Troubleshooting
This chapter summarises the most common problems you could encounter with the appliance. If
you are unable to solve the problem with the information below, visit www.philips.com/support
for a list of frequently asked questions or contact the Consumer Care Centre in your country.
Problem Possible solution
The coffeemaker does
not work.
Make sure that the voltage indicated on the coffeemaker
corresponds to the local mains voltage.
Fill the water reservoir with water.
Put the mains plug in the wall socket and press the on/off button on
the front of the appliance to switch on the coffeemaker.
When I use the grinder,
the coffee is too weak.
Make sure the number of cups you select with the 2-10 cups
button is consistent with the amount of water in the water reservoir.
Please keep in mind that the coffeemaker uses all the water in the
water reservoir.
Use the strength select button to set the coffee strength to ‘strong’.
When you use coffee beans, make sure you do not press the
pre-ground coffee button, as this switches off the grinder.
Use coffee beans of a stronger blend or avour.
Make sure the selected number of cups is consistent with the
amount of water in the water reservoir.
When I use pre-ground
coffee, the coffee is too
weak.
Make sure the amount of pre-ground coffee in the lter is consistent
with the amount of water in the water reservoir. Please keep in mind
that the appliance uses all the water in the water reservoir.
Use ground coffee of a stronger blend or avour.
To increase the coffee strength, increase the amount of pre-ground
coffee or decrease the amount of water.
The lter overows when
I remove the jug from the
coffeemaker while it
is brewing coffee.
If you remove the jug for more than 20 seconds during the brewing
process, the drip stop causes the lter basket to overow. Also note
that the coffee does not reach its full taste before the end of the
brewing process.Therefore we advise you not to remove the jug
and pour out the coffee before the end of the brewing process.
The coffeemaker
continues to drip long
after the brewing process
has ended.
The dripping is caused by condensation of steam. It is completely
normal that the coffeemaker drips for some time.
If the dripping does not stop, the drip stop may be clogged.To clean
the drip stop, pull at the tab of the lter basket holder on the right
side of the coffeemaker to open the holder. Take out the lter basket.
Then rinse the lter basket and the drip stop under the tap.
If you remove the jug for more than 20 seconds during the brewing
process, the drip stop causes the lter basket to overow.
ENGLISH6
4222_200_0671_2_DFU-Booklet_A5_v1.indd 6 7/24/13 11:23 AM