Philips SENSEO HD 7810 User manual

www.philips.com
HD7811, HD7810
Coffee Machine
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The purchase of the Philips Senseo coffee machine does not exhaust any of the
rights of Sara Lee/Douwe Egberts or Philips under any of their patents nor does
it confer upon the purchaser a licence under these patents.

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Introduction.
With the Senseo\coffee machine by Philips you can enjoy a perfect cup of
coffee - topped with a rich crema layer - whenever you feel like it. Each cup
is freshly brewed, so you're always sure of that pure, smooth taste. The
unique Senseo\brewing system from Philips in combination with the
special Senseo\coffee pods from Douwe Egberts make sure you get only
the very best in flavour and aroma from freshly roasted coffee.
The Douwe Egberts coffee in convenient Senseo\coffee pods and Philips'
unique new Senseo\brewing system are perfectly matched to ensure that
the best taste and aroma are extracted from the coffee.
To optimise the taste of the coffee, you should keep the following aspects in
mind:
Fresh water
Use fresh water every day. If you have not used the machine for some time,
rinse the water reservoir, fill it with fresh water and flush the machine before
you use it again (see 'Preparing the machine for use').
Fresh coffee pods
Use the Senseo\coffee pods that have been specially developed by
Douwe Egberts for your Senseo\coffee machine for a full, round taste.
The Douwe Egberts Senseo\coffee pods will stay fresh longer if you close
the package by means of the keep-fresh seal after use or if you store them
in a storage container.
A clean machine
Clean and descale your Philips Senseo\coffee machine regularly (see
'Cleaning' and 'Descaling'). Remove used coffee pods after brewing. If a
used pod has been left in the coffee machine and you have not used the
machine for some time, flush the machine before you use it again (see
'Preparing the machine for use').
General description (fig. 1).
AWater reservoir
BLid of water reservoir
C1-cup pod holder
D2-cup pod holder
ECoffee outflow unit
FCover of coffee outlow unit
GDrip tray
HCup tray
IWater distribution plate
JSealing ring
KOutflow valve
LPilot light

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Important.
Read these instructions for use carefully before using the machine and save
them for future reference.
◗Check if the voltage indicated on the bottom of the machine
corresponds to the local mains voltage before you connect the
machine.
◗Do not use the machine if the plug, the cord or the machine itself is
damaged. The mains cord may only be replaced and other repairs
may only be carried out by Philips or a service centre authorised by
Philips in order to avoid hazardous situations.
◗To prevent unexpected contact with hot water, always make sure the
lid of the Senseo\machine is properly locked before you start using
the machine.
◗Do not use the machine in combination with a transformer, as this
could cause hazardous situations.
◗Put the machine on a flat, stable surface outside the reach of children
and make sure children do not play with the machine. Never let the
machine operate unattended.
◗Do not use the machine at altitudes higher than 1500 metres above
sea level.
◗The machine does not work at temperatures below 10cC.
◗Flush the coffee machine with fresh water before using it for the first
time (See 'Preparing the machine for use'). This will cause the boiler
to fill with water, which is essential for the machine to work properly.
◗Do not use the Senseo\machine in combination with water
softeners based on sodium exchange.
Preparing the machine for use.
NB: YOU CANNOT BREW COFFEE IF YOU HAVE NOT
FLUSHED THE SENSEO® COFFEE MACHINE FIRST!
The flushing cycle causes the boiler to be filled with water. After this the
coffee machine is ready for use.
Flush the machine in the following way:
1Remove the water reservoir (fig. 2).
2Fill the water reservoir with cold water up to the MAX indication and
put it back into the machine (fig. 3).
3Release the lid by moving the lever upwards (fig. 4).
4Open the lid (fig. 5).
5Put the 1-cup or 2-cup pod holder in the machine without pod(s) (fig. 6).
6Close the lid and lock the lever (fig. 7).
BMake sure the lever is properly locked by pushing it down until it snaps
home with a click.
BNever flush the machine with the lid open. The lid must be properly locked.
7Put the plug in an earthed wall socket.
8Put a bowl (with a capacity of at least 1500 ml) under the coffee
outflow openings to collect the water (fig. 8).

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9Press on/off button Iand subsequently press buttons °and °°
briefly at the same time (fig. 9).
◗The machine will fill itself with water from the water reservoir. This
will take some time and you will probably not notice that this is
happening. After a while, the machine will start flushing and it will
switch itself off after the flushing cycle. During the flushing cycle the
machine produces more noise than during a regular brewing cycle.
BBefore using the machine for the first time, clean the coffee outflow unit and
the pod holders with hot water and some washing-up liquid or in a
dishwasher. Clean the water reservoir thoroughly in hot water, if necessary
with some washing-up liquid.
Now your Philips Senseo\coffee machine is ready for use.
Brewing coffee.
1Fill the water reservoir with cold water up to the MAX indication and
put it back into the machine (fig. 3).
Never pour milk, coffee, hot water or carbonated water into the water
reservoir.
-°MIN: minimum amount of water required to brew 1 cup of
Senseo\coffee.
-°° MIN: minimum amount of water required to brew 2 cups of
Senseo\coffee.
- A full reservoir allows you to make Senseo\coffee a number of times
(up to 5 cups (HD7810), 10 cups (HD7811). This makes it unnecessary
to fill the water reservoir each time you want to make a cup of coffee.
2Press on/off button I(fig. 10).
The pilot light blinks while the water is heating up. Heating up takes approx.
90 seconds.
◗The coffee machine is ready for use when the pilot light burns
continuously.
3Release the lid by moving the lever upwards (fig. 4).
4Open the lid.
5First place the appropriate pod holder in the machine.
BMake sure the pod holder is clean and the small hole in the centre is not
clogged, e.g. loose coffee grounds.
◗If you want to make one cup of Senseo\coffee, use 1 coffee pod in
combination with the 1-cup pod holder and the °button (fig. 11).
◗If you want to make two cups of Senseo\coffee, use 2 coffee pods in
combination with the deeper 2-cup pod holder and the °° button
(fig. 12).
6Next, place the Senseo\coffee pod(s) properly in the centre of the
pod holder, with the convex side pointing downwards.
BUse Senseo\coffee pods from Douwe Egberts especially designed for your
Senseo\coffee machine for a full and round taste.
◗Place 1 Senseo\coffee pod in the 1-cup pod holder (fig. 13).
◗Place 2 Senseo\coffee pods in the 2-cup pod holder (fig. 14).

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BMake sure the coffee in the pod(s) is evenly distributed and press the pod(s)
lightly into the pod holder.
BNever use torn pods or normal ground coffee, as this could cause the
machine to become blocked.
7Close the lid and lock the lever (fig. 7).
Always check if the lid is properly locked. The lever must be pushed down
until it snaps home with a click.
Never start brewing with the lid open. The lid must be properly closed.
8Place one cup or two cups under the outflow openings (fig. 15).
The cups you use should have a capacity of at least 150 ml. Do not use cups
that are too large, as they will cause the coffee to get cold more quickly.
9Press the button indicating the number of cups of Senseo\coffee
you want to brew (fig. 16).
-°for one cup
-°° for two cups
◗The Senseo\coffee machine starts brewing.
- The machine automatically supplies the optimal amount of water.
- You can interrupt the brewing process at any time by pressing the
on/off button I. If you switch the machine back on after having
interrupted the brewing process, the machine will not complete the
interrupted brewing cycle.
Do not remove the water reservoir during a brewing cycle, as this will
cause the machine to draw in air. When this happens, the next cup will
only be partly filled.
If the cups are only half full when the machine stops brewing, there was
not enough water left in the water reservoir to brew two cups. To obtain
two full cups, fill the water reservoir and press button ° for one cup.
The two cups will then be filled completely.
10 Remove the coffee pod(s) after use by lifting the pod holder out of
the machine and emptying it.
Be careful when doing this, for there may still be some water/coffee on the
coffee pod(s).
Tips
◗By rinsing the pod holders and the coffee outflow unit regularly, you
will make sure that the coffee always tastes optimally.
◗The Senseo\coffee will taste best if you stir it before drinking it.
◗If you intend to make another cup of Senseo\coffee later, just leave
the coffee machine switched on. The machine will automatically
switch itself off after 1 hour (fig. 17).
Cleaning.
Never immerse the Senseo\coffee machine in water.
Never clean the machine by flushing it with the lid open.
1Always unplug the machine before cleaning it.
2Clean the outside of the machine with a moist cloth.
3Remove the coffee outflow unit (fig. 18).
◗You can disassemble the coffee outflow unit for more thorough
cleaning! (fig. 19).

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4Clean the coffee outflow unit and the drip tray in hot water, if
necessary with some washing-up liquid, or in the dishwasher (fig. 20).
5Hold the cup tray in your hand while cleaning it with hot water, if
necessary with some dish soap. (fig. 21).
The cup tray can also be cleaned in the dishwasher.
To clean the cup tray, remove it from the machine, as it might prove
sharp when handled incorrectly. Always handle it carefully!
6Clean the pod holders in hot water, if necessary with some washing-
up liquid, or in the dishwasher (fig. 22).
Check if the hole in the centre of the pod holders is not clogged. If the hole
is clogged, unclog it by holding the pod holder under a running tap. If
necessay, you can use a washing-up brush or a pin to unclog the hole.
7Clean the water reservoir in hot water, if necessary with some
washing-up liquid (fig. 23).
BThe cover of the water reservoir can be removed to allow thorough cleaning
of the inside.
BIf you are using a washing-up brush, be careful not to damage the valve in
the bottom of the water reservoir.
8Rinse the parts with fresh water after cleaning and put them back into
the machine.
9Clean the water distribution plate with a moist cloth (fig. 24).
Be careful when you do this; make sure that the rubber sealing ring does not
get stuck under the edge of the water distribution plate. If it does, the coffee
machine will start leaking!
Descaling.
Regular descaling will prolong the life of the coffee machine and will
guarantee optimal brewing results for a long time. If the machine is used
twice a day on average, it must be descaled once every 3 months.
1Fill the water reservoir up to the MAX indication with descaler and
water according to the instructions on the package of the descaler.
Then put the water reservoir back into the coffee machine (fig. 2).
Use a descaler based on citric acid.
2Press on/off button I(fig. 10).
The machine is ready for use when the pilot light burns continuously.
3Place the 1-cup pod holder in the coffee machine, preferably with a
used coffee pod in it. Close the lid and make sure it is properly
locked.
We advise you to put a used coffee pod in the pod holder when you
descale the machine. This pod will serve as a 'filter' to prevent the hole in
the pod holder from getting clogged with scale residues.
4Put a bowl with a capacity of at least 1500 ml under the coffee
outflow openings to collect the mixture of descaler and water (fig. 8).
5Press the °° button for 2 cups and let the appliance operate.
Repeat this until the water reservoir is empty (fig. 25).

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Never descale the Senseo® coffee machine with the lid open. Make sure
the lid is properly locked.
6Repeat steps 1 to 5 with a new mixture of descaler and water.
7Empty the water reservoir to remove the mixture of descaler and
water. Flush the machine with fresh water at least 3 times by
repeating steps 1 to 5.
◗Do not refill the water reservoir with used hot water.
8Clean the pod holder after descaling to prevent the hole in the centre
from getting clogged.
Frost-free storage.
If the coffee machine has already been used and therefore has been flushed
with water, it may only be used and stored in a frost-free place to prevent it
from becoming damaged.
Replacement.
All removable parts can be orderd from your Philips dealer or a Philips
service centre.
Replacing the mains cord.
If the mains cord of the Senseo\coffee machine is damaged, it may only be
replaced by Philips or a service centre authorised by Philips in order to avoid
hazardous situations.
Guarantee & service.
If you need service or information or if you have a problem, please consult
the worldwide guarantee leaflet or visit our Web site: www.philips.com.
You can also contact the Philips Customer Care Centre in your country;
they will be happy to help you.
For the UK and Ireland the telephone numbers are:
- United Kingdom: 0845-6010354 (calls charged at local rate)
- Ireland: 353 17640 000
You will find the telephone numbers for other countries in the worldwide
guarantee leaflet. If there is no Customer Care Centre in your country, turn
to your local Philips dealer or contact the Service Department of Philips
Domestic Appliances and Personal Care BV. You will find their address and
fax number in the worldwide guarantee leaflet.
Troubleshooting
If you have a problem, you may find the solution in the table below. If
the table does not provide the solution to your problem or if you have
a question, see the chapter 'Guarantee & service'.

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Solution
You have not yet flushed the coffee machine. See
'Preparing the machine for use'.
You have used the Senseo\coffee machine at
an altitude higher than 1500 metres above sea
level. This has caused the water in the machine to
start boiling before it has reached the required
temperature, which prevents the machine from
functioning properly. Switch the machine off and
no longer use it at altitudes higher than 1500
metres above sea level.
You have not flushed the coffee machine before
using it for the first time. As a result, the boiler is
not filled completely. Flush the coffee machine
(see 'Preparing the machine for use') before you
start brewing coffee.
Make sure that:
the water reservoir has been properly placed;
there is enough water in the water reservoir (i.e.
above the °MIN level if you want to brew 1
cup);
the ambient temperature is not lower than 10cC.
If it is, the appliance will not function properly.
Make sure that:
the lid is properly closed (the lever must be
properly locked);
the water reservoir has not been filled beyond
the MAX level;
the hole in the centre of the pod holder is not
clogged. If it is, unclog the hole by holding the
pod holder under a running tap. If necessary, you
can use a washing-up brush or a pin to unclog the
hole;
the coffee pod has been put properly in the
centre of the pod holder;
the sealing ring has not got stuck under the edge
of the water distribution plate (see drawing at the
beginning of these instructions for use).
NB: It is perfectly normal for some drops of water
to spill onto the worktop. This may happen, for
instance, when you place or remove the water
reservoir. Be careful when removing used coffee
pods, for there may still be some water on the
pods.
Do not remove the water reservoir when the
coffee machine is heating up, as this may cause
some water to leak out of the machine (this
water would normally end up in the water
reservoir).
In all other cases, contact the Philips Customer
Care Centre in your country.
A vacuum may have temporarily formed under
the lid.
Switch the machine off. Pull the lever up as far as
it will go and wait 24 hours before opening the
lid. You may need to use quite some force.
Make sure that the hole in the centre of the pod
holder is not clogged. If it is, unclog the hole by
holding the pod holder under a running tap. If
necessary, you can use a washing-up brush or a
pin to unclog the hole.
If problems continue to occur, contact the Philips
Customer Care Centre in your country.
Descale the machine (see 'Descaling').
Check if a used coffee pod is sticking to the water
distribution plate. If this is the case, remove the
used pod.
Problem
The pilot light continues to blink
slowly
The Senseo\coffee machine
does not produce coffee when
used for the first time
The pilot light continues to blink
rapidly
Water leaks from the coffee
machine
The lid cannot be opened.
The coffee machine produces
less coffee than before.
The lid cannot be closed
properly.

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Solution
Contact the Philips Customer Care Centre in
your country.
Make sure that:
you have used the correct number of pods and
have pressed the right button. Use 1 pod in
combination with the 1-cup pod holder and the
°button. Use 2 pods in combination with the
2-cup pod holder and the °° button;
the coffee pod(s) has/have been placed properly
in the centre of the pod holder, to prevent water
from escaping along de edge of the pod(s).
When you are using two coffee pods on top of
each other, make sure that the convex sides of
both pods are pointing downwards and press the
pods lightly into the pod holder;
you have not used the same pod twice by
accident;
the coffee in the pod is evenly distributed;
If you prefer a more robust flavour, Senseo\
coffee pods with a stronger blend are available.
If you prefer a milder flavour, Senseo\coffee
pods with a milder blend are available.
Do not use cups that are too large, as they will
cause the coffee to get cold more quickly. When
using cups, make sure they have a capacity of
150 ml. When using a mug, make sure it has a
capacity of 280 ml.
Problem
The machine has been stored in
a room that was not frost-free.
The Senseo\coffee is not
strong enough.
The Senseo\coffee is too
strong
The coffee is not hot enough