
PIONEER ELECTRONICS (USA) INC. PIONEER ELECTRONICS OF
CANADA,
INC.
LIMITED WARRANTY
WARRANTY VALID ONLY
IN
COUNTRY OF PRODUCT PURCHASE
WARRANTY
PioneerElectronics (USA)Inc. (PUSA), and PioneerElectronics
Of
Canada, Inc. (POC), warrantthatproductsdistributed byPUSAin the U.S.A., and byPOC
in
Canada
thatfailto
function properlyundernormal usedueto amanufacturing defectwhen installed and operated according to theowner'smanual enclosed with the unitwill be repaired orreplaced with
a unit
of
comparablevalue, atthe option
ofPUSAor
POC, withoutchargeto you forparts oractual repairwork. Replacementunits and/orpartssupplied underthis warrantymaybe
neworrebuilt attheoption
of
P
USAorPOC.
THIS LIMITED
WARRANTY
APPLIES
TO THEORIGINALOR
ANY
SUBSEQUENTOWNEROF THIS PIONEERPRODUCT DURINGTHE
WARRANTY
PERIODPROVIDEDTHE
PRODUCTWAS PURCHASED FROM
AN
AUTHORIZED PIONEERDISTRIBUTOR/DEALERIN THE U.S.A.
OR
CANADA.
YOU
WILL
BE
REQUIREDTO PROVIDEA
SALES
RECEIPTOROTHERVALID PROOFOF PURCHASE SHOWINGTHEDATE OF
ORIGINAL
PURCHASEOR, IF RENTED, YOURRENTAL
CONTRACT
SHOWINGTHE
PLACE
AND
DATE OF FIRST
RENTAL
IN THE EVENT SERVICE IS REQUIRED, THE PRODUCT MUST
BE
DELIVERED WITHIN THE
WARRANTY
PERIOD, TRANSPORTATION
PREPAID,ONLYFROMWITHIN THECOUNTRYOFPURCHASE
AS
EXPLAINEDIN THIS DOCUMENT. YOU
WILL
BE
RESPONSIBLEFORREMOVAL
AND
INSTALLATIONOF
THE PRODUCT.
PUSAOR
POC,ASAPPROPRIATE,
WILL
PAY
TO RETURNTHE REPAIREDOR REPLACEMENTPRODUCTTOYOU WITHIN THECOUNTRYOF PURCHASE.
PRODUCT WARRANTY PERIOD
Car Stereo
Products
Parts
1 Year
Labor
1 Year
The warranty period for retail customers who rent the product commences upon the date product is first put into use (a) during the rental period or (b) retail sale,whichever occurs first.
WHAT
IS
NOT COVERED
IF
THISPRODUCTWASPURCHASED FROMAN UNAUTHORIZEDDISTRIBUTOR,THEREARENOWARRANTIES,EXPRESSORIMPLIED,INCLUDINGTHEIMPLIEDWARRANTY
OF MERCHANTABILITYANDTHEIMPLIEDWARRANTYOF FITNESS
FORA
PARTICULARPURPOSEANDTHISPRODUCT
IS
SOLDSTRICTLY
"AS
IS"
AND"WITH
ALL
FAULTS".
PIONEER
SHALL
NOTBE
LIABLE
FOR
ANY
CONSEQUENTIALAND/OR
INCIDENTAL
DAMAGES.
PIONEERDOES NOTWARRANT
ANY
PRODUCTLISTED
ABOVE
WHEN ITIS USED
INA
TRADEOR BUSINESS ORIN
ANY
INDUSTRIALORCOMMERCIALAPPLICATION.
THISWARRANTYDOES NOTAPPLYIF THE PRODUCTHASBEENSUBJECTEDTO POWERIN EXCESSOFITS PUBLISHEDPOWERRATING.
THISWARRANTYDOESNOTCOVERDISPLAYSCREENS
DAMAGED
BY
STATIC, NON-MOVING,IMAGESAPPLIEDFORLENGTHYPERIODS(BURN-IN).
THIS
WARRANTYDOES NOTCOVERTHE CABINETORANYAPPEARANCE
ITEM,
USERATIACHEDANTENNA, ANYDAMAGE
TO
RECORDS
OR
RECORDING TAPES OR
DISCS,
ANY
DAMAGETO THE PRODUCT RESULTING FROM ALTERATIONS, MODIFICATIONS NOTAUTHORIZED
IN
WRITING BYPIONEER, ACCIDENT, MISUSE ORABUSE, DAMAGE DUE
TO
LIGHTNINGOR
TO
POWERSURGES, SUBSEQUENTDAMAGEFROMLEAKING,DAMAGEFROMINOPERATIVEBATTERIES,ORTHE
USE
OF
BATTERIESNOTCONFORMING
TO
THOSE
SPECIFIEDINTHEOWNER'SMANUAL
THIS
WARRANTY
DOES NOT COVER THE
COST
OF PARTS OR
LABOR
WHICH
WOULD
BE
OTHERWISE PROVIDED
WITHOUT
CHARGE
UNDER
THIS
WARRANTY
OBTAINED FROM
ANY
SOURCE OTHERTHAN A PIONEERAUTHORIZED SERVICE COMPANYOR OTHER DESIGNATED LOCATION. THIS WARRANTYDOES NOTCOVER
DEFECTSORDAMAGECAUSED
BY
THEUSE OF UNAUTHORIZEDPARTSOR
LABOR
ORFROM IMPROPERMAINTENANCE.
ALTERED, DEFACED, ORREMOVED
SERIAL
NUMBERS
VOIDTHIS ENTIRE
WARRANTY
NO OTHER WARRANTIES
IN THE
U.S.A.-
PIONEER
LIMITS
ITS
OBLIGATIONS
UNDER
ANY
IMPLIED
WARRANTIES
INCLUDING,
BUT
NOT
LIMITED
TO,
THE
IMPLIED
WARRANTIES
OF
MERCHANTABILITY
AND
FITNESS
FORA
PARTICULARPURPOSE,
TOA
PERIODNOTTO EXCEEDTHEWARRANTYPERIOD. NOWARRANTIES
SHALL
APPLYAFTERTHE
WARRANTYPERIOD. SOMESTATES DONOT
ALLOW
LIMITATIONSON
HOW
LONGAN
IMPLIEDWARRANTYLASTS
AND
SOMESTATES DO NOT
ALLOW
THE EXCLUSIONS
OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE
ABOVE
LIMITATIONS OR EXCLUSIONS MAY NOTAPPLY TO YOU. THIS WARRANTY GIVES
YOU SPECIFIC
LEGALRIGHTSANDYOU
MAYHAVEOTHERRIGHTSWHICHMAYVARYFROMSTATETOSTATE.
IN
CANADA-
EXCEPTAS EXPRESSLYPROVIDED HEREIN,THERE ARE NO REPRESENTATIONS, WARRANTIES, OBLIGATIONS OR CONDITIONS, IMPLIED, STATUTORY
OR OTHERWISE,
APPLICABLE
TO THIS PRODUCT.
TO OBTAIN SERVICE
In
the U.S.A. or Canada to receive warranty service you need to present your sales receipt or your rental contract showing place and date
of
original owner's transaction.
.uM-
Please
contact
one
of
the
following
Pioneer
partners
to
obtain
service:
Your Authorized Pioneer
Dealer-
Your Pioneer Dealer
may
repair or replace your unit, or refer you to an Authorized Pioneer
Service
Company
. Your sales receipt should
list the contact information (phone number, fax, email, etc.) for your Dealer.
Your Authorized Pioneer
Service
Company
-Can perform repairs for most
Car
Electronics products and can advise other options as applicable. Please
access
the
Pioneer website at
www.pioneerelectronics.com
and click on
"Support"
and select
"Find
a
Service
Center"
to find the nearest Pioneer
servicer
.
Pioneer
Customer
Support-
Can advise the optimal service option for your model and
geographic
location. Please reference the information listed below and phone,
email or access the Pioneer website to contact Pioneer.
CANAPA-
POC hasa number
of
Authorized ServiceCompaniesshould yourproduct require service. ContactPioneerofCanada as listed belowto obtain a local service location.
Shipping
Your
Unitfor
Service-
Pleasepackage itcarefully and send
it,
transportation prepaid byatraceable, insured method, to anAuthorized ServiceCompanyorPioneer.
Use adequate padding material to preventdamage
in
transit. Includeyour name, addressand telephone numberwhereyou can be reached during businesshours.
On all complaints and concerns
in
the U.S.A. call Customer Support at 1-800-421-1404,
or,
in
Canada, call Customer Satisfaction at (905) 479-4411.
IN
THE U.S.
A.
IN
CANADA
For hook-up and operation of your unit or to locate
an
For additional information on this warranty, please call or write:
Authorized Service Company, please call or write: CUSTOMER SATISFACTION GROUP
CUSTOMER SUPPORT I PIONEER ELECTRONICS (USA) INC. PIONEER ELECTRONICS OF CANADA, INC.
P.O.
BOX 1720 340 FERRIER STREET, UNIT 2
LONG BEACH, CALIFORNIA 90801 MARKHAM,
ON
L3R 2Z5
1-800-421-1404 (905) 479-4411 1-877-283-5901
http
:1
/www.pioneerelectronics.com
DISPUTE RESOLUTION http://www.pioneerelectronics.
ca
IN THE U.S.A. -Following our response to any initial request to
Customer
Support, should a dispute arise between you and Pioneer, Pioneer makes available its Complaint
Resolution Program to resolve the dispute. The Complaint Resolution Program is available to you without charge. You are required to use the Complaint Resolution Program
before you exerciseany rights under,orseek any remedies,created byTitle I
of
the Magnuson-MossWarranty-Federal Trade Commission Improvement
Act, 15 U.S.
C.
2301
et
seq
.
To
use the Complaint Resolution Program call1-800-421-1404 and explain to the customer service representative the problem you are experiencing, steps you have taken to
have the product repaired during the warranty period and the name
of
the authorized Distributor/Dealer from whom the Pioneer product was purchased. After the complaint
has been explained to the representative, a resolution number will be issued. Within 40 days of receiving your complaint, Pioneer will investigate the dispute and will either:
(1) respond to your complaint
in
writing informing you what action Pioneer will take, and
in
what time period, to resolve the dispute; or (2) respond to your complaint
in
writing
informing you why
it
will not take any action.
IN
CANADA-
Call the CustomerSatisfaction Managerat(905)946-7412 to discussyourcomplaintand to obtain apromptresolution.
RECORD THE PLACE AND DATE OF PURCHASE FOR FUTURE REFERENCE
Model No.
___________________
Serial
No.-----------------
Purchase Date
_________
_
PurchasedFrom
____________________________________________________
__
KEEP THIS INFORMATION AND YOUR SALES RECEIPT IN A SAFE PLACE <
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