PC Open Open Eye HDDR-X240 User manual

®
pen Eye
High Definition Digital Recorders
MANUAL
User
HDDR-X240
Copyright © 2001 PC Open Inc. All Rights Reserved
This Software Protected by US and International Copyright Laws
TM

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OpenEye® HDDR™
User Guide
Manual Edition 4.0 - Sept 2001
©2000-2001, PC OPEN INC Corporation
All Rights reserved.
No part of this documentation may be reproduced in any means, electronic or mechanical, for any purpose, except as expressed in
the Software License Agreement. PC Open shall not be liable for technical or editorial errors or omissions contained herein. The
information in this document is subject to change without notice.
THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. THE ENTIRE RISK
ARISING OUT OF THE USE OF THIS INFORMATION REMAINS WITH RECIPIENT. IN NO EVENT SHALL PC OPEN BE LIABLE
FOR ANY DIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE, OR OTHER DAMAGES WHATSOEVER
(INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION OR LOSS
OF BUSINESS INFORMATION), EVEN IF PC OPEN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND
WHETHER IN AN ACTION OR CONTRACT OR TORT, INCLUDING NEGLIGENCE.
This software and documentation are copyrighted. All other rights, including ownership of the software, are reserved to PC OPEN
INCORPORATED. PC OPEN, OpenEye, HDDR, and High Definition Digital Recorder are registered trademarks of PC OPEN
INCORPORATED in the United States and elsewhere; Windows, and Windows 2000 are registered trademarks of Microsoft
Corporation. All other brand and product names are trademarks or registered trademarks of the respective owners.
The following words and symbols mark special messages throughout this guide:
WARNING: Text set off in this manner indicates that failure to
follow directions could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to
follow directions could result in damage to equipment or loss of
information.
PC OPEN INCORPORATED
328 E Sprague Ave ●Spokane, WA 99202 ●U.S.A.

3
PCOPEN END-USER SOFTWARE LICENSE AGREEMENT
Version 1.0, June 2001
IMPORTANT: Read this before using any commercial software available from PC Open, Inc.
This document (“License”) is a legal agreement between you (an individual or business) and PC Open, Inc (“PC Open”). Use of the
enclosed or downloaded software indicates your acceptance of these terms. As used in this License Agreement, the term
“SOFTWARE” means the software included on the CD, via download or disk media provided with this License Agreement. The term
“SOFTWARE” does not include any software that is covered by a separate license offered or granted by a person other than PC
Open and this License does not grant any rights in such software.
Copyright laws and international copyright treaties, as well as other intellectual property laws and treaties protect the SOFTWARE.
The SOFTWARE is licensed, not sold.
IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, EITHER DESTROY, OR RETURN INTACT, THE SOFTWARE
PACKAGE, CONTAINING THE CD OR DISK MEDIA, TOGETHER WITH THE OTHER COMPONENTS OF THE PRODUCT TO
THE PLACE OF PURCHASE FOR A REFUND OF THE PURCHASE PRICE.
1. PROPRIETARY RIGHTS. The SOFTWARE, HARDWARE and any associated documentation are proprietary products of
PC Open or its licensors. And are protected under U.S. and European copyright, trademark, patent and trade secret laws
and international treaty provisions. Sole ownership of the SOFTWARE, HARDWARE and all copies, modifications,
translations, and merged portions thereof shall at all times remain with PC Open or its licensors.
2. GRANT OF LICENSE AND TERM. The SOFTWARE and accompanying documentation are being licensed to you. This
means you have the right to use the SOFTWARE only in accordance with this license agreement. The SOFTWARE is
considered in use on a computer when it is loaded into temporary memory or installed into permanent memory. This
license may not be assigned or otherwise transferred without prior written consent from PC Open, and any unauthorized
transfer makes the license null and void.
a. LICENSING
i. PERSONAL LICENSE AND COMPUTER-SPECIFIC LICENSE FOR THE SERVER SOFTWARE.
You the End User are authorized to use the server software on NO MORE THAN the number of
HDDR computers for which you have purchased licenses. All copies of the SOFTWARE must include
the PC Open copyright, confidentiality, trademark and patent notices. This License is personal to you.
You may not sublicense, lease, sell or otherwise transfer the Software or any of the accompanying
documentation to any other person. You may use the Software only for your own personal use if you
are an individual or for your own internal business purposes if you are a business. Each permitted
copy of the SOFTWARE may be used only in connection with a hard drive(s) that is (are)
permanently connected to ONE specific HDDR computer (either a stand-alone computer or a
computer connected to a network) owned or leased by you. If the SOFTWARE is made available on a
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accessed, by ONE specific computer, it may not be used on any additional computers without
acquiring additional licenses from PC Open.
ii. PERSONAL LICENSE AND COMPUTER-SPECIFIC LICENSE FOR THE CLIENT SOFTWARE.
You the End User are authorized to use the client software on NO MORE THAN 30 computers. All
copies of the SOFTWARE must include the PC Open copyright, confidentiality, trademark and patent
notices. This License is personal to you. You may not sublicense, lease, sell or otherwise transfer
the Software or any of the accompanying documentation to any other person. You may use the
Software only for your own personal use if you are an individual or for your own internal business
purposes if you are a business. Each permitted copy of the SOFTWARE may be used only in
connection with a hard drive(s) that is (are) permanently connected to ONE specific HDDR computer
(either a stand-alone computer or a computer connected to a network) owned or leased by you. If the
SOFTWARE is made available on a network, only ONE specific HDDR computer may access it.
Once the SOFTWARE has been accessed, by ONE specific computer, it may not be used on any
additional computers without acquiring additional licenses from PC Open.
b. SERVER USE. To the extent that the applicable product invoicing or packaging sets forth, you may use the
SOFTWARE on a Client Device or as a server (“Server”) within a multi-user or networked environment (“Server
Use”) for either (i) connecting, directly or indirectly, to not more than the maximum number of specified Client
Devices, or (ii) deploying not more than the maximum number of agents (pollers) specified for deployment. If
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this is a single product use license subject to subsection (a) above. A separate license is required for each
Client Device or “seat” that may connect the SOFTWARE at any time, regardless of whether such licensed
Client Devices or seats are connected to the SOFTWARE concurrently, or are actually using the SOFTWARE
at any particular time. Your use of software or hardware that reduces the number of Client Devices or seats
that connect to and use the SOFTWARE directly or simultaneously (e.g., “multiplexing” or “pooling” software or

4
hardware) does not reduce the number of licenses required. Specifically, you must have that number of
licenses that would equal the number of distinct inputs to the multiplexing or pooling software or hardware “front
end”). If the number of Client Devices or seats that can connect to the SOFTWARE can exceed the number of
licenses you have obtained, then you must have a reasonable mechanism in place to ensure that your use of
the SOFTWARE does not exceed the use limits specified for the license you have obtained. This license
authorizes you to make or download one copy of the Documentation for each Client Device or seat that is
licensed, provided that each such copy contains all the proprietary notices for the Documentation.
c. VOLUME USE. If the SOFTWARE is licensed with volume use terms specified in the applicable product
invoicing or packaging, you may make, use and install as many additional copies of the SOFTWARE on the
number of Client Devices as the volume use terms authorize. You must have a reasonable mechanism in place
to ensure that the number of Client Devices on which the SOFTWARE has been installed does not exceed the
number of licenses you have obtained. This license authorizes you to make or download one copy of the
Documentation for each additional copy authorized by the volume license, provided that each such copy
contains all of the proprietary notices for the Documentation.
d. STORAGE/NETWORK USE. You may also store or install a copy of the SOFTWARE on a storage device,
such as a network server, used only to install or run the SOFTWARE on your other computers over an internal
network; however, you must acquire and dedicate a license for each separate computer on which the
SOFTWARE is installed or run form the storage device. A license for the SOFTWARE may not be shared or
used concurrently on different computers.
e. TERM. (i) This License is effective form the date of purchase of the License and shall remain in force until
terminated. The End User may terminate this License at any time by destroying the SOFTWARE and its
associated documentation, together with all copies of any form. (ii) Notwithstanding subparagraph d(i) above,
this License may be terminated at any time by written notice of termination given by PC Open to the End User
in any of the following circumstances: (A) If the End User shall expressly or impliedly repudiate this License by
refusing or threatening to refuse to observe any of the conditions to which this License is subject; or (B) If the
End User shall fail to make any payment due under and pursuant to this License or to observe any of the
conditions to which this License is subject and, after the End User’s attention has been drawn by notice to such
failure, shall fail to remedy the matter to PC Open’s reasonable satisfaction within thirty days of the giving of
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shall enter into liquidation whether compulsory or voluntary or it the End User shall be unable to pay its debts as
and when they fall due. (iii) On expiry, surrender, or other termination of this License, however such termination
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shall delete the SOFTWARE from its computers and shall either surrender the SOFTWARE and the associated
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continue termination to observe and enforce confidentiality and secrecy in respect of the SOFTWARE and its
associated documentation for the benefit of PC Open, and however termination may occur it shall not prejudice
any right of action or remedy, which may have occurred prior to termination.
3. BACKUP COPY. In addition to any copies authorized for use under this License, the End User may make a single copy
of the SOFTWARE solely for backup purposes.
4. INTEGRITY OF THE SOFTWARE. The End User shall not enhance or vary any part of the SOFTWARE nor procure or
permit the whole or any part of the SOFTWARE (whether in its original or in any updated, enhanced, or varied form) to be
incorporated into any other software or computer system. Translations, reverse programming, disassembling, and
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shall restrict (i) decompiling, notwithstanding that decompiling may involve adaptation, if the sole purpose of such
decompiling is to achieve the interoperability of an independently created program with other programs, or (ii) any other
act permitted to the End User by applicable laws and regulations of the End User’s jurisdictions.
5. NON-PERMITTED USES. Without the express prior written permission of PC Open you may not (a) use, copy, modify,
alter or transfer electronically or otherwise, the SOFTWARE or documentation except as expressly permitted in this
License Agreement, or (b) translate, reverse program, disassemble, decompile, or otherwise reverse engineer the
SOFTWARE.
6. U.S. GOVERNMENT RESTRICTED RIGHTS. If you are acquiring the SOFTWARE on behalf of any unit or agency of the
United States Government, the following provision applies: It is acknowledged that the SOFTWARE and the
documentation were developed at private expense and that no part is in the public domain and that the SOFTWARE and
documentation are provided with RESTRICTED RIGHTS. Use, duplication, or disclosure by the Government is subject to
restrictions as set forth in subparagraph (C)(1)(ii) of the Rights in Technical Data and Computer Software clause at
DFARS 252.227-7013 or subparagraphs c (1) and (2) of the Commercial Computer Software-Restricted Rights at 48 CFR
52.227-19, as applicable. Contractor/Manufacturer is PC Open, Inc./328 E Sprague Ave/Spokane, WA 99202/U.S.A
7. EXPORT CONTROLS. Certain uses of the SOFTWARE by the End User maybe subject to restrictions under U.S.
regulations relating to exports and ultimate end uses of computer software. The End User agrees to fully comply with all
applicable U.S. laws and regulations, including but not limited to the Export Administration Act of 1979 as amended from
time to time and any regulations promulgated there under.
8. LIMITED WARRANTY. (a) PC Open warrants to the End User, (i) that the SOFTWARE (not including any third-party
software) will perform substantially in accordance with the associated documentation and (ii) that the SOFTWARE is
properly recorded on the disk media. This Limited Warranty extends for (90) days from the date of purchase of this
License. PC Open does not warrant any third-party software that is provided with the SOFTWARE, but PC Open agrees
to pass on the End User any warranties of the owner of licensor to the extent permitted by the owner or licensor. (b) This
Limited Warranty does not apply to any software that has been altered, damaged, abused, misapplied, or used other than
in accordance with this License and any instructions included on the SOFTWARE and the associated documentation. (c)

5
PC Open’s entire liability under this Limited Warranty shall be the repair or replacement of any SOFTWARE that fails to
conform with this Limited Warranty or, at PC Open’s option, the return price paid for this license. PC Open shall have no
liability under this Limited Warranty unless the SOFTWARE is returned to PC Open or its authorized representative, with a
copy of the End User’s receipt, within the warranty period or 30 days, whichever is longer. (d) THIS WARRANTY IS IN
LIEU OF AND EXCLUDES ALL OTHER WARRANTIES NOT EXPRESSLY SET FORTH HEREIN, WHETHER EXPRESS
OF IMPLIED, SUBJECT TO CONTRARY ORDER PUBLIC REQUIREMENTS IN THE END USER’S JURISDICTION. (e)
The End User’s failure to return the enclosed registration card or complete the electronic registration included with the
SOFTWARE may result in PC Open’s inability to provide the End User with updates to the SOFTWARE, and the End
User assumes the entire risk of performance and result in such en event.
9. CONFIDENTIALITY AND CONTROL OF THE SOFTWARE. The SOFTWARE, all associated documentation, and all
copies are secret and confidential to PC Open and shall be retained under the effective control of the End User during the
period of this License. The End User shall take all measures necessary to preserve confidentiality and secrecy in the
SOFTWARE during the period of this License and after its termination, however such termination may arise.
10. INDEMNITIES AND LIMITATION OF LIABILITY. (a) Subject to 9(b) below, PC Open warrants to the End User that the
Software as supplied by PC Open will not infringe any copyright, patent, or other intellectual property right of any third
party. Conditionally upon the End User’s promptly giving notice to PC Open of any claim of alleged infringement and
allowing PC Open to have sole control of negotiations on, and any defense of the claim, PC Open shall in its discretion
and at its own cost wither compromise or defend the claim and shall hold the End User harmless from any resulting final
judgment, order, or settlement. PC Open shall have the right to replace or change the SOFTWARE so as to avoid
infringement and require the End User to accept a license to use such replaced or changed SOFTWARE in substitution
for this License, provided that the SOFTWARE as substituted is substantially suitable for the End User’s utilization. (b)
PC Open’s maximum liability to the End User under 9(a) above shall not exceed the License fees actually paid by the End
User for the SOFTWARE. If PC Open becomes aware of a potential claim under 9(a) above, PC Open shall be entitled
then or at anytime thereafter to discharge its liabilities (including potential, accruing, and accrued liabilities) to the End
User under 9(a) above by requiring the End User to surrender this License and to cease use of the SOFTWARE upon PC
Open’s paying to the End User a sum equivalent to the maximum amount of PC Open’s liability as stated above. (c)
GENERAL LIMITATION OF LIABILITY AND INDEMNITIES. PC OPEN’S MAXIMUM LIABILITY RELATED TO ANY OF
THE SOFTWARE SHALL NOT EXCEED THE LICENSE FEES ACTUALLY PAID BY THE END USER FOR THE
SOFTWARE.
FOR BELGIUM, FRANCE, IRELAND, AND THE NETHERLANDS: IN NO EVENT SHALL PC OPEN BE LIABLE TO THE
END USER, EXCEPT IN RESPECT OF (a) DEATH, PERSONAL INJURY, OR DAMAGE TO PROPERTY CAUSED BY
PC OPEN’S NEGLIGENCE OR (b) PC OPEN’S GROSS NEGLIGENCE OR WILLFUL MISCONDUCT, FOR AN
AMOUNT IN EXCESS OF THE MAXIMUM AMOUNT OF PC OPEN’S LIABILITY AS STATED IN 9(b) ABOVE, BY
REASON OF ANY REPRESENTATION OR IMPLIED WARRANTY, CONDITION, OR OTHER TERM OR ANY DUTY AT
LAW, OR UNDER THE TERMS OF THIS AGREEMENT, FOR ANY CONSEQUENTIAL LOSS OR DAMAGE (WHETHER
FOR LOSS OF PROFIT, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR OTHERWISE)
ARISING OUT OF OR IN CONNECTION WITH ANY ACT OR OMISSION OF PC OPEN RELATING TO THE USE OR
INABILITY TO USE THE PRODUCT BY THE END USER.
FOR GREECE: IN NO EVENT SHALL PC OPEN BE LIABLE TO THE END USER, EXCEPT IN RESPECT OF DEATH,
DAMAGE TO PROPERTY OR PERSONAL INJURY CAUSED BY PC OPEN’S FRAUD OR GROSS NEGLIGENCE, FOR
AN AMOUNT IN EXCESS OF THE MAXIMUM AMOUNT OF PC OPEN’S LIABILITY AS STATED IN 9(b) ABOVE, BY
REASON OF ANY REPRESENTATION OR IMPLIED WARRANTY, CONDITION, OR OTHER TERM OR ANY DUTY AT
LAW, OR UNDER THE TERMS OF THIS AGREEMENT, FOR ANY CONSEQUENTIAL LOSS OR DAMAGE (WHETHER
FOR LOSS OF PROFIT, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR OTHERWISE)
ARISING OUT OF OR IN CONNECTION WITH ANY ACT OR OMISSION OF PC OPEN RELATING TO THE USE OR
INABILITY TO USE THE PRODUCT BY THE END USER.
FOR ITALY: IN NO EVENT SHALL PC OPEN BE LIABLE TO THE END USER, EXCEPT IN RESPECT OF DEATH,
DAMAGE TO PROPERTY OR PERSONAL INJURY CAUSED BY PC OPEN’S FRAUD OR GROSS NEGLIGENCE OR
VIOLATION OF A DUTY ARISING FORM APPLICABLE ORDINE PUBBLICO RULES FOR AN AMOUNT IN EXCESS
OF THE MAXIMUM AMOUNT OF PC OPEN’S LIABILITY AS STATED IN 9(b) ABOVE, BY REASON OF ANY
REPRESENTATION OR IMPLIED WARRANTY, CONDITION, OR OTHER TERM OR ANY DUTY AT LAW, OR UNDER
THE TERMS OF THIS AGREEMENT, FOR ANY CONSEQUENTIAL LOSS OR DAMAGE (WHETHER FOR LOSS OF
PROFIT, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR OTHERWISE) ARISING OUT OF OR
IN CONNECTION WITH ANY ACT OR OMISSION OF PC OPEN RELATING TO THE USE OR INABILITY TO USE THE
PRODUCT BY THE END USER.
FOR DENMARK, FINLAND AND NORWAY: IN NO EVENT SHALL PC OPEN BE LIABLE TO THE END USER,
EXCEPT (i) IN RESPECT OF DEATH OR PERSONAL INJURY CAUSED BY PC OPEN’S GROSS NEGLIGENCE OR
WILLFUL MISCONDUCT OR (ii) IF SUCH LIABILITY LIMITATION IS UNREASONABLE UNDER ALL RELEVANT
CIRCUMSTANCES , FOR AN AMOUNT IN EXCESS OF THE MAXIMUM AMOUNT OF PC OPEN’S LIABILITY AS
STATED IN 9(b) ABOVE, BY REASON OF ANY REPRESENTATION OR IMPLIED WARRANTY, CONDITION, OR
OTHER TERM OR ANY DUTY AT LAW, OR UNDER THE TERMS OF THIS AGREEMENT, FOR ANY
CONSEQUENTIAL LOSS OR DAMAGE (WHETHER FOR LOSS OF PROFIT, BUSINESS INTERRUPTION, LOSS OF
BUSINESS INFORMATION, OR OTHERWISE) ARISING OUT OF OR IN CONNECTION WITH ANY ACT OR
OMISSION OF PC OPEN RELATING TO THE USE OR INABILITY TO USE THE PRODUCT BY THE END USER.

6
FOR PORTUGAL: IN NO EVENT SHALL PC OPEN BE LIABLE TO THE END USER, EXCEPT IN RESPECT OF DEATH,
DAMAGE TO PROPERTY OR PERSONAL INJURY CAUSED BY PC OPEN’S GROSS NEGLIGENCE OR WILLFUL
MISCONDUCT, FOR AN AMOUNT IN EXCESS OF THE MAXIMUM AMOUNT OF PC OPEN’S LIABILITY AS STATED
IN 9(b) ABOVE, BY REASON OF ANY REPRESENTATION OR IMPLIED WARRANTY, CONDITION, OR OTHER TERM
OR ANY DUTY AT LAW, OR UNDER THE TERMS OF THIS AGREEMENT, FOR ANY CONSEQUENTIAL LOSS OR
DAMAGE (WHETHER FOR LOSS OF PROFIT, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR
OTHERWISE) ARISING OUT OF OR IN CONNECTION WITH ANY ACT OR OMISSION OF PC OPEN RELATING TO
THE USE OR INABILITY TO USE THE PRODUCT BY THE END USER.
FOR SPAIN: IN NO EVENT SHALL PC OPEN BE LIABLE TO THE END USER, EXCEPT IN RESPECT OF DEATH,
DAMAGE TO PROPERTY OR PERSONAL INJURY CAUSED BY PC OPEN’S BAD FAITH CONDUCT, FOR AN
AMOUNT IN EXCESS OF THE MAXIMUM AMOUNT OF PC OPEN’S LIABILITY AS STATED IN 9(b) ABOVE, BY
REASON OF ANY REPRESENTATION OR IMPLIED WARRANTY, CONDITION, OR OTHER TERM OR ANY DUTY AT
LAW, OR UNDER THE TERMS OF THIS AGREEMENT, FOR ANY CONSEQUENTIAL LOSS OR DAMAGE (WHETHER
FOR LOSS OF PROFIT, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR OTHERWISE)
ARISING OUT OF OR IN CONNECTION WITH ANY ACT OR OMISSION OF PC OPEN RELATING TO THE USE OR
INABILITY TO USE THE PRODUCT BY THE END USER.
FOR SWEDEN: IN NO EVENT SHALL PC OPEN BE LIABLE TO THE END USER, EXCEPT IN RESPECT OF DEATH,
DAMAGE TO PROPERTY OR PERSONAL INJURY CAUSED BY PC OPEN’S GROSS NEGLIGENCE OR WILLFUL
MISCONDUCT, FOR AN AMOUNT IN EXCESS OF THE MAXIMUM AMOUNT OF PC OPEN’S LIABILITY AS STATED
IN 9(b) ABOVE, BY REASON OF ANY REPRESENTATION OR IMPLIED WARRANTY, CONDITION, OR OTHER TERM
OR ANY DUTY AT LAW, OR UNDER THE TERMS OF THIS AGREEMENT, FOR ANY CONSEQUENTIAL LOSS OR
DAMAGE (WHETHER FOR LOSS OF PROFIT, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR
OTHERWISE) ARISING OUT OF OR IN CONNECTION WITH ANY ACT OR OMISSION OF PC OPEN RELATING TO
THE USE OR INABILITY TO USE THE PRODUCT BY THE END USER.
FOR THE UNITED KINGDOM: IN NO EVENT SHALL PC OPEN BE LIABLE TO THE END USER, EXCEPT IN
RESPECT OF (a) DEATH OR PERSONAL INJURY CAUSED BY PC OPEN’S NEGLIGENCE OR (b) DAMAGE TO
PROPERTY OR OTHER LOSS CAUSED BY PC OPEN WHERE SUCH LIABILITY LIMITATION IS UNREASONABLE
UNDER ALL RELEVANT CIRCUMSTANCES. FOR AN AMOUNT IN EXCESS OF THE MAXIMUM AMOUNT OF PC
OPEN’S LIABILITY AS STATED IN 9(b) ABOVE, BY REASON OF ANY REPRESENTATION OR IMPLIED WARRANTY,
CONDITION, OR OTHER TERM OR ANY DUTY AT LAW, OR UNDER THE TERMS OF THIS AGREEMENT, FOR ANY
CONSEQUENTIAL LOSS OR DAMAGE (WHETHER FOR LOSS OF PROFIT, BUSINESS INTERRUPTION, LOSS OF
BUSINESS INFORMATION, OR OTHERWISE) ARISING OUT OF OR IN CONNECTION WITH ANY ACT OR
OMISSION OF PC OPEN RELATING TO THE USE OR INABILITY TO USE THE PRODUCT BY THE END USER
11. NO LIABILITY FOR DAMAGES, INCLUDING WITHOUT LIMITATION CONSEQUENTIAL DAMAGES
In no event shall PC Open or its Licensor's be liable for any damages whatsoever (including, without limitation, incidental,
direct, indirect, special or consequential damages, damages for loss of business profits, business interruption, loss of
business information, or other pecuniary loss) arising out of the use or inability to use this Software, even if PC Open or its
Licensor's have been advised of the possibility of such damages. Because some states/ countries do not allow the
exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.
12. NO WAIVER. Any failure by either party to this agreement to enforce a specific part of the agreement in a specific
situation is not a waiver of rights under the agreement. The party may still enforce the rest of the agreement in that
situation and may still enforce some or all of the agreement in other situations.
13. This License constitutes the entire agreement between the End User and PC OPEN pertaining to its subject matter. This
License is governed by the laws of the State of Washington (except the body of laws controlling conflict laws). The state
and federal courts having appropriate jurisdiction over the State of Washington will pursue any litigation arising from this
license. Even if part of the agreement is held invalid, the rest of the agreement shall still be valid, binding, and
enforceable. The failure of either party to exercise a right does not waive future exercise of that right or other rights.
Should the End User have any questions concerning this License, or if the End User desires to contact PC Open for any
reason, please write: PC Open, Inc., 328 E Sprague Ave, Spokane, WA 99202, U.S.A.
Copyright© 2001, PC Open, Inc. All rights reserved.

7
Safety Precautions
WARNING: TO REDUCE THE RISK OF ELECTRICAL SHOCK, DO NOT EXPOSE THIS
APPLIANCE TO RAIN OR MOISTURE. DANGEROUS HIGH VOLTAGES ARE
PRESENT INSIDE THE ENCLOSURE. DO NOT OPEN THE CABINET. REFER
SERVICING TO QUALIFIED PERSONNEL ONLY.
WARNING
RISK OF ELECTRICAL SHOCK
DO NOT OPEN
WARNING : TO REDUCE THE RISK OF ELECTRICAL
SHOCK, DO NOT REMOVE COVER. NO USER
SERVICEABLE PARTS INSIDE. REFER SERVICING TO
QUALIFIED SERVICE PERSONNEL.

8
1. Read Owner’s Manual
After unpacking this product, read the owner’s manual carefully, and follow all the operating and
other instructions.
2. Power Sources
This product should be operated only from the type of power source indicated on the label. If you
are not sure of the type of power supply to your home or business, consult your product dealer or
local power company.
3. Ventilation
Slots and openings in the cabinet are provided for ventilation and to ensure reliable operation of
the product and to protect it from overheating, and these openings must not be blocked or
covered. The product should not be placed in a built-in installation such as a bookcase or rack
unless proper ventilation is provided or the manufacturer’s instructions have been adhered to.
4. Heat
The product should be situated away from heat sources such as radiators. Heat registers, stoves,
or other product that produce heat.
5. Water and Moisture
Do not use this product near water. Do not exceed the humidity specifications for the product as
detailed in the Appendix section in this manual.
6. Cleaning
Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol
cleaners. Use a damp cloth for cleaning.
7. Power Cord Protection
Power-supply cords should not be routed so that they are not likely to be walked on or pinched by
items placed against them, paying particular attention to cords at plugs, convenience receptacles,
and the point where they exit from the product.
8. Overloading
Do not overload wall outlets; extension cords, or integral convenience receptacles as this can
result in a risk of fire or electrical shock.
9. Lightning
For added protection for this product during storm, or when it is left unattended and unused for
long periods of time, unplug it from the wall outlet. This will prevent damage to the product due to
lightning and power line surges.
10. Object and Liquid Entry Points
Never insert foreign objects into the HDDR unit, other than the media types approved by
OpenEye, as they may touch dangerous voltage points or short-out parts that could result in a fire
or electrical shock. Never spill liquid of any kind on the product.
11. Accessories
Do not place this product on an unstable cart, stand, tripod, bracket, or table. The product may
fall, causing serious personal injury and serious damage to the product.
IMPORTANT SAFETY INSTRUCTIONS

9
12. Disc Tray
Keep your fingers well clear of the disc tray as it is closing. Neglecting to do so may cause
serious personal injury.
13. Burden
Do not place a heavy object on or step on the product. The object may fall, causing serious
personal injury and serious damage to the product.
14. Disc
Do not use a cracked, deformed, or repaired disc. These discs are easily broken and may cause
serious personal injury and product malfunction.
15. Damage Requiring Service
Unplug this product from the wall outlet and refer servicing to qualified service personnel under
the following conditions.
•When the power–supply cord or plug is damaged.
•If liquid has been spilled, or objects have fallen into the product.
•If the product has been exposed to rain or water.
•If the product does not operate normally by following the operating instructions. Adjust
only those controls that are covered by the operating instructions as an improper
adjustment of other controls may result in damage and will often require extensive work
by a qualified technician to restore the product to its normal operation.
•If the product has been dropped or damaged in any way.
•When the product exhibits a distinct change in performance – this indicates a need for
service.
16. Servicing
Do not attempt to service this product yourself as opening or removing covers may expose you to
dangerous voltage or other hazards. Refer all servicing to qualified personnel.
17. Replacement Parts
When replacement parts are required, be sure the service technician has used replacement parts
specified by the manufacturer or have the same characteristics as the original part. Unauthorized
substitutions may result in fire, electrical shock, or other hazards.
18. Safety Check
Upon completion of any service or repairs to this product, ask the service technician to perform
safety checks to determine that the product is in proper operating condition.
IMPORTANT SAFETY INSTRUCTIONS

10
Notes on Handling Note on Moisture Condensation
Notes on Locating
Notes on Cleaning
Notes on Maintenance
When shipping the HDDR unit, the original shipping
carton packing materials come in handy. For maximum
protection, repack the unit as it was originally packed at
the factory.
Do not use volatile liquids, such as insect spray, near
the HDDR unit. Do not leave rubber or plastic products
in contact with the HDDR unit for long periods of time.
They will leave marks on the finish.
The top and rear panels of the HDDR unit may become
warm after long periods of use. This is not a
malfunction.
Place the HDDR unit on a level surface. Do not use it
on a shaky or unstable surface such as a wobbling
table or inclined stand.
When you place this HDDR unit next to a TV, radio, or
VCR, the playback picture may become poor and the
sound may be distorted. In this case, place the HDDR
unit away from the TV, radio, or VCR.
Use a soft dry cloth for cleaning.
For stubborn dirt, soak the cloth in a weak detergent
solution, wring well and wipe. Use a dry cloth to wipe it
dry.
Do not use any type of solvent, such as thinner and
benzene, as they may damage the surface of the
HDDR unit.
If you use a chemical saturated cloth to clean the unit,
follow that product’s instructions.
This HDDR unit is designed to last for long periods of time.
To keep your HDDR unit always operational we recommend
regular inspection maintenance (cleaning parts or
replacement). For details contact your nearest dealer.
Moisture condensation damages the HDDR unit. Please
read the following carefully.
Moisture condensation occurs during the following cases.
When you bring the HDDR unit directly from a cold
place to a warm place.
When you use the HDDR unit in a room where you just
turned on the heater, or a place where the cold wind
from the air conditioner directly hits the unit.
In the summer, when you use the HDDR unit in a hot
and humid place just after you move the unit from an air
conditioned room.
When you use the HDDR unit in a humid place.
Do not use the HDDR unit when moisture condensation
may occur.
If you use the HDDR unit in such a situation, it may damage
discs and internal parts. Remove any CD discs, connect the
power cord of the HDDR unit to the wall outlet, turn on the
HDDR unit, and leave it for two to three hours. After two to
three hours, the HDDR unit will have warmed up and
evaporated any moisture. Keep the HDDR unit connected to
the wall and moisture will seldom occur.

11
Table of Contents
Preface 14
About This Guide 14
Technician Notes 14
Introduction
What is an OpenEye HDDR? 15
New Features 16
Chapter 1: HDDR Description 17
Basic Features 18
Front Panel Controls and LEDs 19
Rear Panel Connectors
20
Serial Number Location 21
Chapter 2: Getting Started 22
Identifying Included Components 23
Keyboard Setup
24
Mouse Setup
24
Monitor Setup
25
Power Setup
25
Connecting a Video Source to the HDDR unit 25
Optional Components 26
Chapter 3: HDDR Basics 27
Turning on the HDDR 28
Turning off the HDDR 28
Display Screen
29
Camera View
30
Recording Status Indicator 31
Screen Division Menu 31
Chapter 4: Setup Options 33
Setup Overview 34
Setup Screen Overview
34
Individual Camera Settings Overview 35
Camera Information
36
Motion Setting
36
Creating a Motion Area
37
Sensor Connection
37
Voice Warning
37
Global Settings Overview 38
Recording Schedule
39
System Schedule
40

12
Creating a Recording Schedule 41
Special Day Schedule
41
Creating and Editing a ‘Special Day’ Schedule 41
System Restart Time 42
Intensive Recording Overview 42
How to Use Intensive Recording 43
Communication Setup
45
Site Information
47
Log Viewer 48
User Management
49
Changing the Administrator Password 49
Adjusting the Time and Date 50
Chapter 5: Search Options 51
Search Overview 52
Date and Speed Option Box 53
Play Controls
53
Hour/Minute Control Bar
53
Brightness and Zoom 54
Search Options Overview 55
Performing a Basic Search 55
Advanced Viewing Options 55
Print
57
Save to JPG or AVI 57
Index Search 58
Preview Search 59
Object Search 60
Chapter 6: PAN / TILT / ZOOM 63
PAN/TILT/ZOOM Overview 64
Setting Up a PTZ Camera 64
PTZ Detail Setup 64
Creating and Viewing Preset Positions 65
Chapter 7: Backing up to a CDR-W Drive 66
Backup Overview 67
DirectCD®Format Utility 67
Formatting a CDR or CDR-W Disc 68
Backup Options Overview 69
Backing up to a CDR-W Drive or Hard Drive 70
Removing the Disc from the CDR-W Drive 70
Chapter 8: LAN / ISDN / PSTN Connections 72
LAN Overview 73
Connecting to a LAN using TCP/IP 73
Chapter 9: Remote Software 75
Remote Software Overview 76
Setting up the Server to Accept Incoming Connections 77
Setting up the Remote Client 78
Using the Remote Software 79
Appendix A: Compatibility Statements 81

13
Electromagnetic Compatibility 81
Optical and Acoustical Statements 82
Visible LED Statement
82
Laser Safety Statement for a Class 1 Laser Product 82
Regulation on Noise Declaration for Machines 82
Appendix B: Technical Specifications 83
Floppy Drive Technical Specifications 83
Network Interface Card Specifications 83
CD-ROM Drive Technical Specifications 84
HDDR Power Supply Technical Specifications 85

14
About this Guide
Technician Notes
Preface
This manual is a setup and maintenance guide that can be used for reference when setting up
the HDDR unit and for troubleshooting when a problem occurs. Only authorized personnel
should attempt to repair this unit.
PC Open reserves the right to make changes to the HDDR units represented by this manual
without notice.
The following text and symbols mark special messages throughout this guide:
WARNING: Text set off in this manner indicates that failure
to follow directions could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to
follow directions could result in damage to equipment or loss
of information.
NOTE: Text set off in this manner indicates topics of interests that
can help the user understand the product better.
TIP: Text set off in this manner indicates topics and points of
interests that can be helpful when using or settings up the HDDR
unit.
WARNING: Only authorized technicians trained by PC Open should attempt to repair this HDDR unit. All
troubleshooting and repair procedures that may be shown are for reference and minor repair only. Because of the
complexity of the individual components and subassemblies, no one should attempt to make repairs at the
component level or to make modifications to any printed wiring board. Improper repairs can create a safety hazard.
And any indications of component replacement or printed wiring board modifications may void any warranty.
WARNING: To reduce the risk of electrical shock or damage to the equipment:
•Do not disable the power grounding plug. The grounding plug is an important safety feature.
•Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.
•Disconnect the power from the computer by unplugging the power cord either from the electrical outlet or
the computer.
CAUTION: To properly ventilate your system, you must provide at least 3 inches (7.6 cm) of clearance at the front
and back of the HDDR unit.

15
What is an OpenEye®HDDR™
Introduction
An OpenEye HDDR is simply a server that performs as a High Definition Digital Recorder. By
utilizing the many features of a computer, including processing power, storage capacity,
graphics compression, and security features, the HDDR unit is more powerful than the analog
recorders of the past.
The OpenEye HDDR server software comes pre-configured for fast and seamless integration
within your existing IT infrastructure. Designed around Microsoft® Windows® 2000, the server
software offers unparalleled stability, security, and ease of use. Accordingly, your security
investment has never been easier to maintain. Multiple users may simultaneously connect
through any network connection for instantaneous live viewing, digital search, and off site video
storage. Users can also connect remotely through DSL, Cable Modems, ISDN, or 56K dial-up.
This powerful software enables users to establish recording schedules, create motion detection
zones, use PTZ controls, and configure alarm inputs and outputs for each of the system's
cameras. With the latest advancements in the HDDR Server Software, searching and indexing
your video archive has never been easier. Video can now be found, viewed, and exported in a
number of file formats with just a few clicks.
The OpenEye HDDR is high performance security product ready to meet today’s security
demands.

16
New Features
PC Open’s OpenEye HDDRs include the following new features:
•Optimized and Designed for Microsoft® Windows 2000®
•Supports up to 16 Digital Control Outputs on Alarm Activation
•Supports up to 16 Relay Inputs for Alarm Control
•Remote System Operation & Configuration
•Supports Multiple Simultaneous Remote Connections
•PAN / TILT / ZOOM Controls
•Simultaneous Video Search, Playback and Backup
•Video Indexes for Easy Searching
•Multiple Levels of Security Access
•Up to 16 Looping Outputs
•POS and ATM Support
•1 Composite Output
•S Video Output
•Up to 16 Camera Inputs
•High Performance, Durable, Rackmount Case
•Output the Video to a NTSC/PAL Display
•Virtually Unlimited Storage Potential
•Supports Watermarking
•Continuous, Motion Detection, Alarm, Pre-Alarm, and Scheduled Recording Modes
•Hardware Watchdog
•720x480 / 720x240 / 350x240 NTSC Recording Resolution
•720x576 / 720x288 / 360x288 PAL Recording Resolution

17
CHAPTER
HDDR Description
This chapter includes the following information:
•Input/Output connector locations
•Front Panel Controls and LEDs
•Rear Panel Connectors
•Serial Number Location

18
Basic Features1.1
OpenEye® state-of-the-art High Definition Digital Recorders are housed in a high performance
and versatile 4U Aluminum Rack-Mount case allowing easy storage of multiple HDDRs for
enterprise applications. Every OpenEye HDDR Unit comes equipped with the latest technology:
•Intel® Pentium® IV Processor
•10/100 Network Interface Card (NIC)
•256 MB of System Memory
•32 MB Video Card
•CD-RW Recorder
•3.5" Floppy Drive
•Full Duplex High-Fi Sound Functionality
•80 GB Video Storage Drive

19
Front Panel Controls and LEDs
1.2
The front panel of HDDR unit contains the devices that will be commonly used for data removal, retrieval, and backup
replacement. The most common components and buttons are shown below:
1
Figure 1.2
1 Hard Drive Activity LED Display 5 CDR-W Open Tray Button
2 Power LED Display 6 Cooling Fan Air Intake
3 Reset Button 7 ON/OFF Power Switch
4 CDR-W Drive 8 3.5” Floppy Disk Drive
Figure 1.2
1
2
3
4
5
6
7
8

20
Rear Panel Connectors
1.3
The rear panel of the HDDR unit contains virtually all of the connectors you will be using. Below
is a diagram that outlines the location and description of each connector:
Figure 1.3
1 RG 35 Connector for Camera Input
and Looping Outputs
11 DB-9 Serial Input 2
2 75 Ohm Switch 12 DB-15 Serial Port
3 Control Alarm Outputs / Sensor Inputs 13 Audio Speaker Out
4 AC Power Adapter 14 Audio Line In
5 110V / 220V Switch 15 Audio Microphone In
6 PS/2 Mouse Input 16 DB-15 SVGA Monitor Output
7 PS/2 Keyboard Input 17 RS-422 Interface
8 USB Ports 18 RCA Video OUT
9 DB-9 Serial Input 2 19 RJ-45 Network Jack
10 LPT Parallel Printer Port
Figure 1.3
1
2 3
4
5
6
7
8
9
10
13
14
15
17
18
16
12
11
19