
PIONEER
ELECTRONICS
(USA)
INC.
PIONEER
ELECTRONICS
OF
CANADA,
INC.
LIMITED WARRANTY
WARRANTY VALID ONLY
IN
COUNTRY OF PRODUCT PURCHASE
WARRANTY
Pioneer Electronics (USA)
Inc.
(PUSA), and Pioneer Electronics
Of
Canada, Inc. (POC), warrant that products distributed
by
PUSA
in
the U.S.A., and by POC in Canada that fail to
function properly under nonnal use due
to
amanufacturing defect when installed and operated according
to
the owner's manual enclosed with the unit
will
be
repaired or replaced with a
unit ofcomparable value, at the option of PUSA or POC, without charge to you for parts or actual repair work. Replacement units and/or parts supplied under this warranty may be
new or rebuilt at the option ofPUSA or
POCo
THISLIMITEDWARRANTYAPPLIESTOTHEORIGINALOR ANYSUBSEQUENTOWNER OFTHIS PIONEER PRODUCTDURINGTHEWARRANTYPERIODPROVIDEDTHE
PRODUCTWAS PURCHASED FROM AN AUTHORIZED PIONEER DISTRIBUTOR/DEALERIN THE U.S.A. OR CANADA. YOU
WILL
BE REQUIREDTO PROVIDEA
SALES
RECEIPTOR OTHERVALIDPROOFOF PURCHASESHOWING THE DATE
OF
ORIGINALPURCHASE OR, IFRENTED, YOUR RENTALCONTRACTSHOWING THE PLACE
ANDDATEOFFIRSTRENTAL.
IN
THEEVENTSERVICEISREQUIRED,THEPRODUCTMUSTBEDELIVEREDWITHINTHEWARRANTYPERIOD,TRANSPORTATIONPREPAID,
ONLY FROM WITHIN THE COUNTRY
OF
PURCHASE AS EXPLAINEDIN THIS DOCUMENT. YOU
WILL
BE RESPONSIBLE FOR REMOVALAND INSTALLATION
OF
THE
PRODUCT. PUSA OR POC, AS APPROPRIATE,
WILL
PAYTO RETURN THE REPAIRED OR REPLACEMENTPRODUCTTO YOU WITHIN THECOUNTRY OF PURCHASE.
PRODUCT
WARRANTY
PERIOD
Parts
Labor
Car
Stereo
Products
1
Year
1
Year
The warranty period for retail customers who rent the product commences upon the date product
is
first put into use
(a)
during
the
rental period or
(b)
retail sale, whichever occurs first.
WHAT
IS
NOT
COVERED
IFTHISPRODUCTWASPURCHASED FROMANUNAUTHORIZEDDISTRIBUTOR,THERE ARE
NO
WARRANTIES, EXPRESSOR IMPLIED,INCLUDINGTHE IMPLIEDWARRANTY
OFMERCHANTABIUTYANDTHE IMPLIEDWARRANTYOFATNESSFOR APARTlCULAR PURPOSE ANDTHIS PRODUCTISSOLD STRICTLY
"AS
IS"AND"WITH
ALL
FAULTS".
PIONEERSHALLNOTBE
UABLE
FORANYCONSEQUENTIALANDIORINCIDENTALDAMAGES.
PIONEER DOES NOTWARRANTANY PRODUCTLISTEDABOVEWHEN IT
IS
USED
IN
ATRADE
OR
BUSINESS
OR
IN
ANY INDUSTRIAL
OR
COMMERCIALAPPUCATlON.
THISWARRANTYDOES NOTAPPLYIFTHE PRODUCTHAS BEENSUBJECTEDTO POWER
IN
EXCESSOFITS PUBUSHEDPOWER RATlNG.
THISWARRANTY DOESNOTCOVER DISPLAYSCREENS DAMAGED BYSTATIC,NON-MOVING,IMAGESAPPLIEDFOR LENGTHY PERIODS(BURN-IN).
THISWARRANTYOOESNOTCOVERTHECABINETORANYAPPEARANCEITEM,USERATIACHEDANTENNA,ANYDAMAGETORECORDSORRECORDINGTAPES
OR
DISCS,ANY
DAMAGETOTHEPRODUCTRESULTlNGFROM ALTERATlONS,MODIACATlONSNOTAUTHORIZED
IN
WRmNG
BYPIONEER, ACCIDENT, MISUSEORABUSE, DAMAGEDUETO
UGHTNINGORTOPOWERSURGES,SUBSEQUENTDAMAGE
FROM
LEAKlNG,DAMAGE
FROM
INOPERATlVEBATIERIES,ORTHEUSEOFBATTERIESNOTCONFORMINGTOTHOSE
SPEClAEDINTHEOWNER'S
MANUAL
THISWARRANTYOOESNOTCOVERTHECOSTOFPARTSORLABORWHICHWOULDBEOTHERWISEPROVIDEDWITHOUTCHARGEUNDERTHISWARRANTYOBTAINEDFROM
ANYSOURCEOTHERTHANA~NEERAUTHORIZEDSERVlCECOMPANYOROTHERDES~NATEDLOCATlON.THISWARRANTYOOESNOTCOVERDEFECTSORDAMAGECAUSED
BYTHEUSEOFUNAUTHORIZEDPARTS
OR
LABOR
OR
FROMIMPROPERMAINTENANCE.
ALTERED,DEFACED,ORREMOVEDSERIALNUMBERSVOIDTHISENTIREWARRANTY
NO
OTHER
WARRANTIES
IN
THE
U.S.A. -PIONEER LIMITS ITS
OBLIGATIONS
UNDER
ANY
IMPLIED
WARRANTIES
INCLUDING,
BUT
NOT LIMITED TO, THE
IMPLIED
WARRANTIES
OF
MERCHANTABILITYANDFITNESSFOR APARTICULARPURPOSE,TOAPERIODNOTTOEXCEEDTHEWARRANTYPERIOD. NOWARRANTlES
SHALLAPPL
YAFTERTHE
WARRANTYPERIOD. SOMESTATES
DO
NOT
ALLOW
LIMITATIONSON HOWLONGANIMPLIEDWARRANTYLASTSANDSOMESTATESDO NOT
ALLOW
THEEXCLUSIONS
OR LIMITATIONSOF INCIDENTALOR CONSEQUENTIALDAMAGES,
SOTHE
ABOVELIMITATIONSOR EXCLUSIONS
MAY
NOTAPPLYTO YOU. THIS WARRANTYGIVES
YOU SPECIFIC
LEGAL
RIGHTS ANDYOU
MAY
HAVE
OTHER RIGHTS WHICH MAY VARY FROM STATETO STATE.
INCANADA-EXCEPTASEXPRESSLYPROVIDED HEREIN,THEREARENOREPRESENTATIONS,WARRANTlES, OBLIGATIONSOR CONDITIONS, IMPLIED,STATUTORY
OROTHERWISE,APPLICABLETO THIS PRODUCT.
TO
OBTAIN
SERVICE
In
the U.S.A. or Canada to receive warranty service you need to present your sales receipt or your rental contract showing place and date
of
original owner's transaction.
USA
-
Please
contact
one
of
the
following
Pioneer
partners
to
obtain
service:
Your Authorized Pioneer Dealer -Your Pioneer Dealer may repair or replace your unit, or refer you to an Authorized Pioneer Service Company.
Your
sales receipt should
list the contact information (phone number, fax, email, etc.) for your Dealer.
Your Authorized Pioneer Service Company -Can perform repairs for most Car Electronics products and can advise other options as applicable. Please access the
Pioneer website at
www.pioneerelectronics.com
and click on
Service
and
Support
and select
Authorized
Service
Locator
to find the nearest Pioneer servicer.
Pioneer Electronics Service -Can advise the optimal service option for your model and geographic location. Please reference the information listed below and phone,
email or access the Pioneer website to contact Pioneer.
CANADA-POC has anumberofAuthorized Service Companies should your product require service. Contact Pioneer
of
Canada as listed below to obtain alocal service location.
Shipping
Your
Unit
for
Service
-Please package it carefully and send it, transportation prepaid by atraceable, insured method, to an Authorized Service Company or Pioneer.
Use adequate padding material to prevent damage
in
transit. Include your name, address and telephone number where you can be reached during business hours.
On all complaints and concerns
in
the U.S.A. call Customer Support at 1-800-421-1404,
or,
in
Canada, call Customer Satisfaction at 1-877-283-5901.
IN
THE
U.S.A.
IN
CANADA
For
hoo~-up
and
operation of your unit or to locate
an
For additional information
on
this warranty, please call or write:
AuthOrized Service Company, please call or write: CUSTOMERSATISFACTIONGROUP
PIONEERELECTRONICSSERVICE,INC. PIONEER ELECTRONICS
OF
CANADA,
INC.
P.O. BOX 1760 300 ALLSTATE PARKWAY
LONG BEACH, CALIFORNIA
90801
MARKHAM,
ON
L3R
OP2
1-800-421-1404 (905) 479-4411 1-877-283-5901
http://www.pioneerelectronics.com http://www.pioneerelectronics.ca
DISPUTE
RESOLUTION
IN THE U.S.A. -Following our response to
any
initial request to Customer Support, should adispute arise between you and Pioneer, Pioneer makes available its Complaint
Resolution Program to resolve the dispute. The Complaint ReSOlution Program is available to you without charge. You are required to use the Complaint Resolution Program
before you exercise
any
rights under, or seek any remedies, created by Title Iof the Magnuson-Moss Warranty-Federal Trade Commission Improvement
Act,
15
U.S.C.
2301
etseq.
To use the Complaint Resolution Program call 1-800-421-1404 and explain to the customer service representative the problem you are experiencing, steps you have taken
to have the product repaired during the warranty period and the name of the authorized Distributor/Dealer from whom the Pioneer product was purchased. After the complaint
has been explained to the representative, aresolution number will be issued. Within 40 days of receiving your complaint, Pioneer will investigate the dispute and will either:
(1) respond to your complaint in writing informing you what action Pioneer will take, and in what time period, to resolve the dispute; or (2) respond to your complaint in writing
informing you why it will not take any action.
IN
CANADA
-Call the Customer Satisfaction Manager at (gaS) 946-7446 to discuss your complaint and to obtain aprompt resolution.
RECORDTHEPLACEAND DATE OFPURCHASEFOR FUTURE REFERENCE
Model No. Serial No. Purchase Date _
PurchasedFrom _
KEEP THIS INFORMATION AND YOUR SALES RECEIPT
IN
ASAFE PLACE <CRY1246-B/U >
Printed
in
China