Philips Voice Extension 68XT User manual

Voice Extension 68XT
User’s Manual

Voice Extension 68XT User’s Manual2

Voice Extension 68XT User’s Manual 3
Thank you for selecting the Lifeline service
The Lifeline service allows you to summon assistance 24 hours a day
by simply pressing your Personal Help Button. The Base Communicator
allows you to communicate with the Lifeline Personal Response Associate
from your house. The Voice Extension 68XT can help extend the range
of voice communication for large and multi-floor homes.
This User Manual will help you set up and use your Voice Extension
68XT. Please refer to your User’s Manual for information about the Base
Communicator and other aspects of the Lifeline service.
Introduction
The Philips Lifeline Voice Extension is designed to work with the Base
Communicator to help you communicate with the Lifeline Personal
Response Associate during a check-in call or Help Call. It is not intended
for use on regular phone calls and will not operate during any calls
other than those with the Lifeline Response Center.
Philips Lifeline Voice Extension 68XT

Voice Extension 68XT User’s Manual4
Installation
Before You Begin
•TheVoiceExtensionrequiresacompatibleBaseCommunicator
(CarePartner 6800XT) and will not operate with another
Communicator model.
•TheVoiceExtensionrequireselectricalwallpower
(not controlled by a wall switch) and an active phone line.
•Forbestresults,refertotheQuickSet-upGuideprovided
with your Voice Extension.
Voice
Extension
Phone
Phone cord from
your own phone
To your phone
To wall jack

Voice Extension 68XT User’s Manual 5
Do not switch the Base Communicator’s
power on at this time.
GuidelinesforSelectingaLocation
for the Base Communicator
•Chooseaspotnearwhereyouspendmostofyourtimeand
near an electrical wall outlet (not controlled by a wall switch) and
phone wall jack.
•Placeonaflat,hardsurface.
Avoid tablecloths and padded
surfaces because they reduce the ability of the Personal Response
Associate to hear you.
•Keepawayfromobjectsliketelevisions,radiosandair
conditioners,whichmaygeneratenoisethatcanmakeitdifficult
for you to hear the Personal Response Associate when you
make use of the service.
•Avoidplacingneararefrigeratorormicrowaveoven.

Voice Extension 68XT User’s Manual6
GuidelinesforSelectingaLocation
for theVoice Extension
•PlaceinapartofyourhouseawayfromtheBaseCommunicatorwhich
iseithera)morethan50feetfromtheBaseCommunicator,orb)on
another floor of the house. Typical locations for the Voice Extension
are a second floor bedroom or basement.
•Useaflat,hardsurface.
Avoid tablecloths and padded surfaces because
they reduce the ability of the Personal Response Associate to hear you.
•Placenearanelectricalwalloutlet(notcontrolledbyawallswitch)
and phone wall jack.
•Placeitawayfromobjectsliketelevisions,radiosandairconditioners,which
may generate noise that can make it difficult for you to hear the Personal
Response Associate when you make use of the service.
* A source of loud noise (television, radio, etc.) can interfere with
your communication with the Personal Response Associate. In cases
when a source of loud noise prevents voice communication with
Lifeline, we will still send help when we receive your Help Call.
Base Communicator
Vo ice Extension

Voice Extension 68XT User’s Manual 7
SettingUptheVoiceExtension
•Plugtheblackpowercordintoanelectricaloutletnot
controlled by a wall switch.
•Plugthephonecordintoaphonejackonthewall.Ifaphone
isalreadypluggedintothephonejack,plugthatphoneintothe
back of the Voice Extension in the purple jack labeled “AUX.”
•SwitchontheVoiceExtensionbyslidingthepowerswitch
on the back of the unit to the “ON” position.
•ReturntotheBaseCommunicatorandturnyourBase
Communicator to “ON”.
Voice
Extension
Phone
Phone cord from
your own phone
To your phone
To wall jack

Voice Extension 68XT User’s Manual8
Using the Voice Extension
WhenyoupressyourPersonalHelpButton,theBaseCommunicator
will beep 8 times and will twice announce:“Your Help Call is in
progress; please wait.” When your call has been connected to Lifeline’s
ResponseCenter,theVoiceExtensionwillbeep,andboththeBase
Communicator and Voice Extension will announce:“Your call has been
connected. Someone will be right with you.”
WhenthePersonalResponseAssociatespeaksontheline,hisorher
voicewillbebroadcastfrombothunits,andyoumayspeakintoeither
of them.

Voice Extension 68XT User’s Manual 9
SafetyInformation
1. The Communicator and theVoice Extension must be placed
in an indoor living area.
2. All phone extensions that are not attached to the Lifeline
Communicator must be hung up (on the hook) for the
CommunicatortosendacalltotheLifelineResponseCenter,
unless your telephone company has installed an RJ31X/CA38A
jack for you.
3. Care should be taken to not block the microphone hole
located at the bottom of the Communicator when selecting
theinstallationlocation.(Forexample,donotplaceitona
tablecloth.)
4. Make sure you do not plug your Communicator or Voice
Extension into an electrical outlet that is controlled by a
wallswitch,becausesomeonecouldaccidentallyswitchitoff
and thereby turn off the power to your Communicator or Voice
Extension.
SteadyGreen PowerOn
FlashingGreen PowerOn,
No Phone Line Connected or Phone Off Hook
(Please check phones and phone line)

Voice Extension 68XT User’s Manual10
5. Make sure your Communicator and Voice Extension are
away from any clutter or objects that could block their
ability to receive a signal from the Personal Help Button.
The Communicator should not be placed on or near any
typeofmetalcabinet,bookcaseorrefrigerator,asthismay
limit the effective range of the Personal Help Button.
6. These products are not to be used on party lines.
7. The Lifeline service is compatible with Voice-over-IP
(VoIP) service. But please be prudent with the provider
youchoose–therearedifferencesinthequalityofservice
fromdifferentproviders,andnotallprovidersarerequired
to uphold the regulated standards of service. If there are
interruptionsofyourphoneservice,youmaynotbeableto
place a Help Call to Lifeline.
 8.Toreducetheriskofelectricalshockandfire,donot
place the Communicator or Voice Extension in or near
waterorotherliquids.
9. Do not abuse the cords. Never carry the Communicator
or Voice Extension by the cord or yank the cord to
disconnectitfromanelectricaloutlet.Instead,graspthe
plug and pull to disconnect.
10. Do not spray cleaners directly on your Communicator
or Voice Extension. Excessive moisture could get inside
the unit and cause damage.

Voice Extension 68XT User’s Manual 11
Cleaning Your Voice Extension
KeeptheVoiceExtensionfreeofdustbywiping
with a soft cotton cloth.
Ifadditionalcleaningisrequired:
1.TurnthePOWERswitchOFFandunplugthepowercord
from the electrical outlet. Unplug the telephone cord from
the wall jack.
2.Slightlydampenasoftclothwithamildall-purposecleaner
and gently wipe the surfaces clean. Do not use detergent
or abrasive cleaners on your Voice Extension.
3.Reconnectthepowercordtotheelectricaloutlet,
reconnectthetelephonecordtothewalljack,andthen
turn the POWER switch back ON.
4.Test your system by pressing your Personal Help Button
and speaking though the Voice Extension with the
Response Center.
Warning: Do not use spray cleaners
directly on your Voice Extension.
Excessive moisture could get inside
the unit and cause damage.

Voice Extension 68XT User’s Manual12
FCCandCanadianACTARegulations
YourCommunicatorhasbeenregisteredwiththeU.S.Federal
Communications Commission and the Canadian Administration Council for
TerminalAttachments(ACTA),inaccordancewithPart15andPart68.
Requirements for the United States
Notice
TheFCCrequiresthatyouconnectyourCommunicatortothenationwide
telephonenetworkthroughamodulartelephonejack(USOCRJ11C,
RJ11W or RJ14).
Repair Information
Ifyouexperiencetroublewiththisequipment,pleasecontactPhilips
Lifeline.Iftheequipmentcausesharmtoyourtelephonenetwork,
yourtelephoneservicecompanymayrequestthatyoudisconnectthe
equipmentuntiltheproblemisresolved.
Caution: Changes or modifications not expressly approved
by the party responsible for compliance could void the user’s
authority to operate the equipment.
Rights of the Telephone Company
Ifthisequipmentcausesharmtoyourtelephonenetwork,yourtelephone
service company will notify you in advance that temporary discontinuance
ofservicemayberequired.Butifadvancenoticeisn’tpractical,thetelephone
company will notify you as soon as possible.
Also,youwillbeadvisedofyour
righttofileacomplaintwiththeFederalCommunicationsCommissionifyou
believe it is necessary.
Thetelephonecompanymaymakechangesinitsfacilities,equipment,
operationsorproceduresthatcouldaffecttheoperationoftheequipment.
Ifthishappens,thetelephonecompanywillprovideadvancenoticeinorder
for you to make necessary modifications to maintain uninterrupted service.

Voice Extension 68XT User’s Manual 13
FCCandACTAInformation
ThisequipmentcomplieswithPart68oftheFCCrulesandthe
requirementsadoptedbytheACTA.Onthebottomofthisequipment
isalabelthatcontains,amongotherinformation,aproductidentifier
intheformatUS:AAAEQ##TXXXX.Ifrequested,thisnumbermust
be provided to the telephone company.
Aplugandjackusedtoconnectthisequipmenttothepremises’wiring
andtelephonenetworkmustcomplywiththeapplicableFCCPart68
rulesandrequirementsadoptedbytheACTA.
A compliant telephone
cord and modular plug is provided with this product. It is designed to
beconnectedtoacompatiblemodularjackthatisalsocompliant.See
installation instructions for details.
Patent Information
OneormoreofthefollowingU.S.Patentsmayapplytothisproduct:
D277,465;4,524,243;4,760,593;4,622,544;4,908,602;4,884,059;D313,363;
D313,362;4,064,368;3,989,900;5,091,930;5,128,979.Oneormoreofthe
followingCanadianPatentsmayapplytothisproduct:1,274,930;1,256,613.
NOTICE TO THE USER: Any changes or modifications not
expressly approved by Philips Lifeline for compliance could
void your authority to operate the equipment.

Voice Extension 68XT User’s Manual14
Requirements for Canada
Department of Communications—
GovernmentofCanadaNotice
The Canadian Department of Communications label identifies certified
equipment.Thiscertificationmeansthattheequipmentmeetscertain
telecommunicationsnetworkprotective,operationalandsafetyrequirements.
TheDepartmentdoesnotguaranteethattheequipmentwilloperateto
theuser’ssatisfaction.Fortheirownprotection,usersshouldensurethat
theelectricalgroundconnectionsofthepowerutility,telephonelinesand
internalmetallicwaterpipesystem,ifpresent,arejoinedtogether.These
precautions may be particularly important in rural areas. The manufacturer
requiresthatyouconnectyourCommunicatortothenationwidetelephone
networkthroughamodulartelephonejack(USOCRJ11C,RJ11WorRJ14).
Thisequipmentmaynotbeusedwithcointelephonelinesorpartylines.
Contactthelocalpublicutilitycommission,publicservicecommissionor
corporation commission for more information.
Notification for theTelephone Company
Uponrequestofyourlocaltelephonecompany,youarerequired
to provide them with the following information:
•The“Line”towhichyouwillconnectyourCommunicator
(thatis,yourphonenumber).
Repair Information
Ifyouexperiencetroublewiththisequipment,orforrepairorwarranty
information,pleasecontactPhilipsLifeline.Iftheequipmentiscausingharm
tothetelephonenetwork,thetelephonecompanymayrequestthatyou
disconnecttheequipmentuntiltheproblemisresolved.
Caution: Changes or modifications not expressly approved
by the party responsible for compliance could void the user’s
authority to operate the equipment.

Voice Extension 68XT User’s Manual 15
Rights of the Telephone Company
Ifthisequipmentcausesharmtothetelephonenetwork,yourtelephone
company will notify you in advance that temporary discontinuance of
servicemayberequired.Butifadvancenoticeisn’tpractical,thetelephone
companywillnotifyyouassoonaspossible.Also,youwillbeadvised
ofyourrighttofileacomplaintwiththeGovernmentofCanadaifyou
believe it is necessary.
Thetelephonecompanymaymakechangesinitsfacilities,equipment,
operations or procedures that could affect the operation of the
equipment.Ifthishappens,thetelephonecompanywillprovideadvance
notice in order for you to make necessary modifications to maintain
uninterrupted service.
One or more of the following Canadian Patents may apply
tothisproduct:1,274,930;1,256,613.

©2009.Allrightsreserved.Buttonsignalrangemayvaryduetoenvironmentalfactors. P/N0940519,Rev.03
Philips Lifeline Canada
95BarberGreeneRoad,Suite105
Toronto,OntarioM3C3E9
Tel: [phone]
www.lifeline.ca
Philips Lifeline
111LawrenceStreet
Framingham,MA01702-8156
Tel: [phone]
www.lifelinesystems.com