Philips SAVVY VOGUE User manual

PHILIPS
Philips Consumer Communications
CUSTOMER SERVICES
Author : Fabrice Tant
Approval : Jean Pierre Hollande
Operational Manager
SERVICE REPAIR SUPPORT
PROCEDURE
PCC/VY/691/E/TCD188LVL2/0026/TF/MLD
Creation
Date : 26/06/2000
Page : 1 of 30
Service Manual
Repair for Cellular Telephone
SAVVY VOGUE DUAL BAND
Level 1 & Level 2
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PHILIPS
Philips Consumer Communications
CUSTOMER SERVICES
Author : Fabrice Tant
Approval : Jean Pierre Hollande
Operational Manager
SERVICE REPAIR SUPPORT
PROCEDURE
PCC/VY/691/E/TCD188LVL2/0026/TF/MLD
Creation
Date : 26/06/2000
Page : 2 of 30
Service Manual
Updated dates:
DATE MODIFICATION PAGE
27/06/2000 CREATION
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PHILIPS
Philips Consumer Communications
CUSTOMER SERVICES
Author : Fabrice Tant
Approval : Jean Pierre Hollande
Operational Manager
SERVICE REPAIR SUPPORT
PROCEDURE
PCC/VY/691/E/TCD188LVL2/0026/TF/MLD
Creation
Date : 26/06/2000
Page : 3 of 30
CONTENTS
1.0 PURPOSE................................................................................................................................................................3
2.0 SCOPE .....................................................................................................................................................................4
3.0 REFERENCE..........................................................................................................................................................4
4.0 GLOSSARY / ACRONYM LIST ..........................................................................................................................4
5.0 TEST EQUIPMENT AND TOOLS ......................................................................................................................4
6.0 TEST & INSPECTION PLAN ............................................................................................................................... 4
6.1 USER INTERFACE TEST ........................................................................................................................................... 5
6.2 RF TEST ................................................................................................................................................................. 5
7.0 BEFORE YOU START........................................................................................................................................... 5
7.1 DESCRIPTION OF THE TRANSCEIVER .................................................................................................................. 5
7.2 THE DISPLAY..................................................................................................................................................... 7
7.3 INSERTING THE SIM CARD (MICRO). ................................................................................................................ 8
7.4 INSERTING THE BATTERY AND BATTERY COVER. ............................................................................................. 8
7.5 REMOVING THE BATTERY COVER AND BATTERY. ............................................................................................ 9
7.6 CHARGING THE BATTERY.................................................................................................................................. 9
8.0 TEST PROCEDURES........................................................................................................................................... 10
8.1 INITIAL FUNCTIONAL CHECK FOR TCD168 SAVVY DUAL BAND.................................................................... 10
8.2 RF TEST.......................................................................................................................................................... 13
8.3 CHARGING IGN (IGNITION) - BATTERY....................................................................................................... 16
9.0 ASSEMBLY / DISMANTLEMENT PROCEDURES .................................................................................. 17
9.1 DISMANTLEMENT............................................................................................................................................ 17
9.2 ASSEMBLY ...................................................................................................................................................... 18
9.3 OVERVIEW ...................................................................................................................................................... 23
10.0 SOLUTIONS IN CASE OF PROBLEM DURING TESTS ......................................................................... 25
10.1 THE MOBILE DOES NOT SWITCH ON ................................................................................................................. 25
10.2 CHARGE DOES NOT START OR NO CHARGER DETECTION.................................................................................. 25
10.3 THE DISPLAY SHOW “NO SIM CARD. PLEASE INSERT YOUR SIM CARD.” OR “SIM FAILURE”.................... 25
10.4 DISPLAY PROBLEMS ........................................................................................................................................ 25
10.5 BUZZER PROBLEMS ......................................................................................................................................... 26
10.6 NO SOUND IN LOUDSPEAKER .......................................................................................................................... 26
10.7 COMMUNICATIONS PROBLEMS ........................................................................................................................ 26
10.8 DEFECTIVE ANTENNA...................................................................................................................................... 26
10.9 KEYBOARD PROBLEMS.................................................................................................................................... 26
10.10 CAN’T SEND SMS MESSAGES.......................................................................................................................... 26
1.0 PURPOSE
This document establishes the functional test procedures for service repair of SAVVY VOGUE transceiver.
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PHILIPS
Philips Consumer Communications
CUSTOMER SERVICES
Author : Fabrice Tant
Approval : Jean Pierre Hollande
Operational Manager
SERVICE REPAIR SUPPORT
PROCEDURE
PCC/VY/691/E/TCD188LVL2/0026/TF/MLD
Creation
Date : 26/06/2000
Page : 4 of 30
2.0 SCOPE
The test plan is applicable to all level of service repair of SAVVY VOGUE transceiver.
3.0 REFERENCE
4.0 GLOSSARY / ACRONYM LIST
Window or Bezzel Protective plastic over the LCD display
SW Software
PN Hardware configuration of the Mobile
CN Matrix for types of SW used on the different Hardware
HW Hardware
ASC Authorized Service Center
NSC National Service Center
Test SIM card Use for functionality of Philips Mobiles
Test SIM card “SP” SIM card used to simulate user interface and allows radio tests
5.0 TEST EQUIPMENT AND TOOLS
Equipment / Tools
• Production Test SIM Card - Part No. : 4311 255 00781
• Test SIM Card “SP” - Part No. : 4311 255 00782
• RF Cable - Part No. : 941-555-1 (AMP)
• Digital Multimeter - Recommended Model : Fluke
Specification with current reading in mA
6.0 TEST & INSPECTION PLAN
The following test & inspection plan is derived from the Product Test Reference for SAVVY VOGUE.
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PHILIPS
Philips Consumer Communications
CUSTOMER SERVICES
Author : Fabrice Tant
Approval : Jean Pierre Hollande
Operational Manager
SERVICE REPAIR SUPPORT
PROCEDURE
PCC/VY/691/E/TCD188LVL2/0026/TF/MLD
Creation
Date : 26/06/2000
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6.1 User Interface Test
Using of TEST SIM Card “SP” / Production to test DUT as follow:
♦ On/Off Button
♦ LCD Back-light
♦ Keyboard Test
♦ Buzzer Test
♦ Audio Test
♦ Antenna Test
♦ LCD
♦ IMEI
♦ E-prom Status
♦ Production Number
♦ Transceiver 12NCs & Software Version
With a fast charger connected to the PRODUCT car-kit, perform check on charging IGN (Ignition) – Battery.
6.2 RF Test
The radio test must be performed with a Digital Radio Test Set connected with the specific RF
cable to the mobile RF connector.
7.0 Before You Start
7.1 Description of the transceiver
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Philips Consumer Communications
PHILIPS
CUSTOMER SERVICES
Author : Fabrice Tant
Approval : Jean Pierre Hollande
Operational Manager
SERVICE REPAIR SUPPORT
PROCEDURE
PCC/VY/691/E/TCD188LVL2/0026/TF/MLD
Creation
Date : 26/06/2000
Page : 6 of 30
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PHILIPS
Philips Consumer Communications
CUSTOMER SERVICES
Author : Fabrice Tant
Approval : Jean Pierre Hollande
Operational Manager
SERVICE REPAIR SUPPORT
PROCEDURE
PCC/VY/691/E/TCD188LVL2/0026/TF/MLD
Creation
Date : 26/06/2000
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7.2 The display
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Approval : Jean Pierre Hollande
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7.3 Inserting the SIM card (Micro).
7.3.1 Remove the SIM card from its support and slide the card into the appropriate slot in the
battery compartment (the chip must be facing inwards and towards the bottom of the transceiver).
7.4 Inserting the Battery and Battery Cover.
7.4.1 Slide the battery onto the contact near the middle of the transceiver, and press the battery in
place.
7.4.2 Hook the battery cover onto the hinges on bottom of transceiver and press forward until the
latch catches.
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PHILIPS
Philips Consumer Communications
CUSTOMER SERVICES
Author : Fabrice Tant
Approval : Jean Pierre Hollande
Operational Manager
SERVICE REPAIR SUPPORT
PROCEDURE
PCC/VY/691/E/TCD188LVL2/0026/TF/MLD
Creation
Date : 26/06/2000
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7.5 Removing the Battery Cover and Battery.
7.5.1 Press on the latch on the back of the transceiver and lift off the battery cover.
Lift up on the bottom of the battery and remove from the transceiver.
7.6 Charging the battery
7.6.1 With the battery attached to the phone, plug the connector into the right socket at the base
of the phone.
7.6.2 Plug the transformer unit into an AC power socket.
7.6.3 The battery icon on the transceiver’s display indicates the state of the charge process:
• Bars moving - means the battery is charging.
• Steady - means the battery is fully charged.
If the battery is completely discharged, the battery icon will only appear 2 to 3 minutes after
you connect the charger.
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PHILIPS
Philips Consumer Communications
CUSTOMER SERVICES
Author : Fabrice Tant
Approval : Jean Pierre Hollande
Operational Manager
SERVICE REPAIR SUPPORT
PROCEDURE
PCC/VY/691/E/TCD188LVL2/0026/TF/MLD
Creation
Date : 26/06/2000
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8.0 Test Procedures
8.1 Initial Functional Check for TCD188 Savvy Vogue
8.1.1 Insert the Test Production Card into the SIM Reader at the back of the cellular phone and clip on a
charged battery on to the phone.
8.1.2 Press ON - Button for at least 2 second and the LCD of the product shows the message :
“FA GOOD xx”.
8.1.3 Following the instructions :
Step Procedure Observation
1 Press Key 1
Press Key 1 again
Continue Buzzer signal
Left corner displays 1
00
2 Press key 2
Sleep Mode Test
Press key 2 again
The mobile sleeps for 5 minutes or wakes up after
a key press and display the error code (00 means
sleep mode successfully achieved
Left corner displays 2
01
3 Press key 3
Audio loop test (Speak
to Mic and listen echo
from Speaker)
Press key 3 again
"AUDIO xx xx
"xx xx xx xx
Left corner displays 3
02
4 Press key 4
Press key 4 again
Antenna test
“Tx Level "05" (default)
"CHANNEL 001" (default)
Left corner displays 4
03
5 Press Key 5
Press Key 5 again
All pixels and hard icons on
Left corner displays 5
04
6 Press Key 6
(Checkerboard test)
Press Key 6 again
Checkerboard 1 pixel on
Left corner displays 6
05
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PHILIPS
Philips Consumer Communications
CUSTOMER SERVICES
Author : Fabrice Tant
Approval : Jean Pierre Hollande
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7 Press Key 7 (Inverted
Checkerboard)
Press key 7 again
Checkerboard 2 pixel on
Left corner displays 7
06
8 Press key 8 (Eeprom
Status)
Press Key 8 again
"H XXXXXXXX" (No digit “1” or “2” allowed)
"L XXXXXXXX"
Left corner displays 8
07
9 Press Key 9 Product
information
Compare information
with label printed on
back case
Press key 9 again
PN number : “Vyxxxxx
VY made in Le Mans
SA made in Singapore
EO made in Shenzhen
Left corner displays 9
08
10 Press key 0
(Vibrator Test)
Press key 0 again
Display product 12NC # and software version
The mobile’s vibrator is running
Left corner displays 0
09
11 Press * (IMEI Test)
Compare IMEI with label
printed on back case
Press * again
"IMEI TEST"
" 449680/ 50 / xxxxxxx" for (TCD168)
06 made in Singapore
50 made in Le-Mans
69 made in China
"Serial Number/ Check digit"
Left corner displays *
11
12 Press # (FA Status)
Press # again
"FA GOOD XX” (Must be Good)
Left corner displays #
12
13 Press C (Power Test)
Press C again
" Power"/ Channel/level
"--/--/---" (ignore reading)
Left corner displays C
13
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PHILIPS
Philips Consumer Communications
CUSTOMER SERVICES
Author : Fabrice Tant
Approval : Jean Pierre Hollande
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Creation
Date : 26/06/2000
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14 Press 3(Left
arrowhead)
(Audio loop local effect)
Press 3(left dot)
again
"LocalEffect"
" xx xx xx xx “
Left corner displays . ←
0C
15 Press 4(Right
arrowhead)
Press 4(Right
arrowhead)again
"TypBat / xxxx" (ignore the number
“TmpRad / xxxx displayed)
Left corner displays . →
0D
16 Press MENU (Carkit
Audio loop on/off)
Press MENU again
"CAR KIT”
"xx xx xx " (ignore reading)
Left corner displays v
10
17 Press OK button ▼
(Memory Test)
Press OK button ▼
again
"Flash Checksum " (ignore Number)
"Flash constructor ID / Flash type ID" (ignore #)
“ OK" displayed vertically on the right
Left corner displays ▼
0B
18 Press Up button ▲
Press ▲button again
User Melody
Left corner displays ▲
0A
19 Press Green button
Press Green button
again
“ MANUAL TEST”
“ GOOD “
Left corner displays >>
0E
20 Press Red button
Press Red button again
“ MANUAL TEST”
“ BAD “
Left corner displays ❚❚
0F
8.1.4 If any of the step failed functional, refer to Chapter 10.
8.1.5 Perform visual check on battery connectors, car kit connectors and casing.
If corrosion or deform send to NSC for repair.
8.1.6 If the product is good, it is considered as a NFF product.
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PHILIPS
Philips Consumer Communications
CUSTOMER SERVICES
Author : Fabrice Tant
Approval : Jean Pierre Hollande
Operational Manager
SERVICE REPAIR SUPPORT
PROCEDURE
PCC/VY/691/E/TCD188LVL2/0026/TF/MLD
Creation
Date : 26/06/2000
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All the NFF products must be directly returned to the customer.
8.2 RF Test
8.2.1 The Test SIM Card “SP” must be inserted in to the phone before starting the test.
8.2.2 Set the equipment as shown in picture chapter 6.2
The RF cable to use is made by AMP (Part No.: 941-555-1)
8.2.3 Set in the offset field of the radio tester a - 0.3dBm lose for GSM Tests and a - 0.5dBm lose
for PCN tests.
8.2.4 The followings operations must be done:
- Synchronization/Registration
- Call set up from the mobile
- Voice loopback (check sound quality)
- Call release
- Call set up from tester
- Call release from tester
8.2.5 The followings parameters must be checked in TCH loop mode:
Emission parameters
- Power level
- RMS phase error
- Peak phase error
- Frequency error
- Power ramping
Reception parameters
- Rx level
- Rx quality
- BER (Byte Error Rate)
- FER (Frequency Error Rate)
Generally the test sequences built-in the testers will be used to check the mobile. You must
assess that the test sequences limits comply with the standard specifications.
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PHILIPS
Philips Consumer Communications
CUSTOMER SERVICES
Author : Fabrice Tant
Approval : Jean Pierre Hollande
Operational Manager
SERVICE REPAIR SUPPORT
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PCC/VY/691/E/TCD188LVL2/0026/TF/MLD
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8.2.6 GSM Specification (900 Mhz)
Test Parameters Channel Level Standard Specification
EMISSION
Phase error RMS 1, 62, 124 5, 10, 15, 19 0 to 5.0 degree
Phase error Peak 1, 62, 124 5, 10, 15, 19 -20 to +20 degree
Frequency Error 1, 62, 124 5, 10, 15, 19 -90 Hz to +90 Hz
Power Ramping 1, 62, 124 5, 10, 15, 19 Mask
Modulation 1, 62, 124 5, 10, 15, 19 Mask
Switching Transcients 1, 62, 124 5, 10, 15, 19 Mask
Power reading
Output Power 1, 62, 124 Level 19 5 dBm +/- 4.4 dB
1, 62, 124 Level 15 13 dBm +/- 2.4 dB
1, 62, 124 Level 10 21 dBm +/- 2.4 dB
1, 62, 124 Level 5 32 dBm +/- 1.0 dB
RECEPTION
Rx level 1, 62, 124 -100 dBm 8 to 13
Rx Qual -100 dBm 0 to 1
Rx Level 1, 62, 124 -83 dBm 28 to 33
Rx Qual 1, 62, 124 -83 dBm 0 to 1
Rx Level 1, 62, 124 -60 dBm 48 to 53
Rx Qual 1, 62, 124 -60 dBm 0 to 1
TCH LOOP
SENSITIVITY
BER at -85dbm 1, 62, 124 0%
FER at -85dbm 1, 62, 124 0%
BER at –102dbm 1, 62, 124 2.44%
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PHILIPS
Philips Consumer Communications
CUSTOMER SERVICES
Author : Fabrice Tant
Approval : Jean Pierre Hollande
Operational Manager
SERVICE REPAIR SUPPORT
PROCEDURE
PCC/VY/691/E/TCD188LVL2/0026/TF/MLD
Creation
Date : 26/06/2000
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FER at –102dbm 1, 62, 124 0%
8.2.7 PCN Specification (1800 Mhz)
Test Parameters Channel Level Standard
Specification
EMISSION
Phase error RMS 512, 635, 760, 885 0, 5, 10 0 to 5.0 degree
Phase error Peak 0, 5, 10 -20 to +20 degree
Frequency Error 0, 5, 10 -180 Hz to + 180 Hz
Power Ramping 0, 5, 10 Mask
Modulation 0, 5, 10 Mask
Switching Transcients 0, 5, 10 Mask
Power reading
Output Power 512, 635, 760, 885 Level 15 0 +/- 5.0 dBm
Level 10 10 +/- 4.0 dBm
Level 5 20 +/- 3.0 dBm
Level 0 30 +/- 2.0 dBm
RECEPTION
Rx level 512, 635, 760, 885 -100dbm 8 to 13
Rx Qual -100dbm 0 to 1
Rx Level -80dbm 28 to 33
Rx Qual -80dbm 0 to 1
Rx Level -60dbm 48 to 53
Rx Qual -60dbm 0 to 1
TCH LOOP
SENSITIVITY
BER at -85dbm 512, 635, 760, 885 0%
FER at -85dbm 0%
BER at –102dbm 2.44%
FER at –102dbm 0%
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PHILIPS
Philips Consumer Communications
CUSTOMER SERVICES
Author : Fabrice Tant
Approval : Jean Pierre Hollande
Operational Manager
SERVICE REPAIR SUPPORT
PROCEDURE
PCC/VY/691/E/TCD188LVL2/0026/TF/MLD
Creation
Date : 26/06/2000
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8.3 Charging IGN (Ignition) - Battery
8.3.1 Plug the connector of the charger into the right socket at the base of the PRODUCT.
The battery symbol should indicates the state of the charge process:
Bars moving - means the battery is charging.
Steady - means the battery is fully charged.
If the battery is completely discharged, the battery icon will only appear 2 to 3 minutes after being
connected to the charger.
8.3.2 Remove the charger by unplugging the connector of the charger out of the right socket at the base
of the PRODUCT.
Remove the battery.
Remove the Production Test SIM card by gently sliding it out of the slot.
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PHILIPS
Philips Consumer Communications
CUSTOMER SERVICES
Author : Fabrice Tant
Approval : Jean Pierre Hollande
Operational Manager
SERVICE REPAIR SUPPORT
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PCC/VY/691/E/TCD188LVL2/0026/TF/MLD
Creation
Date : 26/06/2000
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9.0Assembly / Dismantlement procedures
During dismantlement and assembly operations, an antistatic bracelet must be used.
9.1 Dismantlement
9.1.1 Unscrew the ANTENNA
9.1.2 Take the product, remove TOP COVER and BATTERY
9.1.3 Remove the SIM card
9.1.4 Take the electrical screwdriver
9.1.5 Unscrew the M1,6x4,4mm screw on the SIM connector location
9.1.6 Unscrew the 5 M1,6x13,5mm screws
9.1.7 Unscrew the M1,6x9mm white screw
9.1.8 Remove the REAR CABINET
9.1.9 Remove the WHOLE BOARD from the FRONT CABINET
9.1.10 Remove the BATTERY CONTACTS from the connector (SUPPORT CONTACTS)
9.1.11 Unfasten the vibrator.
9.1.12 Remove the LCD JOINT
9.1.13 Unfasten the LCD
Warning : Do not put your fingers on Zebra connector and copper areas
9.1.14 Unfasten the SUPPORT EARPIECE
9.1.15 Unscrew the M1,6x9mm white screw
9.1.16 Unfasten the SHIELDINGs
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PHILIPS
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Author : Fabrice Tant
Approval : Jean Pierre Hollande
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9.2 Assembly
9.2.1 Take set down the REAR SHIELDING on the antistatic tablecloth.
9.2.2 Take the BOARD and fix it on the REAR SHIELDING.
9.2.3 Check the presence and the straightness of the antenna contacts.
Antenna contact
Positionnig tip
Positionnig tip
9.2.4 Take, fix the FRONT SHIELDING on the BOARD
9.2.5 Take the electrical screwdriver (screwdriver power 0,18 Nm)
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Author : Fabrice Tant
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9.2.6 Take and screw down a M1,6x9mm white screw on the SHIELDING
9.2.7 Attach the SUPPORT EARPIECE on the FRONT SHIELDING
Screw presence Zebra copper area
9.2.8 Fasten the KEYPAD (don’t forget to lock the connector)
Connector to lock
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Author : Fabrice Tant
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9.2.8 Take and fix the LCD on the BOARD
9.2.9 Attach the SUPPORT EARPIECE on the FRONT SHIELDING
9.2.10 Remove the LCD PROTECTION
9.2.11 Take, put THE LCD JOINT on the LCD and EARPIECE
Fastened Earpiece LCD module
Inserts
Window
protection
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