
PIONEER
ELECTRONICS
(USA)
INC.
PIONEER
ELECTRONICS
OF
CANADA,
INC.
LIMITED WARRANTY
WARRANTY VALID ONLY
IN
COUNTRY OF PRODUCT PURCHASE
WARRANTY
Pioneer Electronics (USA) Inc. (PUSA), and Pioneer Electronics
Of
Canada, Inc. (POC), warrant that products distributed by PUSA
in
the U.S.A., and by POC
in
Canada that fail to
function properly under nonnal use due to amanufacturing defect when installed and operated according to the owner's manual enclosed with the unit will
be
repaired or replaced with a
unit
of
comparable value, at the option of PUSA or POC, without charge to you for parts or actual repair work. Replacement units andlor parts supplied under this warranty may be
new or rebuilt at the option of PUSA or
POCo
THISLIMITEDWARRANTYAPPLIESTOTHE ORIGINALOR
ANY
SUBSEQUENTOWNER
OFTHIS
PIONEER PRODUCTDURINGTHEWARRANTY PERIODPROVIDEDTHE
PRODUCT
WAS
PURCHASEDFROM AN AUTHORIZED PIONEER DISTRIBUTOR/DEALERIN THE U.S.A. OR
CANADA.
YOU
WILL
BE
REQUIREDTO PROVIDE A
SALES
RECEIPTOR OTHER VALIDPROOFOF PURCHASESHOWINGTHE DATE
OF
ORIGINALPURCHASE
OR,IF
RENTED, YOUR RENTALCONTRACT SHOWING THE
PLACE
ANDDATEOFFIRSTRENTAL.INTHEEVENTSERVICEISREQUIRED,THEPRODUCTMUSTBEDELIVEREDWITHINTHEWARRANTYPERIOD,TRANSPORTATIONPREPAID,
ONLY
FROM WITHIN THE COUNTRY
OF
PURCHASE
AS
EXPLAINEDIN THIS DOCUMENT. YOU
WILL
BE
RESPONSIBLE FOR
REMOVAL
ANDINSTALLATION OF THE
PRODUCT.
PUSA
OR POC,
AS
APPROPRIATE,
WILL
PAY
TO
RETURNTHE REPAIREDOR REPLACEMENT
PRODUCTTO
YOU WITHIN THECOUNTRYOFPURCHASE.
PRODUCT
WARRANTY
PERIOD
Parts
Labor
Car
Stereo
Products
1
Year
1
Year
The warranty period for retail customers who rent the product commences upon the date product
is
first put into use
(a)
during the rental period or
(b)
retail sale, whichever occurs first.
WHAT
IS
NOT
COVERED
IFTHISPRODUCTWASPURCHASEDFROMAN UNAUTHORIZEDDISTRIBUTOR,THERE ARE
NO
WARRANTIES,EXPRESS
OR
IMPLIED,INCLUDINGTHEIMPLIEDWARRANTY
OFMERCHANTABILITYANDTHEIMPLIEDWARRANTYOFFITNESS FOR APARTICULARPURPOSE ANDTHIS PRODUCTISSOLDSTRICTLY"AS IS"AND"WITH
ALL
FAULTS".
PIONEERSHALLNOTBE
UABLE
FORANYCONSEQUENTIALAND/OR INCIDENTALDAMAGES.
PIONEERDOESNOTWARRANTANY PRODUCT LISTED ABOVEWHEN ITISUSED
IN
ATRADEOR BUSINESS
OR
IN
ANY INDUSTRIAL
OR
COMMERCIALAPPLICATION.
THISWARRANTYDOESNOTAPPLYIFTHEPRODUCT HASBEEN SUBJECTEDTOPOWERINEXCESSOFITS PUBLISHEDPOWER RATING.
THISWARRANTYDOES NOTCOVER DISPLAYSCREENSDAMAGED
BY
STATIC, NON-MOVING, IMAGESAPPLIED FOR LENGTHYPERIODS(BURN-IN).
THISWARRANTYDOESNOTCOVERTHECABINETORANYAPPEARANCEITEM,USERATTACHEDANTENNA,ANYDAMAGETORECORDSOR
RECO
RDINGTAPESORDlSCS,ANY
DAMAGETOTHEPRODUCTRESULTING FROMALTERATIONS,MODIFICATIONSNOTAUTHORIZED
IN
WRmNG
BYPIONEER, ACCIDENT,MISUSE
OR
ABUSE, DAMAGEDUETO
UGHTNINGORTOPOWERSURGES,SUBSEQUENTDAMAGEFROMLEAKING,DAMAGE
FROM
IN
OPERATIVEBATTERIES,ORTHEUSEOFBATTERIESNOTCONFORMINGTOTHOSE
SPECIFIED
IN
THEOWNER'SMANUAL.
THISWARRANTYDOESNOTCOVERTHECOSTOFPARTS
OR
LABORWHICHWOULDBEOTHERWISEPROVIDEDWITHOUTCHARGEUNDERTHISWARRANTYOBTAINEDFROM
ANYSOURCEOTHERTHANAPIONEERAUTHORIZEDSERVICECOMPANYOROTHERDESIGNATEDLOCATION.THISWARRANTYDOESNOTCOVERDEFECTSORDAMAGECAUSED
BYTHEUSEOFUNAUTHORIZEDPARTS
OR
LABORORFROMIMPROPER MAINTENANCE.
ALTERED,DEFACED,ORREMOVEDSERIALNUMBERS
VOID
THISENTIREWARRANTY
NO
OTHER
WARRANTIES
IN
THE
U.S.A. -
PIONEER
LIMITS
ITS
OBLIGATIONS
UNDER
ANY
IMPLIED
WARRANTIES
INCLUDING,
BUT
NOT
LIMITED TO,
THE
IMPLIED
WARRANTIES
OF
MERCHANTABILITYANDFITNESS FORAPARTICULARPURPOSE,TO APERIODNOTTOEXCEEDTHEWARRANTYPERIOD. NOWARRANTIES
SHALLAPPL
YAFTERTHE
WARRANTYPERIOD. SOMESTATESDO NOT
ALLOW
LIMITATIONSON HOWLONG ANIMPLIEDWARRANTYLASTSANDSOMESTATESDO NOTALLOWTHEEXCLUSIONS
OR LIMITATIONSOFINCIDENTALOR CONSEQUENTIALDAMAGES. SOTHE
ABOV!'
LIMITATIONSOR EXCLUSIONS
MAY
NOTAPPLY
TO
YOU. THIS WARRANTYGIVES
YOU SPECIFIC
LEGAL
RIGHTS AND
YOU
MAY HAVE
OHlER
RIGHTS WHICH
MAY
VARY FROM STATETO STATE.
IN
CANADA-
EXCEPT
AS
EXPRESSLYPROVIDED HEREIN,THERE ARE NOREPRESENTATIONS, WARRANTIES,OBLIGATIONSOR CONDITIONS,IMPLIED,STATUTORY
OROTHERWISE, APPLICABLE
TO
THIS PRODUCT.
TO
OBTAIN
SERVICE
In the U.S.A.
or
Canada to receive warranty service you need to present your sales receipt or your rental contract showing place and date
of
original owner's transaction.
USA
-
Please
contact
one
of
the
following
Pioneer
partners
to
obtain
service:
Your
Authorized Pioneer Dealer -Your Pioneer Dealer may repair or replace your unit,
or
refer you to an Authorized Pioneer Service Company. Your sales receipt should
list the
contact
information
(phone
number, fax, email, etc.)
for
your Dealer.
Your Authorized Pioneer Service Company -Can perform repairs for most
Car
Electronics products and can advise other options as applicable. Please access the
Pioneer website
at
www.pioneerelectronics.com
and click on
Service
and
Support
and select
Authorized
Service
Locator
to find the nearest Pioneer servicer.
Pioneer Electronics Service -Can advise the optimal service option for your model and geographic location. Please reference the information listed below and phone,
email
or
access the Pioneer website to contact Pioneer.
CANADA
-POC has anumber
of
Authorized Service Companies should your product require service. Contact Pioneer of Canada as listed below to obtain alocal service location.
Shipping
Your
Unit
for
Service
-Please package it carefully and send
it,
transportation prepaid by atraceable, insured method, to
an
Authorized Service Company
or
Pioneer.
Use adequate padding material to prevent damage in transit. Include your name, address and telephone number where you can be reached during business hours.
On all complaints and concerns
in
the U.S.A. call Customer Support at 1-800-421-1404, or, in Canada, call Customer Satisfaction at 1-877-283-5901.
IN
THE U.S.A.
IN
CANADA
For
hoo~-up
and operation of your unit or to
locat~
an
For additional information
on
this warranty, please call or write:
AuthOrized Service Company, please call or write: CUSTOMERSATISFACTIONGROUP
PIONEERELECTRONICSSERVICE,INC. PIONEERELECTRONICSOF CANADA INC
P.O. BOX 1760 300 ALLSTATE
PARKWAY'
.
LONG BEACH, CALIFORNIA 90801 MARKHAM,
ON
L3R
OP2
1-800-421-1404 (905) 479-4411 1-877-283-5901
http://www.pioneerelectronics.com http://www.pioneerelectronics.ca
DISPUTE
RESOLUTION
IN
THE
U.S.A. -Following
our
response to any initial request to Customer Support, should adispute arise between you and Pioneer, Pioneer makes available its Complaint
Resolution Program to resolve the dispute. The Complaint Resolution Program is available to you without charge. You are required to use the Complaint Resolution Program
before you exercise any rights under, or seek any remedies, created by Title Iof the Magnuson-Moss Warranty-Federal Trade Commission Improvement
Act,
15
U.S.C.
2301
et
seq.
To
use the Complaint Resolution Program call 1-800-421-1404 and explain to the customer service representative the problem you are experiencing, steps you have taken
to have the product repaired during the warranty period and the name of the authorized Distributor/Dealer from whom the Pioneer product was purchased. Aher the complaint
has been explained to the representative, aresolution number will be issued. Within 40 days
of
receiving your complaint, Pioneer will investigate the dispute and will either:
(1) respond to your complaint in writing informing you what action Pioneer will take, and
in
what time period, to resolve the dispute;
or
(2) respond to your complaint
in
writing
informing you why it will not take any action.
IN
CANADA
-Call the Customer Satisfaction Manager at (905) 946-7446 to discuss your complaint and to obtain aprompt resolution.
RECORDTHE PLACE AND DATEOFPURCHASE FOR FUTURE REFERENCE
Model No. Serial No. Purchase Date _
Purchased From _
KEEP THIS INFORMATION AND YOUR SALES RECEIPT
IN
ASAFE PLACE <CRY1246-B/U >
Printed
in
China