Philips Satin Lady Shaver User manual

Troubleshooting
Philips Satin Lady Shaver
My skin is irritated afterusing my Philips Satin Lady Shaver
If your skin feels itchy or red after using your Philips Lady Shaver, try our tips below to solve
this issue yourself.
Check the shaving head
A dirty or damaged shaving head can be harmful to your skin. Always check your shaving or
trimming head before use to make sure that it is clean, in good condition and not damaged
or worn out. A damaged shaving head will cause declining product performance or even skin
irritation. Protect the foil by attaching a cap or comb during storage. If it is damaged order a
replacement immediately from our website or contact us for further support.
Use the shaver on clean skin
Using your Philips Lady Shaver on dirty or oily skin may cause irritation. Make sure that
your skin is clean, dry and free from grease before shaving.
Use on permitted areas
The Philips Lady Shaver is intended to shave hair in the bikini area, legs and underarms.
Only use it in intimate areas (the outside and inside of the outer labia) with the trimming
comb attached to the shaving head. We do not recommend using it on your face.
Please refer to the video below or the user manual for detailed instructions on how to safely
use your Lady Shaver.
Use the right shaving techniques
It is very important to use the proper shaving technique to get the best results and to avoid
irritation. While shaving, tightly pull your skin with one hand and slowly move the shaver
against the direction of hair growth. Make sure that your shaving or trimming head is in full
contact and flat on the skin. Do not press it too firmly on your skin, be gentle and move the
shaver slowly. Please refer to the video below for more information on using the right
shaving techniques.

Allow adjustment time and pre-treat skin
When you have not used your shaver for a while, it is normal that some skin irritation
occurs. Also, the skin in sensitive areas can react. Your skin may need to readjust to the
shaving process. Allow your skin some adjustment time. Try shaving before going to bed so
that your skin has time to rest overnight.
Tips:
•Clean your skin before your start.
• We advise that you exfoliate your skin 1 day before shaving to remove the dead skin
around your hair follicles and make it easier to remove hair.
• Try to avoid "over-doing" an area. So, do not go over the same spot too many times.
• Do not rub your skin dry after cleaning; pat it dry instead.
Use a clean shaving foil
Always check the head of your Lady Shaver to make sure that it is clean before you use it. If
it is not clean, make sure that you clean it. Turn off the product and remove the comb if it
was attached. Rinse the comb with water. Pull the shaving foil out of the shaver head and
rinse the shaving foil unit with lukewarm running tap water. Shake off the excess water and
completely air-dry the shaving foil head before attaching it back to its body. For detailed
cleaning instructions for your particular Lady Shaver model, refer to your user manual.
Also, make sure that your skin is clean and dry before shaving.
Is it safe to use a shaving foil on my entire body?
If you are curious about how safe it is to use a shaving foil on your body, please see the
information below.
All Philips products consisting of a shaving foil are skin friendly. Philips is not a
dermatological authority and cannot give skin, hair or nail advice on individual cases.
Before using a Philips product with a shaving foil, it is good practice to visually check the
device to ensure that the shaving foil is still intact. Replace the foil immediately when it is

damaged.
You can use the shaving foil to trim and shave your body hair below the neckline, for
example armpits, arms, legs and pubic area (with a trimming comb). We do not recommend
using it on your face or head because you will not get desired results and it may also damage
your skin.
Some products come with additional attachments to use on sensitive areas, like your pubic
region. You can find more information about using these attachments this in your user
manual or you can contact us.
If you are still unsure about using Philips devices with a shaving foil, please consult your
doctor or healthcare professional who can examine whether your skin is suitable for this
type of hair removal device.
Aftercare
If you are a first-time user or have very sensitive skin, a little bit of irritation is possible and
nothing to worry about. This goes away with time. We recommend applying a mild and
alcohol-free moisturising cream after shaving. If the irritation lasts longer than 3 days, then
please consult your doctor.
Shaving head is impaired
It is essential to check that the shaving head is not dirty, damaged or worn out. A faulty
shaving head will cause declining product performance or even skin irritation. If it is
damaged, it needs to be replaced immediately.
Before use, check the device for:
1. Damage to the shaving element (dents or holes)
2. Loose shaving foil (unhooked on one end)
3. Pollution of the shaving element
4. Poor lubrication of the shaving element
Thoroughly clean the shaver head
Clean your lady shaver to remove any blocked hair or debris. These traces can prevent the
device from switching on or operating correctly. After each use, blow off any remaining hair
on the shaving head. Turn the device on and rinse the shaving head under the tap.
If the performance of the device is still lacking, a thorough clean can help. Thoroughly clean
your device by following the instructions below:

1. Make a small mild soap bath. Remove the shaving head from the device and soak it in
the bath for 10 minutes.
2. Re-attach the shaving head to the handle. Turn the device on and return the shaving
head to the soap bath for a few seconds.
3. Turn the device off. Remove the foil (see image below) from the shaving head and
rinse all of the parts thoroughly with clean water.
4. Allow the parts to air-dry then reassemble the shaving head.
5. Lubricate the shaving head foil with a few drops of sewing machine oil. Keep the
device upright and turn it on for a couple of seconds. Wipe off the excess oil from the
foil/trimmers.
6. Safely store your product and protect the foil from outside pressure or impacts by
attaching a cap or comb.
My Philips Satin Lady Shaver is not working
If your Philips Lady Shaver is not working or removing your body hair properly, try our
troubleshooting advice to solve this issue yourself. If you have tried the troubleshooting tips
provided and are still not satisfied with the performance of your Philips Lady Shaver, then
please contact us for further help.
Shaving head is dirty or blocked
It is important to check that the shaving head is not dirty, damaged, or worn out. This will
cause declining product performance or even skin irritation. If it is damaged it needs to be
replaced immediately. Your lady shaver requires regular cleaning to function properly. Hair
or debris can get stuck in the device and affect its performance. Clean well after each use and
rinse off hairs or debris completely after use. Protect the foil by attaching a cap of comb
during storage.
It could be that the foil of your device is blocked by hair or debris. This can prevent the
device from switching on or running properly. Clean your device by following the
instructions below:
Turn off the product and remove the shaving foil head by (holding it by the plastic housing)

and pulling it off the product. Rinse the hair chamber on top of the handle.
Rinse the foil 30 sec under lukewarm water. Allow to air dry completely. Reattach the
shaving foil head by snapping it back (‘click’) onto the product.
Use the right shaving techniques
It is very important to use the proper shaving technique to get the best results and to avoid
any pain or irritation. While shaving, tightly pull your skin with one hand and slowly move
the shaver against the direction of hair growth. Make sure your shaving or trimming head is
in full contact and flat on the skin. Do not press it too firmly on your skin, be gentle and
move the shaver slowly.
Wet and dry use
The Philips Lady Shaver is designed to be used both wet and dry. Please see the
recommendations below to help guide you to a smooth hair removal session.
Dry use
We recommend for most products to use in dry conditions, as wet hair tends to stick more
to the skin.
Also, if you are looking for a convenient or on the go session, try using on dry skin. Be
certain that your skin is clean and completely dry before using the appliance.
Wet use
For a comfortable feeling and smooth movements, you may use the appliance on wet skin.
During wet use, rinse the head regularly to remove hairs and ensure that it continues to
glide smoothly over your skin. Make sure your skin is completely wet with water. Do
consider wet hairs tend to stick more to the skin, performance may be better on dry skin.
Gently pat your skin dry after use.

After use
As after-care, gently apply an (alcohol-free) Aloe Vera cream/lotion or moisturiser, for its
cooling and soothing properties, on your skin.
Also, allow some adjustment time and give the skin time to recover in-between sessions.
Shave in the evening, to allow your skin to settle during the night and have smooth legs the
next day
Use the right attachments
If your lady shaver comes with a skin stretching cap, try putting it on the shaving head. This
attachment makes the hair on your skin stand upright, making them easier to remove.
Lady Shaver is not charged
It could be that your shaver is not charged properly, so it does not have enough power to
perform well.
Make sure that you charge your lady shaver long enough. Some models require 10 hours of
charging, while other models only need 1 hour. You can find this information in the user
manual or the product leaflet.
Also keep in mind that for safety reasons the wet and dry lady shavers can only be used
cordless. Always unplug your Philips Lady Shaver before use.

Device is plugged in
Most wet and dry lady shavers can only be used cordless. For safety reasons, these lady
shavers do not switch on while they are connected to an electric socket. Unplug your lady
shaver from the main switch and try turning it on again.
The power outlet is not working
Make sure that the power outlet where you are charging or running your lady shaver on, is
working. Try charging or running the lady shaver in a different electric socket to see if this
works.
The power cable is not connected properly
Make sure the power cable is completely inserted in the small socket at the bottom of the
lady shaver.
Not using the original charger or cable
Make sure that you are using the original Philips charger and/or cable which came with
your lady shaver. If you do not have the original charger or cable anymore then you can buy
a new one from our Philips web shop.
Overload protection is activated
The overload protection can also be activated if you press your lady shaver too hard against
your skin. Be gentle and just glide it over your body.
Overheat protection is activated
It may be that the overheat protection on your lady shaver has been activated. When this
happens, you will see red lights flashing on your lady shaver and it will stop working.
In this case, let the lady shaver cool down and turn it back on after a minute or so. If it still
does not turn on and the red lights start flashing again, it means it has not cooled down
properly and you should wait a bit longer.
If you have tried the advice above, but your lady shaver still does not work, then please
contact us for further help.