Philips VOIP1211S/01 User manual

User manual
ESNO

EN
3
3Contents
4 Important information
6 What’s in the box
7 Your telephone adapter
8 Install
10 Connect
13 Call
15 Troubleshooting
17 Information
Contents

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For your safety
Before installing your USB adapter and software, carefully
read the following information:
Installation information
>In the Windows 2000 and Windows XP operating systems, you
must be logged in as a user with administration rights.
>Desactivate firewall (software / hardware) before installation.
Do not forget to reactivate it after the installation.
>If you have installed an old version IP Phone Center, we suggest
that you uninstall it before you install your USB adapter.
>During installation follow detailed descriptions on the screen.
>Voice quality may depend on the quality of your Internet
connection dial up or broadband.
>Voice quality may vary over time.
>Internet connection behind firewalls may not be supported,
depending on the IP softphone capabilities.
>One softphone only must be active at a given time. To avoid
any conflicts in the use of the adapter, disable the other
softphones than the one in use.
>Use of other softphone than Skype will impact installation &
use of this product.
Safety precautions for the USB adapter
>Only use the USB extension cable supplied.
>Do not connect or disconnect the USB adapter during a storm.
This brings a risk of electric shock.
Important information

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Minimum PC requirements
Hardware
> I BM or 100% compatible PC , 400 MHz processor
>1 2 8 MB RAM main memory
>30 MB or more free hard disk memory
>1 free USB port (USB1 or USB2 compatible)
>1 CD-ROM drive or 1 DVD drive
Software
>Operating system : Windows 2000 and Windows XP
>33,6 kbps or faster connection to the Internet. Broadband
connection recommended (from 256 kbit/s downlink,
128 kbit/s uplink)
Trademarks
>Windows 2000 and Windows XP are registered trademarks of
the Microsoft Corporation.
>Skype is a registered trademark of Skype Technologies SA.
Need help ?
More troubleshooting and FAQ’s :
Online help: www.p4c.philips.com
Troubleshooting : page 15
Important information

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EN What’s in the box
USB adapter USB cable Line telephone cable
RJ11-RJ11
VOIP021
voice over IP telephone adapter
Installation CD
PHI
PC compatible
Version 1.00
Installation IP Phone Center
EN
DE
FR
SE
User manual
Bedienungsanleitung15
Moded’emploi
Bruksanvisning43
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29
User manual

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Your telephone adapter

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Installation of Skype software
Download Skype software
1Switch on your PC
2Launch internet connection
Go to www.skype.com to download latest version of Skype
software
Install Skype software
Follow instructions displayed on your screen
1Create your Skype account
2Complete your new user profile
>Skype will send a confirmation email to the mail address declared in
your profile.
WARNING Download time is linked to
your speed connection
Installation involves various steps in which
you can select a number of options. After
each step confirm your selection with
Continue/Next to continue with the
installation procedure. Use Back to return
to your previous selection
Install

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Create contacts in Skype
1Press + to add a contact
2Enter Skype name of your relation and follow instructions
3Go in tab Contacts, press mouse right key and select Assign
Speed-Dial
4Assign a number between 0 to 99 for this new contact to
directly call from your telephone
Repeat these 4 steps for each new contact.
This number will be the speed dial key of
your contact
Install

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Install the adapter
Load CD Rom
Close all the programs (except Internet navigator)
running on your PC
1Insert the installation CD in your PC’s CD-ROM drive.
>The setup Wizard software is started automatically
2Follow instructions displayed on your screen
3Reboot system once installation finished
4After PC reboot, select your Skype name from the choice list
WARNING Do not connect adapter
before CD-ROM installation is completed.
If the Setup Wizard software does not start
automatically :
>Open Windows Explorer
>Select the CD-ROM drive
>Double-click Autorun.exe
Installation involves various steps in which
you can select a number of options. After
each step confirm your selection with
Continue/Next to continue with the
installation procedure. Use Back to return
to your previous selection
Connect

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Connect USB device
1Connect the supplied USB cable on the back of the adapter and
on your PC USB port
2Follow the hardware recognition instructions
3Click on Finish
>Red icon in the status bar
Enter your serial number and your personal
information
1Double-click on the IP phone center icon on desktop
2Find serial number printed on CD Rom sleeve
3Enter your mandatory personal data : first name, last name,
email address, country.
When you connect the VOIP021 USB
adapter, hardware recognition is started
Confirm the preset options with < Back or
Next >
WARNING If dialog boxes appear
during installation informing you about a
missing Windows Logo test, click on
Continue Anyway to continue the
installation
These datas are written in the VOIP adapter.
In case of reinstallation, you must enter the
datas again.
Connect

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>You are invited to Restart the IP phone center
Finalize your connection
1Right click on the red phone icon in the status bar to close it
2Click on short cut of the desktop to start IP phone center
>The configuration is complete when the phone icon in the task bar
becomes yellow.
3Start Skype by clicking on short cut of the desktop
Connect telephone
1Connect the supplied RJ11-RJ11 telephone line cord on your
telephone and on the front of the adapter
WARNING Close any softphone
already running to complete the installation
If Skype is open, right click on the Skype icon
in the status bar and follow the instructions
to close it.
If the Skype (TM) window is displayed,
authorize this software to use Skype.
If your telephone line cord is attached to
your base station, we suggest you to change
your telephone
WARNING Be sure that your phone is
configured in Tone Dialing mode (see your
phone User manual)
Connect

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Call with Skype
It is easier to store the numbers in the phonebook of your
telephone. Refer to the phone instructions.
Call Skype users (free call)
1Pick up handset
2Dial pre-set speed dial number
3Double press #
Call ordinary phone with SkypeOut (paid
service)
1Pick up handset
2Take the line
3Press 00 (or *), then enter country code number followed by
phone number
4Double press #
Tip To call your contact, dial his phone
number as if you were abroad
Tip SkypeOut is a paid service you can
buy from www.skype.com
In case of dialing problem,
see www.p4c.philips.com
Call

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Answer a call
1Phone rings on incoming call
2Pick up the handset and talk
Hang up a call
Hang up the handset to end the call
Some telephone devices have a special key
to take the line
Some telephone devices have a special key
to hang up
Call

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Problem Tip
Is your PC on? • Switch on your PC
• Activate your Internet connection
Your telephone does
not work
• Another softphone is used. Disable the other softphones than
the one you want to use.
No dialing tone • Check your telephone dial mode is on Tone dialing and NOT
on Pulse dialing
No dialing tone / no
ringing
• Check your telephone is compatible with other than PSTN
line
• Check your Internet provider does not block the VoIP
protocol. Contact your provider.
Caller ID not
displayed
• Telephone with Caller ID PSTN is not compatible with VoIP
• The VoIP software does not send proper information to the
telephone
Answer machine does
not work
• Traditional answering machine may not be compatible with
VoIP
Operator services do
not work
• Operator services (Call waiting, call transfer...) are linked to
softphone features
• PSTN operator services may not be used
Troubleshooting

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Dialing tone error • Check you have dialed the correct number
• Memories of the phone must be programmed as described in
Call chapter
Bad voice quality • Voice quality may change from a call to another one. End call
and start a new call.
• Download and upload of files may reduce the flow for VoIP
traffic
Voice quality changes • Voice quality is linked to Quality of Service (QOS) of the
provider
No sound on PC
loudspeaker
• On your PC, open panel Control, then open Sound
parameters. In Audio tab, use default settings.
Problem Tip
Troubleshooting

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Health and safety
This equipment is not designed to make emergency calls. An alternative has to be made
available to allow emergency calls.
Do not allow the adapter to come into contact with liquid. Do not open it.
Conformity
The Declaration of conformity is available on www.p4c.philips.com.
Maintenance and service
On line help : www.p4c.philips.com
Recycling and disposal
Disposal instructions for old products.
The WEEE directive (Waste Electrical and Electronic Equipment; 2002/96/EC) has been
put in place to ensure that products are recycled using best available treatment, recovery
and recycling techniques to ensure human health and high environmental protection.
Your product is designed and manufactured with high quality materials and
components, which can be recycled and reused.
Do not dispose of your old product in your general household waste bin.
Inform yourself about the local separate collection system for electrical and
electronic products marked by this symbol :
Use one of the following disposal options :
1. Dispose of the complete product (including its cables, plugs and accessories) in the
designated WEEE collection facilities.
2. If you purchase a replacement product, hand your complete old product back to the
retailer. He should accept it as required by the WEEE directive.
Information

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Philips has marked the packaging with standard symbols designed to promote the
recycling and appropriate disposal of your eventual waste.
A financial contribution has been paid to the associated national recovery & recycling
system.
The labelled packaging material is recyclable.
Warranty
The warranty shall only apply to the VoIP adapter.
The warranty shall not apply to VoIP quality of service or voice quality.
Use of other software phones are not guaranted.
Information

Specifications are subject to change without notice.
Trademarks are the property of Koninklijke Philips Electronics N.V. or their respective owners.
2005 © Koninklijke Philips Electronics N.V. All rights reserved.
www.philips.com
3111 285 24512