Philips ITI User manual

UoE Telephone Services – May 2010
ITI Telephone Services - Philips Dterm User Guide
Please note that the above picture illustrates a Philips SOPHO 32-key Dterm. The instructions in
this Quick guide will also work for 16, 8 and 4 key Dterm telephones; the only difference is the
number and position of the Features Keys (14 in the above illustration and key).
How do I answer a call?
•When you hear the phone ringing or see
the indicator light (19) flashing, lift the
handset or press the speaker key (3)
How do I make a call?
•Lift the handset or press the speaker key
(3)
•Dial the desired number (dial 9 for an
outside line if required)
How do I switch to handsfree?
•While engaged in a call, press and hold
the speaker key (3)
•Replace the handset
•Press the microphone key (11)
If you release the speaker key before
you replace the handset, you will break
the call
How do I switch to loudspeaking mode?
•While engaged in a call, press the
speaker key (3) to hear the conversation
both over the speaker and the handset
Press the speaker key again to end
loudspeaking
How do I make a consultation call?
•While engaged in a call, press the
transfer key (2)
•Dial the number of the party you wish to
consult and talk to this party
•Press the transfer key (2) again to return
to the original caller
How do I transfer a call?
•Ask the connected party to hold
•Press the transfer key (2)
•Dial the destination number
•Hang up or wait for an answer
If the destination party does not answer,
pres the transfer key to return to the
connected party
How do I use Call Back?
•You hear busy tone after dialling the
extension number
•Press the Call Back softkey (CB)
•Replace the handset
•When the busy extension becomes idle,
a ring and a flashing LED will alert you
1
Hold Key
2 Transfer Key
3 Speaker Key
4 Microphone
5 Volume Control
6 Answer Key
7 Redial Key
8 Conference Key
9 Recall Key
10 Feature Key
11 Microphone Key
12 Directory Key
13 Message Key
14 Feature Keys (vary in number)
15 Exit Help
16 Help Key
17 Context-sensitive Soft Keys
18 Menu options (selected using soft keys)
19 Call waiting (flashing light) or message
waiting (steady light)

UoE Telephone Services – May 2010
How do I retrieve a missed call?
•iCall will flash on your display if you
missed a call
•Press the iCall softkey to display a list of
calls and use the arrow keys to scroll
through the list of calls
•Missed calls are indicated by 2
exclamation marks to the left of the
number
•To return a missed internal call, lift the
handset while the number is displayed in
the iCall list
•To return a missed external call, press
the right arrow soft key, then the Prfx soft
key, press 9, then OK and then lift the
handset
How do I repeat a number?
•Press the redial key (7)
•Press the SCROLL softkey to select the
desired number
•Press * or # to redial the displayed
number
How do I make a conference call?
•Establish the first call and ask the
connected party to hold
•Press the transfer key (2)
•Dial the destination number
•After the call is answered, press the
CONF softkey
•Three-way conference call is established
Please note that the university telephone
system will support up to three callers on
a single call – two internal and one
external. Larger conference calls can be
facilitated through the university
switchboard – please call 50 3300 or e-
mail [email protected].uk to arrange.
How do I save a number in my phonebook?
•Press the directory key (12)
•Press the UP or DOWN soft key to select
the entry to be programmed
•Press the ENTRY soft key
•Press the NAME soft key
•Enter the name, using the keypad
•Press the SET soft key
•Press the NUMBER soft key
•Enter the number, using the keypad
•Press the SET soft key
When entering a number outwith the
main university system you must include
the tie-line or area code prefixed by 9.
How do I use the phonebook?
•Press the directory key (12)
•Enter the first 4 characters of a name
•If more than one name matches, scroll
through the matches with the UP or
DOWN soft key
•Lift the handset to dial the selected name
How do I divert incoming calls?
To set:
•Lift handset
•Press FD-A (forward all), FD-B (forward
on busy) or FD-N (forward on no answer)
feature key
•Dial the extension number (517000 for
university voicemail service)
•Replace handset
To verify:
•Lift handset
•Press FD-A, FD-B or FD-N feature key
•Display shows the number to which calls
are forwarded
•Replace handset
To cancel:
•Lift handset
•Press FD-A, FD-B or FD-N feature key
•Press *
•Replace handset
If you divert your calls to voicemail then
the red light will be lit and ‘MW’ will show
on the display when you have messages
waiting.
How do I change the ringer tone and
volume?
To select another ringer tone:
•Press the feature key (10) and 3
•You will hear the ringer and the display
shows the selected tone number
•Each time you press 3, the next ringer
tone is selected
•Select the ringer tone you want and
press the feature key (10 ) to save it
To adjust the ringer volume:
•Press the feature key (10) and 0
•Ringer activates
•Press the +/- keys to adjust the ringer
volume
•Press the feature key (10) to stop ringing