Philips lifeline User manual

Quick Setup Guide
Philips Lifeline
GoSafe Mobile Button
Landline Home
Communicator

Your GoSafe Mobile Button…
• Is waterproof. It should be
worn in the shower and bath.
• Can be used to call for help
anytime, day or night.
• Works inside and outside of
your home when the AT&T
Wireless network is available.
• Provides an added layer of
protection by placing a Help
Call if a fall is detected and
you can’t push the button.
GoSafe
Mobile Button ChargerHome Communicator
9Please unpack these items
from the box.
9Press your GoSafe Mobile
Button when you are
ready to move onto the
next step.
Help call in
progress.
Please wait.
Hello, Mrs. Smith.
Welcome to
Philips Lifeline.
STEP 1 Learn about your new Lifeline System
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STEP 2 Learn about charging
9Plug the power cord of your
Charger into a power outlet.
9Place your GoSafe Mobile
Button around your neck.
9Attach the Charger to your
GoSafe Mobile Button.
9Remove your GoSafe Mobile
Button from the Charger.
You will nish charging later.
Flashing orange light
= charging needed
Flashing green light
= charging in progress
Steady green light
= fully charged
You need to charge your GoSafe
Mobile Button whenever the light
ashesorange.
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STEP 3 Setup your Home Communicator
9Turn ON the Home
Communicator using the
switch on the back.
Home
Communicator
(back)
Home
Communicator
(front)
9Plug the power cord into an easily
accessible outlet.
9Presstheashing,orangeMessage
button when you are ready to continue.
9Presstheashing,orange
Message button when you
are ready to continue.
Tips
• Choose a location where there
is a power outlet near a phone
jack (it’s okay if a phone is
already plugged into the jack).
• Make sure that the power
outlet can not be turned off
by a wall switch.
• Place the Home
Communicator in an area of
the home where you spend
most of your time, such as
your bedroom or living room.
• Avoid placing the Home
Communicator next to loud
objects, such as the TV, radio
or air conditioner.
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STEP 4 Plug in the phone cord
9Plug the phone cord into a phone jack
in the wall
9You may have to unplug another phone
from the wall
9Connect your phone to the blue jack on the back of the
Home Communicator (optional).
9Presstheashing,orangeMessagebuttonwhenyouare
ready to continue.
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STEP 5 Practice using your Lifeline System
9Make sure the GoSafe Mobile Button
is around your neck.
9Press your GoSafe Mobile Button that
you are already wearing.
9Press the help button as you go from room to room
9Whenyouseethelightashingonyourhelpbuttonyouwill
know you have coverage in that room
9ReturntotheHomeCommunicatorandpresstheashing,
orange Message button when you are ready to continue.
Help call in
progress.
Please wait.
Hello, Mrs. Smith.
Do you need help?
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STEP 6 Connect to Lifeline
9Press your GoSafe
Mobile Button.
9Waitwhileyourrstcallto
Lifeline is connected.
One
more
step to
go…
9Talk to Lifeline.
A specially trained Philips Lifeline Personal Response
Associate will answer the call and welcome you. If you
have any questions, they can answer them for you.
Help call in
progress.
Please wait.
Hello, Mrs. Smith.
Do you need help?
Help call in
progress.
Please wait.
Hello, Mrs. Smith.
Do you need help?
Help call in
progress.
Please wait.
Hello, Mrs. Smith.
Do you need help?
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STEP 7 Finish charging your GoSafe Mobile Button
9Make sure the Charger is plugged into
a power outlet.
9Attach your GoSafe Mobile Button to the
Charger. (See Step 2 for further details)
Typically, it will take less than 45
minutes to charge your GoSafe Mobile
Button. It is fully charged when the
light turns to a steady green.
Wear your GoSafe Mobile Button at all times
Sleep with your GoSafe Mobile Button
Bathe with your GoSafe Mobile Button
(shower or bath)
Travel with your GoSafe Mobile Button
(walking, driving, shopping)
Your GoSafe Mobile Button will automatically call for
help if it detects a fall during any of these activities.
For further information, please refer to the Instructions
for Use manual.
• Your GoSafe Mobile Button will not work if the AT&T
wireless network is unavailable.
• For the best communication, hold your GoSafe Mobile
Button up in front of you when talking to Lifeline
outside your home.
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For further information, please refer to the
Instructions for Use. If you have questions
about your GoSafe Landline System, please
contact Lifeline or your representative at
1-866-757-5772
Welcome to Philips Lifeline!
We would like to remind you that our Response Center is staffed 24-hours-a-day, 365
days a year by dedicated Lifeline Personal Response Associates whose sole responsibility
isyourwellbeingandsafety.Wearecondentourserviceswillprovideyouwithpeaceof
mind, security and increased independence.
As a Lifeline subscriber, you should have designated people who have agreed to be
“Responders.” These are people whom Lifeline should call in an emergency, when
appropriate. Examples include: neighbors, friends, relatives, your current nursing aide, etc.
It’s very important that you keep your Responders and their contact information up to
date. Remember to contact Lifeline if one of your Responders is no longer able to assist
you or if they get a new telephone number.
Enclosed,youwillndacopyofLifeline’sTermsandConditions.Pleasetakethetime
to carefully review this document. TherstsignalwereceivefromyourLifeline
Communicator serves as the customer’s acknowledgement and acceptance of Lifeline’s
Terms and Conditions.
Finally, the Communicator is the property of Philips Lifeline and must be returned when
the service is no longer needed. We encourage you to save the box in which the Lifeline
Communicator was shipped to make it easy for you to return.
Thank you for choosing Philips Lifeline!
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Notes
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Philips Lifeline
111 Lawrence Street
Framingham, MA 01702-8156
Tel: [phone]
www.lifelinesystems.com
Philips Lifeline Canada
95 Barber Greene Road, Suite 105
Toronto, Ontario, Canada M3C 3E9
Tel: [phone]
www.lifeline.ca
© 2014. All rights reserved.
Button signal range may vary due to environmental factors.
P/N 0940834, Rev. 01