Philips Senseo Latte Duo HD6570/60/B User manual

Published by Philips Consumer Lifestyle Printed in the Netherlands © Copyright reserved Subject to modification
ServiceManual
Philips Consumer Lifestyle
Senseo®Latte Duo
HD6570/60/B
17/07 Version 1.1
Product information
Safety
•This product meets the requirements regarding
interference suppression on radio and TV.
•After the product has been repaired, it should function
properly and has to meet the safety requirements as
officially laid down at this moment.
Technical information
•Voltage : 220 - 240 V
•Frequency : 50 Hz
•Power consumption : 2450 W
ºBoiler : 1450 W
ºThermo block : 1200 W
•Color setting : Deep black
•Dimensions (WxDxH)
ºAppliance : 210 x 315 x 290 mm
ºF-Box : 285 x 390 x 334 mm
•Materials
ºHousing : PA, PP, ABS
ºSpout, collector : PP
ºWater container : PP
ºDrip tray : ABS
•Stand-by power consumption : < 0,5 W
•Brewing pressure : < 1,6 Bar
•Steam pressure : < 1,0 Bar
•Water container capacity : 1,0 L
•Auto shut-off time : 15 min
•Volumes and recipes, see table:
Functions :
•Coffee boost technology
•Serves two (milk/coffee) drinks at a time
•Programmable recipes (only for HD6574)
•Consumer Replaceable Parts
ºCRP100/01 Podholder 1-cup, Black
ºHD5015/01 Podholder 2-cup, Black
ºCRP126/01 Collector, Deep black
ºCP9014/01 Water container, Sepia Grey
ºCP9018/01 Drip tray, Deep black
ºCP9017/01 Drip tray cover, Deep black
ºCP0599/01 Milk unit, Chrome/Deep black
ºCP0221/01 Coffee spout assy, Deep black
ºCP0600/01 Milk hose assy, Deep black
ºCP0598/01 Milk container assy + Hose assy, Black
Optional (accessories)
•No specific issues

HD6570/60 /B
2-25
Technical information
General Coee and Milk specications:
In-cup volume (in mL)
Black coee Milk recipe
Normal Strong Cappuccino Latte Macchiato Café Latte
General WEU version 122 * 60 * 160 * 220 * 190 *
France specic version 100 * 60 *
* Inuenced by personal coee preference, to be programmed by the consumer plus or minus 37% of the indicated values.
Temperature indication (in °C) ** Black coee
Milk recipe
Cappuccino Latte Macchiato Café Latte
General WEU
> 74 > 72 > 69 > 63 > 67
France Specic
Measurement specications:
Water spec **
(without pod, in mL)
Black coee Milk recipe
General WEU France SpecicCoee (water) Milk (water) Total (water)
1-cup (with 1-cup podholder) 133 ± 10 111 ± 10 72 ± 10 68 ± 10 140 ± 10
2-cups (with 2-cups podholder) 2 x 133 ± 10 2 x 111 ± 10 2 x 72 ± 10 2 x 68 ± 10 2 x 140 ± 10
Temperature indication water ** (in °C) General
WEU
France
Specic
> 74 > 72
** Only valid for the default personal coee preference setting
Note: Please note that the HD6574/xx models are equipped with a personal preference for each recipe. Make sure to
select the default setting. (Press CALC button + recipe to change, for 2 seconds, until the appliance beeps.
To select default volume press the Milk only button 6. Next the appliance proceeds to make the desired recipe.)
Capacitive User interface layout
CALC
AUTO OFF
Calc LED & Button
1. Café Latte
2. Latte Macchiato
3. Cappuccino
1-cup LED 2-cup LED
4. Normal Coffee
Milk only 6.
Strong Coffee 5.

HD6570/60 /B
3-25
Hydraulic owchart
PCBA layout and functional schematic
Steam
connector
Thermo
block
Boiler
Water
Container
Venting
valve
Water pump
Inside the appliance
n
hh
ff
dd
cc
ee
Three-way valve
Brew
head
gh
e
d
f
cb
m
gg
ia
Legend: Low pressure tube
High pressure tube
Low pressure connections
High pressure connections
a - n
aa - hh
Steam
pump
One way
valve
bb klaa j
P
P
NTC
Fuse
Fuse
TCO
NTC
Fuse
Fuse
Water level
sensor
N
E
L
Boiler
Thermoblock
Pump
Steam
pump
UI
PCBA
WSS
PCBA
Blue wire
AMP2
AMP7
Yellow wire
AMP4
White wire
AMP3
Black wire
Brown wire from cordset
AMP1
AMP6
Red wire
AMP10
Brown wire
AMP8
Brown wire
AMP5
Brown wire
J7
Water level
NTC-B
J4
J3 - UI
NTC-TB
J5
AMP9
Brown wire
-t
-t
Technical information

HD6570/60 /B
4-25
Tools
Tools required for repair and diagnostics are:
•Flathead screwdriver # 0, # 2
•Torx screwdriver (T15)
•Cutter
•Cable tie tightening tool
•Digital Multimeter
ºFluke 116 or comparable device with a base accuracy for temperature of 0,05 % or ± 0,3 °C Temperature probe
80PK-22 (80AK-A Thermocouple adapter required)
•Scale
ºKERN EMB 500-1 or comparable device with a base accuracy of 0,05 % or ± 0,5 g
•Power meter
ºVoltcraft EnergyCheck 3000 or comparable device with a base accuracy of 1 % or ±5W
•Stopwatch
ºBasic model
Note: All measurement devices need to be calibrated, certified and traceable to the international standards/laboratories.
Technical information

HD6570/60 /B
5-25
Disassembly- and Reassembly advice
Remove all loose parts like Driptray, water container and
pod-holders.
Remove the back cover.
•Remove the four Torx screws (A) (T15) from the back
cover.
•Carefully unhook the back cover from behind the both
side covers.
•Use a flathead screwdriver to undo both snap hooks on
either side of the back cover
•The back cover can now be tilted forward.
•Two hoses are still connected to the water container
socket, they can be removed for easy access.
Remove the front cover.
•Place the appliance on its backside, to be able to reach
the underside.
•Use a flathead screwdriver to undo both snap hooks.
1
2
Remove the side covers.
•To be able to remove the side covers the top cover
surrounding the lid needs to be removed, to do this two
snap hooks need to be undone, they can be reached via
the opening of the back cover.
•Unlatching the hooks needs some force, once undone
you need to open the brewchamber to be able to
completely remove the top cover.
•Unscrew both screws (B) on top side of the appliance,
they were previously covered by the top cover.
•Place the appliance on its backside, now you can undo
the snap hooks (two on either side) , then you can
remove the side panels.
With all covers removed you are able to reach all main
components:
- Pump
-Boiler
- Steam pump
- 3-way valve
- Thermo block fuses
- Brew head

HD6570/60 /B
6-25
Disassembly- and Reassembly advice
Remove the brewhead.
•Unhook the 3-way valve from the Brew chamber back
frame and undo the hose from the 3-way valve to the
brew chamber.
•Unhook the boiler from the boiler support on the Brew
chamber bottom.
•The Brew head can now be tilted forward and removed
from the appliance.
Remove the PCBA
•To be able to remove or replace the PCBA it is the easiest
to open the appliance up until you have the Brew head
removed.
•Carefully unplug all connectors on the lower right side
of the PCBA for the NTC’s, Brew head switch and water
level sensor.
•Disconnect the Brown and Blue lead from the Cordset on
the left side of the PCBA
•Undo all fixed leads from their routing through the
frame. They are going to: Boiler, Thermo block, Steam
pump and Water pump.
•The PCBA is held in place by one screw (E) in the center
of the PCBA.
Open the brew head lid
•To be able to open the lid of the brew head, remove the
front, back and side covers.
•Disconnect the UI cable from the Main PCBA (J3) to the
brewhead, and undo its routing through the inner frame.
•Undo the hose from the 3-way valve to the brew head.
•Use a flathead screwdriver to unhook one side of the
hinges of the brew head lid. Carefully feed the hose and
cable through the frame.
•To open the lid, undo the eight snaphooks holding the
lid in place. To be able to remove the lid completely the
lever needs to be in the Open position (flipped up).
Note: Please make very sure that all wires you have
undone will be put back properly and with
the same routing as they have originally been
designed.
Note: Any tie-wrap that has been cut must be replaced
by a new one as specified on the Parts list, and
tightened with a force of 115 N.

HD6570/60 /B
7-25
Repair instruction
Boiler / Brew chamber
1. Brewhead sensor wire must be taped as far away from
the boiler wires as possible. (EMC)
2. Boiler wires over the boiler, not behind or in front of
the boiler. (Safety)
PCBA – Ty wraps
After PCBA replacement:
1. Ty-wrap Black, Yellow and White lead close to the
connection of the white lead on the PCBA. (Safety)
2. Ty-wrap Black, Yellow, White, Blue and Red lead close
to the connection of the red lead on the PCBA. (Safety)
2
1
Brewhead
sensor
1
2
Cordset, Earthwire and Thermoblock
1. Ferrite bead must be in place and ty-wrapped to lter
out interference. (EMC)
2. “Clean” Brown and Blue wire must be ty-wrapped to
Earth-wire close the Thermo-block. Earth-wire must
be as far away from the cord-set as possible. (EMC)
3. Two Black fuse-wires to Thermo-block must run
horizontal to the right, running behind the Steam-
pump. (Safety)
3
2
1

HD6570/60 /B
8-25
Repair instruction
Descaling
Scale builds up inside the machine during use. It is
essential to descale the SENSEO® coee machine when
the CALC light goes on. If the descaling procedure is not
performed correctly, scale residue remains behind in the
machine. This causes scale to build up more quickly and
may cause permanent and irreparable damage to the
machine.
Use the correct descaling agent Use SENSEO® Descaler
(HD7012, HD7011, HD7006) only. It has been
developed to ensure better machine performance and
operation. Never use a descaling agent base on mineral
acids such as Sulphuric acid, Acetic acid (vinegar) or
Hydrochloric acid. These descaling agents may damage
your SENSEO® coee machine.
For detailed instructions please refer to the Directions for
Use, Chapter Descaling.
Volume adjustment
Note: Volume adjustment may only be carried out in
case the repair technician is sure there is no other
underlying cause (e.g. leakage, incorrect voltage
settings etc.) for the deviation in volume from the
factory default.
How to adjust the volume output:
1. Make sure the boiler is lled properly, otherwise
perform the Flush before rst use procedure, according
to the instructions in the DFU
2. Switch the appliance on, and wait until the unit is
ready.
3. Place either the 1-cup or the 2-cup pod holder in the
appliance without a coee pod.
4. Calibrate a scale with the cup you are going to use for
the measurement.
5. Press the Normal coee button once, to make a normal
cup of water. (when nished also poor the contents of
water left in the pod holder into the cup)
6. Measure the output and compare to the specications
on Page 2.
7. Determine the deviation from the specication, the
deviation can be adjusted in steps of 3,5 mL.
The deviation divided by 3,5 will tell you how many
steps you need to in-, or decrease.
8. Follow the steps as mentioned under Service modes -
Manual pump calibration to re-calibrate the pump.
9. Measure the newly programmed volume.

HD6570/60 /B
9-25
Repair instruction
Service modes
The appliance is equipped with a dedicated service mode. The service mode enables you to carry out some settings and
tests.
Please note, as the appliance is equipped with a capacitive touch panel as a user interface, special attention is required
to be able to enter several service modes. The capacitive buttons need 0,5 seconds to initialize after the mains is
connected. During this timeslot the capacitive buttons must not be touched, otherwise you will not be able to enter the
service modes.
•Manual pump calibration
Calibration-step 0: Entry to calibration mode
1. Connect mains;
2. After 0.5 second and before 1.5 second operate Button 2 and Button 5 simultaneously.
On/o LED will be switched ON.
3. Release all switches.
On/O LED will be switched OFF.
Calibration-step 1A: Decrease calibration value
1. Push (and release) button 2 to decrease the calibration value.
The On/O LED will be ON for 0.5 seconds.
2. Repeat step 1A.1 when required.
Calibration-step 1B: Increase calibration value
1. Push (and release) button 5 to increase the calibration value.
The On/O LED will be ON for 0.5 seconds.
2. Repeat step 1B.1 when required.
Calibration-step 2: Store calibration value
1. Operate the On/O button.
On/O LED will blink fast for 1.0 seconds and the calibration value is stored.
2. Release all switches
The On/O and 1-cup LED will be OFF
Calibration-step 3: End mode
1. Disconnect mains End test program

HD6570/60 /B
10-25
•Sensor & LED test
To validate the assembly and electrical correctness of an appliance, especially during testing and debugging phase, a
sensor and LED test is very useful. Please keep in mind that it is not an automated test and only intended as indication.
Test-step 0: Entry to test mode
1. Connect mains;
2. After 0.5 second and before 1.5 second operate Button 2, On/O button and Button 5.
3. Release all switches.
4. All LEDs will be ON for 1.0 seconds and after that switch to OFF again.
Test-step 1: Button identication
1. Manually operate a button.
The related LED - refer to the table below - will be ON.
2. Release the button.
The related LED - refer to the table below - will be OFF.
Sensor LED LED on LED o
Decal button Decal LED Button pressed Button released
Button 1 1-cup LED Button pressed Button released
Button 2 1-cup LED Button pressed Button released
Button 3 1-cup LED Button pressed Button released
On/O button On/O LED Button pressed Button released
Button 4 2-cup LED Button pressed Button released
Button 5 2-cup LED Button pressed Button released
Button 6 2-cup LED Button pressed Button released
Test-step 2: Entry sensor mode
1. Operate Button 2, On/O button and Button 5.
2. Release all switches
3. All LEDs will be ON for 1.0 seconds and after that switch to OFF again.
Test-step 3: Sensor identication
1. Manually operate a sensor.
The related indicator - refer to the table below - will be activated.
2. Release the sensor.
The related indicator - refer to the table below - will be deactivated.
Sensor LED LED on LED o
NTC Boiler On/O LED NTC error NTC OK
NTC Thermo block Decal LED NTC error NTC OK
Water level sensor 1-cup LED Water present Water low or no water present
Test-step 4: End test
1. Disconnect mains end test program
•Boiler reset
Boiler reset-step 0: Entry to boiler reset mode
1. Connect mains.
2. After 0.5 second and before 1.5 second operate Button 3 and Button 4.
3. Release all switches
The On/O LED will blink fast for 0.5 second.
Repair instruction

HD6570/60 /B
11-25
Functional test diagram for milk-based appliances
START
Appliance
RESET appliance &
Flush with 1 pod holder
Appliance does start?
ON - time no more than 5 sec
Rapid blinking for 1 sec
when cable is plugged in?
No function Check
Cables or change PCBA
Exchange the complete
appliance
On / Off knob
blinks 1 x per second?
Check pump Replace
PUMP
Replace
BOILER & PUMP
On / Off knob
blinks 5 x per second?
Heating (1400 W)
(2650 W for HD657x)
Check
WC [FLOAT] / HAL sensor
Check
Boiler fuses or TCO
Repair / replace
WC [FLOAT] / HAL sensor
Fast blinking during start
ON / OFF switch?
Check / repair
brew head switch
Is pump working?
LEAKAGE?
Appliance is already RESET
Flush with 1 pod holder
Combined
Measurement
SATISFACTION TEST
CHECK LIST
position leakage
MAIN
FLOW CHART
1 cup volume
(133 ± 10 ml)
First 1 cup temperature
with water (> 74 °C)
Check and / or change NTC
Temperature OK?
CHECK LIST
Volume too high / too low
Difference : Left / Right > 10 ml
Replace
BOILER
STOP
Flushing
Water out of spout?
(within 5 sec?)
1 cup volume
(133 ± 10 ml)
2 cups volume (133 ± 10 ml)
Difference : Left / Right < 10 ml
Check for (Semi) empty Boiler
Check on LEAKAGE
Replace
PUMP
NO NO NO YES
YESYES
YES
YES
YESYES
YES
YES
NOK NOK
NOK NOK
NOK
NOK
NOK
NO
NOK
NO NO
NO OK
OK
OK OK OK
NOK
NO
Repair instruction

HD6570/60 /B
12-25
Additional functional test for milk recipe volume and temperature
Note: For all “action” boxes marked in yellow please refer to the latest version of the Senseo Repair Process.
Note: For new repair engineers it is advisable to start with the complete Senseo Repair Process, your contact in the
Global Consumer Care organization can provide this to you.
START
Appliance
RESET appliance &
Flush with 1 pod holder
Appliance does start?
Heating (2650 W)
Is pump working?
LEAKAGE?
Combined
Measurement
1st Cup COFFEE
Volume / temperature
Water out of spout?
(within 5 sec?)
CAPPUCHINO temperature
with water (> 62 °C)
CAPPUCHINO volume
(140 ± 15 ml)
CHECK LIST
Volume too high
Volume too low
YES
YES
YES
YES
OK
OK
NO
Repair instruction

HD6570/60 /B
13-25
Parts list
Pos Service code Description Remark
1 4222 259 68901 Milk Frothing Unit assy Chrome / Grey
110 4222 259 56511 MFU spout cover Chrome
120 4222 240 06792 MFU lock spring
130 4222 247 73341 Setting chamber Natural
140 4222 247 71341 Steam nozzle assy Star white
150 4222 247 73331 Recepter house Natural
160 MFU bottom cover Cashmere grey
2 4222 259 69551 Milk container + Lid + Black hose assy
210 4222 259 69481 Milk hose assy Deep black
3 4222 259 44211 Pad holder assy 1-cup Deep black
4 4222 259 44221 Pad holder assy 2-cup Deep black
5 4222 247 61280 Collector Deep black
6Coee spout assy Deep black
610 4222 247 72252 Coee spout cover Deep black
620 4222 247 71662 Coee spout Deep black
8 4222 247 72061 Drip tray cover Deep black
9 4222 247 71562 Drip tray Deep black
10 4222 259 59051 Water container assy Sepia grey
1010 Float spring
1012 Float spacer
1020 Float assy
1030 Valve seal
1040 Valve spring
1050 Valve rod
11 4222 247 71544 Top Cover Translucent diused black
12 4222 259 56722 Back cover Deep black
1210 WC sealing
1220 Filter
1230 WC socket
13 4222 247 59473 Housing Sensor Water level
14 4222 259 56481 Sensor Water level
15 4222 247 71533 Left panel Deep black
16 4222 247 71512 Frame Deep black
17 4222 247 71551 Front panel Deep black
18 4222 247 71522 Right panel Deep black
21 4222 259 59071 Steam out assy Deep black
2110 4222 247 07941 O-ring
22 4222 247 72163 BC Back frame
23 4222 259 59551 3-way valve Latte Duo/Quadrante
24 4222 247 71052 PCBA Cover

HD6570/60 /B
14-25
Parts list
Pos Service code Description Remark
25 4222 259 68891 Brew chamber assy Black / Cashmere grey
2510 Top lid assy Deep black
2520 4222 259 64991 Lever assy Black / Cashmere Grey
2530 4222 247 61310 Push rod
2540 Hose 3WV - BC
2550 4222 240 01410 Slider spring
2560 4222 247 72201 Lid frame Deep black
2570 4222 240 05990 Ejector pin
2580 4222 247 06810 Brewchamber seal
2590 4222 247 75332 Distribution disk Coee boost
25100 4222 240 01453 Lid spring
25110 BC bottom Deep black
25120 4222 259 59081 MFU guidance assy Cashmere grey
26 4222 247 75271 TCO cover, OPR
27 4222 247 43690 Boiler pin cover
28 4222 259 47301 NTC boiler assy
29 Hose B - 3WV
30 4222 259 65481 Boiler assy OPR 230V
31 4222 247 05134 O-ring, (NTC)
32 Thermoblock assy 230V
3210 4222 259 59231 Venting valve (VV)
3220 Hose TP - VV
3221 Hose OV - TB
3222 Hose TB - TP
3223 Hose TP - Steam outlet
3230 4222 247 72081 T-piece
3240 4222 259 41870 Fuse assy welded 1 piece
3250 4222 259 41750 Thermoblock 230 V / 50 Hz
33 Inner frame assy HD7855 / HD7856 / HD6570
3310 4222 259 67981 WSS PCBA assy 230 V 6pin connector HD7855 / HD7856 / HD6570
3320 Clamp
3330 4222 247 70981 Boiler support
3340 4222 247 07891 Hose WP - B
3341 Hose VV-WC
3342 Hose SP - OV
3343 Hose inlet - SP
3344 4222 247 71473 Hose connector WP
3345 Hose Inlet - WP
3360 4222 259 60371 One way valve
3370 4222 259 41230 Steam pump (SP) CEME E151

HD6570/60 /B
15-25
Parts list
Pos Service code Description Remark
3371 Damper SP
3380 4222 259 56571 Earth wire assy
3390 4222 259 37247 Pump (WP) 230 V / 50 Hz
3391 4222 247 04992 Damper WP
3392 4222 240 06771 Spring WP
33100 Inner frame WSS
33110 Inner frame WP
34 4222 247 72153 Base plate Cashmere grey
35 4213 247 05256 Foot
100 4222 244 50680 Ty-wrap
101 4222 244 50692 Ty-wrap Boiler

HD6570/60 /B
16-25
110
130
120
140
150
160
1
2
210
Exploded view

HD6570/60 /B
17-25
9
620
8
610
1010
1012
1020
1030
1040
1050
6
3
4
5
10
Exploded view

HD6570/60 /B
18-25
A
4x
i
a
Q
1230
1220
1210
12
14
13
11
Exploded view

HD6570/60 /B
19-25
B
B
16
17
15
18
Exploded view

HD6570/60 /B
20-25
n
f
hh
g
C
2110
24
23
22
21
Exploded view