Pioneer AVIC-Z120BT Mounting instructions

Free Firmware Update for AVIC-Z120BT
NEW Free Firmware Update (Version 2.003000) Now Available
for AVIC-Z120BT in-dash navigation system
August 11, 2010
Dear Valued Pioneer Customer:
We would like to inform you of the availability of a NEW free firmware update (version
2.003000; released in August 2010) for the AVIC-Z120BT in-dash navigation system and
AVIC-Z110BT navigation system, that has been upgraded with the CNSD-110FM Upgrade
Package. This firmware update applies only to models sold in the United States.
This firmware update (version 2.003000) contains important improvements addressing Bluetooth
Hands-Free and Voice Recognition operations.
This notice explains how to obtain the free firmware update and how to determine if the
firmware update has already been installed on an AVIC-Z120BT.
Even if you are not currently experiencing any issues with your AVIC-Z120BT in-dash system,
we still recommend that you install the free firmware update. Installation of the update should
take approximately ten minutes to complete.
HOW TO OBTAIN THE FREE FIRMWARE UPDATE:
Pioneer is offering the following four options for consumers to obtain the free firmware update:
1. Download the free update to a computer from here: AVIC-Z120BT, and transfer the update to
an SD card for insertion into the AVIC-Z120BT; OR
2. Order on-line a SD card containing the free update by going
to http://parts.pioneerelectronics.com/avicfirmware; OR
3. Order by phone a SD card containing the free update by calling Pioneer Customer Service toll
free at 800-421-1404 and then transferring to the Parts Order Department (select Option 1);
OR
4. Arrange for an in-dash AVIC-Z120BT system to be shipped to Pioneer for installation of the
free update by calling Pioneer Customer Service toll free at 800-421-1404 and then
transferring to the Warranty & Service Department (select Option 1).
HOW TO DETERMINE IF THE FIRMWARE UPDATE HAS
ALREADY BEEN INSTALLED:
To determine if the new firmware update has already been installed on an AVIC-Z120BT,
please power on the system and do the following:
1. Press the "HOME" button; then touch the "Settings" tab;
2. Touch the "System Settings" tab; then touch the "Service Information" tab;
3. Press and hold the top left corner of the “Service Information” screen;
4. The "Platform version" number and the "Application version" number are both displayed --
please look at the "Application Version" number, which is displayed on the second line; and
5. If the "Version" number is "2.002100" or an earlier/smaller number, please install the new
firmware update. If the "Version" number is "2.003000" or a later/larger number, the system
has already been updated with the new firmware.
QUESTIONS:

If you have any questions, please contact Pioneer Customer Service toll free at 800-421-1404.
Pioneer service representatives are available Monday through Friday, 10:00 a.m. to 7:30 p.m.
(Eastern Time), except on holidays.
Sincerely,
Pioneer Electronics (USA) Inc.