
PIONEER ELECTRONIQUES
DU
CANADA, INC.
PIONEER ELECTRONICS
(USA) INC. LIMITED WARRANTY
WARRANTY VALID ONLY
IN
COUNTRY OF PRODUCT PURCHASE
WARRANTY
Pioneer Electronics (USA) Inc. (PUSA), and Pioneer Electronics
Of
Canada, Inc. (POC), warrant that products distributed by PUSA
in
the U.S.A., and by POC
in
Canada that fail to function properly under normal use due to a manufacturing defect when installed and operated according to the owner's manual enclosed
with the unit will be repaired
or
replaced with a unit
of
comparable value, at the option
of
PUSA or POC, without charge to you for parts or actual repair work.
Parts supplied under this warranty may be new or rebuilt at the option of PUSA or POC.
THISLIMITEDWARRANTYAPPLIESTOTHE ORIGINALOR
ANY
SUBSEQUENTOWNEROFTHISPIONEERPRODUCTDURINGTHEWARRANTYPERIOD
PROVIDED THE PRODUCT WAS PURCHASED FROM AN AUTHORIZED PIONEER DISTRIBUTOR/DEALER IN THE U.S.A. OR CANADA. YOU
WILL
BE
REQUIREDTO PROVIDEA SALESRECEIPT OROTHERVALIDPROOFOF PURCHASE SHOWINGTHE DATEOFORIGINALPURCHASE OR, IF RENTED,
YOUR RENTAL CONTRACT SHOWING THE PLACE
AND
DATE OF FIRST RENTAL. IN THE EVENT SERVICE IS REQUIRED, THE PRODUCT MUST BE
DELIVERED WITHIN THE WARRANTY PERIOD, TRANSPORTATION PREPAID, ONLY FROM WITHIN THE COUNTRY OF PURCHASE AS EXPLAINED
IN THIS DOCUMENT. YOU
WILL
BE RESPONSIBLE FOR REMOVALAND INSTALLATION OF THE PRODUCT. PUSAOR POC, AS APPROPRIATE,
WILL
PAY TO RETURN THE REPAIRED OR REPLACEMENT PRODUCT TO YOU WITHIN THE COUNTRY OF PURCHASE.
PRODUCT WARRANTY PERIOD
Home
Audio
and Video .................................................................................................................... 2 Year 2 Year
Microphones, Headphones,
Phono
Cartridges and Styluses...................................................... 90 Days 90 Days
Shorter limited warranty periods apply to some models. Please refer to the limited warranty document enclosed with the product for a definitive statement
of
the warranty period. The warranty period for retail customers who rent the product commences upon the date product
is
first put into use (a) during the rental
period
or
(b) retail sale, whichever occurs first.
WHAT IS NOT COVERED
IF
THIS PRODUCT WAS PURCHASED FROM AN UNAUTHORIZED DISTRIBUTOR, THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND THE IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE AND
THIS PRODUCT IS SOLD STRICTLY
AS
IS AND WITH
ALL
FAULTS".
PIONEER
SHALL
NOT BE LIABLE FOR
ANY
CONSEQUENTIAL AND/OR INCIDENTAL DAMAGES.
PIONEER DOES NOT WARRANT
ANY
PRODUCT LISTED ABOVE WHEN IT
IS
USED
IN
A TRADE OR BUSINESS OR
IN
ANY INDUSTRIAL OR
COMMERCIAL APPLICATION.
THIS WARRANTY DOES NOT
APPLY
IF THE PRODUCT HAS BEEN SUBJECTED TO POWER IN EXCESS OF ITS PUBLISHED POWER RATING.
THIS WARRANTY DOES NOT COVER TELEVISION OR DISPLAY SCREENS DAMAGED
BY
STATIC, NON-MOVING, IMAGES APPLIED FOR LENGTHY
PERIODS (BURN-IN).
THIS WARRANTY DOES NOT COVER THE CABINET OR ANY APPEARANCE ITEM, USER ATTACHED ANTENNA, ANY DAMAGE TO RECORDS OR
RECORDING TAPES OR DISCS, ANY DAMAGE TO THE PRODUCT RESULTING FROM ALTERATIONS, MODIFICATIONS NOT AUTHORIZED
IN
WRITING
BY PIONEER, ACCIDENT, MISUSE OR ABUSE, DAMAGE DUE TO LIGHTNING OR TO POWER SURGES, SUBSEQUENT DAMAGE FROM LEAKING,
DAMAGE FROM INOPERATIVE BATTERIES, OR THE USE OF BATTERIES NOT CONFORMING TO THOSE SPECIFIED
IN
THE OWNER'S MANUAL.
THIS WARRANTY DOES NOT COVER THE COST OF PARTS OR
LABOR
WHICH WOULD BE OTHERWISE PROVIDED WITHOUT CHARGE UNDER
THIS WARRANTY OBTAINED FROM
ANY
SOURCE OTHER THAN A PIONEER AUTHORIZED SERVICE COMPANY OR OTHER DESIGNATED
LOCATION. THIS WARRANTY DOES NOT COVER DEFECTS OR DAMAGE CAUSED
BY
THE USE OF UNAUTHORIZED PARTS OR LABOR OR FROM
IMPROPER MAINTENANCE.
ALTERED, DEFACED, OR REMOVED SERIAL NUMBERS VOID THIS ENTIRE WARRANTY
NO OTHER WARRANTIES
IN
THE U.S.A. -PIONEER LIMITS ITS OBLIGATIONS UNDER ANY IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TO A PERIOD NOT TO EXCEED THE WARRANTY PERIOD.
NO WARRANTIES
SHALL
APPLY AFTER THE WARRANTY PERIOD. SOME STATES DO NOT
ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS
AND
SOME STATES DO NOT
ALLOW
THE EXCLUSIONS OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES,
SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC
LEGAL
RIGHTS AND YOU MAY
HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE.
IN
CANADA-
EXCEPT
AS
EXPRESSLY PROVIDED HEREIN, THERE ARE NO REPRESENTATIONS, WARRANTIES, OBLIGATIONS OR CONDITIONS,
IMPLIED, STATUTORY OR OTHERWISE, APPLICABLE TO THIS PRODUCT.
TO OBTAIN SERVICE
PUSAand POC have appointed a number
of
Authorized Service Companies throughout the U.S.A. and Canada should your product require service.
To
receive
warranty service you need to present your sales receipt
or,
if rented, your rental contract showing place and date of original owner's transaction. If shipping
the unit you will need to package it carefully and send it, transportation prepaid by a traceable, insured method, to an Authorized Service Company. Package
the product using adequate padding material to prevent damage
in
transit. The original container
is
ideal for this purpose. Include your name, address and
telephone number where you can be reached during business hours.
On all complaints and concerns
in
the U.S.A. call Customer Support at 1-800-421-1404,
or,
in
Canada, call Customer Satisfaction at 1-877-283-5901.
IN
THE
U.S.A.
For hook-up and operation of your unit or to locate
an
Authorized Service Company, please call or write:
SERVICE SUPPORT DIVISION
PIONEER ELECTRONICS (USA}, INC.
1925
E.
Dominguez Street, Long Beach, California 90810
1-800-421-1404 • http://www.pioneerelectronics.com
IN
CANADA
For additional information
on
this warranty,
please call or write:
CUSTOMER SATISFACTION GROUP
PIONEER ELECTRONICS OF CANADA, INC.
340 Ferrier Street, Unit
2,
Markham, Ontario
L2R
2Z5 Canada
(905) 479-4411 • 1-877-283-5901 •
http//www
pioneerelectronics.ca
DISPUTE RESOLUTION
IN THE U.S.A. -Following our response to any initial request to Customer Support, should a dispute arise between you and Pioneer, Pioneer makes available
its Complaint Resolution Program to resolve the dispute. The Complaint Resolution Program is available to you without charge.
You
are required to use the
Complaint Resolution Program before you exercise any rights under, or seek any remedies, created by Title I
of
the Magnuson-Moss Warranty-Federal Trade
Commission Improvement Act, 15 U.S.C. 2301 et seq.
To
use the Complaint Resolution Program call 1-800-421-1404 and explain to the customer service
representative the problem you are experiencing, steps you have taken to have the product repaired during the warranty period and the name ofthe authorized
Distributor/Dealer from whom the Pioneer product was purchased. After the complaint has been explained to the representative, a resolution number will be
issued. Within 40 days
of
receiving your complaint, Pioneerwill investigate the dispute and will either: (1) respond to your complaint
in
writing informing you what
action Pioneer will take, and
in
what time period, to resolve the dispute; or (2) respond to your complaint
in
writing informing you why it will not take any action.
IN
CANADA-
Call the Customer Satisfaction Manager at (905) 946-7446 to discuss your complaint and to obtain a prompt resolution.
RECORD THE PLACE
AND
DATE OF PURCHASE FOR FUTURE REFERENCE
Model
No.
_________________
Serial No.
_______________
Purchase Date
________
_
Purchased From KEEP THIS INFORMATION
AND
YOUR SALES RECEIPT
IN
A SAFE PLACE