Philips HD7823/11 User manual

HD7843, HD7841, HD7824, HD7823, HD7822, HD7820

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HD7843, HD7841, HD7824, HD7823, HD7822, HD7820
ENGLISH 6
DANSK 21
SUOMI 36
NORSK 50
SVENSKA 66

6
Introduction
With Douwe Egberts SENSEO\coffee pods, you can enjoy a perfect cup
of coffee at any time of the day. Every cup is freshly brewed to give you
that smooth and full taste.
Using more than 250 years of coffee expertise Douwe Egberts has roasted
and ground specially selected coffee beans that, when prepared using a
special brewing method co-developed with Philips, ensure a full, smooth
taste and delicious foam layer.This joint creation, known as the SENSEO\
coffee pod system, consists of the Philips SENSEO\coffee machine and
specially developed Douwe Egberts SENSEO\coffee pods. Only when
used together will you be rewarded with a sensational cup of SENSEO\
coffee with the delicious SENSEO\foam layer.
To ensure a smooth and full coffee taste, you should keep the following
things in mind:
Fresh water
Use fresh water every day. If you have not used the coffee machine for
three days, you have to ush it with fresh water before you use it again
(see section ‘Flushing’ in chapter ‘Cleaning’).
Fresh coffee pods
Use the SENSEO\coffee pods that have been specially developed by
Douwe Egberts for your SENSEO\coffee machine for a full, round taste.
The Douwe Egberts SENSEO\coffee pods will stay fresh longer if you
store them in an airtight storage container.
A clean machine
Clean and descale your Philips SENSEO\coffee machine regularly (see
chapters ‘Cleaning’ and ‘Descaling’). Remove used coffee pods after brewing.
If a used pod has been left in the coffee machine and you have not used
the machine for some time, ush the machine before you use it again (see
section ‘Flushing’ in chapter ‘Cleaning’).
This machine is intended for household use only and not for professional
use.
General description (Fig. 1)
AWater reservoir
BGrip area
C Outow valve
DSealing ring
EWater distribution disc
F1-cup pod holder q
G2-cup pod holder qq
HCover of coffee spout
ICoffee spout
JCoffee collector
KCup tray
LDrip tray
M1-cup button q
NWater level light rings (HD7824 only)
OOn/off button with indicator light
P2-cup button qq
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Important
Read this user manual carefully before you use the machine and save it for
future reference.
Danger
- Never immerse the machine in water or any other liquid.
Warning
- Check if the voltage indicated on the bottom of the machine
corresponds to the local mains voltage before you connect the
machine.
- This machine is not intended for use by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision or
instruction concerning use of the machine by a person responsible for
their safety.
- Children should be supervised to ensure that they do not play with the
machine.
- Do not use the machine if the plug, the mains cord or the machine
itself is damaged.
- If the mains cord is damaged, you must have it replaced by Philips, a
service centre authorised by Philips or similarly qualied persons in
order to avoid a hazard.
Caution
- Always return the machine to a service centre authorised by Philips for
examination or repair. Do not attempt to repair the machine yourself,
otherwise your guarantee becomes invalid.
- Never put normal ground coffee or use torn pods in the SENSEO®
machine, as this causes it to become blocked.
- Do not use the machine in combination with a transformer, as this
could cause hazardous situations.
- Always put the machine on a at and stable surface.
- Never let the machine operate unattended.
- Do not use the machine at altitudes higher than 2200 metres above
sea level.
- The machine does not work at temperatures below 10°C.
- Flush the coffee machine with fresh water before you use it for the
rst time (see chapter ‘Preparing the machine for use’). This causes
the boiler to ll with water, which is essential for the machine to work
properly.
- Do not use the SENSEO®machine in combination with water
softeners based on sodium exchange.
- Philips strongly advises you to descale this SENSEO®machine every
3 months. If the machine is not descaled in time and according to the
procedure described in chapter ‘Descaling’, this may lead to technical
failures.
- Never interrupt the descaling process.
- Never use a descaling agent based on mineral acids such as sulphuric
acid, hydrochloric acid, sulphamic acid and acetic acid (e.g. vinegar).
These descaling agents may damage your SENSEO®coffee machine.
- Never turn your SENSEO®machine on its side. Always keep it in
upright position, also during transport.
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- (HD7841 only): Be careful not to scratch or otherwise damage the
metal housing and the water reservoir with any hard object or to bang
them against a sharp edge.
- (HD7843 only):To prevent damage to the print on the housing and the
water reservoir, do not scratch them with a hard object or bump them
against a sharp edge.
- (HD7843 only): Do not try to remove the panels from the body of the
appliance, as this will damage the appliance.
Electromagnetic elds (EMF)
This machine complies with all standards regarding electromagnetic elds
(EMF). If handled properly and according to the instructions in this user
manual, the machine is safe to use based on scientic evidence available
today.
Preparing the machine for use
YOU CANNOT BREW COFFEE IF YOU HAVE NOT FLUSHED THE
SENSEO®COFFEE MACHINE FIRST!
The ushing cycle causes the boiler to be lled with water. After this the
coffee machine is ready for use.
Flush the machine in the following way:
1 Remove the water reservoir.
2 Fill the water reservoir with cold water up to the MAX indication
and put it back onto the machine.
3 Release the lid by moving the lever upwards.
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4 Open the lid.
5 Put the 1-cup pod holder qor the 2-cup pod holder qq in the
machine without pod(s).
6 Close the lid and lock the lever.
Note: Make sure the lever is properly locked by pushing it down until it snaps
home with a click.
Note: Never ush the machine with the lid open. The lid must be properly
locked.
7 Put the plug in an earthed wall socket.
8 Put a bowl (with a capacity of at least 1500 ml) under the spout
openings to collect the water.
9 Press the on/off button 3.
Type HD7824 only: after pressing the on/off button, the light rings around
the 1-cup button qand the 2-cup button qq burn continuously.
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10 Press the 1-cup button qand the 2-cup button qq briey at the
same time.
The boiler lls itself with water from the water reservoir. This may take
some time (approx. 90 to 150 seconds).The machine switches off
automatically when the ushing cycle ends. During the ushing cycle the
machine produces more noise than during a regular brewing cycle.
Never interrupt the ushing cycle halfway. If you do, the boiler will not
ll itself properly.
Note: Before you use the machine for the rst time, clean the coffee spout,
the coffee collector and the pod holders with hot water and some washing-up
liquid or in the dishwasher. Clean the water reservoir thoroughly in hot water, if
necessary with some washing-up liquid.
Now your Philips SENSEO\coffee machine is ready for use.
Brewing coffee
1 Fill the water reservoir with cold water up to the MAX indication
and put it back onto the machine.
Never pour milk, coffee, hot water or carbonated water into the water
reservoir.
- qMIN: minimum amount of water required to brew 1 cup of
SENSEO\coffee.
- qq MIN: minimum amount of water required to brew 2 cups of
SENSEO\coffee.
- A full reservoir allows you to make up to 8 cups of SENSEO\coffee.
This makes it unnecessary to ll the water reservoir each time you
want to make a cup of coffee.
2 Press the on/off button 3.
The indicator light ashes slowly while the water heats up. Heating up takes
approx. 75 seconds.
,The coffee machine is ready for use when the indicator light lights up
continuously. If the indicator light ashes rapidly, the water reservoir
does not contain enough water for brewing one cup of coffee.
,Type HD7824 only: the light rings around the 1-cup button qand
the 2-cup button qq also go on when the machine is ready for use.
If there is not enough water for brewing two cups of coffee, the light
ring around the 2-cup button qq will not go on and this button
cannot be operated.
3 Release the lid by moving the lever upwards.
4 Open the lid.
5 Place the appropriate pod holder in the machine.
Note: Make sure the pod holder is clean and the sieve in the centre is not
clogged, e.g. with loose coffee grounds.
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,If you want to make one cup of SENSEO\ coffee, use 1 coffee pod in
combination with the 1-cup pod holder qand the 1- cup button q.
,If you want to make two cups of SENSEO\ coffee, use 2 coffee pods
in combination with the deeper 2-cup pod holder qq and the 2-cup
button qq.
6 Place the SENSEO\coffee pod(s) properly in the centre of the pod
holder, with the convex side pointing downwards.
Note: Use SENSEO\coffee pods from Douwe Egberts specially designed for
your SENSEO\coffee machine for a full and round taste.
Note: Make sure the coffee in the pod(s) is evenly distributed and press the
pod(s) lightly into the pod holder.
Note: Never put normal ground coffee or use torn pods in the SENSEO\
machine, as this will cause it to become blocked.
,Place 1 SENSEO\coffee pod in the 1-cup pod holder q.
,Place 2 SENSEO\coffee pods in the 2-cup pod holder qq.
7 Close the lid and lock the lever.
Always check if the lid is properly locked.The lever must be pushed down
until it snaps home with a click.
Never start brewing with the lid open.The lid must be properly closed.
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8 Place one cup or two cups under the spout openings.You can adjust
the height of the coffee spout by sliding it upwards or downwards.
The cups you use should have a capacity of at least 150 ml. Do not use
cups that are too large, as they will cause the coffee to get cold more
quickly.
9 Press the button indicating the number of cups of SENSEO\coffee
you want to brew.
- Press the 1-cup button qfor one cup.
- Press the 2-cup button qq for two cups.
Type HD7824 only: the light rings around the 1-cup button qand the
2-cup button qq indicate if there is still enough water left for brewing
one or two cups of coffee. If there is not enough water left in the water
reservoir for brewing two cups of coffee, the light ring around the 2- cup
button qq will not go on and this button cannot be operated.
,The SENSEO\coffee machine starts brewing.
- The machine automatically supplies the optimal amount of water.
- You can interrupt the brewing process at any time by pressing the
on/off button 3. If you switch the machine back on after having
interrupted the brewing process, the machine will not complete the
interrupted brewing cycle.
Do not remove the water reservoir during a brewing cycle, as this will
cause the machine to draw in air. When this happens, the next cup will
only be partly lled.
Types HD7823/HD7822/HD7820 only: if the cups are only half full when
the machine stops brewing, there was not enough water left in the
water reservoir to brew two cups. To obtain two full cups, ll the water
reservoir and press the 1-cup button q. The two cups will then be lled
completely.
Note: If you only get a small quantity of coffee or no coffee at all out of the
machine, you have not ushed the machine properly before rst use. As a
result, the boiler is not or not completely lled. Flush the machine properly
(see chapter ‘Preparing the machine for use’) before you brew another cup of
coffee.
10 Remove the coffee pod(s) after use by lifting the pod holder out of
the machine and emptying it.
Be careful when doing this, for there may still be some water/coffee on the
coffee pod(s).
Tips
,By rinsing the pod holders, the coffee collector and the coffee spout
regularly, you will make sure that the coffee always tastes optimally.
,The SENSEO\coffee will taste best if you stir it before drinking it.
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,If you intend to make another cup of SENSEO\ coffee later, just
leave the coffee machine switched on.The machine will automatically
switch itself off after 1 hour.
Cleaning
Never immerse the SENSEO\coffee machine in water.
Never clean the machine by ushing it with the lid open.
1 Always unplug the machine before cleaning it.
2 Clean the outside of the machine with a moist cloth.
3 Remove the coffee collector.
4 Take the coffee spout out of the machine by sliding it upwards.
The coffee spout can only be taken out after the coffee collector has been
removed.
,You can disassemble the coffee spout for more thorough cleaning!
5 Clean the coffee spout, the coffee collector and the drip tray in hot
water, if necessary with some washing-up liquid, or in the dishwasher.
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6 Hold the cup tray in your hand while cleaning it with hot water, if
necessary with some washing-up liquid.
The cup tray can also be cleaned in the dishwasher.
To clean the cup tray, always remove it from the machine, as it might
prove sharp when handled incorrectly.Always handle it carefully.
7 Clean the pod holders in hot water, if necessary with some washing-
up liquid, or in the dishwasher.
Check if the sieve in the centre of the pod holder is clogged. If this is the
case, unclog the sieve by rinsing the pod holder under a running tap. Use a
washing-up brush to clean the sieve, if necessary.
8 Clean the water reservoir in hot water, if necessary with some
washing-up liquid.
Note: If you are using a washing-up brush, be careful not to damage the valve
in the bottom of the water reservoir.
9 Do not use an object with sharp edges to clean the water inlet on
the machine.
10 Rinse the parts with fresh water after cleaning and put them back
into the machine.
11 Clean the water distribution disc with a moist cloth.
Be careful when you do this; make sure that the rubber sealing ring does
not get stuck under the edge of the water distribution disc. If it does, the
coffee machine will start leaking!
Flushing
If you have not used the coffee machine for three days, you have to ush it
with fresh water before you use it again.
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Flush the machine in the following way:
1 Fill the water reservoir with cold water up to the MAX indication
and put it back into the machine.
2 Put the 1-cup pod holder qor the 2-cup pod holder qq in the
machine without pod(s).
3 Put a bowl (with a capacity of at least 1500 ml) under the coffee
spout to collect the water.
4 Press the on/off button 3 (1) and subsequently press buttons the 1-
cup button qand the 2-cup button qq briey at the same time (2).
The machine lls itself with water from the water reservoir. While
this happens, water comes out of the spout. When the ushing cycle is
nished, the machine switches itself off. During the ushing cycle, the
machine produces more noise than during a regular brewing cycle.
Descaling
When to descale
Descale the SENSEO®coffee machine frequently! Preferably descale 4 to
6 times a year, but at least once every 3 months. Descaling takes about 1
hour. Do not interrupt the descaling process.
Why to descale
Scale builds up inside the appliance during use. It is essential to descale the
SENSEO®coffee machine at least every 3 months.Your reasons to descale:
- It prolongs the life of your SENSEO®coffee machine
- It ensures maximum cup volume
- It ensures maximum coffee temperature
- The machine produces less sound during brewing
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- It prevents malfunctioning
If the descaling procedure is not performed correctly, scale residue remains
behind in the machine.This causes scale to build up more quickly and may
cause permanent and irreparable damage to the machine.
Use the correct descaling agent
Only citric acid-based descalers are suitable for descaling the SENSEO®
machine.This type of descaler descales the appliance without damaging
it. For the correct amount, see under ‘Descaling procedure’ below. Each
descaling mixture can be used only once. After use, the descaling mixture is
no longer active.
We advise you to use the special SENSEO®Descaler (HD7006). Read the
instructions on the package of the descaling agent.
Never use a descaling agent based on mineral acids such as sulphuric
acid, hydrochloric acid, sulphamic acid and acetic acid (e.g. vinegar). These
descaling agents may damage your SENSEO®coffee machine.
Descaling procedure
1 Mix 50 grams of citric acid with 1 litre of water in a measuring jug.
Stir until the powder is completely dissolved.
2 Fill the water reservoir up to the MAX indication with the descaler
mixture. Then put the water reservoir back into the coffee machine.
Note: Not all SENSEO®machine types have a water reservoir with a capacity
of 1 litre. If you have a SENSEO® machine with a smaller water reservoir,
repeat steps 2 to 6 with the remainder of the mixture without lling the water
reservoir up to the MAX indication.
3 Press the on/off button 3.
The machine is ready for use when the indicator light lights up continuously.
4 Place the 1-cup pod holder qwith a used coffee pod in it in the
coffee machine. Close the lid and make sure it is properly locked.
Note: Always put a used coffee pod in the pod holder when you descale the
machine. This pod serves as a ‘lter’ to prevent the sieve or hole in the pod
holder from getting clogged with scale residue.
5 Put a bowl with a capacity of at least 1500ml under the spout to
collect the descaling mixture.
6 Press the 2-cup button qq and let the machine operate. Repeat this
until the water reservoir is empty.
Never interrupt the descaling process!
7 Repeat steps 1 to 6. Replace the used pod with another used pod to
lter out the scale residue.
Note: To descale properly, you have to use 2 litres of descaling mixture.
Never descale the SENSEO®coffee machine with the lid open. Make sure
the lid is properly locked.
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8 Rinse the water reservoir with tap water. Fill the water reservoir up
to the MAX indication with tap water and repeat steps 3 to 6.
Note: Do not rell the water reservoir with used hot water or the used
descaling mixture.
9 Fill the water reservoir with fresh tap water up to the MAX
indication again and repeat steps 3 to 6 once more.
Note: Always rinse the machine by letting it empty two full water reservoirs.
10 Remove the used pad and clean the pod holder after descaling to
prevent the sieve or hole in the centre from getting clogged.
Frost-free storage
If the coffee machine has already been used and therefore has been
ushed with water, it may only be used and stored in a frost-free place to
prevent it from becoming damaged.
Replacement
All removable parts can be ordered from your Philips dealer or a Philips
service centre.
Environment
,Do not throw the machine away with the normal household waste
at the end of its life, but hand it in at an ofcial collection point for
recycling. By doing this you will help to preserve the environment.
Guarantee & service
If you need service or information or if you have a problem, please visit
the Philips website at www.philips.com or contact the Philips Consumer
Care Centre in your country (you nd its phone number in the worldwide
guarantee leaet). If there is no Consumer Care Centre in your country, go
to your local Philips dealer.
The purchase of the Philips SENSEO\coffee machine does not exhaust
any of the rights of Sara Lee/Douwe Egberts or Philips under any of their
patents nor does it confer upon the purchaser a licence under these
patents.
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Troubleshooting
If you have a problem, you may nd the solution in the table below. If
the table does not provide the solution to your problem or if you have a
question, see chapter ‘Guarantee & service’.
Problem Solution
The indicator light continues
to ash slowly.
You have not yet ushed the coffee machine (see chapter ‘Preparing the
machine for use’).
You have used the SENSEO\coffee machine at an altitude higher than
2200 metres above sea level.This has caused the water in the machine
to start boiling before it has reached the required temperature, which
prevents the machine from functioning properly. Switch the machine off
and no longer use it at altitudes higher than 2200 metres above sea level.
The SENSEO\coffee
machine does not produce
coffee when used for the
rst time.
You have not yet ushed the coffee machine. When you use the machine
for the rst time, you have to ush it before you start brewing coffee (see
chapter ‘Preparing the machine for use’).
The indicator light continues
to ash rapidly.
Make sure that:
the water reservoir has been properly placed;
there is enough water in the water reservoir (i.e. above the qMIN level
if you want to brew 1 cup);
the ambient temperature is not lower than 10 °C. If it is, the machine will
not function properly.
Type HD7824 only: the 2-
cup button qq cannot be
operated.
Make sure that there is enough water in the water reservoir for brewing
2 cups of coffee. If the light ring around the 2-cup button qq is out,
there is not enough water in the water reservoir for brewing 2 cups.
Water leaks from the coffee
machine.
Make sure that:
the lid is properly closed (the lever must be properly locked);
the water reservoir has not been lled beyond the MAX level;
the sieve in the centre of the pod holder is not clogged. If it is, unclog the
sieve by holding the pod holder under a running tap. If necessary, you can
use a washing-up brush or a pin to unclog the sieve;
the coffee pod has been put properly in the centre of the pod holder;
the sealing ring has not got stuck under the edge of the water distribution
disc (see gure 1 at the beginning of these instructions for use).
the water drops on the worktop are not the result of placing or
removing the water reservoir or removing used coffee pods.
you do not remove the water reservoir when the coffee machine is
heating up.This may cause water that normally ends up in the water
reservoir to leak out of the machine.
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Problem Solution
In all other cases, contact the Philips Consumer Care Centre in your
country.
The coffee spout cannot be
taken out of the machine.
The coffee spout can only be taken out after the coffee collector has
been removed.
The lid cannot be opened. A vacuum may have temporarily formed under the lid.
Switch the machine off. Pull the lever up as far as it will go and wait 24
hours before opening the lid.You may need to use quite some force.
Make sure that the sieve in the centre of the pod holder is not clogged.
If it is, unclog the sieve by holding the pod holder under a running tap. If
necessary, you can use a washing-up brush or a pin to unclog the sieve.
Make sure you do not move the SENSEO®machine. Moving the machine,
placing it outdoors or in a cool or cold environment does not accelerate
the unlocking of the lid.
Do NOT put the SENSEO®machine in the fridge or freezer, as this does
not accelerate the unlocking of the lid.
If problems continue to occur, contact the Philips Consumer Care Centre
in your country.
The coffee machine
produces less coffee than
before.
Perhaps the sieve in the centre of the pod holder is clogged. If this is the
case, unclog the sieve by rinsing the pod holder under a running tap. Use
a washing-up brush to clean the sieve, if necessary.
Descale the machine (see chapter ‘Descaling’).
The SENSEOcoffee
machine brews only a small
quantity of coffee or no
coffee at all when it is used
for the rst time.
You have not ushed the machine properly before rst use. As a result,
the boiler is not or not completely lled. Flush the machine properly (see
chapter ‘Preparing the machine for use’) before you brew another cup of
coffee.
The lid cannot be closed
properly.
Check if a used coffee pod is sticking to the water distribution disc. If this
is the case, remove the used pod.
Check if you used the correct pod holder. Use 2 pods in combination
with the deeper 2-cup pod holder qq. Use 1 pod in combination with
the 1-cup pod holder q.
The machine has been
stored in a room that was
not frost-free.
Contact the Philips Consumer Care Centre in your country.
The SENSEO\coffee is not
strong enough.
Make sure that:
you have used the correct number of pods and have pressed the right
button. Use 1 pod in combination with the 1-cup pod holder qand the
1-cup button q. Use 2 pods in combination with the 2-cup pod holder
qq and the 2-cup button qq;
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Problem Solution
the coffee pod(s) have been placed properly in the centre of the pod
holder, to prevent water from escaping along the edge of the pod(s).
When you are using two coffee pods on top of each other, make sure
that the convex sides of both pods are pointing downwards and press
the pods lightly into the pod holder;
you have not used the same pod twice by accident;
the coffee in the pod is evenly distributed;
If you prefer a more robust avour, SENSEO\coffee pods with a stronger
blend are available.
The SENSEO\coffee is too
strong.
If you prefer a milder avour, SENSEO\coffee pods with a milder blend
are available.
The coffee is not hot
enough.
Do not use cups that are too large, as they will cause the coffee to get
cold more quickly. Make sure the cups have a capacity of at least 150 ml.
Water and steam have
leaked from the bottom of
the appliance in a fast way.
Your SENSEO®machine has a technical malfunction and has drained all
water for safety reasons.The machine is blocked and does not function
anymore. For assistance, please visit our website www.senseo.com or take
the machine to a Philips service centre.
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