Philips KEY 003 Instruction Manual

Frequently Asked Questions
KEY003, KEY004, KEY005, KEY006
Click on a question number to jump to the accompanying answer
Questions
Q1 How to install my KEY Ring Audio player ?
Q2 My KEY Ring Audio playerhas no power. What's wrong ?
Q3 How to charge up my KEY Ring Audio player ?
Q4 There is an orange light flashing on my KEY Ring Audio player.
Q5 How to transfer music files onto my KEY Ring Audio player ?
Q6 Can I use my KEY Ring Audio player without the remote ?
Q7 How do I know if the downloading of music files to my KEY Ring Audio
player is completed ?
Q8 How to format my KEY Ring Audio player ?
Q9 I have no files stored in my KEY Ring Audio player, how come the free
memory is less than 64MB or 128MB ?
Q10 The sound quality is bad or there is no sound.
Q11 My KEY Ring Audio player turns off by itself.
Q12 I have experienced some track skipping on my KEY Ring Audio player,
the song plays for a few seconds and then without playing, it just skips
to another song. What could be the problem?
Q13 Where can I find further information on the Key Ring Audio player ?

Answers
A1 How to install my KEY Ring Audio player ?
All the Philips KEY Ring Audio players support USB Mass Storage Class. On your first connecting the
player with PC running on WindowsME/2000 or XP via the USB connector, an application will
launch and the unit will be recognized as a USB Mass Storage Class device & listed as “removable
drive” in Windows Explorer automatically, therefore no separate installation of driver is required.
For PC running on Windows98, separate driver has to be installed BEFORE hooking up the player
with PC. The driver may be installed by going through steps below: -
1. Simply insert the installation CD into the CD ROM drive.
2. On the installation menu, after your finish reading of the quick start guide, click NEXT to move
to the next screen then select product.
3. An application will run automatically checking whether a driver have been previously installed on
the PC, if not then installation of driver start automatically. (If the application did not launch
automatically, try open and close the CD tray to initiate the application).
4. Once the driver is installed, you may hook up the unit to your PC for downloading of music files
via Windows Explorer.
(Back to Q1)
A2 My KEY Ring Audio player has no power. What's wrong ?
•The internal battery of the player may have run out; either connect the player to the PC via USB
connector to re-charge the battery (the PC must be powered on) or attach an external battery
pack with one 1.5V AAA-size battery to the player to the USB connector. Also, make sure that
the battery in the external battery pack is inserted correctly according to the polarity marked in
the battery compartment.
•You may not have the 4; button of the remote pressed and held long enough, press and hold
the 4; button until the orange light flashes momentarily to power up the unit.
•Check if the wired (or neck strap) remote has been securely connected to the player
•Also please check the position of the “playback / charging” switch, and make sure that it is at the
playback position for the player to power up.
•If nothing works, please follow the recovery procedure.
1. Make sure that the player is unplugged from the PC and charging/playback switch of the
player is in CHARGING position.
2. Connect the player to the PC via USB. Green LED should light up.
3. Press & hold 4; key on the wired remote while changing the charging / Playback
switch to PLAYBACK position. Green LED should switch OFF.
4. Hold the 4; key on the wired remote pressed for another 5 seconds.
5. Release the 4; key from the remote.
6. The player has now entered the recovery mode. At Start->Programs->Philips Key
Ring Wearable Audio player click RECOVERY.
7. Now you can see the RECOVERY windows. Press START
8. The recovery application is now correcting your player.
9. Once the recovery process complete, you may click on the removal icon on the task
tray to stop and eject the player, when a message saying the USB device can now be
safely removed from the system appear click OK. In Win98, there is no removal icon.
You can remove the player when the orange light of the key ring player stops blinking.
10. Now you may unplug the player from your PC; the unit should now be able to resume
operation.
(Back to Q2)

A3 How to charge up my KEY Ring Audio player ?
1. Start off by making sure that the mode selector switch of the player is in “charging” position.
2. Power on your PC.
3. For Windows98 user, the driver must be installed BEFORE hooking up the player with your PC.
Insert the installation CD into the CD ROM drive, the auto program on the CD shall run and
have the driver installed automatically.
4. Plug your KEY ring player securely into the USB port of your PC.
5. The green LED should light up continuously indicating that the player is charging up. It will take
approximately 4 hours to completely charge up the player and it is very important that during the
charging process, the power of your PC must stay on at all time.
6. Once the internal battery of the player is completely charged, the green LED will switch off.
7. Have the mode selector switch turn to the “playback” position ready for downloading and
playback.
(Back to Q3)
A4 There is an orange light flashing on my KEY Ring Audio player.
•The player may be in PAUSE mode. Press the 4; key once to resume playback.
•If there is no music file stored in the device and you try to power up the player by pressing the
play key, the orange light will flash for a few seconds and the player will power down.
•The internal battery of the player may be running low, recharge the player or attach an external
battery pack with one 1.5V AAA-size battery to the player on the USB connector.
•USB data transfer may be in progress. When the player is connecting to the PC, during the file
transfer from and to the player, the orange light will flash.
(Back to Q4)
A5 How to transfer music files onto my KEY Ring Audio player ?
Music files may be transferred to the KEY Ring Audio player simply via Windows Explorer
1. Make sure that the mode selector switch is in the “download/playback” position.
2. Hook up the player to the PC via USB connector.
3. Have Windows Explorer running, select the files to download from your music file source
directory.
4. Drag & Drop or Copy & Paste the selected files onto the player labeled as REMOVABLE
DRIVE in Windows Explorer.
5. Please wait for your PC to complete the data transfer to your player. The data transfer may not
be synchronized with the progress bar shown by Windows. The orange LED will stop blinking
once the data transfer is complete.
6. Once the transfer process complete, you may click on the removal icon on the task tray to stop
and eject the player, when a message saying the USB device can now be safely removed from the
system appear click OK. In Win98, there is no removal icon; you can remove the player when
the light of the key ring player stops blinking.
Through the use of MUSICMATCH JUKEBOX
1. Make sure that the mode selector switch is in the “download/playback” position.
2. Hook up the player with PC via USB connector.
3. Have MUSICMATCH JUKEBOX running on your computer.
4. Create or open a music play list with music files copied from MY LIBRARY in MUSICMATCH
JUKEBOX.
5. Click File-> Send to Device-> Download Playlist to Mass Storage Device. Your songs will
automatically appear in the Files to Download window.
6. Select the songs you want to transfer and then click Download.
7. After tracks have been transferred to the Audio player, click Done to exit. View the download
status from the track progress bar.

7. Please wait for your PC to complete the data transfer to your player. The data transfer may not
be synchronized with the progress bar shown by Windows. The orange light will stop blinking
once the data transfer is complete.
8. Once the transfer process complete, you may click on the removal icon on the task tray to stop
and eject the player, when a message saying the USB device can now be safely removed from the
system appear click OK. In Win98, there is no removal icon. You can remove the player when
the light of the key ring player stops blinking.
For Windows98 user, if after you have highlighted and selected the track to transfer at the download
window, the Download button still unable to activate or “grayed out”, then your driver may have
not been properly installed. You may need to re-install the driver for 98 by going through the
following steps:
1. Insert the installation CD into the CD ROM drive.
2. Since the installation was incomplete last time, the automatic installation will not start.
3. Locate AutoCorrect64.exe (for 64 MB player) or AutoCorrect128.exe (for 128 MB player)
file in Drivers\KeyRingAudio64 or Drivers\KeyRingAudio128 folders respectively.
4. Double click on this file.
5. This will start the installation of required drivers once again.
6. Please follow all the instruction during the installation process and choose “yes” if the program
asks for re-set at the end.
7. Now your PC should be able to recognize your player.
8. You may now download music into the Audio player by following the steps described above with
MUSICMATCH JUKEBOX or using Windows Explorer.
(Back to Q5)
A6 Can I use my KEY Ring Audio player without the remote ?
No, I am afraid that the KEY Ring Audio player needs to be operated through the wired (or neck
strap) remote control, as no control buttons are built on the unit.
(Back to Q6)
A7 How do I know if the downloading of music files to my KEY Ring Audio player is
completed ?
While the downloading process is in progress the orange light on the KEY Ring audio player will flash
and as soon as the process complete, the it will light up orange continuously.
(Back to Q7)
A8 How to format my KEY Ring Audio player ?
1. Always make sure that the mode selector switch is in the “download/playback” position.
2. Hook up the player with your PC.
3. At Start->Programs->Philips Key Ring Wearable Audio Player, select FORMAT, the
Philips formatter will launch automatically (Please avoid using the windows formatter to format
the player; this sometimes may damage the player).
4. Click START to format the player.
(Back to Q8)
A9 I have no files stored in my KEY Ring Audio player, how come the free memory
is less than 64MB or 128MB ?
Since the player itself is utilizing some of the memory, there will never be exactly 64MB or 128MB
available in the device.
(Back to Q9)

A10 The sound quality is bad or there is no sound.
•The Pause mode of the unit may be activated, de-activate pause by pressing play again.
•The connections to headphone may be loose or the headphone jack is dirty, check and clean
connections.
•Volume is set to low, adjust the volume level.
•Keep the set away from active mobile phones.
(Back to Q10)
A11 My Key Ring Audio player turns off by itself.
•Player will turn itself off when left in pause mode for a length of time.
•Batteries may be weak (recharge battery)
(Back to Q11)
A12 I have experienced some track skipping on my KEY Ring Audio player, the song
plays for a few seconds and then without playing, it just skips to another song.
What could be the problem ?
MP3 files downloaded from internet or ripped from CD with some of the ripping software other than
MUSICMATCH JUKEBOX may have created header or tag that contains a large amount of data
such as long song titles, artist name, album name, Genre etc. The player may mistakenly recognize
these files as non-mp3 file and skip without playing. The problem may be resolved if you open
MUSICMATCH JUKEBOX and edit the tag of the file concerned and download it again onto the
player. If the MP3 file is "Read Only" in properties, you should change the properties before editing
the target MP3 file via MUSICMATCH. To edit tag in MUSICMATCH:
1. Add the music file into the Music library.
2. Right click on the song file and go to "Edit Track Tag(s)"
3. Click "Ok" to save in MUSICMATCH JUKEBOX ID3tag setting.
4. Drag the song file into Play list.
5. Send to Device -> Download Playlist to Mass Storage.
6. Download the song to the player.
(Back to Q12)
A13 Where can I find further information on the Key Ring Audio player ?
For the latest information, documentation and software updates, visit our website at:
http://www.philips.com and http://www.audio.philips.com
(Back to Q13)