Pella Insynctive User manual

PELLA®INSYNCTIVE™REMOTE CONTROL PRODUCT GUIDE | 1
WHAT’S NEEDED:
• PELLA BLINDS OR SHADES WITH INSYNCTIVE TECHNOLOGY (required — sold separately):
BLINDS or SHADES can be automatically raised and lowered to conveniently control the
comfort of your home.
REMOTE CONTROL is used to operate one or more
Pella BLINDS and SHADES with Insynctive technology.
PELLA®INSYNCTIVE™PRODUCT GUIDE
REMOTE CONTROL

PELLA®INSYNCTIVE™REMOTE CONTROL PRODUCT GUIDE | 2
TABLE OF CONTENTS
General and Safety Information
nRegistering Products
nNeed Help?
nHave a Home Automation System?
nWarnings
Product Overview
nSpecifications
Detailed Instructions
nRemote Control Setup
Additional Instructions
nProduct Manufacturer’s Code
nCare and Maintenance
nReplacing Batteries
Troubleshooting
FCC Compliance and Industry Canada
Limited Warranty
Software License Agreement and Privacy Policy
3
4
5
8
10
11

PELLA®INSYNCTIVE™REMOTE CONTROL PRODUCT GUIDE | 3
NEED HELP?
For instant access to warranties, troubleshooting information and videos, visit Pella.CustHelp.com
or call 855-473-5524.
HAVE A HOME AUTOMATION SYSTEM?
To view a list of compatible systems and nd instructions on how to pair Pella Insynctive products,
visit ConnectPella.com.
WARNING
Failure to adhere to the warnings below may result in death, serious injury and/or loss of valuables.
• Pella Insynctive REMOTE CONTROL is not 100% reliable for a variety of reasons.
For example, (REMOTE):
— communicates data wirelessly, and wireless data is susceptible to interference or failure.
— requires proper pairing.
— requires a battery with an adequate charge.
— may be damaged after pairing.
Therefore, Pella Insynctive products should not be relied upon in situations where life, safety and/or
protection of valuables are solely dependent on their function. Test each product at least once per
year to help ensure proper operation.
• Pella Insynctive products are not a substitute for careful adult supervision of children.
• Keep battery and other small parts out of reach of children. If small parts are swallowed,
immediately seek medical help.
• Batteries carry the risk of re, explosion and burns. Do not recharge, disassemble or incinerate.
GENERAL AND SAFETY
INFORMATION

PELLA®INSYNCTIVE™REMOTE CONTROL PRODUCT GUIDE | 4
SPECIFICATIONS:
Frequency: 433.92 MHz (Insynctive)
Operating Temperature: 32° – 120°F (0° – 49°C)
Operating Humidity: 5% – 95% RH noncondensing
Battery: 3V Lithium CR2032
Typical Battery Life: 5 years (may vary by use)
Indoor Use Only
REMOTE CONTROL can operate one or more Pella®BLINDS or SHADES
with Insynctive™technology. The device has three operating modes,
including raise-and-lower mode, programming mode and tilt mode.
1. Raise-and-lower mode is the default setting on the device, and the three buttons may be used to
raise and lower BLINDS or SHADES to desired position.
2. Programming mode may be used to program a custom setting for BLINDS or SHADES.
3. Tilt mode may be used to adjust the angle of the slats on BLINDS to control light or privacy.
PRODUCT OVERVIEW

PELLA®INSYNCTIVE™REMOTE CONTROL PRODUCT GUIDE | 5
REMOTE CONTROL SETUP
Visit Pella.CustHelp.com for how-to videos.
1. Get Started
Install your Pella®BLIND or SHADE with Insynctive™technology,
following Quick Start Guide provided with the product.
2. Prepare REMOTE CONTROL
Slide the battery cover in the direction of the arrow on the cover.
Remove the battery cover to expose the battery. Remove the
plastic pull tab and press down on the battery to ensure it is rmly
in place. Slide the battery cover back into the closed position.
NOTE: See Replacing Batteries instructions on page 8 for more
information.
3. Pair REMOTE CONTROL to BLIND or SHADE
A. FOR ROOMSIDE BLINDS AND SHADES
Pull BLIND or SHADE bottom rail downward at least 6" to activate
pair mode. BLIND or SHADE will complete a quick up/down
movement to indicate that it is in pair mode.
Press and hold the Up button on REMOTE CONTROL until BLIND
or SHADE completes another quick up/down movement and
then moves back to the top, into fully open position. REMOTE
CONTROL is now paired to BLIND or SHADE.
B. FOR BETWEEN-THE-GLASS BLINDS AND SHADES
Hold REMOTE CONTROL up to top cover approximately 6" from
the end of BLIND or SHADE to activate pair mode. BLIND or SHADE
will make a quick up/down motion to indicate it is in pair mode.
Press and hold the Up button on REMOTE CONTROL until BLIND
or SHADE completes another quick up/down movement. REMOTE
CONTROL is now paired to BLIND or SHADE.
BATTERY
COVER
BATTERY
UP
BUTTON
DETAILED INSTRUCTIONS

PELLA®INSYNCTIVE™REMOTE CONTROL PRODUCT GUIDE | 6
Reference the Quick Start Guide that accompanied your
BLIND or SHADE, or review the Blind or Shade Product Guide at
Pella.CustHelp.com for additional details on activating pair mode.
NOTE: REMOTE CONTROL may be paired to more than one
BLIND or SHADE. All BLINDS and SHADES paired to REMOTE
CONTROL will respond to a button press. For example, if three
SHADES are paired to REMOTE CONTROL, all three SHADES will
move up when the Up button is pressed on REMOTE CONTROL.
4. Setting Positions for BLINDS and SHADES
REMOTE CONTROL may be used to teach up to three positions to
Insynctive™BLINDS and SHADES — including an upper position,
user-dened position and lower position. To teach these limits to
BLIND or SHADE, REMOTE CONTROL must rst be placed into the
appropriate program mode as described below.
Enter Upper-Position Program Mode: Simultaneously press and
hold the Up and Center buttons until the LED begins blinking red
(about 3 seconds).
Enter User-Dened Position Program Mode: Simultaneously press
and hold the Up and Down buttons until the LED begins blinking
red (about 3 seconds).
Enter Lower-Position Program Mode: Simultaneously press and
hold the Down and Center buttons until the LED begins blinking
red (about 3 seconds).
Refer to Blind or Shade Product Guide for detailed steps to
program these positions to BLIND or SHADE. Once placed into
program mode, REMOTE CONTROL will stay in program mode
until the programming process is completed or will automatically
exit program mode after 3 minutes if no buttons are pressed.
UP
BUTTON
DOWN
BUTTON
LED
LIGHT
CENTER
BUTTON
DETAILED INSTRUCTIONS (continued)

PELLA®INSYNCTIVE™REMOTE CONTROL PRODUCT GUIDE | 7
5. Raising and Lowering Pella®BLINDS and SHADES
REMOTE CONTROL may be used to raise and lower BLINDS and
SHADES as described below. The LED at the top of REMOTE
CONTROL will illuminate red whenever a command is issued from
REMOTE CONTROL.
• Press and Release Up Button
Pressing the Up button for less than 1 second will cause BLIND
or SHADE to automatically move to the upper position that has
been programmed by the user.
• Press and Release Center Button
Pressing the Center button for less than 1 second will cause
BLIND or SHADE to automatically move to the user-dened
position.
• Press and Release Down Button
Pressing the Down button for less than 1 second will cause
BLIND or SHADE to automatically move to the lower position
that has been programmed by the user.
NOTE: While BLIND or SHADE is moving, pressing any button
on REMOTE CONTROL will cause movement to stop.
6. Tilting BLINDS
The slats on BLINDS may be tilted for better control of lighting
angle of BLINDS by rst placing it in tilt mode.
To place REMOTE CONTROL in tilt mode, press and hold the
Center button for 2 – 3 seconds until the LED light turns solid red.
REMOTE CONTROL will stay in tilt mode for 10 seconds following
the last button press and then the LED will turn off as REMOTE
CONTROL switches back to raise-and-lower mode. You may also
exit tilt mode at any time by pressing and releasing the Center
button. While in tilt mode, press the Up and Down buttons to
adjust the angle of the slats. See Blind or Shade Product Guide for
additional details.
UP
BUTTON
DOWN
BUTTON
LED
LIGHT
CENTER
BUTTON
DETAILED INSTRUCTIONS (continued)

PELLA®INSYNCTIVE™REMOTE CONTROL PRODUCT GUIDE | 8
HOW TO FIND PRODUCT MANUFACTURER’S CODE
Each Insynctive™product contains a label with a Manufacturer’s
Code that will be required to help Pella Customer Service identify
the product if service is required. To locate the Manufacturer’s
Code for REMOTE CONTROL, remove the battery cover. The label
is located on the back of the battery cover.
CARE AND MAINTENANCE
• Test Insynctive products at least once per year to help ensure
proper operation.
• Use indoors and keep away from sources of water and moisture.
REPLACING BATTERIES
Visit Pella.CustHelp.com for how-to videos.
When the battery is low, REMOTE CONTROL will no longer
respond properly to button presses. To replace the battery:
• Slide the battery cover in the direction of the arrow to disengage
it from REMOTE CONTROL.
• Carefully replace with a CR2032 battery, ensuring the plus (+)
side of the battery faces towards you.
• Slide the battery cover back into the closed position.
• Test REMOTE CONTROL by pressing the Down button. BLIND
or SHADE should move down. Pairing the sensor again after
battery change is not required.
WARNING: Batteries carry the risk of re, explosion and
burns. Do not recharge, disassemble or incinerate.
BATTERY
COVER
BATTERY
BATTERY
COVER
PRODUCT
CODE
ADDITIONAL INSTRUCTIONS

PELLA®INSYNCTIVE™REMOTE CONTROL PRODUCT GUIDE | 9
IMPORTANT NOTES:
— REMOTE CONTROL does not need to be paired again to
BLIND or SHADE after battery change.
— Properly dispose of used batteries based on your local
requirements. A best practice is to dispose of batteries at your
local home chemical collection center. California Only: Contains
perchlorate material. See www.dtsc.ca.gov/hazardouswaste/
perchlorate for any special handling regulations.
DELETING REMOTE CONTROL FROM BLIND OR SHADE
See Blind or Shade Product Guide for instructions on how to
delete REMOTE CONTROL.
ADDITIONAL INSTRUCTIONS (continued)

PELLA®INSYNCTIVE™REMOTE CONTROL PRODUCT GUIDE | 10
TROUBLESHOOTING
Also refer to Pella.CustHelp.com for more troubleshooting information, including videos and reference
material or call 855-473-5524.
PROBLEM CAUSE AND POSSIBLE SOLUTION
BLIND or SHADE will not move
when button is pressed on
REMOTE CONTROL.
If LED is blinking red, REMOTE CONTROL is in programming
mode. Wait 3 minutes for REMOTE CONTROL to return to
raise-and-lower mode. If LED continues blinking red, remove
and reinsert battery to reset.
If LED is solid red, REMOTE CONTROL is in tilt mode. If LED
does not turn off, remove and reinsert battery to reset.
If LED does not light red when a button is pressed or if LED
blinks rapidly for several seconds when a button is pressed,
replace the battery.
Follow REMOTE CONTROL setup process to pair REMOTE
CONTROL to BLIND or SHADE. If the blind or shade does not
respond while attempting to pair, try replacing the battery in
the remote.
If the blind or shade does not pair even with red LED on remote,
try the Blind or Shade Guide for more troubleshooting steps.
Cannot pair REMOTE
CONTROL to BLIND
or SHADE.
If LED does not light red when button is pressed, verify
REMOTE CONTROL battery is installed correctly and the battery
tab has been removed.
If LED still does not light red when button is pressed, replace
the battery.
Follow REMOTE CONTROL setup process to pair REMOTE
CONTROL to BLIND or SHADE.

PELLA®INSYNCTIVE™REMOTE CONTROL PRODUCT GUIDE | 11
This equipment has been tested and found to comply with the limits for Class B digital devices, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a different circuit from the receiver.
• Consult the dealer or an experienced radio/TV contractor for help.
Changes or modications not expressly approved by Pella Corporation could void the user’s authority to
operate the equipment.
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the
following two conditions: (1) this device may not cause interference, and (2) this device must accept any
interference, including interference that may cause undesired operation of the device.
Cet appareil est conforme avec Industrie Canada exempts de licence standard RSS. L’opération est soumise
aux deux conditions suivantes: (1) cet appareil ne peut causer d’interférences, et (2) cet appareil doit
accepter toute interférence, y compris les interférences qui peuvent causer un mauvais fonctionnement de
l’appareil.
FCC ID: SO7-206A0000 IC ID: 11009A-206A0000
© 2020 Pella Corporation
IRCPG0920 | W11206
LIMITED WARRANTY
A two-year limited warranty comes standard with purchase. For complete warranty details,
visit pella.com/support/warranties.
FCC COMPLIANCE AND INDUSTRY CANADA
SOFTWARE LICENSE AGREEMENT AND
PRIVACY POLICY
Pella®Insynctive™products are covered by the Pella Insynctive products Software License Agreement and
Pella Insynctive products Privacy Policy in effect at the time of sal`e, which can be found at Insynctive.Pella.
com. By installing or using your Insynctive products, you are acknowledging that the Insynctive Software
License Agreement and Privacy Policy are part of the terms of sale.