Phenom ProX Generation 5 User manual

User Manual | Phenom ProX/Pro/Pure Generation 5
Phenom ProX/Pro/Pure
Generation 5

User Manual | Phenom ProX/Pro/Pure Generation 5 03
6
8
8
9
10
12
13
18
18
18
18
19
19
21
21
21
22
22
22
22
23
23
24
24
24
25
25
26
27
27
27
27
28
28
28
28
30
30
31
31
31
32
32
33
34
34
35
35
35
35
Things you must know
1. Introduction
2. System overview
3. Installing the Phenom
4. Using the Phenom
CONTENTS
Things you must know
Introduction
1.1 Unpacking the Phenom components
1.2 Packaging contents
System overview
Connections
Screens
Installing the Phenom
Preparation
3.1 Requirements for positioning the Phenom components
3.2 Assembling the flat panel monitor
Connections
3.3 Connecting the Phenom
3.4 Activating the system
3.4.1 Switching ‘on’ the Phenom
3.4.2 Switching ‘on’ the monitor
Using the Phenom
Preparation
4.1 Waking up the Phenom
4.2 Preparing samples
4.2.1 Samples that cannot be prepared in colloidal graphite or silver paint
4.2.2 Particle samples
4.2.3 Polymers
4.2.4 Metals
4.2.5 Biological samples
4.2.6 Heavy metal coating
4.3 Loading samples
4.3.1 Activating the sample holder
4.4 Operating
4.5 Optical imaging
4.5.1 Adjusting focus
4.5.2 Adjusting brightness and contrast
4.5.3 Adjusting magnification (ProX / Pro)
4.5.4 Moving the sample
4.5.5 Sample overview
4.5.6 Storing images
4.6 Electron imaging
4.6.1 Adjusting focus
4.6.2 Adjusting brightness and contrast
4.6.3 Magnifying the image
4.6.4 Rotating the image
4.6.5 Moving the sample
4.6.6 Storing images
4.7 Viewing stored images
4.7.1 Comparing images (ProX / Pro)
4.7.2 Deleting stored images
4.8 Measuring on stored images (ProX / Pro)
4.9 Measuring in live images
4.10 Revisit a stored location
4.11 Unloading the sample

User Manual | Phenom ProX/Pro/Pure Generation 5
04
36
36
37
37
37
37
37
37
38
38
38
38
38
39
39
39
39
39
39
40
40
40
40
40
41
41
41
41
41
41
42
42
42
42
43
43
45
46
46
46
47
47
47
47
48
49
53
53
53
55
55
56
56
56
57
58
5. Phenom Settings
6. Maintenance
7. Troubleshooting
8. Preparing the Phenom for
transport
9. Technical specifications
4.12 Switching off the Phenom electron source
4.12.1 Switching off the Phenom
4.12.2 Switching off the flat panel monitor
4.12.3 Switching off the system completely
Phenom settings
5.1 System settings
5.1.1 Mode
5.1.2 Intensity
5.1.3 Backscattered electron detector mode
5.1.4 SED detector mode
5.2 Acquired image settings
5.2.1 Quality
5.2.2 Resolution
5.3 Live viewing settings
5.3.1 Resolution
5.3.2 Quality
5.4 Date and time
5.4.1 Adjusting the date
5.4.2 Adjusting the time
5.5 Databar / image type / UI mode
5.5.1 Databar
5.5.2 Image type
5.5.3 UI mode
5.6 Label
5.7 System
5.7.1 Standby
5.7.2 Hibernate
5.7.3 Mobile mode (optional available)
5.8 Advanced settings
5.8.1 SW (software) version
5.8.2 Shutdown
5.8.3 StoreSys(tem)Info
5.8.4 Routine pages
5.8.4.1 Source Tilt
5.8.4.2 Stigmate
5.8.4.3 Network
5.8.4.4 Service
5.9 Mobile mode (optional available)
5.9.1 Standard system configuration
5.9.2 Transport Mode
5.9.3 Additional options during the Transport Mode and
Transport Mode transition
5.9.4 Loading of the system on a vehicle
5.9.5 Unloading the system
5.9.6 Operative Mode
Maintenance
Troubleshooting
7.1 Error recovery and reporting
7.1.1 Rotary knob state indicator
7.1.2 Error messages and warnings
7.2 Power down
7.3 Rebooting the Phenom software
Preparing the Phenom for transport
8.1 Return procedure
8.2 Prepare for packing
8.3 Disconnecting and packing
Technical specifications

User Manual | Phenom ProX/Pro/Pure Generation 5 05
Phenom-World and the Phenom-World logo are registered trademarks of
Phenom-World B.V. PhenomTM is a trademark of Phenom-World B.V.
Other product and company names mentioned herein may be the trademarks of their
respective owners.
VisionEars B.V.
Copyright© 2017 by Phenom-World B.V.
The information and materials contained herein are confidential and proprietary to
Phenom-World B.V. They are provided for your organization’s internal use on a need to
know basis. They cannot be duplicated or disseminated for any third party without the
express consent of Phenom-World B.V.
The information contained in this document has been composed with great care for
quality, reliabilty and accuracy and may be changed without notice.
Phenom-World B.V. will not accept liability for any consequence of use of this document.
Trademark acknowledgments
Technical publication
Disclaimer

User Manual | Phenom ProX/Pro/Pure Generation 5
06
CAUTION!
General safety
Important information
To avoid avoid fire or personal
injury
THINGS YOU MUST KNOW
Please read all of these instructions before you operate the Phenom.
Save these instructions for future reference.
• Review the following safety precautions to avoid injury and prevent damage to the
Phenom microscope.
• All safety and operating instructions must be read before the microscope is operated,
this is to avoid personal injury and prevent damage to the Phenom.
• To avoid potential hazards, use this product only as specified.
• The user must not attempt to service the appliance beyond those means described
in the user’s operating instructions.
• All other servicing is to be performed by qualified service personnel.
• Replace fuse with identical type.
If a fuse is replaced, use the type as mentioned on the type plate.
• Ground the microscope.
The microscope is grounded through the grounding conductor of the power cord.
To avoid electrical shock the grounding conductor must be connected to earth ground.
Before using the microscope verify that the microscope is properly grounded.
• Use correct power cord.
Only use the power cord specified for this product and approved for the country of use.
• Power disconnect.
The power switch on the mains supply disconnects the microscope from the mains.
Do not block the power switch; it must be accessible to the user at all times.
• Do not operate without covers.
The microscope must never be operated with the cover removed.
• Do not operate the microscope with suspected failures or damaged covers.
If you suspect damage or failure of the product, do not disassemble this product.
Have it serviced by qualified and authorized service personnel. Servicing is required
when the microscope is damaged in any way, such as when the power supply cord
or the plug is damaged, liquid has been spilled in the microscope, it does not operate
normally or has been dropped.
• Provide proper ventilation.
Adequate airflow must be allowed around the power supply and Phenom
microscope. Do not block the ventilation openings. Respect at least 20 cm of free
space to the sides, the front, the back and the top of the Phenom microscope. Do
not put materials in the air gap between the Phenom microscope and the table.
• Do not operate in wet and damp conditions.
The required room temperature and maximum humidity as specified in the system’s
technical specifications (see chapter 9, ‘Technical specifications’) must be respected
at all times.
• Do not operate in an explosive atmosphere.
Make sure that there is proper room ventilation such that the environmental air
cannot contain combustible gasses.
• Do not put anything under the microscope door when the door is closing.
Make sure that the door is not obstructed with body parts or any materials.
• Do not use compressed-gas canisters in the vicinity of the system.
Propellants of canisters are very often combustible.
• Do not disconnect the pre-vacuum pump hose or pre-vacuum pump while the
system is powered.
The Shutdown procedure has to be followed before disconnecting any pre-vacuum
hoses or power cables.

User Manual | Phenom ProX/Pro/Pure Generation 5 07
Equipment recycling
• To reduce the use of natural resources and to avoid the release of substances that could
be harmful to the environment or human health we advise you to recycle this product.
• For information about recycling options please contact Phenom-World’s Service Support.
Disposal of your old product
• Your product is designed and manufactured with high quality materials and
components, which can be recycled and reused.
• When this crossed-out wheeled bin symbol is attached to a product it means the
product is covered by the European Directive 2002/96/EC.
• Please act according to your local rules and do not dispose of your old products
with your normal household waste. The correct disposal of your old product will help
prevent potential negative consequences for the environment and human health.
Equipment classification
The Phenom should be used indoor in a controlled electromagnetic environment.
The Phenom electron microscope is CE compliant with the following directives:
• 73/023/EEC Low Voltage Directive
• 89/336/EEC Electromagnetic Compatibility Directive
• 96/29/EURATOM Ionizing Radiation Directive following article 3.2 e.
Using the following standards:
EN61010-1 Safety measurements for electrical equipment for measurement, control
and laboratory use.
EN61326-1 Electrical equipment for measurement, control and laboratory use – EMC
requirements (industrial level) and that the X-ray emission is below 1 μSv/h at 10 cm
distance from the surface.
Phenom microscopes are classified as:
• Safety class 1 (EN 61010-1)
• Pollution class 2 (EN 61010-1)
• Installation (Overvoltage) category 2 (EN 61010-1)
• Plug connected
• EMC ElectroMagnetic Compatibility
• Licensing or registration for X-ray might be required according to local regulations.
For most of Europe no licensing or registration is necessary (see 96/29/Euratom
directive, para. 3.2.3).
Environmental aspects
Notes!

User Manual | Phenom ProX/Pro/Pure Generation 5
08
1. INTRODUCTION
Congratulations on your purchase of the Phenom microscope. The Phenom is a high
resolution desktop imaging tool that combines an optical camera for never lost navigation
and a high quality scanning electron microscope (SEM) for detailed imaging to bring a
completely new approach to microscopy.
The Phenom’s innovative user interface can be controlled by mouse or by optional touch
screen which allows users to observe superb quality images with minimal operation
training.
The Phenom can handle a wide range of samples with minimal preparation.
We are sure that if used properly, the Phenom will bring you years of enjoyment.
You will want to keep this user manual handy, as it is a convenient source of information
about the Phenom.
1.1 Unpacking the Phenom components
• Make sure the room where the Phenom components are to be placed is clean and
dry and that room temperature is between 15°C and 30°C (59°F and 86°F). Room
humidity should not exceed 80% RH.
• Avoid direct sunlight, vibrations and strong magnetic fields.
• Also refer to chapter 3.1 ‘Requirements for positioning the Phenom components’.
1First inspect the packaging before opening it. If the packaging is damaged or if the
locks are open, we recommend that you report this to Phenom-World’s Service
Support:
•address: Dillenburgstraat 9T
5652 AM Eindhoven
The Netherlands
•e-mail: [email protected]
•phone: [phone]
•fax: [phone]
•opening hours: Monday - Friday, 09:00 - 17:00 (CET, GMT +1).
It is however very likely that, despite slight damage to the packaging, the Phenom
components are still in good condition.
2Remove the metal straps.
3Lift the complete cover upwards from the pallet.
> The wooden box contains the Phenom system.
4Use a number 5 Allen key to remove the six bolts from both sides of the wooden
box.
> The space underneath the wooden box contains the Phenom unpacking
instructions. Please verify these instructions first.
Preparation
Unpacking

User Manual | Phenom ProX/Pro/Pure Generation 5 09
1.2 Packaging contents
All Phenom items are packed in several boxes. Please unpack as mentioned in the
unpacking instructions and verify if all items are present. If any of these items is missing
or damaged, contact your dealer immediately.
Save the packaging materials in case you need to transport the Phenom.
VGA cable for flat Pre-vacuum pump Pre-vacuum pump hose
panel monitor
Rotary knob Rotary knob extension cable Sample holder
USB Flash drive Power supply
Mouse Phenom Starter Kit User manual
• Power cable Europe 2 x
• Power cable US 2 x
Phenom microscope ProX/Pro 19” flat panel monitor
@@ @

User Manual | Phenom ProX/Pro/Pure Generation 5
10
Fig. 1
Phenom microscope
Mouse
Rotary knob
USB Flash drive
2. System overview
1System control button
•Switches the Phenom from standby or hibernate mode to operation mode.
•Switches the Phenom from operation mode to standby.
•Blinks green when the Phenom power supply is switched on and the Phenom goes
to operation mode.
STANDBY
•Blinks green when the Phenom switches from standby or hibernate mode to
operation mode.
•Lights up orange in standby mode.
•Blinks orange (1 second on, 3 seconds off) in hibernate mode.
•Lights up green in operational mode.
2SAMPLE (sample indicator)
Lights up green when a sample is loaded.
3
- Lights up orange when the door is locked.
- Lights up green when the door is unlocked.
4Door
5Sample loading bay
To insert the sample holder into the Phenom.
6Sample holder
7USB ports
•To insert the supplied USB Flash drive.
•To insert the mouse USB connector or the rotary knob USB connector.
8 Operates the Phenom together with the mouse and the rotary knob.
9Operates the Phenom together with the mouse.
10 To store images on.

User Manual | Phenom ProX/Pro/Pure Generation 5 11
Flat panel monitor
Power supply
Pre-vacuum pump
11 USB cable
Connects the monitor to the Phenom (rear) USB port (only for optional touch screen
monitor).
12 Monitor controls
y - switches the monitor on and off.
LED - lights up green when the monitor is switched on.
Displays monitor menu and selects menu items.
– and +
Navigate through and adjust monitor settings.
13 Monitor
14 0 / I switch
15 Connection for power cable
16 Fuse holder
Contains the fuses.
17 Connection for pre-vacuum pump hose.

User Manual | Phenom ProX/Pro/Pure Generation 5
12
Connections
Phenom microscope
Flat panel monitor
Fig. 2 Rear view: microscope (left) and monitor (right)
1 EDX / USB port
Connects the Phenom EDS (Energy Dispersive Spectroscopy) detector to the
ProSuite EeeBox PC (ProX).
2 Reset button
Reboots the Phenom software.
3 Connection for pre-vacuum pump hose
Connects the Phenom to the pre-vacuum pump.
4 Ethernet connector
Connects the Phenom to the Local Area Network.
PUSH button
Opens the ethernet connector.
5 USB port
Connects the Phenom to the monitor USB port (optional).
6 VGA connector
Connects the Phenom to the monitor.
7 USB ports
Connect the Phenom to the rotary knob and the mouse (ProX / Pro) and the
ProSuite (included in ProX, optional for Pro).
8 Power connector (out)
Connects the Phenom to the pre-vacuum pump (the Phenom supplies power to
the pre-vacuum pump).
PUSH button
Opens the power connector.
9 Power connector (in)
Connects the Phenom to the power supply.
10 Power connector (in)
Connects the monitor to the mains outlet.
11 VGA connector
Connects the monitor to the Phenom.

User Manual | Phenom ProX/Pro/Pure Generation 5 13
Screens
Screens selection bar
Image screen
IMAGE – selects Image screen.
ARCHIVE – selects Archive screen.
SETTINGS – selects Settings screen.
ADVANCED – selects Advanced settings screen. Refer to 5. ‘Phenom settings’.
The Image screen is used to view samples, take pictures, and operate the Phenom.
Fig. 3
1 Main viewing window
Displays magnified part of the sample.
2 Data bar
10 µm – Current ruler size.
– Dynamic representation of ruler size
(depending on magnification factor)
. . . . x – Magnification factor.
. . . . µm – Field of view (total picture size).
FEB 092017 12 : 15 PM – Date and time.
IMG S121216_0012 – Sample / file name.
Items to be shown can be selected on the Settings screen.
3 Electron overview window
Displays the part of the sample that is magnified in the main viewing window, with
the largest field of view (lowest magnification factor).

User Manual | Phenom ProX/Pro/Pure Generation 5
14
4 Button bar
The buttons define the functionality of the rotary knob:
- Magnifies part of the image.
- Adjusts overall contrast of the image.
- Adjusts brightness of the image.
- Adjusts focus of the image.
- Rotates the image (electron imaging mode only).
5- Takes a picture of the image in the electron overview window.
6- Refreshes the electron overview window.
7Status window
•Gives information on the current status of the Phenom.
•Displays messages during operation, when problems occur or when action by
the user is required.
Progress bar
•Indicates the remaining time when the Phenom is performing durative actions.
•Indicates the remaining wake-up time when the Phenom is waking up from
standby and hibernate mode.
8- Takes a picture of the image in the optical overview window. Refer to ‘11.
Optical overview window’.
9- Makes a composite image overview of the entire sample area.
10 Button bar
- Transfers sample from loading position to optical imaging position and vice-
versa.
- Selects electron imaging or optical imaging .
The appropriate circle lights up green to indicate the active mode.
- Replaces when the Phenom is waking up from standby or hibernate
mode and indicates the progress of the wake-up process.
- Takes a digital picture of the image in the main viewing window.
11 Optical overview window
•Displays the part of the sample that is magnified in the main viewing window.
•Displays composite image overview of the entire sample area.
12
Move the sample in up, down, left and right direction.

User Manual | Phenom ProX/Pro/Pure Generation 5 15
Archive screenThe Archive screen is used to view, compare and delete sample images stored on the
USB Flash drive or on a Windows network share.
Fig. 4
1 Main viewing window
Displays currently selected image
2 Data bar
3 Thumbnail gallery
Shows your pictures in thumbnail format.
4 Scroll bar
Move the slider to scroll through your images.
5 Button bar
- Ejects sample and allows door to be opened.
- Deletes selected image.
- Holds the selected image so it can be compared with other images.
- Activates the measuring function.
- Drives the stage to the position at which the image was taken and try to
restore the circumstances under which the image was taken.
- Stores a copy of a measured image on USB Flash drive or network share,
including measurement data.
- Shows archive images stored on the USB Flash drive ( ) or network share
(). This button is only operational when both storage locations are available
and valid network settings have been set in the Settings screen. For this refer to
4.5.5 ‘Sample overview’ and 4.6.6. ‘Storing images’.
- Digital zoom: digitally magnifies the stored image.
- Scrolls through your stored images.

User Manual | Phenom ProX/Pro/Pure Generation 5
16
Settings screen
Notes!
The Settings screen allows you to adjust the various Phenom settings to suit your own
personal preferences. For this refer to 5. ‘Phenom settings’.
Fig. 5
1 System settings
•Sets the acceleration voltage
•Sets the beam current
•Sets the detector mode
2 Live viewing
Adjusts and stores viewing conditions such as imaging mode, pixel resolution and
averaging speed.
3 Date and time adjustment
Adjusts date and time.
4 USB / network
Selects USB Flash drive (USB) or network share (network) to store images.
5 System
•Switches the Phenom to standby or hibernate (power saving) mode.
•Prepares the Phenom for complete switch-off.
U(ser) I(nterface) mode
Selects the desired User Interface mode. Select whether the button bar on the
Image screen will be placed on the left or on the right side of the screen.
6 Source
Displays the total time the Phenom electron source has been operational.
Only visible when Advanced is activated. Refer to 10 ‘Advanced’.
–When the Phenom electron source is replaced, the timer will start counting again
from zero. Operating hours of the previous source will not be taken into account.
–When new software is installed on the Phenom, the timer will copy the operating
hours from the previous software versions.
7 Label
Enter image / file name. Refer to 5.6 ‘Label’.

User Manual | Phenom ProX/Pro/Pure Generation 5 17
8 Sample holder
Displays the sample holder name when an activated sample holder is inserted.
No sample holder inserted lights up when:
•you start imaging without a sample holder inserted.
•the inserted sample holder needs to be activated. Refer to 4.3.1 ‘Activating the
sample holder’.
9 SW version
Shows current Phenom software version.
Rollback
Returns to previous software version.
StoreSysInfo
Stores a file with the current system information on the USB Flash drive (Fig. 1,10).
SW version, Previous, Rollback and StoreSysInfo are advanced settings that can be
accessed by selecting the Advanced button (10) and entering the log-in password.
Only visible when Advanced is activated. Refer to 10 ‘Advanced’.
10 Advanced
Protected login mode for experienced users.
11 Acquired image
Adjusts and stores settings such as pixel resolution, picture quality and detector mode
for images to be saved.
12 Data bar
Selects the items to be displayed in the data bar in the main viewing window and /
or on the saved images.
Image type
Selects file format for stored image.

User Manual | Phenom ProX/Pro/Pure Generation 5
18
Preparation
Note!
CAUTION!
3. INSTALLING THE PHENOM
The indications between brackets behind button and connector names refer to the items
in the overview illustrations on pages 10 - 17. E.g. (Fig. 2,3) refers to item 3 in Figure 2.
3.1 Requirements for positioning the Phenom components
•Place the Phenom, monitor, pre-vacuum pump and power supply on a flat, steady
surface, out of direct sunlight and away from sources of excessive dust, dirt, heat,
water, moisture, vibration, and strong magnetic fields.
•Place both the power supply and pre vacuum pump either on the floor or on the
table near to where the Phenom microscope is placed.
Make sure that the adapter 0 / I switch (Fig. 1,14) switch is accessible at all
times.
•Make sure the Phenom power supply is switched off before making any
connections.
•Recommended table size is 150 x 75 cm (59” x 29.5”) with a load rating of 100
kg (147 lbs).
•Allow sufficient cooling of the Phenom, power supply and pre-vacuum pump by
keeping all cooling vents clear of obstructions.
•Make sure room temperature is between 15°C and 30°C
(59°F and 86°F) and that room humidity does not exceed 80% RH.
•Position the monitor in such a way to avoid glare or reflections from overhead
lighting or outside sources of light.
•Keep the screen clean and set brightness and contrast to a level that enables you
to see the screen clearly. For cleaning the screen, refer to 6. ‘Maintenance’ and for
setting brightness and contrast, use the and – / + buttons (Fig. 1, 12) on the
monitor.
•When positioning the Phenom always work with two persons, one at each end.
3.2 Assembling the flat panel monitor
•Install the monitor foot on the monitor and tighten the plastic screw.

User Manual | Phenom ProX/Pro/Pure Generation 5 19
Connections
Note!
15
14
14
3.3 Connecting the Phenom
15
14
The figures between parentheses refer to the corresponding figures in the illustration.
1 Connect the pre-vacuum pump hose (1) between the pump inlet and the
Phenom
pre-vacuum pump connector.
•Place the nut at one end of the hose onto the pump inlet screw thread and
the nut at the other end of the hose onto the pump connector screw thread.
•Turn both nuts clockwise until they are finger tight.
•Use a 13 mm (0.51”) spanner (wrench) to tighten the nut at the pump side.
It takes 1 to 1.5 full turn to properly tighten the nut.
•Tighten the nut at the other end of the hose, using a 14 mm (0.55”) spanner
(wrench).
2 Connect the pump power cable (2) to the Phenom pump output connector.
> The Phenom will now provide power to the pre-vacuum pump.
•To remove the pump power cable, first press the PUSH button to open the
power connector.
3 Connect the monitor VGA cable (3) between the monitor
VGA connector and the Phenom VGA connector.

User Manual | Phenom ProX/Pro/Pure Generation 5
20
Note!
4 Connect the monitor USB cable (4) to one of the USB port at the rear of the
Phenom (optional).
5Connect the power cable (5) of the power supply to the Phenom power
connector.
6Connect the power cable (6) of the power supply to a wall outlet.
7Connect the monitor power cable (7) to a wall outlet.
8Connect the USB connector of the rotary knob (8) to one of the twin USB ports
at the rear of the Phenom. If necessary, use the rotary knob extension cable.
9Connect the USB connector of the mouse (9) to the other twin USB port.
10 Connect the USB Flash drive (10) to one of the USB ports at the Phenom front.
11 Optionally you can connect an ethernet cable (not supplied) between the
Phenom Ethernet connector and your router / gateway or cable modem.
•Connect an ethernet cable (11) between the Phenom Ethernet connector and
your router / gateway or cable modem.
> The Phenom will now try to acquire an IP (Internet Protocol) address via
DHCP (Dynamic Host Configuration Protocol).
Sometimes assignment of IP addresses is MAC address based. A Media Access Control
(MAC) address is a unique identifier, attached to most network adapters. It is a number
that acts like a name for a particular network adapter.
Some companies assign IP addresses to known MAC addresses only, in order to avoid any
non-company computer accessing the network or infecting the network with viruses.
When a MAC address is required, please contact Phenom-World’s Service Support:
•address: Dillenburgstraat 9T
5652 AM Eindhoven
The Netherlands
•e-mail: [email protected]
•phone: [phone]
•fax: [phone]
•opening hours: Monday - Friday, 09:00 - 17:00 (CET, GMT +1).