Pitney Bowes 2030 User manual

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Model 2030 TABLE OF CONTENTS
SECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page
1. QUICK REFERENCE.........................................................................1
2. INTRODUCTION................................................................................4
2.1 Recycling.....................................................................................5
2.2 Energy StarSM...............................................................................5
2.3 Year 2000 Compliance................................................................6
3. BEFORE OPERATION......................................................................7
3.1 Name of Parts.............................................................................7
3.2 Operator Panel..........................................................................10
3.3 Main Unit and Accessories........................................................16
3.3.1 Installing the Accessories.............................................17
3.4 Telephone Handset...................................................................18
3.5 Imaging Cartridge......................................................................19
3.5.1 Low Toner and No Toner Receiving.............................19
3.6 Loading Paper...........................................................................22
3.7 Memory Features......................................................................24
3.7.1 Standard “Flash” Document Memory...........................24
3.7.2 Optional “Flash” Document Memory Card....................25
3.7.3 Optional “Dynamic” Memory Card................................25
3.8 Documents................................................................................26
3.8.1 Acceptable Size and Thickness....................................26
3.8.2 Acceptable Number of Documents...............................26
3.8.3 Image Quality................................................................26
3.8.4 Contrast .......................................................................27
3.8.5 Working with a Photo...................................................27
3.8.6 Automatic Reduction....................................................27
3.8.7 Effective Printing Area..................................................28
3.8.8 Copying a Document....................................................28
4. BASIC OPERATION..........................................................................29
4.1 Turning on the Power................................................................29
4.2 Terminology...............................................................................30
4.2.1 “Help” Key.....................................................................30
4.2.2 “Priority” Feature...........................................................30
4.2.3 Automatic Daylight Time Shift......................................30
4.2.4 Multiple Selectable Transmit IDs..................................30
4.2.5 Remote Retrieval..........................................................31
4.3 System Set-Up..........................................................................31

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TABLE OF CONTENTS
SECTION.................................................................................................... PAGE
4.4 Sending a Document..................................................................... 32
4.4.1 Scan to Memory ............................................................... 32
4.4.2 Automatic Redialing (Retries)........................................... 32
4.4.3 Dialing through the Numeric Keypad................................ 33
4.4.4 Dialing with a Speed Dial Number.................................... 34
4.4.5 Dialing with a One-Touch Key.......................................... 35
4.4.6 Dialing with P-Keys........................................................... 36
4.4.7 Dialing by Pressing the DELAYED SEND Key................. 36
4.4.8 Dialing by Programming an AutoDial Job......................... 37
4.4.9 Dialing Manually from the Telephone Handset................. 39
4.4.10 Voice Request Dialing .................................................... 40
4.5 Receiving a Document.................................................................. 41
4.5.1 Receiving to Memory........................................................ 42
4.5.2 Out of Paper Receive....................................................... 43
4.5.3 Receiving Manually........................................................... 44
4.6 Polling............................................................................................ 45
4.6.1 Preparing a Document to be Polled (Simple Poll)............ 46
4.6.2 Editing “To Be Polled” Jobs.............................................. 47
4.6.3 Polling Another Machine (Simple Polling)......................... 48
4.6.4 Bulletin Board/Unlimited Polling........................................ 49
4.6.5 Sequential Polling............................................................. 49
4.6.6 Turnaround Polling........................................................... 51
4.6.7 Polling a Mailbox............................................................... 51
5. FEATURES SELECTIONS................................................................... 53
5.1 Storing Speed Dial Numbers......................................................... 56
5.1.1 Creating or Adding a Speed Dial Number........................ 57
5.1.2 Changing or Deleting a Speed Dial Number,
Telephone Number or Name......................................... 58
5.2 One-Touch Keys ........................................................................... 60
5.2.1 Programming a One-Touch Key....................................... 60
5.2.2 Deleting a Speed Dial Number from a One-Touch Key ... 61
5.3 Programming AutoDial Jobs ......................................................... 63
5.3.1 Sending a Document with Programmable AutoDial Jobs.64
5.3.2 Polling with Programmable AutoDial Jobs........................ 65
5.3.3 Entering a Relay Programmable AutoDial Jobs............... 66
5.3.4 Sending/Receiving with Programmable AutoDial Jobs.... 68
5.3.5 Sending to a Mailbox with Programmable AutoDial Jobs.69
5.4 Editing AutoDial Jobs .................................................................... 71
5.4.1 Adding Pages................................................................... 72
5.4.2 Editing Destinations.......................................................... 72

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TABLE OF CONTENTS
SECTION.................................................................................................... PAGE
5.4.3 Deleting a Job................................................................... 74
5.4.4 Repeating a Job ............................................................... 74
5.4.5 Changing a Time.............................................................. 75
5.4.6 Print Document................................................................. 76
5.5 Programming P-Keys (One Touch Programmable Keys)............. 77
5.5.1 Storing P-Keys.................................................................. 77
5.5.2 Editing or Deleting the Program from a P-Key................. 78
5.6 Printing Reports and Forms .......................................................... 80
5.6.1 Printing a Report On Demand.......................................... 80
5.6.2 On Demand Reports ........................................................ 81
1. Jobs Report .................................................................. 81
2. Speed Dial Directory..................................................... 81
3. One-Touch Directory .................................................... 81
4. One-Touch Overlay Sheet............................................ 82
5 Program Key (P-Key) Directory .................................... 82
6. System Set-Up Report.................................................. 82
7. Cartridge Order Form ................................................... 83
5.6.3 Journal Report.................................................................. 83
5.6.4 Verification Reports.......................................................... 84
1. Job Status Report......................................................... 84
2. Job Confirmation Report............................................... 84
3. Mailbox Directory.......................................................... 84
4. Mailbox Confirmation.................................................... 84
5. Mailbox Delivery Report................................................ 85
6. Relay Confirmation Report ........................................... 85
5.7 Setting Up The System .................................................................. 86
5.7.1 Changing or Programming the Set-Up Definitions........... 87
5.7.2 Machine Settings.............................................................. 87
5.7.3 Machine ID Settings ......................................................... 90
5.7.4 Report Settings................................................................. 91
5.7.5 Job Settings...................................................................... 95
5.7.6 Telephone Line Settings................................................... 97
5.7.7 Option Settings................................................................. 99
5.7.8 Receive Settings............................................................... 101
5.7.9 PC Options....................................................................... 105
6. SPECIAL FEATURES AND FUNCTIONS ............................................ 106
6.1 PBX Access Codes....................................................................... 106
6.1.1 PBX Access Codes ON.................................................... 107
6.1.2 Programming AutoDial Jobs -
PBX Access Codes ON.................................................... 107

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TABLE OF CONTENTS
SECTION.................................................................................................... PAGE
6.2 Mailbox Functions ......................................................................... 108
6.2.1 Setting up Mailboxes........................................................ 109
6.2.2 Printing the Mailbox Directory........................................... 110
6.2.3 Printing Mail Stored in a Mailbox...................................... 111
6.2.4 Storing Mail in Your Model 2030 Mailbox......................... 112
6.2.5 Sending a Document to a Mailbox ................................... 114
6.2.6 Polling Your Mailbox From Remote Locations................. 115
6.3 Relay Functions............................................................................. 116
6.3.1 Single and Dual Node Relay.............................................
117
6.3.2 How Speed Dial Numbers and One-Touch Keys are
Used in the Relay Process................................................ 118
6.3.3 Single Node Relays From Your Unit................................. 118
6.3.4 Dual Node Relays From Your Unit................................... 120
6.3.5 Performing Relays Using DTMF (Touch-Tone)................ 122
6.3.6 Relay Reports................................................................... 123
6.4 Programmable Power Saver......................................................... 123
6.4.1 Programmable Power Saver Feature (Heater Timer)...... 123
6.5 Modem Start Speed ...................................................................... 124
6.6 Sub-Addressing............................................................................. 125
6.6.1 General Description.......................................................... 125
6.6.2 Programming a Sub-address ........................................... 126
7. TROUBLESHOOTING AND MAINTENANCE....................................... 127
7.1 Symptom and Probable Cause ..................................................... 127
7.2 Display Messages ......................................................................... 128
7.3 Clearing a Paper Jam.................................................................... 129
7.4 Clearing a Misfed Original............................................................. 132
7.5 Cleaning the Scanner Surface ...................................................... 133
7.6 Installing/Replacing the Imaging Cartridge.................................... 134
7.6.1 Cleaning the Printer.......................................................... 136
7.7 Safety and Ozone Emissions Information..................................... 137
7.7.1 Safety Information ............................................................ 137
7.7.2 Ozone Information............................................................ 137
7.7.3 Toner Safety and Care ..................................................... 138
8. NOTICE TO USA USERS .................................................................... 139
9. NOTICE TO CANADIAN USERS ........................................................ 141
10. INFORMATION FOR U.K. USERS...................................................... 143
10.1 BABT Information for Model 2030............................................... 143

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TABLE OF CONTENTS
SECTION.................................................................................................... PAGE
11. MODEL 2030 SYSTEM SPECIFICATIONS........................................ 147
11.1 ITU-T Test Document #1............................................................ 150
12. SERVICE INFORMATION .................................................................. 151
13. MODEL 2030 OPTIONS AND SUPPLIES.......................................... 152
INDEX......................................................................................................... 154

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1. QUICK REFERENCE
A. GETTING STARTED
Your Model 2030 can be used as soon as it’s unboxed, plugged into a power
outlet, and connected to an analog telephone line. A Pitney Bowes Customer
Service Representative should have already done this for you, as well as set
basic system parameters (e.g., the time and date that appear in the display, etc.).
If your machine has already been installed, you can begin transmissions as soon
as you turn on the power. See Section 4 for instructions on “Basic Operation”
and Section 4.4 for “Sending a Document.”
If you need to move the system, or in the unlikely event that a Customer Service
Representative is unavailable, you can begin to use the system by following
these steps:
1. Plug the power cord into the wall outlet.
2. Insert paper in the Paper Cassette. See “Loading Paper,” Section 3.6.
3. Connection to telephone equipment:
(U.S. Version)
a. Connect the Telephone Line Cord that came with the machine. One
end goes into the RJ-11C telephone jack on the wall. The other end
goes into the back of the Model 2030 jack labeled LINE. (See NOTE
1 below. There is no need to provide any other telephone.)
b. To install the Telephone Handset:
•Plug one end of the coiled Telephone Handset Cord into the
Telephone Handset.
•Plug the other end of the coiled Telephone Handset cord into the
jack on the Telephone Handset Base.
(U.K. Version)
a. Connect the Telephone Handset Cord to wall socket.
b. Plug Telephone Handset into rear socket marked TEL.
4. Install Imaging Cartridge. See Section 7.6, “Installing/Replacing the
Imaging Cartridge.”
5. Turn on the power and begin a transmission. See Section 4.4, “Sending
a Document.”
NOTES:
1. BEFORE PLUGGING THE MODEL 2030 INTO THE TELEPHONE LINE,
CHECK WITH YOUR PHONE COMPANY OR SUPPLIER TO BE SURE
THAT NO DAMAGE MAY RESULT TO THE PHONE SYSTEM. INFORM
THEM THAT YOU ARE INSTALLING A GROUP 3 FACSIMILE MACHINE.

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THE MODEL 2030 REQUIRES AN ANALOG TELEPHONE LINE. THE FCC
REGISTRATION NUMBER AND RINGER EQUIVALENCE NUMBERS ARE
ALL ON A DATA PLATE ON THE REAR OF THE MODEL 2030.
2. See Section 3.1 for illustration of the back of the Model 2030 for assistance
with Steps 3a and 3b (outlined above).
3. Please follow the procedures in Section 5.7 “Setting Up the System.”
B. FEATURE SELECTION PROCESS
The feature categories and the selections possible under each are briefly
described below for your convenience. For a more detailed description, refer to
Section 5, “Feature Selections,” or to the specific Sections mentioned for each
feature below.
There are nine main Features in your Model 2030. Features can be selected by
either:
•repeatedly pressing the FEATURES key until you reach the desired
feature, then press YES or…
•pressing the FEATURES key + the CURSOR (δχ) key until you
reach the desired feature, then press YES or…
•pressing the FEATURES key + the desired feature number + YES
(twice).
Many of the Features relate to storing phone numbers and programming
AutoDial Jobs. Before you store phone numbers and begin to program AutoDial
Jobs, you should consider your communication needs and create a list of phone
numbers and groups of phone numbers you want to store.
The MAILBOX FUNCTIONS are described in the Special Features and
Functions Section of this Guide (see Section 6).
The CLEAN PRINTER Feature is described in the Troubleshooting and
Maintenance Section (see Section 7.6.1).

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The Feature categories are described below. For specific selections under each,
please refer to Section 5, “Feature Selections.”
#1 AUTO DIAL (See Section 5.3)
To store Jobs to send or receive single or multiple documents at a specific
time to specific locations.
#2 PRINT REPORTS (See Section 5.6)
To print administrative reports and forms.
#3 MAILBOX ACCESS (See Section 6.2)
To define and use various Mailbox feature selections.
#4 EDIT JOBS (See Section 5.4)
To change or delete AutoDial Jobs.
#5 SET SPEED DIAL (See Section 5.1)
To store a frequently dialed number as a three-digit code. A Speed Dial
number is an abbreviated way of entering and dialing a phone number.
#6 SET ONE TOUCH (See Section 5.2)
One-Touch keys allow you to send a document to one or several locations by
pressing only one key.
#7 SET PROGRAM KEYS (See Section 5.5)
For permanent storage of frequently used AutoDial Jobs.
#8 SET UP SYSTEM (See Section 5.7)
Defines system settings.
#12CLEAN PRINTER (See Section 7.6.1)
To clean the Model 2030 each time a new Imaging Cartridge is installed.

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2. INTRODUCTION
Congratulations on your selection of the Pitney Bowes Model 2030 facsimile
system.
The Model 2030 will help you keep communications costs down while giving you
sophisticated transmission capabilities with one of the fastest transmission
speeds in the industry.
This Operator’s Guide will help you learn your Model 2030 quickly and easily.
The Quick Reference Chart, Table of Contents and Index will serve to make
information on every feature available instantly. Since the Model 2030 performs
many different functions, not everyone will need to learn every feature. You may
wish to read only the Sections that contain the feature(s) you are interested in.
This Guide describes the Model 2030 and explains how to set up and use the
system. The Guide is divided into eight other sections:
•Quick Reference Chart lists all of the features selectable from the Model
2030 Main Level Menu. The feature categories and each of the selections
possible under them are briefly described in this chart.
•Before Operations describes the Model 2030 Operator’s Guide and
explains how to use it.
•Basic Operation describes the basic use of the system for those who will
use the system for occasional transmissions.
•Feature Selections describes the features that allow you to store fax
numbers, create and edit AutoDial Jobs, set up the system, and print reports.
These features are the ones that allow you to customize the system.
•Special Features and Functions describes high level facsimile
capabilities, such as PBX Access Codes, Mailbox and Relay functions, Sub-
addressing, etc. These are powerful standard features that save time and
provide real cost savings and a high degree of system and network security.
•Troubleshooting and Maintenance describes the routine procedures
you’ll need to replace consumables (Imaging Cartridge), clear misfeeds,
clean the scanner, etc.
•Notices for USA, Canadian and U.K. Users –contains information
pertinent to use of the Model 2030 in the respective country.
•Service, Supplies and Options –Contains important contact and
supply/accessory/option ordering information.

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2.1 Recycling
Pitney Bowes is concerned about issues that affect our environment.
Properly handled, all parts from our Imaging Cartridges can be recycled in some
way rather than taking up additional space in our country’s landfills.
To make this easier, Pitney Bowes has set up a program to provide trouble free
recycling for the Model 2030’s Imaging Cartridges in the U.S. Enclosed with
each Imaging Cartridge is a prepaid postage return label and a strip of adhesive
tape. Simply pack the used Cartridge in the same box that contained its
replacement. Seal the box with the tape, apply the return label and mail back to
us with your regular mail. You may want to keep a copy of the label in the event
you misplace the original. As long as it is a clear copy, the Post Office will honor
the copied label.
A recycling program is currently under review in the U.K.
In Canada, cartridge returns are handled by Purolator Courier. To return,
please follow the instructions provided on the Purolator material enclosed with
each cartridge.
2.2 Energy StarSM
Pitney Bowes’ desire to advise customers about the energy efficiency of our
equipment not only includes the bottom line savings but also evaluating our
equipment’s impact on the environment. Office equipment is the fastest growing
electricity load in the world.
The U.S. Environmental Protection Agency (EPA) promotes energy efficiency
because electricity generation contributes to air pollution, including 35 percent of
all U.S. emissions of carbon dioxide. It also accounts for 75 percent and 38
percent of all U.S. emissions of sulfur dioxides and nitrogen oxides, respectively.
By using more energy-efficient equipment like the new Pitney Bowes Model 2030
facsimile, we can reduce this pollution, while saving money.
Printers and fax machines are typically left on 24 hours a day, but are active only
a small percent of the time. This means conventional printers and fax units can
waste a lot of energy and money but the Pitney Bowes Model 2030 automatically
powers down to save energy when not being used. This SLEEP MODE feature
can cut the unit’s annual electricity use by over 65 percent.
As an ENERGY STARSM partner, Pitney Bowes Inc. has determined that the Model
2030 meets the ENERGY STARSM guidelines for energy efficiency.

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Look for the ENERGY STARSM logo (like the one on your Model 2030) when
considering products for your office.
2.3 Year 2000 Compliance
The Model 2030 is Year 2000 compliant. Please visit our web site at
www.pitneybowes.com for more information.

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3. BEFORE OPERATION
3.1 Names of Parts
The Model 2030 has the following main components.
1. Automatic Document Feeder (ADF) Set the documents you want to
transmit face down on the Automatic Document Feeder. You can have up to
50 pages in the ADF at one time.
2. Document Guides 
You can adjust the Document Guides to allow you to
position different size documents in the feeder. Standard size indications
(A4, 8-1/2”, B4 and 11”) are printed between the Document Guides.
3. Telephone Handset 
Can be used for placing outbound calls or answering
incoming calls. See Section 3.4 for more information on the Telephone
Handset.
4. Operator Control Panel (Top Cover) The Operator Control
Panel keys
and display allow you to rapidly program the Model 2030 with a high degree
of logic and ease.
3
1
2
4

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5. Original Document Return Tray 
Once an original document moves
through the Document Feeder, it is stacked on this top tray. Received
documents stack on the Paper Receive Tray below.
6. Receive Document Tray Received documents are presented to the
operator here after the printing process has been completed.
7. Main Front Loading Paper Cassette 
Holds approximately 500 sheets of
paper and is located under the machine. You can remove this cassette by
pulling it towards you. Located under the Main Paper Cassette, two more
paper trays can be added which will hold approximately 250 or 500 sheets of
paper each. Maximum paper capacity: 1,250 sheets.
8. Printer Cover Release ButtonPress this release button on the right side
of the unit to open the Printer Cover for Imaging Cartridge and paper path
access.
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6
7
8

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9. AC 120V Power Cord for attachment to the Model 2030 AC Power
Socket. The Power Cord must be plugged into a wall outlet to power the
system. (Note for U.K.: This is 240VAC.)
10. ON/OFF Switch This powers the unit ON ( |) or OFF ( 0 ). Switch is
located at the lower right rear of the unit (when viewed from the rear).
11. RJ-11C Telephone Line A Telephone line cord connects this jack to a
similar wall jack for attachment to a phone line. (Not applicable in U.K.)
12. RJ-11C Extension Telephone Line Used if attachment of a customer
provided extension telephone is required. (Not applicable in U.K.)
13. Optional IEEE 1284 Parallel Port This port is used to connect cables if
the Printer Driver and/or HydraFax options are installed. (Call your local
Pitney Bowes Office for additional information.)
14. Ringer Volume Switch The three-position Ringer Volume Switch allows
you to adjust the volume (loudness) of the rings generated from your unit
when someone calls it. Moving the Switch increases and decreases the
volume. (Not applicable in U.K.)
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10
11
12
20
13
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3.2 Operator Panel

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1) Display Area
The two-line display has space for up to 20 characters per line. Messages
that appear in the display confirm the date and time, or the current operation.
When POWER is on, the display will indicate the system status. If the display
is blank, check power switch and power plug.
If δδ or χχ are shown in the display. Pressing the δδ or χχ key will shift back and
forth between the previous and next screens.
2) On Line Light
Indicates that communications are occurring. The display will remain in the
“System Ready” mode (see Communication Status key).
3) Out of Toner Light
The OUT OF TONER indicator will illuminate when low or out of toner.
4) Reports Key
Press the REPORTS key* to print the following reports, directories and forms:
•Journal Report (view and/or print)
•Jobs Report
•Speed Dial Directory
•One-Touch Directory
•P-Key Directory
•System Set Up Directory
•(Toner) Cartridge Order Form
•One-Touch Sheet (control panel overlay)
*Also used as the left CURSOR ( β) key.
5) Communication Status Key
a. The display can be switched by pressing and releasing the
COMMUNICATION STATUS key* once for the Transmission Speed,
Remote ID or twice for Job # and Page #, to allow for monitoring of the
transmission in progress (on line). Even if the document is being
received while copying is in progress, the state of reception can be
verified. The display will revert to “System Ready” after 5 seconds.
b. The COMMUNICATION STATUS key and then the STOP key can be
pressed in order to cancel a transmission from memory.
c. After pressing the VOICE key, press the COMMUNICATION STATUS
key to lower or increase the volume of the Monitor (Speaker).
*Also used as the right CURSOR ( α) Key.

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6) Directory Search Key
DIRECTORY SEARCH key allows you to look up any one of the 200 Speed
Dial numbers with a minimum of effort. Use of this feature employs three
keys: the DIRECTORY SEARCH key, and the two Search (or scrolling)
keys, which on the Model 2030 are the EDIT JOBS (δ) and HELP (χ) keys.
1. Press DIRECTORY SEARCH to access this feature.
2. After pressing the Alphabetical One-
Touch keys to specify the
alphabetical group desired, pressing the EDIT JOBS key δor the
HELP key χwill cursor to the location ID. You can enter as many
letters as you want to help define the name and reduce the amount
of scrolling with the δor χkeys.
3. Once the proper location is displayed, pressing the SEND/RECEIVE
key will initiate communication.
7) Edit Jobs Key
The EDIT JOBS key* is used to gain direct access to the EDIT JOBS feature.
When pressed, the following selections appear on the display: 1=Add Pg,
2=Edit Dest. 3=Delete, 4=Repeat, then press δto view 5=Change Time,
6=Print Document. These functions are used to view or modify a stored
AutoDial Job.
*Also used as a CURSOR (δ) key.
8) Help Key
Press the HELP key* to print a brief explanation of any key or feature you
need help with.
*Also used as a CURSOR ( χ) key.
9) Original Key (Normal, Light, Dark)
Press the ORIGINAL key when you want to adjust for the contrast of the
original document. If a document is present in the Automatic Document
Feeder, each time you press the button, the display will indicate the
selection.
10) Mode (Resolution) Key
Press the MODE key when you need to adjust the transmission for a higher
than normal resolution. If a document is present in the Automatic Document
Feeder, each press of this button advances the display that will indicate the
selection. You can also press MODE when you are programming an ID to
insert symbols.

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11) Photos Key
Press the PHOTOS key when you want to send a document that contains a
halftone image (photo). An indicator will illuminate on the Control Panel.
12) Delayed Send Key
Press the DELAYED SEND key to set up transmission jobs for delayed or
immediate transmissions, to single or multiple destinations. Up to 30 jobs
can be stored in the Model 2030.
13) Document To Memory Key
The DOCUMENT TO MEMORY key determines if documents are to be
stored to memory before dialing. Documents will be stored into memory
before transmission when the green LED is on. When the LED is off,
documents will be sent directly from the ADF.
14) One-Touch Keys (01-30)
Press any of the 30 ONE-TOUCH keys to:
•• send a document to one or more locations stored in that key,
•• poll from one or more locations stored in that key,
•to record characters (A-Z, space and hyphen) when programming the
Name field within the Machine ID, Speed Dial, One-Touch and P-Key
settings.
15) Programmable One-Touch Keys (P-Keys)
You can use the last five ONE-TOUCH keys (P1, P2, P3, P4, P5) to:
•program a permanent AutoDial job that you can use frequently (without
the need for reprogramming).
16) Yes Key
Press YES to:
•answer “Yes” to a prompt while you are programming,
•confirm a program selection you want to enter into memory,
•select a Speed Dial number for communications,
•confirm any function that requires the YES key to complete the activity.

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17) No Key
Press NO to:
•answer “No” to a prompt while you are programming,
•backspace and erase an incorrect character or number while you are
programming.
18) Redial Key
Press the REDIAL key to immediately redial the last number called or to
override an existing redial wait period. The Model 2030 will remember the
last telephone number dialed, either through the Numeric Keypad or
automatically (e.g., via a Speed Dial number or One-Touch key).
19) Voice Key
The VOICE key is used for On-Hook Voice Mode. This allows you to call a
random non-fax telephone number or non-fax Speed Dial number or non-fax
telephone number stored as a One-Touch Program key. The VOICE key
also is used to adjust the 2030’s speaker volume (monitor).
20) Pause Key
Press PAUSE to:
•insert a 1-to 10-second delay (indicated by a “,” in the display) in a
dialing sequence while you are programming or dialing a telephone
number. A 5-second hesitation per pause entry is the factory default.
The length of each pause can be changed by calling the Pitney Bowes
Diagnostic Center listed in the back of this Guide. This feature can be
changed over the phone and does not require a service call.
21) Numeric Keypad
The numeric keypad serves two functions:
1. In fax mode, press the numeric keys to dial a fax or voice call.
2. In program mode, is used for entry of the numeric portion of program-
med telephone/fax numbers.
22) Features Key
Press FEATURES to access different programmable operations from the
Main Menu: Auto Dial, Print Reports, Mailbox Access, Edit Jobs, Set Speed
Dial, Set One-Touch keys, Set Program keys, Set Up System and Clean
Printer. These features are explained in detail in Sections 5, 6 and 7. You
can also refer to the Quick Reference in Section 1.

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23) Stop Key
Press STOP to:
•Cancel an ADF transmit in progress
•Halt printing of reports or copies
•Stop an audible alarm
24) Copy Key
Press the COPY key, enter the number of copies (up to 99) and then press
the YES key to make copies or to verify the quality of an original.
25) Send/Receive Key
Press the SEND/RECEIVE key when you are ready to begin a transmission/
reception.