Philips 3100 CMF-AMF-OTC User manual

English
USER MANUAL
Read carefully before using the machine.
Register your product and get support at
www.philips.com/welcome
HD8831
Super automatic espresso coee machine
3100 series
EN
02
02
English
Register your product and get support at
www.philips.com/welcome
USER MANUAL
Read carefully before using the machine.
Super automatic espresso coee machine
3100 series
HD8834
EN
02
02
English
Read carefully before using the machine.
Register your product and get support at
www.philips.com/welcome
EN
02
02
HD8832
USER MANUAL
Super automatic espresso coee machine
3100 series
Coffee Machine
Service
ServiceManual
Rev. 02 MAY 2016
All parts of this document are the property of Saeco International Group.
All rights reserved. is document and all the information herein is provided without liability deriving from any errors or omissions. Furthermore, no part may be reproduced, used or
collected, except where express authorisation has been provided in writing or through a contractual agreement.
Published by Saeco International Group Subject to modication
PHILIPS 3100 CMF-AMF-OTC
07/08/2015
EN 4219 400 00031
General Information
Description Value
Housing material Thermoplastic material
Size (w x h x d) 215mm x 330mm x 429 mm
Weight 6.7 kg for CMF-AMF 7.5 Kg for OTC (data may vary depending on the model)
Power Cord length 0.8m -1.2m
Control panel Front panel
Cup size Up to 152 mm
Water tank 1.8 litres - Removable type
Coffee bean hopper capacity 250 g
Coffee grounds drawer capacity 15
Pump pressure 15 bar
Boiler Stainless steel type
Safety devices Thermal fuse

PHI 3100
4. Operating logic
4.1. Water circuit PHI 3100 CMF-AMF-OTC 1
4.2. Milk Carafe PHI 3100 OTC 2
4.3. Single microswitch 3
4.3.1. Temperature sensor (adjustment) 3
4.4. Coee grinder PHI 3100 4
4.4.1. Low bean level detection, dose quantity adjustment,
coee grinder blocked
5
4.4.2. Dose self-learning (SAS) 5
4.5. Coee cycle 6
4.6. Water level detection (water tank) 7
4.7. Descaling request 7
4.8. Water lter 8
5. Service Mode
5.1. Test Mode PHI 3100 1
5.2. Steam out PHI 3100 7
5.3. ERROR CODES 9
5.4. Saeco Service Center - Quick Start Guide 9
6. Service and maintenance
6.1. Repair Flow 1
Table of contents Page
History (Modications to service manual)
1. Introduction
1.1. Documentation required 1
1.2. Tools and resources 1
1.3. Material 1
1.4. Safety warnings 1
1.5. Service POLICY grid as used for coee machines 3
1.6.1. External machine parts (CMF) 4
1.6.2. External machine parts (AMF) 5
1.6.3 External machine parts (OTC) 6
1.6.4. Internal machine parts 7
2. Technical specications
2.1. Technical specications 1
2.2. Machine parameters and performance 2
2.3. Specication for the measurement of the coee products
temperature
3
2.3.1. Specication for the measurement of the Milk products
temperature.
4
3. Brief instructions
3.1. Customer menu PHI 3100 CMF 1
3.2. Meaning of the display icons 1
3.3. Customer menu PHI 3100 AMF 3
3.4. Meaning of the display icons 3
3.5. Customer menu PHI 3100 OTC 4
3.6. Meaning of the display icons 5
Table of contents Page
History (Modications to service manual)
7. Disassembly
7.1. Outer Shell 1
7.2. Coee grinder 2
7.3. Grinder blades 2
7.4. Coee grinder adjustment 2
7.5. Carafe connection and hot/steam water dispenser 3
7.6. Central plate 4
7.7. Pin boiler 4
7.8. Gear motor 5
7.9 Pump 6
7.10. Flow-meter 6
7.11. Boiler 6
7.12. CPU board 7
7.13. Programming access for SSC (Saeco Service Center) 7
7.14. KYB interface and display 7
7.15. Fitting and removing Oetiker clamps 8
8. Notes
9. Water circuit diagram
9.1. Water circuit diagram PHI 3100 CMF-AMF-OTC 1
10. Electrical diagram
10.1. Electrical diagram PHI 3100 CMF-AMF-OTC 1
MODIFICATIONS TO SERVICE MANUAL
From Rev. To Re v. Chapter Inserted Modied
Rev.01 Rev02
01 Par. 1.3. Material
05 Par. 5.4. Saeco Service Center -
Quick Start Guide
06 Par. 6.1. Repair ow

PHI 3100
CHAPTER 1
INTRODUCTION

PHI 3100 01 INTRODUCTION
1/7
1.1 Documentation required
The following documentation is needed for repair procedures:
• Instruction booklet for specic model
• Technical documentation for specic model (diagrams, exploded view, sympton cure and service
manual)
1.2 Tools and resources
As well as the standard equipment, the following is required:
Qty. Description Notes
1 Screwdriver
1 Pliers for Oetiker clamps
1 CC -A - Vdc tester
1 Digital thermometer Scale limit > 150°C
1 SSC (Saeco Service Center) Programmer
(for programming and diagnostics mode)
1.3 Material
Material Code and Description
Thermal paste Heat resistance > 200°C
Descaler 21001901 “ACC SAE DECALCIFIER 5 L 1 UNIT”
Grease solvent 132253695601 “PARALIQ GB 363”
Silicone grease 14-INTGR22004 “ACC TUBE FIN FOOD GREASE
2 400 ML”
1.4 Safety warnings
We recommend you consult the technical manual of the machine before performing any mainte-
nance work.
Observe all applicable standards relating to the repair of electrical appliances.
Always disconnect the power plug from the mains before beginning repair work.
Always disconnect the power plug from the mains before beginning repair work.

PHI 3100 01 INTRODUCTION
2/7
Disassembling the machine, the operator must pay attention to hot and under
Pressure parts: boiler, pin-boiler, valves, dispensing, steam tube, brew unit,
connections and pipes to avoid burns. Please refer to specic hydraulic circuit
(Image1) to know the parts in detail.
The machine hydraulic circuit can reach maximum pressure of 16/18 bar.
To operate in safety condition is recommended to perform the Steam Out procedure in
order to remove the pressure and hot water inside the hydraulic circuit.
When the machine arrives at the Service Center in descaling mode interrupted, or making Descal-
ing , be very careful not to come into contact with the Descaler.
After the product has been repaired, it should function properly and has to meet the safety re-
quirements and legal regulations as ofcially laid down at this moment
Simply turning off the main machine power switch is not an adequate safety precaution.
This domestic appliance is rated as insulation class I.
On completion of the repair work, insulation and dielectric rigidity tests must be
performed.
Pump
Safety valve
Water
discharge
Steam pipe
Wa
ter tank
Two-way solenoid valve
Brewing Unit
Flowmeter
Boiler
Water
Hot water /steam
From this point circuit
High temperaure
From this point circuit
in pressure
Flowmeter
Steam and hot water
Two-way solenoid valve
Pump
Brewing Unit
Boiler
Safety valve
Water
discharge
Water tank
Image 1

PHI 3100 01 INTRODUCTION
3/7
Components Assembly use Single components available
COFFEE
GRINDER Only for OOW repairs YES, to consult the specic exploded-view of the
machine or of the Coffee Grinder on website
BREWING
UNIT Only for OOW repairs YES, to consult the specic exploded-view of the
machine or of the Brewing unit on website
BOILER Only for OOW repairs YES, to consult the specic exploded-view of the
machine on website
GEAR
MOTOR Only for OOW repairs YES, to consult the specic exploded-view of the
machine on website
FILTER
HOLDER Only for OOW repairs YES, to consult the specic exploded-view of the
machine on website
MILK
CARAFE Only for OOW repairs YES, to consult the specic exploded-view of the
machine on website
THERMAL
CARAFE Only for OOW repairs YES, to consult the specic exploded-view of the Thermal Carafe on website
MILK ISLAND Only for OOW repairs YES, to consult the specic exploded-view of the
Milk Island on website
List of principal assembly present in all our coffee machines
1.5 Service POLICY grid as used for coffee machines
For IN WARRANTY repairs is raccomanded to use when and where possible the single compo-
nents,available in the exploded views of the coffee machines or of the specic components. If you
nd the information “SEE THE EXPLODED VIEW E........” in the assembly description eld, it means
that the single components of the assembly are available in the other pages of the exploded view.
It’s possible to use the assembly only if there is a specic Symptom Cure that include this possibili-
ty or when the single components are not available for the order.

PHI 3100 01 INTRODUCTION
4/7
1.6.1 External machine parts (CMF)
1 Power cord socket
2 Power button
3 Grinder adjustment knob
4 Coffee bean hopper
5 Pre-ground coffee
compartment
6 Coffee bean hopper lid
7 Control panel
8 Coffee dispensing spout
9 Full drip tray indicator
10 Cup holder grill
11 Drip tray
12 Coffee grounds drawer
13 Brew group
14 Coffee residues drawer
15 Service door
16 Water tank + Lid
17 Wand protective gripper
18 Classic Milk Frother
(for hot water/steam)
19 ON/OFF button
20 Espresso brew button
21 Long espresso brew button
22 “Aroma” - Pre-ground
coffee button
23 Steam button
24 Hot water button
25 Descaling button
43 5
6
7
8
9
10
12 13 14 15
16
17
18
11
21
20
19
21
22 25
24
23

PHI 3100 01 INTRODUCTION
5/7
1.6.2 External machine parts (AMF)
1 Power cord socket
2 Power button
3 Grinder adjustment knob
4 Coffee bean hopper
5 Pre-ground coffee
compartment
6 Coffee bean hopper lid
7 Control panel
8 Coffee dispensing spout
9 Full drip tray indicator
10 Cup holder grill
11 Drip tray
12 Coffee grounds drawer
13 Brew group
14 Coffee residues drawer
15 Service door
16 Water tank + Lid
17 Chrome-plated cover
18 Rubber grip
19 ON/OFF button
20 Automatic Milk Frother
21 Suction tube for Automatic
Milk Frother
22 Espresso brew button
23 Long espresso brew button
24 “Aroma” - Pre-ground
coffee button
25 Steam button
26 Hot water button
27 Menu button
43 5
6
7
8
9
10
12 13
13 14 15
16
17
18
11
21
20
19
21
22 25
26
27
24
23

PHI 3100 01 INTRODUCTION
6/7
1.6.3 External machine parts (OTC)
1 Power cord socket
2 Power button
3 Grinder adjustment knob
4 Coffee bean hopper
5 Pre-ground coffee
compartment
6 Coffee bean hopper lid
7 Control panel
8 Coffee dispensing spout
9 Full drip tray indicator
10 Cup holder grill
11 Drip tray
12 Coffee grounds drawer
13 Brew group
14 Coffee residues drawer
15 Service door
16 Water tank + Lid
17 Water dispensing spout
(removable)
18 Milk carafe
19 ON/OFF button
20 Espresso brew button
21 Long espresso brew button
22 Cappuccino brew button
23 Special products button
24 “Aroma” - Pre-ground
coffee button
25 Steam button
43 5
6
7
8
9
10
12 13
13 14 15 16
17
18
11
21
19
20 23
24
25
22
21

PHI 3100 01 INTRODUCTION
7/7
1.6.4 Internal machine parts
Turbine
Pump
PW/CPU P.C.B.
Valve
Coffee grinder motor
Boiler
Coffee grinder