PEAKnx Controlpro Series User manual

Controlpro
User manual

Controlpro - User manual
Product Item Number
Controlpro, Dual-Core, 4 GB RAM, 250 GB SSD PNX-002-A19-00027
Controlpro, Quad-Core, 8 GB RAM, 250 GB SSD PNX-002-A19-00028
Controlpro, Quad-Core, 16 GB RAM, 500 GB SSD PNX-002-A19-00029
These installation and start-up instructions contain the
most important information for operating the Controlpro in
a safe manner. Please study this manual carefully before
working with the device. This applies to all persons who
come into contact with the device.
These instructions are an integral part of the product and must remain with
the end customer.
The product names mentioned in this document may be brands or registered trademarks
of their respective owners. These are not explicitly labeled with “™” or “®”.
© DOGAWIST Investment GmbH
Otto-Röhm-Straße 69
64293 Darmstadt
Germany
www.peaknx.com
[e-mail]
Document Version 2.1.0 (May 2020)

Controlpro - User manual
Warning symbols and signal words used in this manual
Obey warning to avoid death or serious injury
Obey instructions to avoid personal injury or
damage to property
Note Instructions and facts to be followed
Tip Additional, useful hints
Important safety instructions, please read before installation!
The device can carry dangerous voltages if improperly
installed!
■Installation and commissioning may only be carried out by specially trained
personnel (qualified electricians).
Avoid damage to the panel!
■Only use the panel in perfect condition, as well as in accordance with its
intended use, in a way that is safe and aware of the hazards and in compli-
ance with this manual!
■Do not make any changes, attachments or conversions to the device without
the manufacturer‘s permission!
■In particular, have faults that could impair safety immediately eliminated!
Keep the instructions for use close to the device.

Controlpro - User manual
Contents
Warning symbols and signal words used in this manual . . . . . . . . . . . . . . . . . . . . . . 3
Important safety instructions, please read before installation!. . . . . . . . . . . . . . . . 3
1 Target audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2 Intended use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
3 Product description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
3.1 Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
3.1.1 Operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
3.1.2 Operation with the PEAKnx Software YOUVI. . . . . . . . . . . . . . . . . . . . . . . 7
3.1.3 Operation with third-party software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
3.2 Variant overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
3.3 Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
3.4 Touch panel, front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
3.5 Touch panel, rear view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3.6 Touch panel, top view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3.7 Product features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
3.8 Notes on the panel‘s ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
3.8.1 KNX terminals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
3.8.2 Ethernet port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
3.8.3 Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
3.9 Controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
3.9.1 Graphical user interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
3.9.2 Connections for external mouse and keyboard . . . . . . . . . . . . . . . . . . . 14
4 Scope of delivery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
5 Important safety and handling information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
6 Installation and start-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
6.1 Information for electricians . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
6.2 Installing the flush-mounted box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
6.2.1 Installing the flush mounted box in brickwork . . . . . . . . . . . . . . . . . . . . 17
6.2.2 Installing the flush mounted box in a cavity wall . . . . . . . . . . . . . . . . . . 17
6.3 Connecting the power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
6.3.1 Prepare the voltage source for the DIN rail (recommended) . . . . . . . . 18
6.3.2 Preparing the voltage source for the flush-mounted box . . . . . . . . . . 18
6.4 Connecting and fastening the panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
7 Initial commissioning and operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
7.1 Switching the Controlpro on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
7.2 Setting up the visualization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
7.3 Creating a backup on the Recovery USB flash drive. . . . . . . . . . . . . . . . . . . . 22
Page

Controlpro - User manual
8 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
8.1 Cleaning the touchscreen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
9 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
9.1 Touchscreen stops responding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
9.1.1 Turning the panel off and back on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
9.1.2 Disconnecting the panel from the power supply . . . . . . . . . . . . . . . . . . 24
9.2 Windows has unrecoverable problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
9.2.1 Restoring the operating system from the Recovery USB flash drive 25
9.3 Technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
10 Technical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Subject to change without notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Disposal notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
About PEAKnx . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Page

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1 Target audience
These instructions are intended to explain basic aspects of the installation, com-
missioning, operation and maintenance of the Controlpro. Depending on the use
phase, this manual is aimed at other target groups:
■Commissioning
■Installation and commissioning may only be carried out by qualified electrici-
ans and system integrators. Basic knowledge of electrical and KNX installation
is assumed.
■Operation
The operation of the commissioned panel is explained for unskilled users.
■Repair
■Under no circumstances carry out repairs to the unit yourself! If damage
should occur to the device, please contact our technical support immediately,
see chapter 9.3.
2 Intended use
Depending on the software used, the Controlpro serves as control unit for the
entire KNX installation across rooms. It thus also serves as a status display. The
device must be operated within the scope of the technical data and instructions
given in this manual. Keep the device away from moisture, dirt and dust to pre-
vent damage to the device.
The following applications belong to the intended use:
■Use as an operating panel (input via touch) for KNX-controlled devices
■Intercom station for compatible door stations
-A list of all compatible door stations can be found in our FAQ:
www.peaknx.com/FAQ under the topic “compatibility”.
■Indoor operation, note the ambient conditions, see chapter 10
The following applications are not part of the intended use:
■Operation in systems requiring special monitoring, in safety-relevant areas or
in hazardous areas

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■Operation under ambient conditions that do not comply with the specifications
regarding temperature and air humidity. These include
-Outdoor operation
-Operation under direct sunlight
-Operation in environments with high dust and dirt exposure
-Operation in environments with high vibration exposure
■Operation in a moving environment (e.g. mobile homes)
■Operation in vessels
■Operation of the device by small children
■Use with an unrelated bus coupler
■Unauthorized repairs or changes to the device
3 Product description
The Controlpro (short: panel) is a high-quality panel computer for wall mounting.
It serves as a display and control unit for the components and installations con-
trolled via KNX.
3.1 Software
The panel can be operated both with the supplied YOUVI software and with other
Windows-compatible software.
3.1.1 Operating system
The operating system used is Microsoft Windows 10 IoT Enterprise LTSC. All com-
ponents required for the unit to function have been pre-installed. To activate
functions such as write protection, the preinstalled Tectool can be used. Further
instructions and drivers can be downloaded from www.peaknx.com in the down-
load area. Other programs for the visualization of building information and for
building control can be installed later. PEAKnx provides no service and no war-
ranty for software products from other companies as well as in case of OS driver
updates.
3.1.2 Operation with the PEAKnx Software YOUVI
The YOUVI Basic visualization software included in the scope of delivery is used to
control KNX devices such as sockets, switches, lights, dimmers, RGB lights, hea-
ters, blinds or shutters. Thanks to the IP router included in the software package,
the panel can run YOUVI's visualization without an external server or additional

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8
bus coupler. Only the connection to the IP network and the KNX bus (via the inte-
grated KNX connection on the panel) is necessary. In addition to visualization and
IP router, a bus monitor is also included in the scope of delivery, which can record
and filter the KNX traffic.
In addition to the basic functions for controlling KNX devices, YOUVI can be exten-
ded via modules for IP camera connection, control via app on the road or voice
control. All current modules are available in the shop at
www.peaknx.com > Shop > Software > YOUVI.
Note: For the YOUVI installation, please pay special attention to the YOUVI quick
reference guide and the information on KNX project preparation to enable the
automatic reading of the project. This quick reference guide is included in the
delivery.
Further information about YOUVI can be found in the YOUVI Help, which can be
opened in the program YOUVI Dashboard > ? > Help. Here you will also find the
current range of functions of the software under: YOUVI Visu > Scope of functions.
3.1.3 Operation with third-party software
The Windows 10 LTSC operating system pre-installed on the panel allows the
use of other Windows-based software for e.g. visualizations and door inter-
coms. Depending on the software used, the functional scope of the panel can be
expanded considerably. A list of compatible software can be found in the FAQs:
www.peaknx.com/FAQ, topic “compatibility”.
Note: PEAKnx does not guarantee the function of third-party software on the panel.
Further instructions for setting up the panel can be found in the download area:
www.peaknx.com/downloads#controlpro
3.2 Variant overview
Product Processor Working memory Hard drive Article number
DC-4-250 Dual-Core 4 GB RAM 250 GB SSD PNX-002-A19-00027
QC-8-250 Quad-Core 8 GB RAM 250 GB SSD PNX-002-A19-00028
QC-16-500 Quad-Core 16 GB RAM 500 GB SSD PNX-002-A19-00029

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3.3 Components
Position Description Dimensions (H x W x D)
A1 Flush-mounted box 312 x 528 x 65 mm
A2 Panel with touchscreen 320 x 535 x 50 mm
A3 Glass cover 330 x 560 x 1.8 mm

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3.4 Touch panel, front view
Position Description
B1 4 x screw holes for fixing the panel
B2 4 x intake for glass cover
B3 Microphone
B4 Camera
B5 Ventilation openings
B6 Touchscreen
B7 2 x USB 2.0, status LED
B8 Cooling element
B9 On/Off button

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3.5 Touch panel, rear view
Position Description
C1 Power supply 15 - 20 V DC
C2 Power supply GND
C3 KNX terminals
(KNX WAGO 243 211, conductor diameter: 0.6 - 0.8 mm)
3.6 Touch panel, top view

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Position Description
D1 HDMI out
D2 VGA out
D3 2 x USB 3.0, not suitable for permanent use!
D4 Gigabit Ethernet
D5 2 x USB 3.0, not suitable for permanent use!
D6 Audio, Mic in
D7 Audio, Line out
3.7 Product features
■LED backlit color TFT display 1920 × 1080 pixels, 16.7 million colors
■Touchscreen, multi-touch, projected capacitive (PCAP) touch technology
■Integrated speakers and microphone
■Integrated camera, with sliding shutter
■Fieldbus connection for KNX
■Gigabit Ethernet port
■Operating system: Windows 10 IoT Enterprise LTSC
■Fanless
■Power supply: 15 - 20 V DC
■Maximum power consumption under full load: 51 W
■Power consumption in standby: 1.5 W
■Operating temperature range: 0 to 35 °C
■Flush-mounted wall installation, in an upright position and in landscape orien-
tation (with display parallel to the wall)
■Protection class IP20

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3.8 Notes on the panel‘s ports
3.8.1 KNX terminals
A terminal of the following specification is used for the KNX connection:
KNX WAGO 243 211, conductor diameter: 0.6 - 0.8 mm.
Note: The device cannot be used as a line coupler for KNX lines!
Note: The KNX fieldbus can only be used with PEAKnx software.
3.8.2 Ethernet port
Note: Make sure to install the correct cabling standard to fully use the 1 GB LAN
(at least Cat 5).
3.8.3 Power supply
The plug-in terminal for the voltage supply has a usable wire cross-section of 0.75
to 1.31 mm².
Note: The supply voltage of the device may only lie within the specified range of
15 to 20 V DC! Higher voltages (also 24 V DC) will damage the device.
3.9 Controls
Avoid danger of injury from falling parts!
■Ensure that small children do not have access to the magnetically adhering
front glass and can‘t accidentally loosen it.

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3.9.1 Graphical user interface
Touch the panel to operate. A brief touch of the panel is interpreted as a mouse
click. A right mouse click is obtained by a prolonged touch (approx. 3 seconds).
Text may be entered using the Windows on-screen keyboard.
Avoid damage to front glass and display!
■Do not use the touch screen with sharp or pointed objects.
3.9.2 Connections for external mouse and keyboard
To connect additional controls to the panel, such as an external mouse or key-
board, there are four rear panel USB ports available. There are two additional
USB ports on the panel front under the glass cover, for example to use a USB
adapter for a wireless keyboard and mouse, or to transfer data onto the panel.
Avoid overheating of important panel components!
■Avoid prolonged use of power-intensive devices on the USB port.
4 Scope of delivery
■Controlpro panel incl. YOUVI software package Basic (on USB flash drive)
■Controlpro user manual (this document)
■YOUVI quick reference guide
■Cleaning cloths for the touchscreen
Optionally included in scope of delivery:
■Controlpro power supply unit for the flush-mounted box or switch cabinet
(recommended)
■Flush-mounted box
■Controlpro 230 V connection set
■Glass cover
■Recovery USB flash drive

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Necessary components for the installation of the panel:
■Flush-mounted box (PNX-018-A19-00069)
■Power supply unit 15-20 V DC for DIN rail (PNX-019-A18-00057)
or
■Power supply 15-20 V DC for the flush-mounted box (PNX-019-A19-00065)
5 Important safety and handling information
The Controlpro may only be installed and commissioned by
qualified electricians!
Observe the national regulations applicable in your country
regarding installation, functional testing, repair and main-
tenance of electrical products!
■Observe the „Five Safety Rules“ (DIN VDE 0105, EN 50110) and apply them
correctly:
-Disconnect mains
-Prevent reconnection
-Test for absence of harmful voltages
-Ground and short circuit
-Cover or close off nearby live parts
■Before installation, make sure that all connecting cables of the device are
undamaged.
Avoid injuries!
■The device contains backup batteries. Do not heat them! A burst of the
Batteries can cause serious injury.

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Avoid damage to the panel!
■The panel may only be installed upright and in landscape orientation to
ensure the ventilation of the computer by convection.
■The supply voltage of the device may only lie within the specified range of 15
to 20 V DC! Higher voltages (also 24 V DC) will damage the device.
6 Installation and start-up
The panel can only be inserted into a wall cut-out in masonry or cavity walls. Use
the Controlpro flush-mounted box (PNX-018-A19-00069) or a compatible one,
e.g. that of the Gira Control 19.
6.1 Information for electricians
Note: We recommend fusing the panel separately, because in rare cases it must
be completely disconnected from the power supply, see section 9.1.2 Disconnec-
ting the panel from the power supply.
6.2 Installing the flush-mounted box
Tip: Choose the installation height of the panel according to the height of the
primary user so that the top edge of the panel is at his/her eye level. If there are
multiple users of different heights a compromise must be found. A slightly lower
screen prevents fatigue of the arms during operation.
Tip: If you have ordered a PEAKnx flush-mounted box for the panel you can use
the supplied template to mark the recess.

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6.2.1 Installing the flush mounted box in brickwork
■Mark a 312 x 528 mm recess on the wall, but leave bevels in
the corners.
These will later be used for fixing the flush-mounted
box.
■Make the recess in the wall with a depth of 65 mm.
■Insert the flush-mounted box and lead the Ethernet,
KNX and power supply cables through the holes in the
flush-mounted box.
■Screw the flush-mounted box to the wall.
Tip: During the filling of the edges, the template can be used as a splash guard.
6.2.2 Installing the flush mounted box in a cavity wall
■Mark a recess of 312 x 528 mm on the
wall.
■Make the recess in the wall according
to your mark.
■Install separate mounting corners flush with the wall.
■Insert the flush-mounted box and lead the Ethernet, KNX
and power supply cables through the holes in the flush-
mounted box.
■Fasten the flush-mounted box with four screws in the
corners.

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6.3 Connecting the power supply
Avoid electric shock when touching live parts!
■Disconnect all associated circuit breakers before working on the device.
■Cover live parts in the surroundings.
6.3.1 Prepare the voltage source for the DIN rail (recommended)
■Use a power source of the following specification:
-15 - 20 V DC for the control cabinet, Item number: PNX-019-A18-00057
-Max. current: during operation: 4 A, during the PC boot process: 4.5 A (at
15 V)
■Disconnect the pluggable screw terminal (C1;2) from the Controlpro.
■Connect the cable cores of the power supply unit to it.
6.3.2 Preparing the voltage source for the flush-mounted box
Particularly, when replacing a foreign device with the Controlpro, a power supply
is often already present in the flush-mounted box. This means that mains voltage
and low voltage are in the same housing and if connected incorrectly, even parts
that normally only carry low voltage unintentionally carry mains voltage.
Avoid touching dangerous voltages in the event of a fault!
■Route cables so that low voltage wires are dependably protected against
mains voltage.

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■Screw the power supply unit to the flush-
mounted box at its mounting feet using the
two supplied self-tapping screws.
■Mounting position: at central height approx.
2 cm from the left side of the flush-mounted
box.
■Connect the 230 V side of the power supply
to the right side of the terminals on the Con-
trolpro flush-mounted box as shown in the
picture.
■Connect the mains cable to the left side of
the luster terminal as shown in the picture.
Depending on the flush-mounted box, some-
times it is necessary to extend the 230 V side
of the power supply. Use the Controlpro 230 V
connection set, also available in the shop.
■Prepare the connectors as shown in the pic-
ture.
■Make sure to connect the earthing at all
points!
Now connect the 15-20 V side.
■Disconnect the pluggable screw terminal
(C1,2) from the Controlpro.
■Connect it to the cable wires of the power
supply unit.
■Pay attention to the correct polarity, as
indicated on the power supply unit: red (+)
and black (-).
N L1 N L1
2 cm

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6.4 Connecting and fastening the panel
Avoid damage to the panel due to early commissioning!
■Note the climatic conditions at the installation site!
■Before switching on the mounted device, the device must have adapted to
the climatic conditions at the installation site.
■Temperature and humidity differences can cause damage to the unit.
Preparation
■Place the screws (M5x16) included in the scope of delivery within reach for
fixing the panel within the flush-mounted box.
■For further notes on the panel‘s ports, please read section 3.8.
Connection of the panel
■Push the prepared 15-20 V connector terminals back into the appropriate
connectors in the panel (C1 and C2).
■Connect the Ethernet cable to the panel (D4).
■Plug the KNX cable with the colors red (+) and black (-) into the KNX-terminal
“1” (C3).
Mounting the panel
■Install the panel into the flush-mounted box. Use the four counter-sunk screws
(M5x16) for fixing it in the flush-mouted box.
Note: Make sure that the ventilation openings (B5) are not partially or fully
covered to ensure convection ventilation of the computer in the panel.
Attaching the glass cover
■Place the glass cover with the magnetic holders into the four intakes provided
and continue until the glass rests against all four corners of the touchscreen.
■Ensure that the opening for the camera is positioned on the upper screen.