PAGE 4 Signify Innovations Australia Pty Ltd –ABN 74 819 622 196 | Signify New Zealand Ltd –NZBN 942 904 097 2282 MML250 Floodlight
Trading as Pierlite
(a) The supply must be isolated before opening or accessing the luminaire. Product maintenance is IMPORTANT and is critical to the products designed performance. The product is to be
maintained in accordance with the manufacturer’s instructions. For the latest product maintenance guides please go to relevant brand web site. Pierlite is not responsible for any product
not maintained in accordance with the recommended procedure or intervals.
(b) Lamps (where provided): The product is designed with the supplied (LEDs) / LAMP/s and it is strongly recommended that any LAMP / (LEDs) changes (if any) be made in accordance
with the type, colour and brand supplied. For recommended LAMP / LED maintenance or operating guides (inclusive of recommended product switch cycles and mandatory run-in
procedures for HID and Fluorescent lamps when used with dimming circuits), Pierlite recommends the application of the lamp manufacturer’s operating guidelines, which can be found on
manufacturer’s website. Pierlite is not responsible for the product performance of alternative lamp/s used. As a member of FluroCycle, we encourage recycling of lamps and components.
(c) Battery (where provided): The battery is designed with a rated average battery design life in standby mode and is supported with a standard warranty (refer to product specifications
for details); conditional of the product being maintained and operated in accordance with the manufacturer’s guidelines and tested in accordance with AS/NZS2293. For guidelines see
product installation instructions or visit the relevant brand web site.
(d) For products supplied with glass visors or covers, do not operate the product with a damaged visor or cover; it is recommended the product be turned off, area surrounding the
product vacated, and the damaged glass replaced by a professional installer immediately.
(e) Cables or chords, If Any external cable or cord of the X or Y type luminaire is damaged, it shall be replaced by a by a qualified person or manufactures service agent.
For Z type attachments to luminaire, cord cannot be replaced if damaged, the luminaire shall be removed from service.
Flex cord types.
•X: A specially prepared flexible cable or cord, may also include a part of the luminaire and only available from manufacture.
•Y: Attachment may be used either with ordinary or special flexible cable or cord.
•Z: Attachment of cable or cord that cannot be replaced without damage to luminaire
WARRANTY INSTRUCTIONS: For the purpose of warranty claims (if any) the following instructions apply:
Warranty period - The above components are provided with a warranty (refer to product specifications for details) against manufacturing defects or failure to perform to specifications
for products installed by an authorised installer in accordance with the manufacturer’s installation instructions and which have not been subject to incorrect operation or maintenance,
unauthorised modification or damage arising from any intervening cause.
Warranty reference - The warranty reference date commences from the date of purchase.
Warranty point of contact –Pierlite, 96 Gow Street Padstow NSW 2211, phone T 1300 799 300 contact –Pierlite After Sales Support.
Warranty claim procedure –For the purpose of making a claim the customer must:
1. Contact the “point of contact” above and upon provision of proof of purchase the customer will receive a goods return advice (GRA) number.
2. At the customer’s expense, collect and return the goods to the “point of contact” with the issued GRA number.
3. Upon receipt of the goods, Pierlite will review the claim and if found to be accepted, Pierlite will return a replacement product to the customer to install at the customer’s expense.
Alternatively, if the claim is rejected, the customer may request the return of the goods at their expense.
Consumer Contracts - The benefits to the customer given by the Pierlite warranty are in addition to other rights and remedies of the customer if the goods are the subject of a Consumer
Contract under the Australian Consumer Law. In that event the following statement is required to be brought to the Consumer’s attention: - Our goods come with guarantees that cannot
be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Limitation of Liability –if the goods are not purchased by the customer under a Consumer Contract within the Australian Consumer Law then but not otherwise;- (a) the Company is not
liable in tort for any loss or damage suffered by the customer or by any third party; and (b) in no circumstances is Pierlite liable to the customer or to any third party for any loss of
profits, loss of anticipated savings, economic loss or interruption of business or for any indirect or
consequential loss
(ConsequentialLoss).
Terms of Sale –these warranty provisions are in substitution for any inconsistent provisions in the Pierlite Terms and Conditions of Sale in so far as they apply to the warranty
components.