Philips PrimeSuite 22HFL4373D/10 User manual

Philips Hospitality TV
Installation Manual for
22HFL4373D/10
26HFL4373D/10
32HFL4373D/10
42HFL4373D/10
Version 1.0

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Contents
1. Requirements before starting the installation.......................................................................................................... 2
2. Find out the state of the TV ...................................................................................................................................... 3
3. Re-install TV .............................................................................................................................................................. 4
4. Installation wizard..................................................................................................................................................... 6
5. Channel options ...................................................................................................................................................... 13
a. Reordering channels ........................................................................................................................................... 13
b. Rename channels................................................................................................................................................ 15
c. Hide channels...................................................................................................................................................... 15
6. PBS Mode................................................................................................................................................................16
7. Welcome Logo ........................................................................................................................................................ 26
8. Smart Clone ............................................................................................................................................................. 27
9. Feature settings....................................................................................................................................................... 28
10. RF Download ........................................................................................................................................................... 29

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1. Requirements before starting the installation
Before starting the installation, make sure that you have everything you need at hand.
Master remote control 22AV8573 or Guest remote control 22AV1104A
And
USB stick
You will need the master remote control or the guest remote control to access the menus.
To access the setup menu press the ‘RC5 SETUP’ key, and then press the ‘Home/Menu’button.
For the guest remote control, press the following keys sequential: 3,1,9,7,5,3, ‘MUTE’.
Note: The sequence: 3, 1, 9, 7, 5, 3, ‘MUTE’ will not show the Setup Menu if High Security Menu is enabled. (See. Page 20).
For cloning settings from one TV to another TV, you will need to have a USB stick. This stick needs to be formatted as
FAT32 and should be empty.
For the best guest experience check if the software version on the TV is the latest one. This can be done using the
Master Remote control by pressing Recall Button and checking on page 2.1 - Current Main Software’. This also can
be done with the Guest Remote by pressing 1,2,3,6,5,4.
Go to: http://www.support.philips.com/support
Enter the model number and check to confirm you have the latest version available.
Confirm the software version present on TV is identical with the one from website. If not please download the latest
version from website, unzip and save on to a USB key The USB key must be format FAT32 and preferably empty to
avoid and accidental upload of wrong setting and software. Follow the instruction how to upgrade the software.
If the software version from your TV is identical with the one available on website it is not necessary to upgrade.
If upgrade is necessary you can upgrade and clone files at the same time automatically. (Upgrade -> Manual Reboot -
> Clone) --- See Instant Initial Cloning page 28.
Initial instant cloning option can only be used if you reinstall TV or TV is out the box.

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2. Find out the state of the TV
It is important to know if a TV is in ‘virgin mode’ (out of the box) or installed before.
If you can see this screen below, you know that the TV is in ‘virgin mode’ and you can install the set. See chapter 4 of
this manual.
If you power on the set and then press the ‘Home’ button on the guest remote, you will see this screen appear, if the
TV already has been installed or the wizard was already skipped.
PBS mode on PBS mode off
You can start the installation wizard again by reinstalling the TV as explained in chapter 3 of this manual.
Disable the PBS Mode
Access the setup menu press the ‘RC5 SETUP’ key, and then press the ‘Home/Menu’ button. (For the guest remote
control, press the following keys in sequence: 3,1,9,7,5,3, ‘MUTE’).
Go to, PBS Mode select the OFF option and confirm with “OK”. Go back with the arrow keys and select Store
settings. Do confirm with “OK”. After restart the TV will have the PBS mode set to OFF.

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3. Re-install TV
If you want to start an installation from scratch you can always re-install the TV. This can be done by using the
option: Re-install TV set.
If PBS is active you can access the setup menu press the ‘RC5 SETUP’ key, and then press the ‘Home/Menu’ button
(For the guest remote control, press the following keys in sequence: 3,1,9,7,5,3, ‘MUTE’) , then go to TV Setup,
confirm with “OK”. This menu will appear
If the PBS Menu is disabled, you can access the Setup menu with the guest remote control
Select “Setup” and press “OK”
Select the option ‘TV settings’for this menu

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Press “OK” to access the sub-menu, navigate to “Reinstall TV”.
Press “OK” to reinstall the TV set.
If all is correct select “YES” and press “OK”.
After this operation the TV will power off and on and display the installation wizard.
Note: All settings are at default values and no channel plan is available.
After reinstalling, the PBS Setup menu will keep the PBS Mode, Room ID and PBS Setup menu and reset all other parameters to default values.

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4. Installation wizard
When you turn on the TV for the first time, or you have reinstalled the TV, you should see the following screen.
Here you will need to select your preferred language.
After this, you will need to select the country. Depending on the country selection, some pre-defined settings will be
activated, because of local broadcast requirements. Example: digital/analog channels could be disabled; reordering
and deleting channels can in some cases not be possible.
Note: If you are experiencing some issues after selecting your country, please select ‘Others’ in the menu.

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The next step is to select ‘Wall mounted’ or ‘On a TV stand’. This option changes some settings for the audio and
image of the TV.
The next step is to choose between ‘Shop’ and Home’ use. If you select “SHOP” an ‘e-sticker’ banner will be
displayed on the TV. This is for commercial purpose only.
Now you can select the visual and hearing impaired options. If you select ‘On’, your TV will automatically turn on
settings to help visual and hearing impaired people. THE MOST COMMON OPTION IS TO TURN THIS FUNCTION OFF.
On the following page we can start the channel installation wizard. You can also press “Back”to correct any previous
setting. We recommend you only select your preferred options as this will result in longer installation times.

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For the channel installations, select ‘Install TV channels’ and press ‘OK’
Then you can select ‘Continue’ and press ‘OK’ again.
Here you can select the type of channels you would like to install and what preference you will use.

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It is advisable to check the settings before starting the search.
Note:If all options are disabled you have to go down to the Digital channels option and set the digital channels to ON.
A screen is displayed to make changes to set the channel list/map configuration:
[Symbol rate mode]: Automatic: the TV will use the preset Symbol rate (6.900/6.875)
Manual: Option to set Symbol rate 1 and Symbol rate 2
[Symbol rate 1]: 0.000 (to set)
[Symbol rate 2]: 0.000 (to set)
The “Frequency scan”contains two options:
-“Quick”: this is a fast method to search channels but it might skip some channels (depending on the
network).
-“Full”: the scan will search on all frequencies and will store all channels available. This is the safe method if
you don’t know the network parameters, but it takes more time.

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Frequency step size has two options:
1. “1 MHz”–With Full scan, the step size to search for channels is 1 MHz The scan will take more time but
will find also channels broadcasted not according to the channel grid.
2. “8 MHz (default)”–With Full scan, the step size to search for channels is 8 MHz The scan will be shorter in
time but some channels which are not in the expected channel grid (local head-end) will not be found.
When details of the local network are known, they can be filled out in this menu. If the details are not known leave
everything as the default values.
Digital channels –Allows the TV to search for digital channels. If the TV doesn’t find any DVB channels this means the
option is set on OFF.
LCN sorting: With the LCN function (Logical Channel Number), the channel list is ordered automatically. This function
can be disabled and the TV will not change channel order according to the LCN table.
Note: Only applicable if this is supported on the local network.
The “Reset”option will reset the search settings to default. After you have checked or changed settings, you can
select “Done”and select “Start”to start the channel search.

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During the channel search you can see the progress bar and how many channels are found at that time.
When the search is done, you should see “Channel search complete”and a summary of the channels found. In this
case:
Digital channels found: 53
Analogue channels found: 0
Press the “OK”button on the remote control to finish the search.
If you would like to change the picture and sound settings, you can go to “Optimize TV picture and sound”and press
the “OK”button on the remote control
.
A wizard will start to guide you through the process of setting the sound and picture on the TV set.
Select “Continue”to start the wizard and press “OK”on the remote control.

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The wizard will ask you some questions about which image you prefer, select the option you desire and press “OK”
on the remote control.
Once this wizard is done, you will return to the installation menu again. The last option in this menu is “Add your
devices”. This can be done if you would like to add a DVD player or STB.
When you are done with this, select “Done”and press ‘OK’ on the remote control.
After pressing “Done”you have completed the installation of the TV and you should see this screen. Press “OK” on
the remote control to exit this wizard.
Note: This wizard will not be available anymore when you start the TV the next time.
The only way to re-use this wizard is to reinstall the TV set.

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5. Channel options
a. Reordering channels
For reordering TV channels the channel plan from PBS Setup must be used. In consumer menu you cannot rearrange
channels. The PBS Setup can be accessed by using the Yellow remote (RC 22AV8573 Master Remote control) and
pressing the MENU Button or with the TV remote press 3,1,9,7,5,3, MUTE).
The PBS menu will appear like in picture. Go to the option Channel setup and press “OK” to access the submenu
The channel grid will contain all installed channels.
With the channel grid displayed, press the “OPTION” button on the remote control to display settings for channels.
Select “Reorder” and Press the “OK” button on the remote control to reorder channels.

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Navigate to the channel that you want to move and press “OK” on the remote control to select that channel.
The arrows around the channel indicate that the channel is selected and can be moved. Use the arrow keys to move
the channel to the new position.
When you reached the new position press “OK” on the remote control to confirm the new position of the channels.
When you are finished with the reordering, press “Options” on the remote control again.

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Press “OK” on the remote control to confirm that you are done with the re-ordering.
b. Rename channels
Select the channel, press the “Options” button on the remote control and select “Rename”to change name of a
channel. If you then press the “OK” button a virtual QWERTY keyboard will pop up.
c. Hide channels
Important: You cannot delete channels from the channel grid, but you can use the option to hide the channels.
Select the Channel, press the “Options” button and select “Hide channels”. You will see an “H”in the channel square.
Note: Select “Show hidden channels” if you want to see all channels, hidden or not hidden. Using this option will not remove the hidden
attribute.

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6. PBS Mode
Select the Setup menu language to be English, French,
German or Italian.
[Off]: The TV operates as a basic (consumer) TV.
[On]: All settings in the PBS mode Setup menu are active.
Only by switching on this mode the TV will act as a
Hospitality TV.
Entry field to store 4 digits to set the Room Identifier.
Room ID can be used to distinguish between different
floors/rooms/setups when using SmartInstall.
[Switch on volume]
When the guest switches the TV on, it will play at the
specified volume level.
Selectable value from 00 until 60.
[Maximum volume]
This option specifies the maximum allowable volume level of
the TV.
Selectable value from 00 until 60.
When the TV is switched on it will start up on the specified
source/channel.
Available EXT1, EXT2, VGA, HDMI, HDMI side, AV side or one
of the installed TV channels.

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[On] To enable the welcome message.
[Off] No welcome message
Line 1: First line of the welcome message.
Line 2: Second line of the welcome message.
Clear: Will delete the message entered on the welcome
message.
A virtual keyboard will pop up when pressing the “OK” button
on the remote control while editing line 1 or 2. Keyboard will
pop up on screen.
Maximum 20 characters per line.
Sets the period of time to display the welcome message on
the screen when TV is turned on from standby.
Selectable values: 20, 25, 30 seconds.
[Off]: The local keyboard (control buttons on TV) buttons are
enabled.
[On]: The local keyboard (control buttons on TV) buttons are
disabled, power button is still enabled.
[All]: All local keyboard (control buttons on TV) buttons are
disabled.
[OFF]: All buttons on the Guest remote control will function
as normal.
[On]: All buttons on the Guest remote control are disabled.
Master remote control 22AV8573 (yellow) or RC2573 (green)
commands are not affected by this setting.
Set this function to show or hide on screen information.
[Off]: on screen information is suppressed.
[On]: Normal on screen information is displayed.

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[Off]: PBS setup menu can be accessed by both Guest
remote control and Master remote control 22AV8573
(yellow) or RC2573 (green).
Guest remote control access to the set up menu only
possible with code 3,1,9,7,5,3, mute.
[On]: PBS setup menu can only be accessed by the Master
remote control 22AV8573 (yellow) or RC2573 (green).
Enables / disables to show the stored welcome Logo at start-
up when TV starts up in Green Mode (see Power Settings):
[Off]: When set to Off, the TV will hide the Welcome Logo at
start-up.
[On]: When set to On, the TV will show the Welcome Logo at
start-up.
Note: If no welcome logo is loaded the feature is greyed out.
Check page 26.
Enables / disables the USB Browse icon to be presented in
the Guest Menu.
[Off]: When set to Off, the TV will hide the USB icon in the
Home menu.
[On]: When set to On, the TV will show the USB icon in the
Home menu.
Enables auto Scart switching (or break-in) in Professional
mode.
[AV]: Enables auto Scart switching or break-in.
[Power On Scart]: Enables auto TV start On/Off when
detecting Scart break-in.
(never use this feature without a connected STB)
[Off]: Disables auto Scart switching or break-in.
Enables or disables HDMI-CEC standby feature in
Professional mode:
[Off]: Not able to switch on the TV by external HDMI-CEC
devices.
[On]: Able to switch on the TV by external HDMI-CEC
devices
Enables or disables HDMI-CEC one touch play feature in
Professional mode:
[Off]: Disables TV functionality to control external HDMI-CEC
devices.
[On]: Enables TV functionality to control external HDMI-CEC
devices.

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Allows menu to control external HDMI-CEC.
[Off]: Disables TV functionality to control external HDMI-CEC
devices.
[On]: Enables TV functionality to control external HDMI-CEC
devices.
Enables or disables USB break-in feature in Professional
mode:
[Off]: When USB device is plugged in, the [Multimedia] menu
will not appear automatically, but users can access
[Multimedia] menu from the Guest menu.
[On]: When USB device is plugged in, the [Multimedia] menu
appears automatically.
[SXP BaudRate]
Sets the Baud rate for the Serial Express communication
channel to be 38200 or 19200 Baud (bits per second).
[Enable CI-slot]
Enables or disables the use of the integrated CI/CI+ slot:
[Off]: No pass through of TV input signal via the CI-Slot Card
is possible; use of CI Card slot is not possible.
[On]: Pass through of TV input signal via the CI-Slot Card is
possible; use of CI-Card slot is possible.
!! Check with your local operator if CI-Card is compatible
with this TV.
Enables or disables the use of Teletext OSD on pressing
Teletext button:
[Off]: Disables Teletext.
[On]: Enables Teletext.
Enables or disables the use of MHEG OSD on pressing MHEG
button:
[Off]: Disables MHEG.
[On]: Enables MHEG.