Pendix eDrive300 User guide

valid only in combination with original bicycle operating instructions
System instruction
Pendix eDrive
compatible with
Pendix.bike PRO App

Contents
1. General Safety Notes.......................................... 3
2. Introduction ................................................. 3
3. Notes on electrics and......................................... 4
2.1 Field of application.................................................. 4
2.2 Residual risks ....................................................... 4
4. Configuration of the product ................................... 5
5. Overview components......................................... 6
5.1 eMachine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
5.2 ePower ............................................................. 7
5.3 Charging unit ....................................................... 8
6. Operation ................................................... 9
6.1 ePower installation on the bike....................................... 9
6.2 ON/OFF switch of the ePower ........................................ 9
6.3 Setting the assistance levels ......................................... 9
6.4 Connecting ePower with charging unit...............................10
6.5 Charging the ePower ...............................................10
6.6 Charging level indicator.............................................10
6.7 Additional functions ................................................11
7. Useful notes on.............................................. 11
8. In case of an error ........................................... 13
9. Transporting your ........................................... 14
Pedelec ........................................................ 14
9.1 By car .............................................................14
9.2 Using public transport..............................................14
9.3 By airplane ........................................................14
10. Disposal ................................................... 14
11. Technical data/ Maintenance .................................. 14
12. Guarantee conditions ........................................ 15
13. Imprint .................................................... 15

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connector and the implanted devices to prevent
malfunctions and health hazards.
In these instructions you will find three dierent symbols
– the symbol Note provides important information about
your new motor and how to use it, the symbol Caution
draws your attention to possible damage and/ or environ-
mental hazards, the symbol Danger warns you against pos-
sible accidents and severe damage, including possible inju-
ries to your person. Whenever you see one of these symbols,
there is a risk that one of the hazards described may actually
occur if instructions are not followed!
The notes are as follows:
Explanation of symbols
1. General Safety Notes
This symbol provides information about how
to handle the product or work with the respective
section in the system manual, which must first be
read through.
Caution: This symbol warns you against making
mistakes which can result in damage to material
or create an environmental hazard.
Danger: This symbol stands for a possible dan-
ger to your life and/or health, if relevant instruc-
tions are ignored or not correctly followed. It also
draws your attention to the fact that correspond-
ing preventive measures must always be taken
beforehand.
Keep this system manual in a safe and accessi-
ble place, so that you can always refer to them
for further information or to answer questions.
Pass this manual on to any other person needing
them.
Caution! With a Pedelec you are much faster than
on a normal bicycle without electric support.
Most other people on the road (drivers, cyclists,
pedestrians) will not realize this, and underesti-
mate your speed or performance. For your own
safety, always wear a helmet!
Always activate the brakes of your Pedelec be-
fore putting your foot down on a pedal! The
motor causes you to move forward the moment
you move a pedal. This impulse (forward push)
is unexpected at first and can produce falls, un-
welcome reactions or accidents on the road and
result in injuries.
Do not allow children to use the Pedelec unat-
tended and without proper previous instruction!
Make them acquainted with the possible dangers
when handling electric equipment.
The Pendix drive is not designed or allowed for
use in explosion hazard areas.
Always keep both hands on the handlebar when
riding. Never ride hands free! Do not change the
assistance level while riding.
The connecting plugs on the battery, motor and
charging unit are magnetic. Magnets can aect
the function of pacemakers and implantable
cardioverter defibrillators (for example, the ac-
tuation of the reed switch). Keep a minimum
distance of 0.2 m (20 cm) between the magnetic
Before starting your journey, you must check the follow-
ing important parts of your Pedelec system - in addition
to the items to be checked in the general instructions for
bicycles:
• Make sure the battery is firmly attached.
• Check the charging level of the battery for suicient
charge for the planned journey.
Before riding, you must check all screws,
quick-releases and important components for
secure and correct fit. Carry out these checks
even if you have le the Pedelec unattended for
even a short time.
2. Introduction
Dear Sir or Madam, by attaching the Pendix eDrive system to
your bicycle, you will be assisted in riding with an electric drive.
This turns your bike into an EPAC (Electrically Power Assisted Cy-
cle), also called a Pedelec. Pedelec means that the motor only
supports you when you also pedal. The power of the motor as-
sistance depends on the pedaling force and the selected assis-
tance mode. The harder you pedal, the more assistance you get
from the motor, and the higher the level of assistance, the greater
the thrust of the motor. If the speed of the Pedelec exceeds 25
km/h, the motor assistance is automatically stopped. If the speed
subsequently drops below 25 km/h again, the motor assistance
is automatically reactivated. Since the motor has a rated contin-
uous power of 250W and supports you up to a speed of 25km/h,
your Pendix-equipped bike still legally belongs to the bicycle cat-
egory. Therefore, the same legal requirements (in Germany the
StVZO and STVO) apply to your Pedelec as to a normal bicycle.
Adhere to traic regulations and national legal requirements.
This part of the operating instructions gives you specific infor-
mation on how to handle the components of the electric drive

4
Due to the higher loads the application of the
Pendix eDrive in downhill-, freeride-, BMX-cycles,
dirtbikes and further related types as well as op-
eration in competition is prohibited. The usage
in static conditions (dyno, home gym) is also
prohibited.
Using clipless pedals in combination with Pendix
eDrive is prohibited.
Before installing the Pendix eDrive, check to see
whether your bicycle is suitable for it. In particu-
lar, there must be suicient stability provided for.
Consult your bicycle specialist for advice when in
doubt.
For the bicycle with an installed Pendix eDrive to
be legally accepted, the requirements of DIN EN
ISO 4210:2014 (Safety Requirements for Bicycles)
and DIN 15194 (electrically power-assisted cycles
[EPAC]) as well as the requirements of 2006/42/
EU (European Union Directive on Machinery and
Certain Parts of Machinery) must be met.
The Pendix eDrive is not designed for installation
and eective use in bicycles for children and ju-
veniles up to the age of 14 years!
Before riding o, carefully read through the oper-
ating instructions for your Pendix eDrive (motor)
and the operating instructions for the general bi-
cycle technical part.
Please never ride or roll standing on one side of
a pedal!
The manufacturer assumes no responsibility for
damage caused by not adhering to instructions.
Your Pedelec may only be used in accordance
with proper instructions. This is described in the
technical part of the bicycle instructions. Any oth-
er active use may result in a technical breakdown
or defect, causing accident and injury! Responsi-
bility for possibly defective parts at purchase and
all guarantee conditions become invalid if the
Pedelec/Pendix eDrive is improperly used.
The electric parts of your Pedelec combine to
form a high-power system. Remove the battery
immediately when you see damage to the elec-
tric system or particularly if, aer a fall or acci-
dent, electric cables or parts are exposed. Always
refer to a specialist/bicycle technician for repairs,
but also whenever you have a question or prob-
lem. A lack of expertise can result in accidents
and/or severe injuries! If you have discovered a
defect, please proceed as described in Chapter 7
„Default Measures“.
Before carrying out any kind of changes on your
Pedelec, switch o the electric system and re-
move the battery.
Do not clean your Pedelec with a steam jet,
high-pressure cleaner or water hose. If you do so,
water can enter electric parts or the motor and
destroy the equipment.
The intended operating temperature is -10°C to +50°C. The
temperature limits for storing the system are specified as
-20°C to +60°C.
Carry out the steps described in these instructions
only. No other or dierent changes to the Pendix
eDrive may be performed. Do not dismantle or
open structural units!
Only replace parts that have become defective
or worn down, for example battery, charging
unit or sensors, by using original spare parts or
replacements either made by the manufacturer
or expressly allowed by the manufacturer. Note:
the manufacturer’s responsibility and/or guar-
antee lose their validity when non-contract parts
are used. If such parts are used, a loss of function
may result! In cases of defect or wear and tear,
always refer to a specialist/bicycle technician to
3. Notes on electrics and
electronics
2.1 Field of application
2.2 Residual risks
Observe compliance with the permissible total
weight aer installation of the Pendix eDrive in
the bicycle:
Total weight = Pedelec weight + rider weight +
load weight
This total weight must not exceed the permissi-
ble total weight originally specified by the bicycle
manufacturer.
Incorrect mounting of the drive can cause seri-
ous damage. Please check the tight fit of the mo-
tor on the bottom bracket as well as the battery
holder and battery before each ride.
Installation of the Pendix eDrive may result in
slightly increased wear of chain rings, sprockets
and chain/belt.
Please observe the maintenance intervals for
checking/replacing these components in the
Pedelec manual.
unit of your Pendix eDrive and how to ride a Pedelec. General
information, e.g. on bicycle technology, can be found in the en-
closed instructions.
The Pendix eDrive is provided for the following bicycle
types: City- / Trekking- / Touringbikes, Mountainbikes (Race/
Cross-Country), road bike, folding bike, recumbent bicycles
and further related types.

Improper and unprofessional operation of the motor and
manipulations to battery, charging unit and motor involve
great danger to health and damage of material. In any such
cases, Pendix refuses to accept any responsibility for dam-
age or accidents caused.
* max. torque depends on chosen battery assistance level
** the value displayed is the optimal value for ECO mode in the performance profile (factory setting);
depending on factors such as total weight, riding style, topography, cadence and type of bike
4. Configuration of the product
carry out the necessary repairs or replacement
using original parts or components only.
Pendix eDrive system eDrive300 eDrive500 eDrive1000
eMaschine transmissieloze middenmotor
Performance 250 W nominal
Max. speed assistance up to 25 km/h
Assistance levels 3
Torque (max)* 65 Nm
Motor dimensions (w x h x d) 292 x 206 x 50 mm
ePower (battery) Lithium-ion type 13S2P Lithium-ion type 13S3P Lithium-ion type13S3P
Capacity 300 Wh 497 Wh 2 x 497 Wh
Range optimum** 37 - 72 km 62 - 120 km 124 - 240 km
Voltage 48 V
Battery dimensions (d x h) 80 x 276 mm 80 x 342 mm 80 x 342 mm
USB-C interface ✓ ✓ ✓
Bluetooth-interface ✓ ✓ ✓
Battery weight 2,3 kg 2,9 kg 2 x 2,9 kg
System weight on the bike 6,9 kg 7,3 kg 7,3 kg

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Charging unit 60 W/160 W
for 48 V Li-Ion battery
Input values: 100-240 V AC; 50 Hz;
Output values: 54.6 V DC; 60 W/160W
eMachine
Nominal power: 250 W
Crank length: 172.5 mm
Pedal threat: 9/16“ x 20 LH (FG 14.3)
Crank
Crank length: 172.5 mm
Pedal threat: 9/16“ x 20 RH (FG 14.3)
Connection diameter chain wheels:
104/64 mm
Assembly set wheel speed sensor
Wheel speed sensor
Mounting kit wheel speed sensor
Spoke magnet
Bottom bracket unit
Pendix bottom bracket
Square sha
Sha length: 128 mm
Bottom bracket thread: BSA 1.375“ x 24 TPI LH (FG34)
Crank thread: M8x1 RH
Bottom bracket mounting
Bottom bracket thread: BSA 1.375“ x 24 TPI RH (FG34)
Spacer ring electronic bottom bracket
Wave washer
Crank screw
Screwed bushing aluminium
Battery holder
ePower (battery) 300/500
13S2P Li-Ion/13S3P Li-Ion battery
Voltage: 48 V
Capacity: 300 Wh/497 Wh
5. Overview components

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The Pendix eDrive is an eicient, high-power direct drive sys-
tem, working without gears or freewheeling. Its control is al-
ready integrated in its smart design. The Pendix eMachine is
located on the le side of the bicycle directly on the supplied
electronic bottom bracket, which identifies the force exerted
through pedaling. The motor then supports you correspond-
ing to the setting/mode you have selected.
Safety notes
Please note: aer extended tours with your bicy-
cle at a high support level, the temperature on
the rear side of the motor can become hot.
Should you want to conduct any work in region
of the motor, either let it cool down first or make
sure you wear suitable protective gloves.
If you want to use a gear hub with the Pendix
eDrive, please make sure that the circuit for the
torque of 65 Nm is activated. If necessary ask the
dealer or the manufacturer of the gear hub about
it. If you want to reduce the maximum torque,
simply use the Pendix.bike PRO App to do so.
LED display
ON/OFF button
The ePower (battery) is the power pack and cen-
tral control unit of the Pendix eDrive. It supplies the
necessary energy for the drive system of the bicycle.
At the same time, the ON/OFF button, as well as the LED dis-
play for the charging level are also integrated in this single
unit.
Using the rotary switch of the ePower300 and ePower500 it is
possible to choose between three assistance levels.
On delivery, the battery is partly charged. In order to obtain
the energy for the entire distance of a journey with your
Pedelec, you must charge the battery to its maximum level.
You can operate the battery between temperatures of -10° C
and +50° C (14° F – 122° F). You cannot exploit the full capac-
ity of the battery at low temperatures.
Safety notes
• Do not drop or throw the battery! Avoid any
kind of impact! In such cases, liquid may es-
cape, causing fire or explosion.
• Do not use force when working with the bat-
tery! If the battery is deformed in any way,
the integrated protective mechanism can be
damaged. Here again, fire or explosion may
result.
• Do not use the battery if it is damaged. The
liquid inside it may escape, causing damage to
the eyes and even blindness!
Remove the battery from the Pedelec if you
wish to transport it, for example by car.
• Also remove the battery whenever you want to car-
ry out any kind of work on the Pedelec, for example
maintenance or assembly. Caution: there is a hazard of
injury if you activate the ON/OFF button inadvertently.
• Never open the battery. This can cause a short circuit.
Note: all and any guarantee claims become invalid if
the battery is opened.
• Never store or tranport (carry) the battery together with
metal objects capable of causing a short circuit: such
objects can be, for example, paper clips, nails, screws,
keys or coins. A short circuit can cause a fire or burns.
• Keep the battery away from heat, for example intense
sunshine, which can lead to the battery being switched
o (self protection over 60 °C) and fire, there is a danger
of explosion.
• Protect your battery against water and other liquids.
Contact may cause damage to the protective circuit
and the protective mechanism of the battery. This can
result in fire or explosion.
• Do not use high-pressure equipment to clean your bat-
tery. To clean, use a damp cloth. Do not use aggressive
cleaning agents.
• Incorrect handling of the battery may cause liquid to
escape. This liquid can cause irritation and burns on
the skin. Avoid contact. If you do come into contact
with the battery liquid, wash the aected area with
plenty of water. If it comes into contact with your eyes,
find a doctor or medical expert immediately for help.
• If you have handled the battery incorrectly either on
purpose or by accident, so that gases/vapors escape
from it, get access to fresh air and find a doctor or med-
ical expert immediately if you have been aected.
• Before undertaking a journey, the battery must be fully
5.1 eMachine 5.2 ePower
Fig. ePower300

8
attached in its holder. Otherwise, there is a danger that
it may fall out while you are riding.
• Prevent a total discharge of the battery at all costs. Oth-
erwise, irreversible damage to the battery cells results.
• This battery is designed only for use with Pendix elec-
tric bicycle motors. Improper use or incorrect handling
can cause fires or injuries. Pendix assumes no guaran-
tee or responsibility of any kind for damage resulting
from improper use or treatment.
• Caution: magnetic fields around the battery plug/
holder also influence medical equipment such as for
example heart pacemakers. Always consult a doctor or
medically qualified person on this subject if in doubt.
ePower aging and attrition
The battery is subject to wear (attrition). With increasing age
and use, it will lose in capacity and the corresponding maxi-
mum distance is reduced. The capacity loss is approximately
10 % per year. This is not a defect, but normal wear. From a
technical point of view, the battery is considered to be worn
out when 60 % of its capacity is reached.
There are two charging models available: 60 W and 160
W. For more information on charging, refer to the chapter
“Charging the ePower”.
First read the information on the charging unit before using
it (putting into operation).
The charging units and batteries are compatible among
themselves and all battery variations can be charged with all
charging units. The following graphic shows the variations:
• Use the charging unit for the corresponding
battery only. The battery charge voltage must
be the same as that of the charging unit. Other-
wise, a fire or an explosion may result.
• Make sure you are connecting to the proper
line (mains) power (voltage)! The label on the
charging unit indicates the necessary/ pre-
scribed line power. It must agree with the volt-
age coming from the power source.
• Do not touch the mains plug with wet hands!
You may receive an electric shock.
• Before use, check to see that the charging unit,
the cable and the plug are not damaged. If you
see any damage, do not use the charging unit.
You may receive an electric shock.
• Keep the charging unit away from children and
animals. Small children and animals may dam-
age the cable if they play with it. This can result
in an electric shock, a malfunction or a fire.
• The charging unit may be handled by children
(over 8 years) and persons with restricted phys-
ical, sensory or mental abilities only when they
are supervised by a responsible person.
• Aer this make sure that the charging unit is
clean. Otherwise you may receive an electric
shock.
• The battery must not be charged unattended.
5.3 Charging unit
If your battery is out of use for a longer period, for
example for 3-6 months during a winter break, it
is best to store the battery at a charging level of
50 % – 80 %. In this way the battery does not age
as quickly as when it is fully charged. Don’t forget
to check the charging level once every 12 weeks,
recharging it, if the LED display on the battery
shows red. In this case always make sure that the
battery is not completely empty for a longer pe-
riod of time, as a total discharge with irreversible
damage to the battery cells may result.
Storage of the ePower
Store the battery in a dry and well-aired place. To counteract
a loss in the battery’s capacity, the best room temperature is
around 20° C (68 ° F).
If the battery is completely emptied (blinking red display) as
a result of use, it must be recharged within 2-3 days to avoid
total damage.
Charging time by charger
Battery 60 W 160 W
ePower300 05:30 h 02:00 h
ePower500 08:20 h 03:10 h
Charging unit 60 W/160 W
You can continue to use it as before, though you should now
reckon with a lower capacity and a reduction in distance.
Safety notes

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Aer positioning the battery in the holder, the LED display
lights up for a short moment before going out again. This
shows that the battery is connected with the motor. But this
does not mean that the motor is switched on.
6. Operation
6.1 ePower installation on the bike
To position the battery in the holder, the point on the battery
is placed over the corresponding empty point on the holder.
Now push the battery down into the base of the holder and
turn in the direction of the whole point until a connecting
noise is heard, and both whole points are positioned one
over the other. To remove the battery, please proceed in the
opposite sequence.
6.2 ON/OFF switch of the ePower
Hold the battery tightly when removing it. It is
heavy!
The Pendix eDrive is activated by pushing the ON/OFF but-
ton on the battery. The LED display shows a continuous light
in the color of the actual charging level. If the battery is used,
but there is no LED display, this means that the motor is de-
activated and no support is provided.
Riding without the motor is possible, both with or with-
out the battery installed. If the battery is used, but there is
no LED display, this means that the motor is deactivated
and no support is provided.
Riding with the motor is only possible if the LED display
is on permanently. This means that the motor is activated
so that it can support you the moment you start pedaling.
Only switch the system ON or OFF when the bi-
cycle is not in motion. This is to ensure that you
keep both hands on the handlebar while riding.
6.3 Setting the assistance levels
With your Pendix eDrive300/500, you have three possible
assistance levels available: ECO, SMART and SPORT. You can
set your system to any of these using the rotating switch di-
rectly on the battery. The assistance level is indicated by a
luminous line below the font.
Do not change the assistance level while riding.
Doing so is a safety hazard.
Always keep both hands on the handlebar while
riding.
With the Pendix eDrive it is possible to choose between the
operational profile "Eiciency" and "Performance" (profile
as supplied to customer) using the Pendix.bike PRO App. In
the two dierent operational profiles it is possible to select
the torque and speed according to your individual needs.
Further information about the app and its functions can be
reviewed at app.pendix.com.
The assistance levels can be described as follows:
ECO • High duration level (supports up to 25 km/h or
15 ½ mph),
• assistance level 75 %
• Examples: flat country, extended tours, treat-
ed flat ground (pavement, concrete, asphalt),
physical training for non-professionals
SMART • Best mode for normal cycling activities (sup-
ports up to 25 km/h or 15 ½ mph),
• assistance level 150 %
• Examples: Cycling in town, slight gradients,
mostly untreated or non-solid ground
SPORT • High power (supports up to 25 km/h or 15 ½
mph),
• assistance level 200 %
• Examples: Hills, mountains, steep gradients,
loose or irregular surface, headwind
LED shows the chosen
assistance level
USB-C
Interface
The assistance levels distinguish according to their strength
of performance.
During your first drive with the new installed Pendix
eDrive300/500, please choose the lowest assistance level
(Eco).

10
If you want to know the charge level of the battery, sim-
ply press the on/o button briefly when the battery is not
connected.
You can see the charge level of the battery by the colour of
the LED indicator at the top of the battery:
Green 100 % – 71 %
Yellow 70 % – 41 %
Orange 40 % – 16 %
Red 15 % – 6 %
Red blinking 5 % – 0 %
If the LED display shows red, the battery is almost empty and
should be charged.
When using the Power Station, just make sure the dot on
the battery is aligned with the dot on the Power Station. By
putting on the battery, the magnetic plug pulls itself to the
battery and is electrically connected. The connection is suc-
cessful when the LED indicator lights up.
6.4 Connecting ePower with charging unit
6.5 Charging the ePower
Only charge the battery with the proper charging
unit. Using a dierent charging unit may cause a
fire.
When using the charging unit for the first few
times a smell may become perceptible. This is
the result of a normal production process. If this
happens, make sure your work room is well aired.
There is no danger to your health.
The charger is designed for usage in damp-free,
dry and ventilated environment. Do not expose
the charger to rain or hot conditions.
Remember that, aer a sudden temperature
change from cold to warm, condensed water can
form on the battery contacts.
You can recharge the battery at any time without shortening
its life. No memory eect occurs. Even an interruption of the
charging process does not damage the battery.
The ideal temperature for charging is between 15 and 25° C.
If the battery has a temperature below 0° C, it must not be
charged. The upper temperature limit for charging is 45° C.
If you bring the battery from a very cold environment to a
warmer one, a certain acclimatization time is required.
Do not use the charging unit in damp places or near leaking
Remember that, aer a sudden temperature
change from cold to warm, condensed water
can form on the battery contacts. To avoid this,
store the battery in the same place as where you
charge it.
During a charging process, place the charging
unit on an inflammable surface and make sure
that no easily inflammable materials (for exam-
ple paper, carton or textiles) are located nearby.
The charging unit warms up during the charging
process and there is a risk of fire while this takes
place.
Do not use the charger in damp places or near leaking water.
water. There is a risk of the charging unit overheating, catch-
ing fire or electric shock.
To charge the battery, first plug the Euronet plug into the
charging unit, and then plug the charging unit into a pow-
er outlet. You can connect the battery in the Power Station
now.
The charging process is initiated when the battery is insert-
ed into the Power Station. The LED indicator on the battery
lights up for 4 seconds in the colour of the current charge
level and then changes to a pulsating glow. As long as the
charging process continues, the LED indicator pulses. Its
colour changes according to the state of charge. When the
battery is fully charged, the LED indicator is turned o.
It is possible to turn o the pulsing of the LED display during
charging by pressing the on/o button once. The battery will
still continue to charge. If the on/o button is pressed again,
pulsing is reactivated or, if the battery is fully charged, a brief
flash in the colour green is displayed.
If the battery does not charge aer connection (e.g. charging
unit not connected to the mains), the LED indicator lights up
continuously for 30 seconds and is then switched o.
If the LED indicator flashes blue when you put it on, the bat-
tery is outside the temperature limits specified for charging.
Make sure that the temperature of the battery is in the range
of 0° to 45°C.
First read the information on the charging unit
before using it.
6.6 Charging level indicator
LED display

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6.7 Additional functions
Brightness of the LED display (ePower300/500)
If you want, you can adjust the brightness of the LED display
as required. This functions when the bicycle is not in motion
or when the battery is not connected:
Please do not try to adjust the brightness while riding your
bicycle. Doing so is a safety hazard. Set the support mode
to Eco. Push the ON/OFF button down for 4 seconds, aer
which the LED display begins to show brightness levels in 5
steps. This continues as long as you keep the button pushed.
Release the button when the brightness level you want is
shown, and this value is saved. This brightness level is re-
tained until you make a new setting in the same way.
The adjustment will be done aer 30 seconds,
even if you bush the button longer.
Flashlight mode
You can also use the battery as a light source. This functions
while charging or when the battery is not connected.
Turn the support setting to Sport.
Push the ON/OFF button down for 4 seconds, aer which
the LED display shows a white light. To switch the flashlight
mode OFF either turn the setting again or give the ON/OFF
button a short push.
For technical reasons, make sure that the mode
on the charging unit is terminated just before
conclusion of the charging process and is no
longer available. Separate the battery from the
charging unit to put it into operation again.
Note: according to duration of use, the rotating
switch in the flashlight mode can be very warm.
Resetting the battery
Should it happen that the battery no longer functions, you
have the possibility of resetting it. For this, push the ON/OFF
button, no matter in what support setting, for 40 seconds.
Aer this, the LED display goes o and the battery has been
reset.
Safety U-bolt as bicycle lock
In its lower section, the Pendix battery has been fitted with a
withdrawable safety lock.
Whenever you do not wish to take the battery with you, just
leave it in connected position, pull out the U-bolt and pass a
suitable bicycle lock through it. This will secure the battery
firmly onto your bicycle.
7. Useful notes on
distances
USB-C connection
The ePower oers an USB-C interface which is suitable to
load typical devices like mobile phones and GPS devices as
well as for lamp systems.
The USB-C interface is activated if the battery is attached to
the bicycle and turned on. The USB-C output can be acti-
vated or deactivated by pressing shortly the on-o switch
button in case the battery is neither attached to the bicycle
nor to the charging unit. The LED ring dims and shows the
current state of charge in the appropriate colour when the
USB is activated.
Output voltage: 5 V | Max. output current: 1.5 A
Activate Bluetooth
To connect to the Pendix Smartphone App, the Bluetooth
The information on distances is based on optimum
conditions.
These are influenced by the following factors:
• The higher the support setting (mode) used, the greater
the amount of electric energy used: this means the dis-
tance that can be covered is reduced.
• Riding style: You can save energy with the optimum ef-
fective use of your gear change system. In the lower gears
you exert less energy, the support level is not so high and
the motor of your Pedelec consumes less energy.
• Outside temperature: When temperatures are low, bat-
teries discharge more rapidly and the maximum distance
covered is less.
• Weather and weight: In addition to the outside temper-
ature, prevailing winds also influence performance and
range. You need more power the stronger the wind is
against you. And if you are carrying an extra load, you also
need more energy to carry the additional weight.
• Technical condition of your Pedelec: If the pressure in
your tires is too low, this increases the resistance due
to friction, especially when the wheels are rolling over a
interface must be activated on the ePower. This functions
when the bicycle is not in motion or when the battery is not
connected: Please do not try to activate Bluetooth during
the ride. Doing so is a safety hazard.
Switch the battery on with the on/o button. Set the assis-
tance to smart (preset for the ePower150). Push the on/o
button for 4 seconds, aerwards the LED display starts to
blink red which signals that the battery is ready for connec-
tion. If the connection was successful, the LED display blinks
blue two times. For more information on how to connect to
the Pendix.bike PRO app, please refer to the app instruc-
tions. again by pressing and holding the on/o button again
for 4 seconds during an active Bluetooth connection.
For better orientation, which distances you can achieve, we
have created the following overview for you.

12
smooth surface such as asphalt (paving, concrete). The
distance your Pedelec can cover is also reduced by a
dragging brake and/or a badly mounted chain.
• Charging level: The charging level shows the amount of
electricity stored in the battery at the moment in time.
More energy means a greater distance.
• Battery capacity: The battery capacity function shows
the ability of a fully charged battery to supply a specific
amount of electricity. As the capacity of a battery de-
creases with age, the amount of storable energy in a fully
charged battery is also reduced.
• Pedaling frequency: The motor produces its optimum
level of eect at pedaling rates (frequencies) between 60
and 70 per minute. In this range, less energy is used than
at other frequencies, which allows for a longer distance.
ePower300
ePower500
The actual distance depends on many factors,
some of which can be actively influenced, but
some of which also result from conditions that
cannot be influenced, which should always
be taken into account when planning a route.
These dierent influences can be:
Can not be influenced:
Environmental influences such as wind,
temperature
Route influences such as underground, topogra-
phy, frequency of starts
Bicycle influences such as tire width, tire profile,
weight, battery aging
Can be influenced:
Driving influences such as cadence, personal
eort, driving dynamics (braking / acceleration
behavior), seating position, average speed
Bicycle influences such as air pres-
sure, smooth running of the compo-
nents, level of motor support
"hindered" conditions: Both influenceable and
non-influencable factors are taken into account.
The displayed range data refers to the riding profile "performance" which is preset from the factory. You however are
able to choose the riding profile "eicieny" in the Pendix.bike PRO App in order
to generate a even higher range. Further informations can be found at app.pendix.com.
"favorable" conditions: Factors that cannot
be influenced are taken into account.
"perfect" conditions: All factors are perfect.

DE
13
8. In case of an error
Should your Pendix eDrive not function any more, this can
have dierent reasons. The following signals have been
installed to indicate the system in which the defect has
occurred:
• A blue light blinking at intervals of 0.5 seconds → there is
a defect in the battery or in the connection to the motor.
• A blue light blinking at intervals of 2 seconds → motor de-
fect (battery must be connected with motor)
• The LED display will indicate a defect as long as it is pres-
ent in the system. In such cases, you can switch the LED
display o by pushing the ON/OFF button down for 40
seconds
Repairs on the motor may only be carried out by
a bicycle specialist/technician or a person with
similiar knowledge and technical background
and with original replacement (spare) parts
being used. Caution: improperly carried out re-
pairs can cause accidents and severe damage.
System
part Measure taken
ePower Make sure that the contacts at the bottom of the battery are free from impurities/dirt etc.
Make sure that the contacts at the bottom of the battery do not touch metal parts of any kind.
When plugging the battery into the bicycle, make sure that the LED display indicates successful contact with the motor: it should light up in the color of the charging status
selected.
Check to see how hot the battery unit is. If necessary, allow it to cool down before checking again whether functioning is in order.
Can the defect be corrected by charging the battery? Check accordingly.
Check to see whether the defect can be corrected by pushing the ON/OFF button down for 40 seconds. In this way, the battery soware is restarted.
Charging
unit
Make sure that the charging unit is plugged into the wall socket.
Make sure that the battery is properly connected to the charging unit. You can see this when the LED display lights up in the color of the charging status selected (connection is
then OK).
Make sure that you are using the proper charging unit only.
eMachine Make sure that the spoke-mounted magnet for the wheel speed sensor is correctly mounted and pointing towards the sensor surface opposite.
Make sure that the wheel speed sensor is tightly attached to the chain bar.
Make sure that the plugs on the rear of the motor are tightly in place.
Make sure that the contacts of the plug on the battery holder are free of impurities or obstructions.
Make sure that the contacts of the plug on the battery holder do not touch any other metal parts or surfaces.
Make sure that there are no visible signs of damage along the cable connection between the motor and the battery, and that all wires are properly laid out and accessible.
Check to see if the motor is warm. If necessary, allow it to cool down before checking again whether functioning is in order.
You can use the Pendix.bike PRO App to read out the existing
error. In order to do so, please use a bluetooth connection
to connect the Pendix eDrive with the app as it is described
in the App manual. You can download the app manual from
our website at app.pendix.com. Use the diagnose function
of the app in the "bike" menu to read the error memory.
In case you do not use the Pendix.bike PRO App, you can
use the following table to check for an error yourself or have
them checked by a dealer.
If you cannot rectify an error that occurs yourself, please
contact your dealer with both drive and battery errors. The
dealer can undertake further error diagnoses on site. If an
exchange of parts is necessary, the handling will always take
place between the dealer and Pendix.

14
Using a suitable attachment to your car (bike rack), you can
always transport your Pedelec in the same way as a bicycle.
• Note: as the Pedelec weighs more than a normal bicycle,
your bike rack must meet the proper requirements.
9. Transporting your
Pedelec
9.1 By car
9.2 Using public transport
Take the battery o prior to transport, and always
store it seperately during transport.
Here, the same rules apply as when transporting a bicycle.
For safety reasons, remove the battery from your Pedelec
when boarding a bus or train, and replace it when the jour-
ney is over.
9.3 By airplane
In this case, the battery must be declared for transport as
dangerous freight. The battery must be labeled as such. Ask
your air transport company for advice.
10. Disposal
EMachine, battery, electronic bottom bracket, wheel speed
sensor, component parts and packaging should always
be recycled or disposed in a way compatible with the
environment.
Do not dispose of the drive components in do-
mestic waste containers!
According to the European Directive 2002/96/EC,
electrical equipment that is no longer usable and
according to the European Directive 2006/66/EC,
defective or used rechargeable batteries must be
collected separately and recycled in an environ-
mentally friendly manner. Always return batteries
that are no longer usable to your authorized bicy-
cle salesman/ technician.
11. Technical data/
Maintenance
eMachine
Motor gearless mid-mounted
motor
Performance 250 W nominal
Speed (max) 25 km/h
Assistance levels 3
Torque (max) 65 Nm
sound pressure level Lpmax in dB(A)
passing through with
motor 45.1
Starting with motor 49.0
ePower500 (battery)
Type Lithium-Ionen 13S3P
Capacity 497 Wh nominal
Voltage (norm) 48 V
Distance* 62 - 120 km
Overall system
System weight 6.9 kg (eDrive300)
7.3 kg (eDrive500)
Operating temperature -10° C to +50° C
Storage temperature -20° C to +60° C
Tightening torque values for screw connections
Battery holder on the
frame (with safety screws)
4.5 Nm ± 0.5 Nm
Right-hand assembly side
(greased)
15 Nm ± 2 Nm
Bottom bracket mounting
(greased)
65 Nm ± 3 Nm
Crank screw le/right (with
safety screws and grease
on square sha)
32 Nm ± 2 Nm
Pedal le/right 35 Nm ± 2 Nm
Connector cover to battery
holder
2.4 Nm ± 0.2 Nm
Chain wheel screws, steel 9 Nm ± 2 Nm
ePower300 (battery)
Type Lithium-Ionen 13S2P
Capacity 300 Wh nominal
Voltage (norm) 48 V
Distance* 37 - 72 km
Dimensions (width x height x depth)
ePower300 (battery) 80 x 276 mm
ePower500 (battery) 80 x 342 mm
eMachine 292 x 206 x 50 mm
*the generated riding profile "performance" (factory set-
tings) data is depending on parameters as total weight, driv-
ing behavior, topography, pedaling cadence and bike type
The built-in electronic bottom bracket is a me-
chanical wearing part. The durability is specified
with 20,000km, aer which the bottom bracket
should be replaced.

DE
15
Own notes12. Guarantee conditions
Warranty regulations can be found at:
tac.pendix.com
The guarantee regulation can be found at:
• Austria: https://pendix.at/garantie
• Switzerland: https://pendix.ch/garantie
• Belgium: https://pendix.be/garantie or https://pendix.be/en/warranty
• Netherlands: https://pendix.nl/garantie or https://pendix.nl/en/warranty
• all other countries: https://pendix.com/warranty
Responsible for content and illustrations
Pendix GmbH
Innere Schneeberger Straße 20
08056 Zwickau
Germany
email: [email protected]om
www.pendix.com
These operating instructions are covered by requirements
and scope of EN ISO (European Norm, International
Standards Organization) 4210:2014 and 15194:2017.
When supply and eective use are outside the range of
these instructions, the relevant instructions by the manu-
facturer of the bicycle used must be included.
© reproduction, copying and translation
including any other active commercial use (also in the
form of excepts and/or in printed or electronic Form) are
only permissible aer previous agreement to same in
written form.
Pendix EN, 11.2021 Rev.02. A3D.705.002
In service cases please contact your contracting partner.
13. Imprint

This Pendix eDrive was assembled by:
Pendix GmbH
Innere Schneeberger Straße 20
08056 Zwickau
Germany
www.pendix.com
Rev.02_11_2021
System instruction EN
A3D.705.002-R02-CN21.322.001
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