
PIONEER
ELECTRONICS
(USA)
INC. PIONEER
ELECTRONICS
OF
CANADA,
INC.
LIMITED
WARRANTY
WARRANTY
VALID
ONLY
IN
COUNTRY
OF
PRODUCT
PURCHASE
WARRANTY
Pioneer Electronics (USA) Inc. (PUSA), and Pioneer Electronics
Of
Canada, Inc. (POC), warrant that products distributed
by
PUSA
in
the U.S.A., and
by
POC
in
Canada that fail
to
function properly under normal use
due
to
amanufacturing defect when installed
and
operated according
to
the owner's manual enclosec with the unit will be repaired or replaced with a
unit of comparable value,
at
the option of PUSA or POC, without charge to
you
for parts or actual repair work. Replacement units and/Dr parts supplied under this warranty may
be
new or rebuilt at the
Dption
of PUSA or
POCo
THISLIMITEDWARRANTY APPLIESTOTHE ORIGINAL
OR
ANY SUBSEQUENTOWNER
OF
THIS PIONEER PRODUCTDURING THE WARRANTY PERIOD PROVIDED THE
PRODUCTWAS PURCHASED FROM AN AUTHORIZED PIONEER DISTRIBUTORIDEALER
IN
THE U.S.A.
OR
CANADA.
YOU
WILL BEREQUIREDTO PROVIDE A
SALES
RECEIPT
OR
OTHER VALID PROOF OF PURCHASESHOWINGTHE DATEOFORIGINAL PURCHASE OR, IF RENTED, YOUR RENTAL CONTRACTSHOWING THEPLACE
AND DATE
OFARST
RENTAL.
IN
THE EVENTSERVICEIS REQUIRED, THEPRODUCTMUSTBEDELIVEREDWITHIN THEWARRANTYPERIOD, TRANSPORTATION PREPAID,
ONLY
FROM WITHIN THE COUNTRY OFPURCHASE AS EXPLAINEDIN THIS DOCUMENT. YOU
WILL
BE RESPONSIBLE FOR REMOVAL ANDINSTALLATION
OF
THE
PRODUCT. PUSA
OR
POC, AS APPROPRIATE, WILL PAY TO RETURN THE REPAIRED OR REPLACEMENT PRODUCTTO
YOU
WITHIN THE COUNTRY
OF
PURCHASE.
PRODUCT
WARRANTY
PERIOD
~
!&QQr
Car
Stereo
Products
,.".....................................
1
Year
1
Year
The warranty period
for
retail customers who
rent
the product commences upon the date product is first put into use
(a)
during the rental period or
(b)
retail sale, whichever occurs first.
WHAT
IS
NOT
COVERED
IFTHIS PRODUCTWASPURCHASED FROM AN UNAUTHORIZED DISTRIBUTOR, THERE ARENO WARRANTIES, EXPRESS
OR
IMPLIED, INCLUDINGTHE IMPLIEDWARRANTY
OFMERCHANTABILITYANDTHEIMPLIEDWARRANTY
OF
FITNESS
FOR
APARTICULAR PURPOSEANDTHIS PRODUCT
IS
SOLDSTRICTLY"ASIS"AND 'WITH ALLFAULTS".
PIONEERSHALLNOTBELIABLE
FOR
ANYCONSEQUENTIALANDIORINCIDENTALDAMAGES.
PIONEER DOES NOTWARRANTANY PRODUCTLISTEDABOVEWHEN ITISUSED
IN
ATRADE
OR
BUSINESS
OR
IN
ANY INDUSTRIAL
OR
COMMERCIALAPPLICATION.
THISWARRANTY DOES NOTAPPLY
IF
THE
PRODUCTHASBEEN SUBJECTEDTO POWER
IN
EXCESSOFITS PUBLISHEDPOWER RATING.
THISWARRANTYDOES NOTCOVER DISPLAYSCREENS DAMAGED BY STATIC, NON-MOVING, IMAGESAPPLIED
FOR
LENGTHYPERIODS(BURN-IN).
THISWARRANTYDOESNOTCOVERTHECABINETORANYAPPEARANCEITEM,USERATTACHEDANTENNA,ANYDAMAGE
TO
RECORDSORRECORDINGTAPESORDISCS,ANY
.DAMAGE
TO
THE
PRODUCTRESULTING FROMALTERATIONS,MODIACATIONSNOTAUTHORIZED
IN
WRITING BYPIONEER, ACCIDENT, MISUSE
OR
ABUSE, DAMAGEDUE
TO
UGHTNINGORTOPOWERSURGES,SUBSEQUENTDAMAGE
FROM
LEAKING,DAMAGE
FROM
INOPERATIVEBATTERIES,ORTHEUSEOFBATTERIESNOTCONFORMINGTOTHOSE
SPECIFIED
IN
THEOWNER'SMANUAL.
THISWARRANTYDOESNOTCOVERTHECOSTOFPARTS
OR
LABOR
WHICH
WOULDBEOTHERWlSEPROVIDEDWlTHOUTCHARGEUNDERTHISWARRANTYOBTAINEDFROM
ANYSOURCEOTHERTHANAPlONEERAUTHORIZEDSERVICECOMPANYOROTHERDESIGNATEDLOCATION.THISWARRANTYDOESNOTCOVERDEFECTSORDAMAGECAUSED
BYTHEUSEOFUNAUTHORIZEDPARTS
OR
LABOR
OR
FROMIMPROPERMAINTENANCE.
ALTERED, DEFACED,ORREMOVEDSERIALNUMBERSVOIDTHIS
ENTIRE
WARRANTY
NOOTHERWARRANTIES
IN
THE
U.S.A. -PIONEER LIMITS ITS
OBLIGATIONS
UNDER ANY
IMPLIED
WARRANTIES
INCLUDING,
BUT
NOT LIMITED TO, THE IMPLIED
WARRANTIES
OF
MERCHANTABILITYANDFITNESS FOR APARTICULAR PURPOSE,TO APERIOD
NOTTO
EXCEEDTHEWARRANTYPERIOD. NOWARRANTIES
SHALLAPPL
YAFTERTHE
WARRANTYPERIOD, SOMESTATESDO NOTALLOWLIMITATIONS
ON
HOWLONGAN IMPLIEDWARRANTYLASTSANDSOMESTATESDONOTALLOWTHEEXCLUSIONS
OR LIMITATIONSOFINCIDENTAL
OR
CONSEQUENTIALDAMAGES, SOTHE ABOVE LIMITATIONS
OR
EXCLUSIONS MAY NOTAPPLYTO YOU, THIS WARRANTYGIVES
YOU
S::'ECIFIC
LEGAL
RIGHTS AND YOU MAYHAVE
OT:
:ER ::lICHTSW:-::CH MAY
VAn,:
F:lOM
STATETO STATE.
IN
CANADA-
EXCEPTAS EXPRESSLY PROVIDEDHEREIN,THERE ARENOREPRESENTATIONS, WARRANTIES, OBLIGATIONSOR CONDITIONS, IMPLIED,STATUTORY
OR OTHERWISE, APPLICABLETOTHIS PRODUCT.
TO OBTAIN SERVICE
In
the U.S.A. or Canada to receive warranty service
YDU
need
tD
present your sales receipt or your rental contract shDwing place and date
of
original owner's transaction.
~
-Please
contact
one
of
the
following
Pioneer
partners
to
obtain
service:
Your Authorized Pioneer Dealer -Your Pioneer Dealer may repair
or
replace your unit,
or
refer you to
an
Authorized Pioneer Service Company. Your sales receipt should
list the cDntact information (phDne number, fax, email, etc.) for
YDur
Dealer.
Your Authorized Pioneer Service Company -Can perform repairs for mDst Car Electronics prDducts and can advise other optiDns as applicable. Please access the
PiDneer website at
www.pioneerelectronics.com
and click on
Service
and
Support
and select
Authorized
Service
Locator
tD
find the nearest Pioneer servlcer.
Pioneer Electronics Service -Can advise the optimal service option for your model and geographic location. Please reference
the
information listed below and phone,
email or access the Pioneer website to contact PiDneer.
~
-POC has anumber
of
Authorized Service Companies should your product require service. Contact Pioneer
of
Canada as listed below to obtain alocal service location.
Shipping
Your
Unit
for
Service
-Please package it carefully and send
it,
transportation prepaid by atraceable, insured methDd, to an Authorized Service Company or Pioneer.
Use adequate padding material to prevent damage in transit. Include your name, address and telephone number where
YDU
can be reached during business hours.
On
all
complaints
and
concerns
in
the
U.S.A.
call
Customer
Support
at
1-800-421-1404,
or,
in
Canada,
call
Customer
Satisfaction
at
1-877-283-5901.
IN
THE
U.S.A
IN
CANADA
For
hook-up
and
operation
of
your
unit
or
to
locate
an
For
additional
information
on
this
warranty,
please
call
or
write:
Authorized
Service
Company,
please
call
or
write:
CUSTOMERSATISFACTIONGROUP
PIONEERELECTRONICSSERVICE,INC.
PIONEER
ELECTRONICS
OF
CANADA,
INC.
PO
BOX
1760
300
ALLSTATE
PARKWAY
LONG
BEACH,
CALIFORNIA
90801
MARKHAM
ON
L3R
OP2
1-800-421-1404
(905)
479-4411'
1-877
-283-5901
http://www
.
pioneerelectronics.
com
http://www.pioneerelectronics.ca
DISPUTERESOLUTION
IN THE U.S.A. -Following our response to any initial request
tD
Customer Support, should adispute arise between you and Pioneer, Pioneer makes available its Complaint
Resolution Program
tD
resolve the dispute. The Complaint Resolution Program is available to you without charge. You are required to use the Complaint Resolution Program
before you exercise any rights under, or seek any remedies, created by Title Iof the Magnuson-Moss Warranty-Federal Trade Commission Improvement
Act,
15
U.S.C.
2301
et seq.
To use the Complaint Resolution Program call
1-800-421-1404
and explain to the custDmer service representative the problem you are experiencing, steps you have taken
to have the product repaired during the warranty period and the name
Df
the authorized Distributor/Dealer from whom the Pioneer product was purchased. After the complaint
has been explained to the representative, aresolution number will
be
issued. Within
40
days of receiving your complaint, Pioneer will investigate the dispute and will either:
(1) respond to your complaint
in
writing informing you what action Pioneer will take, and in what time period,
tD
resDlve the dispute; or (2) respond to your complaint
in
writing
informing you why it will not take any action.
IN
CANADA
-Call the Customer Satisfaction Manager at
(905)
946-7446
to discuss your complaint and to obtain aprompt resolution.
RECORDTHEPLACEAND DATE OFPURCHASE
FOR
FUTURE REFERENCE
Model
No.
.....
.Serial No. Purchase Date . _
Purchased From
-----------_
.....
_----_
..
_.
__
..
_-_
..
_-----_.
KEEP THIS INFORMATION AND YOUR SALES RECEIPT
IN
ASAFE PLACE <
CRY1276-A/N
>
Printed
in
Thailand