
PIONEER ELECTRONICS (USA) INC. PIONEER ELECTRONICS OF CANADA, INC.
LIMITED WARRANTY
WARRANTY VALID ONLY
IN
COUNTRY OF PRODUCT PURCHASE
WARRANTY
PioneerElectronics(USA) Inc. (PUSA), and PioneerElectronics
Of
Canada, Inc. (POC), warrantthatproductsdistributed byPUSA
in
the
U.S.A,
and byPOC in Canadathatfailto
function properlyundernormal usedue
to
amanufacturingdefectwhen installedand operated accordingtothe owner'smanualenclosedwith the unitwill be repaired orreplaced with
aunit
of
comparablevalue,atthe option
ofPUSAor
POC,withoutcharge to you forparts
or
actual repairwork. Replacementunitsand/orpartssupplied underthiswarrantymaybe
new
or
rebuiltattheoption
of
PUSA
or
POC.
THIS LIMITED
WARRANTY
APPLIES
TOTHE
ORIGINAL
OR
ANY
SUBSEQUENT
OWNER
OFTHIS PIONEERPRODUCTDURING THE
WARRANTY
PERIODPROVIDEDTHE
PRODUCT
WAS
PURCHASED
FROM
AN
AUTHORIZED
PIONEER
DISTRIBUTOR/DEALER
IN THE U.S.A.
OR
CANADA.
YOU
WILL
BE
REQUIRED
TO
PROVIDEA
SALES
RECEIPT
OR
OTHER
VALIDPROOFOF PURCHASESHOWINGTHE DATE OF
ORIGINAL
PURCHASE
OR, IFRENTED,
YOUR
RENTAL
CONTRACT
SHOWINGTHE
PLACE
AND
DATE OF FIRST
RENTAL
IN THE EVENT SERVICE IS REQUIRED, THE
PRODUCT
MUST
BE
DELIVERED WITHIN
THE
WARRANTY
PERIOD, TRANSPORTATION
PREPAID,ONLYFROMWITHINTHECOUNTRYOF PURCHASE
AS
EXPLAINED
IN THISDOCUMENT. YOU
WILL
BERESPONSIBLEFOR
REMOVALAND
INSTALLATIONOF
THEPRODUCT.
PUSAOR
POC,ASAPPROPRIATE,
WILL
PAYTORETURNTHE REPAIREDOR
REPLACEMENT
PRODUCTTOYOUWITHIN THECOUNTRYOFPURCHASE.
PRODUCT WARRANTY PERIOD
Car Stereo Products
~
1 Year
Y!22!:
1 Year
The warranty period for retail customers who rent the productcommences upon the date product is first put into use (a) during the rental period or (b) retail sale,whichever occurs first.
WHAT IS NOT COVERED
IF
THISPRODUCTWASPURCHASEDFROMANUNAUTHORIZEDDISTRIBUTOR,THERE
ARE
NOWARRANTIES, EXPRESSORIMPLIED,INCLUDINGTHE IMPLIED
WARRANTY
OF MERCHANTABILITY
ANDTHE IMPLIEDWARRANTYOF FITNESS
FORA
PARTICULARPURPOSEANDTHISPRODUCTIS SOLDSTRICTLY
"AS
IS"
AND"WITH
ALL
FAULTS".
PIONEER
SHALL
NOT
BE
LIABLE
FOR
ANY
CONSEQUENTIALAND/OR
INCIDENTAL
DAMAGES.
PIONEERDOES NOT
WARRANT
ANY
PRODUCTLISTED
ABOVE
WHENITIS USED
INA
TRADE
OR
BUSINESS
OR
IN
ANY
INDUSTRIAL
OR
COMMERCIALAPPLICATION.
THIS
WARRANTY
DOESNOT
APPLYIFTHE PRODUCTHAS BEEN
SUBJECTED
TOPOWER
IN
EXCESSOFITSPUBLISHED
POWER
RATING.
THIS
WARRANTY
DOES NOTCOVERDISPLAYSCREENS
DAMAGED
BY
STATIC, NON-MOVING,IMAGESAPPLIEDFOR
LENGTHY
PERIODS(BURN-IN).
THIS WARRANTYDOES NOTCOVERTHE CABINETORANYAPPEARANCE
ITEM,
USERATTACHEDANTENNA,ANYDAMAGETO RECORDS ORRECORDING TAPES OR
DISCS,
ANY
DAMAGE TO THE PRODUCT RESULTING FROMALTERATIONS, MODIFICATIONS NOTAUTHORIZED
IN
WRITING BYPIONEER, ACCIDENT, MISUSE ORABUSE, DAMAGE DUE TO
UGHTNINGORTOPOWERSURGES,SUBSEQUENTDAMAGEFROMLEAKING,DAMAGEFROMINOPERATIVEBATTERIES,ORTHEUSEOFBATTERIES NOTCONFORMING
TO
THOSE
SPECIFIEDINTHEOWNER'SMANUAL
THIS
WARRANTY
DOES
NOT
COVER
THE
COST
OF
PARTS
OR
LABOR
WHICH
WOULD
BE
OTHERWISE
PROVIDED
WITHOUT
CHARGE
UNDER
THIS
WARRANTY
OBTAINED FROM
ANY
SOURCEOTHERTHANA PIONEERAUTHORIZED SERVICE COMPANYOR OTHERDESIGNATED LOCATION. THIS
WARRANTY
DOES NOTCOVER
DEFECTSOR
DAMAGE
CAUSED
BY
THEUSEOFUNAUTHORIZEDPARTS
OR
LABOR
OR
FROMIMPROPERMAINTENANCE.
ALTERED, DEFACED,
OR
REMOVED
SERIAL
NUMBERS
VOIDTHIS ENTIRE
WARRANTY
NO OTHER WARRANTIES
IN
THE
U.S.A.-
PIONEER
LIMITS
ITS
OBLIGATIONS
UNDER
ANY
IMPLIED
WARRANTIES
INCLUDING
,
BUT
NOT
LIMITED
TO,
THE
IMPLIED
WARRANTIES
OF
MERCHANTABILITY
AND
FITNESS
FORA
PARTICULARPURPOSE,TOA PERIOD NOTTOEXCEEDTHEWARRANTYPERIOD. NOWARRANTIES
SHALL
APPLYAFTERTHE
WARRANTY
PERIOD. SOMESTATESDONOT
ALLOW
LIMITATIONSON
HOW
LONGAN
IMPLIED
WARRANTY
LASTS
AND
SOMESTATESDONOT
ALLOW
THEEXCLUSIONS
OR
LIMITATIONS OF INCIDENTAL
OR
CONSEQUENTIALDAMAGES, SO THE
ABOVE
LIMITATIONS
OR
EXCLUSIONS MAY NOTAPPLY TO YOU. THIS WARRANTY GIVES
YOUSPECIFIC
LEGAL
RIGHTS
AND
YOUMAYHAVEOTHERRIGHTSWHICHMAYVARYFROMSTATETOSTATE.
IN
CANADA·
EXCEPT
AS
EXPRESSLYPROVIDED HEREIN,THERE
ARE
NO REPRESENTATIONS, WARRANTIES,OBLIGATIONS
OR
CONDITIONS,IMPLIED, STATUTORY
OR
OTHERWISE,
APPLICABLE
TOTHIS PRODUCT.
TO OBTAIN SERVICE
In
the U.S.A. or Canada to receive warranty service you need to present your sales receipt
or
your rental contract showing place and date
of
original owner's transaction.
~-
Please
contact
one
of
the
following
Pioneer
partners
to
obtain
service:
Your Authorized
Pioneer
Dealer-
Your Pioneer
Dealer
may repair
or
replace your unit,
or
refer you to an Authorized Pioneer
Service
Company
. Your sales receipt should
list the
contact
information (phone number, fax, email, etc.) for your Dealer.
Your Authorized Pioneer
Service
Company-
Can perform repairs
for
most
Car
Electronics
products and can advise other options as applicable. Please access the
Pioneer
website at
www.pioneerelectron
i
cs.com
and click on
"Support"
and select
"Find
a
Service
Center"
to find the
nearest
Pioneer
servicer
.
Pioneer
Customer
Support-
Can advise the optimal service option
for
your
model
and
geographic
location. Please reference the information listed
below
and phone,
email
or
access
the Pioneer website to contact Pioneer.
CANAPA-
POC hasa
number
of
Authorized ServiceCompaniesshould yourproductrequire service.ContactPioneer
of
Canada as listed
below
toobtain a local service location.
Shipping
Your
Unit
for
Service-
Pleasepackage itcarefullyand send
it,
transportationprepaid by atraceable, insured method, to anAuthorized ServiceCompanyorPioneer.
Useadequate paddingmaterialto preventdamage
in
transit. Includeyourname, addressand telephone numberwhereyou can be reached duringbusiness hours.
On all complaints and concerns
in
the U.S.A. call Customer Support at 1-800-421-1404, or,
in
Canada, call Customer Satisfaction at (905) 479-4411.
IN
THE U.S.A.
IN
CANADA
For hook-up and operation
of
your unit or to locate an For additional information on this warranty, please call or write:
Authorized Service Company, please call or write: CUSTOMER SATISFACTION GROUP
CUSTOMER SUPPORT I PIONEER ELECTRONICS (USA) INC. PIONEER ELECTRONICS OF CANADA, INC.
P.O.
BOX 1720 340 FERRIER STREET, UNIT 2
LONG BEACH, CALIFORNIA 90801 MARKHAM, ON L3R 2Z5
1-800-421-1404 (905) 479-4411 1-877-283-5901
http://www.pioneerelectronics.com
DISPUTE RESOLUTION http://www.pioneerelectronics.ca
IN
THE
U.S.A. -Following
our
response to any initial request to
Customer
Support, should a dispute arise between you and Pioneer, Pioneer makes available its Complaint
Resolution Program to resolve the dispute. The Complaint Resolution Program is available to you without charge. You are required to use the
Complaint
Resolution Program
beforeyou exerciseany rights under, orseekanyremedies,created
by
TitleI
of
theMagnuson-MossWarranty-FederalTradeCommission lmprovementAct, 15U.S.
C. 2301
et
seq
.
To
use the Complaint Resolution Program call 1-800-421-1404 and explain to the customer service representative the problem you are experiencing, steps you have taken to
have the product repaired during the warranty period and the name
of
the authorized Distributor/Dealer from whom the Pioneer product was purchased. After the complaint
has been explained to the representative, a resolution number will be issued. Within 40 days
of
receiving your complaint, Pioneer will investigate the dispute and will either:
(1) respond to your complaint in writing informing you what action Pioneer will take, and
in
what time period, to resolve the dispute;
or
(2) respond to your complaint
in
writing
informing you why it will not take any action.
IN
CANADA-
CalltheCustomerSatisfaction Managerat(905)946-7412to discussyourcomplaintand to obtain a promptresolution.
RECORD THE PLACE AND DATE OF PURCHASE FOR FUTURE REFERENCE
Model No.
-------------------
Serial
No.-----------
-
-----
PurchaseDate
__
_
______
_
PurchasedFrom
___
_
________________________________________________
_
KEEP THIS INFORMATION AND YOUR SALES RECEIPT
IN
A SAFE PLACE
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