Piper NCO-2H User manual
NCO-2H COUNTERTOP OVEN
Installation and Operating Manual
For service information call 800-544-3057
Please have the following information available before calling. Information can be found
on the identification/certification tag:
•Model Number
•Serial Number
•Date of Purchase
•Part Description and number as shown in parts list
IMPORTANT INFORMATION
READ BEFORE USE
Piper Products, Inc
300 South 84th Avenue
Wausau, WI 54401
Phone: 715-842-2724 . FAX: 715-842-3125
This manual contains important safety information concerning the maintenance, use and operation of this product.
Failure to follow these instructions could result in damaging equipment, voiding the warranty, serious injury or even death.
TABLE OF CONTENTS
INTRODUCTION
FREIGHT DAMAGE CLAIMS
UNPACKING, SETUP, AND SPECIFICATIONS
OVEN OPERATION
GENERAL CLEANING AND MAINTENANCE
TROUBLESHOOTING GUIDE
NCO-2H PARTS BREAKDOWN
WIRING DIAGRAM
WARRANTY
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INTRODUCTION
Congratulations! You have just purchased one of the finest pieces of equipment on the
market today. Before installing or operating your new Piper equipment, you should read
through this manual. This manual should be retained for further reference as it contains
installation and operating instructions, service tips, part lists and warranty information.
For your safety, read and follow all cautions and warnings.
FREIGHT DAMAGE CLAIMS
Your Piper equipment was carefully inspected and packed before leaving our factory. The
transportation company assumes full responsibility for safe delivery of this equipment.
Piper Products cannot assume responsibilities for damage or loss incurred in transit.
Visible damage or loss should be noted on the freight bill and signed by the person
making the delivery.
A freight claim should be filed immediately with the transportation company. If damage is
unnoticed or concealed until equipment is unpacked, notify the transportation company
immediately and tell them you want to file a concealed damage claim. This must be done
within five (5) days after delivery was made. Be sure to retain all packing material and
cartons.
WARNING
Adjustments and service work should be performed only by a qualified service
technician. Service is available through Authorized Piper Parts and Service
Distributors throughout the United States. For a complete listing of these call or
write Piper Products, Inc. for the name of the nearest distributor.
This equipment is intended for commercial use only. Not for household use.
Use of other than genuine Piper replacement parts or service work performed by
other than an authorized Piper service agent will void the warranty.
Do not use any corrosive cleaners. Piper only approves soap and water for
cleaning stainless steel.
2
UNPACKING, SETUP AND SPECIFICATIONS
The NCO-2H is shipped in heavy-duty corrugated cardboard cartons. Inspect the carton
and the equipment for any damage that may have occurred in shipping. Notify the carrier
if damage is discovered before or after unpacking the unit. It is your responsibility to file
any freight claim.
Assembly
The NCO-2H oven comes completely assembled with the exception of the two wire bake
racks. Place one wire rack over each set of elements in the oven. The bent side of the
rack should be toward the front of the oven pointing down.
• Carefully remove carton or crate from unit. Remove all loose packing materials,
making sure that no small parts or accessories are lost. Inspect the unit for concealed
damage before discarding packing materials.
• It is the responsibility of the installer to comply with all local codes.
• Check unit nameplate for electrical requirements. Make sure that the thermostat is
set to the “OFF” position. Connect the plug to a properly sized power source of the
correct voltage.
• Installation is now complete.
WARNING!!!! DO NOT USE EXTENSION CORDS (VOIDS WARRANTY)
Ground:
The electrical outlet must be provided with an efficient ground, and the voltage and the
frequency of the electrical line matches those indicated on the data plate.
If unsure about the efficiency of the ground, have your electrical circuit
checked by a qualified technician.
NCO-2H Specifications
Model Volts Phase Wire** Amps Watts Hertz Height Width Depth
NCO-2H 120 1 2 15 1800 50/60 21” 28” 17”
4” between shelves
Maximum Oven Temp 400°
** Number of wires does not include ground.
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4
OVEN OPERATION
Turn power switch to the “ON” position (switch will illuminate). Set the temperature at
375°. Allow 15 to 30 minutes for the oven to pre-heat. Set the reminder timer for the
appropriate setting. The buzzer will sound when time has elapsed. Turn the knob to the
left to silence the buzzer.
The chart below illustrates the baking production ability of the NCO-2H.
ITEMS QTY. MIN. AVG./HR. TEMP.
Cookies 24 12-14 96 375°F
Muffins 24 20-25 48 400°F
Turn-overs 12 20-25 24 400°F
Strudels 12 20-25 24 400°F
6" pies 6 20-25 12 400° F
Pre-fried donuts 24 8 168 400° F
Pasties 16 20-25 32 400°F
Brownies 2 pans 20-25 4 pans 400° F
6" pizzas 6 12-14 24 400° F
12" pizzas 2 12-14 8 400° F
Baking times and temperatures may vary depending on recipe.
GENERAL CLEANING and MAINTENANCE
To obtain the best performance from your equipment, it should be cleaned daily and
maintained in good condition.
SAFETY / ENVIRONMENTAL CAUTION
PERSONAL PROTECTION:
Check your company safety and environmental policy before cleaning or servicing.
Safety Tip! : Utilize protective gloves and safety glasses
CAUTION: BURN HAZARD: Some exterior surfaces on unit will get hot. Use
caution when touching these areas.
DO NOT clean the unit while it contains any food product. Remove food product
and allow unit to cool completely before cleaning or servicing.
CAUTION: Prior to cleaning or maintenance, turn oven “OFF” and disconnect
the power.
DO NOT us any corrosive oven cleaners such as Easy-Off. Damage to the
interior will result.
The interior should be swept clean of crumbs daily. Spillage should be removed to prevent
burning and smoking in the unit. The wire bake racks, oven interior and glass door should be
cleaned with a strong detergent and hot water. The exterior of the oven can be wiped clean with
lemon oil to maintain a shiny surface. Door hinges and magnet can be adjusted so the door and
gasket are allowed to seal properly.
Steel Surfaces:
• Piper only approves soap and water for cleaning stainless steel.
• NOTICE: Do NOT use chlorinated cleaners.
General Surfaces:
• Clean surfaces with a soft cloth or sponge utilizing a mild detergent. Rinse completely with
warm water and then dry.
• NOTICE: Do NOT use steel wool
Hardened Foods or Scale Deposits:
• Clean hardened foods or scale deposits by utilizing a plastic scouring pad and a mild
detergent. Rinse completely with warm water and dry.
• NOTICE: Do NOT use steel wool
5
SYMPTOMS POSSIBLE CAUSE REMEDIES
No heat
Power switch Check power switch is on and operations.
Power supply Check oven fuse or breaker.
Loose wires Check wires at terminal block.
Oven thermostat Indicator light should come on when the
thermostat is turned up.
Insufficient deck heat
Low voltage Check power supply voltage matches name
plate voltage.
Loose or burnt wires Check wiring.
Doors Check that doors fit and seal properly.
Thermostat Indicator light should come on when
thermostat is turned up.
Excessive deck heat
Faulty element Check for internal element ground.
Thermostat Indicator light should go off when thermostat
is turned off.
TROUBLESHOOTING GUIDE
If problems are not found by the following checks, then you should contact your Authorized
Parts and Service Dealer for service. They have the necessary parts and training to repair
your unit quickly and efficiently.
DANGER: Disconnect all power to unit before servicing.
Call Piper Products directly at 800-544-3057 if you need further assistance.
6
NCO-2H PARTS BREAKDOWN
Repair parts can be ordered by calling Piper at 800-544-3057. When ordering replacement
parts include the model number, serial number, and replacement part number.
ITEM NO. PART NUMBER DESCRIPTION
1 704768 120V/1500W Element
2 305206 Gasket (sold per foot)
3 705160 Indicator Light
4 705710 400 Degree Thermostat
706103 Knob
5 706155 60 Minute Timer
6 705477 Rocker Switch
7 305101 Rubber Feet
8 305012 Hinge
305015 Spring Kit (Hinge)
9 306002 Door Assembly
10 305002 Handle
11 305612 Magnet
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910 11
SCALE:
N/A
DATE:
SALES #
REVISIONS
SHEET
DRAWN BY:
WIRING DIAGRAM
300 South 84th Ave.
WAUSAU, WI. 54401
PH. (715) 842-2724
FAX (715) 842-3125
www.piperonline.net Travis N.
1
NCO-2H 120 VOLT
04/17/2020
xxxxxxxxxx
PIPER
The Food-Focused Equipment Company
a CFSBRANDS company
5 2
4 1
3
rocker switch
180 watts
A
B
D
timer
Buzzer
T-Stat
light
PL
NEMA 5-20
180 watts
180 watts
180 watts
180 watts
180 watts
180 watts
180 watts
180 watts
180 watts
NCO-2H WIRE DIAGRAM
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PIPER PRODUCTS, INC. LIMITED WARRANTY
Piper Products, Inc. warrants to the original purchaser that its equipment will be free from defects
in the materials and/or parts for a period of 12 months from date of shipment and reported to the
factory.
The purchaser is responsible for having equipment properly installed, operated under normal
conditions with proper supervision and to perform periodic preventative maintenance. Equipment
failures caused by inadequate water quality, improper cleaning, harsh chemicals, or acids are not
covered under warranty.
The manufacturer’s obligation under this warranty shall be the replacement or repair of defective
parts within the warranty period. Excessive labor (more than 1/2 hour) required to access Piper
equipment built into cabinets, tables or structures by others, is NOT covered under labor warranty.
Example: Piper multiple- or single-well food wells. All labor shall be performed during regular
working hours. Overtime premium will be charged to buyer. After thorough examination, the decision
Any defective parts to be repaired or replaced must be returned to Piper Products, Inc., 300 South
84th Avenue, Wausau, WI 54401, transportation charges prepaid, and they must be properly packed
and tagged. The serial and model number of the equipment and date of original installation of such
equipment must be given. However, after one year we will not assume any responsibility for any
covered by this warranty. Our obligation hereunder to repair or replace a defective part is the
exclusive remedy for breach of this warranty; and we will not be liable for any other damages or
claims, including consequential damages.
If, upon inspection by Piper Products, Inc. or its Authorized Service Agency, it is determined that
this equipment has not been properly installed or has not been used in an appropriate manner, has
or other identifying marks have been removed, defaced or changed or the unit has been repaired or
altered by persons other than expressly approved by Piper Products, Inc., the warranty will be void.
If the equipment has been subjected to misuse or misapplication, neglect, abuse, accident, damage
any situation occurs which voids the warranty the manufacturer shall not be liable for any damage to
any person or any property which may result from the use of the equipment thereafter.
Warranty is limited to Piper manufactured products only and does not apply to other equipment
which may be connected to or installed within.
No representative, dealer, distributor or any other person is authorized or permitted to make any
other warranty or obligate Piper Products, Inc. to any liability not strictly in accordance with this
policy.
This warranty is in lieu of all other warranties expressed or implied, including any warranty of
not be liable to purchaser for any consequential or incidental damages including but not limited to
any breach of warranty.
9
Piper Products, Inc
300 South 84th Avenue
Wausau, WI 54401
Phone: 715-842-2724 . FAX: 715-842-3125
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