Pitney Bowes 2030 User manual

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Model 2030 TABLE OF CONTENTS
SECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page
1. QUICK REFERENCE.........................................................................1
2. INTRODUCTION................................................................................4
2.1 Recycling.....................................................................................5
2.2 Energy StarSM...............................................................................5
2.3 Year 2000 Compliance................................................................6
3. BEFORE OPERATION......................................................................7
3.1 Name of Parts.............................................................................7
3.2 Operator Panel..........................................................................10
3.3 Main Unit and Accessories........................................................16
3.3.1 Installing the Accessories.............................................17
3.4 Telephone Handset...................................................................18
3.5 Imaging Cartridge......................................................................19
3.5.1 Low Toner and No Toner Receiving.............................19
3.6 Loading Paper...........................................................................22
3.7 Memory Features......................................................................24
3.7.1 Standard “Flash” Document Memory...........................24
3.7.2 Optional “Flash” Document Memory Card....................25
3.7.3 Optional “Dynamic” Memory Card................................25
3.8 Documents................................................................................26
3.8.1 Acceptable Size and Thickness....................................26
3.8.2 Acceptable Number of Documents...............................26
3.8.3 Image Quality................................................................26
3.8.4 Contrast .......................................................................27
3.8.5 Working with a Photo...................................................27
3.8.6 Automatic Reduction....................................................27
3.8.7 Effective Printing Area..................................................28
3.8.8 Copying a Document....................................................28
4. BASIC OPERATION..........................................................................29
4.1 Turning on the Power................................................................29
4.2 Terminology...............................................................................30
4.2.1 “Help” Key.....................................................................30
4.2.2 “Priority” Feature...........................................................30
4.2.3 Automatic Daylight Time Shift......................................30
4.2.4 Multiple Selectable Transmit IDs..................................30
4.2.5 Remote Retrieval..........................................................31
4.3 System Set-Up..........................................................................31

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TABLE OF CONTENTS
SECTION.................................................................................................... PAGE
4.4 Sending a Document..................................................................... 32
4.4.1 Scan to Memory ............................................................... 32
4.4.2 Automatic Redialing (Retries)........................................... 32
4.4.3 Dialing through the Numeric Keypad................................ 33
4.4.4 Dialing with a Speed Dial Number.................................... 34
4.4.5 Dialing with a One-Touch Key.......................................... 35
4.4.6 Dialing with P-Keys........................................................... 36
4.4.7 Dialing by Pressing the DELAYED SEND Key................. 36
4.4.8 Dialing by Programming an AutoDial Job......................... 37
4.4.9 Dialing Manually from the Telephone Handset................. 39
4.4.10 Voice Request Dialing .................................................... 40
4.5 Receiving a Document.................................................................. 41
4.5.1 Receiving to Memory........................................................ 42
4.5.2 Out of Paper Receive....................................................... 43
4.5.3 Receiving Manually........................................................... 44
4.6 Polling............................................................................................ 45
4.6.1 Preparing a Document to be Polled (Simple Poll)............ 46
4.6.2 Editing “To Be Polled” Jobs.............................................. 47
4.6.3 Polling Another Machine (Simple Polling)......................... 48
4.6.4 Bulletin Board/Unlimited Polling........................................ 49
4.6.5 Sequential Polling............................................................. 49
4.6.6 Turnaround Polling........................................................... 51
4.6.7 Polling a Mailbox............................................................... 51
5. FEATURES SELECTIONS................................................................... 53
5.1 Storing Speed Dial Numbers......................................................... 56
5.1.1 Creating or Adding a Speed Dial Number........................ 57
5.1.2 Changing or Deleting a Speed Dial Number,
Telephone Number or Name......................................... 58
5.2 One-Touch Keys ........................................................................... 60
5.2.1 Programming a One-Touch Key....................................... 60
5.2.2 Deleting a Speed Dial Number from a One-Touch Key ... 61
5.3 Programming AutoDial Jobs ......................................................... 63
5.3.1 Sending a Document with Programmable AutoDial Jobs.64
5.3.2 Polling with Programmable AutoDial Jobs........................ 65
5.3.3 Entering a Relay Programmable AutoDial Jobs............... 66
5.3.4 Sending/Receiving with Programmable AutoDial Jobs.... 68
5.3.5 Sending to a Mailbox with Programmable AutoDial Jobs.69
5.4 Editing AutoDial Jobs .................................................................... 71
5.4.1 Adding Pages................................................................... 72
5.4.2 Editing Destinations.......................................................... 72

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SECTION.................................................................................................... PAGE
5.4.3 Deleting a Job................................................................... 74
5.4.4 Repeating a Job ............................................................... 74
5.4.5 Changing a Time.............................................................. 75
5.4.6 Print Document................................................................. 76
5.5 Programming P-Keys (One Touch Programmable Keys)............. 77
5.5.1 Storing P-Keys.................................................................. 77
5.5.2 Editing or Deleting the Program from a P-Key................. 78
5.6 Printing Reports and Forms .......................................................... 80
5.6.1 Printing a Report On Demand.......................................... 80
5.6.2 On Demand Reports ........................................................ 81
1. Jobs Report .................................................................. 81
2. Speed Dial Directory..................................................... 81
3. One-Touch Directory .................................................... 81
4. One-Touch Overlay Sheet............................................ 82
5 Program Key (P-Key) Directory .................................... 82
6. System Set-Up Report.................................................. 82
7. Cartridge Order Form ................................................... 83
5.6.3 Journal Report.................................................................. 83
5.6.4 Verification Reports.......................................................... 84
1. Job Status Report......................................................... 84
2. Job Confirmation Report............................................... 84
3. Mailbox Directory.......................................................... 84
4. Mailbox Confirmation.................................................... 84
5. Mailbox Delivery Report................................................ 85
6. Relay Confirmation Report ........................................... 85
5.7 Setting Up The System .................................................................. 86
5.7.1 Changing or Programming the Set-Up Definitions........... 87
5.7.2 Machine Settings.............................................................. 87
5.7.3 Machine ID Settings ......................................................... 90
5.7.4 Report Settings................................................................. 91
5.7.5 Job Settings...................................................................... 95
5.7.6 Telephone Line Settings................................................... 97
5.7.7 Option Settings................................................................. 99
5.7.8 Receive Settings............................................................... 101
5.7.9 PC Options....................................................................... 105
6. SPECIAL FEATURES AND FUNCTIONS ............................................ 106
6.1 PBX Access Codes....................................................................... 106
6.1.1 PBX Access Codes ON.................................................... 107
6.1.2 Programming AutoDial Jobs -
PBX Access Codes ON.................................................... 107

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SECTION.................................................................................................... PAGE
6.2 Mailbox Functions ......................................................................... 108
6.2.1 Setting up Mailboxes........................................................ 109
6.2.2 Printing the Mailbox Directory........................................... 110
6.2.3 Printing Mail Stored in a Mailbox...................................... 111
6.2.4 Storing Mail in Your Model 2030 Mailbox......................... 112
6.2.5 Sending a Document to a Mailbox ................................... 114
6.2.6 Polling Your Mailbox From Remote Locations................. 115
6.3 Relay Functions............................................................................. 116
6.3.1 Single and Dual Node Relay.............................................
117
6.3.2 How Speed Dial Numbers and One-Touch Keys are
Used in the Relay Process................................................ 118
6.3.3 Single Node Relays From Your Unit................................. 118
6.3.4 Dual Node Relays From Your Unit................................... 120
6.3.5 Performing Relays Using DTMF (Touch-Tone)................ 122
6.3.6 Relay Reports................................................................... 123
6.4 Programmable Power Saver......................................................... 123
6.4.1 Programmable Power Saver Feature (Heater Timer)...... 123
6.5 Modem Start Speed ...................................................................... 124
6.6 Sub-Addressing............................................................................. 125
6.6.1 General Description.......................................................... 125
6.6.2 Programming a Sub-address ........................................... 126
7. TROUBLESHOOTING AND MAINTENANCE....................................... 127
7.1 Symptom and Probable Cause ..................................................... 127
7.2 Display Messages ......................................................................... 128
7.3 Clearing a Paper Jam.................................................................... 129
7.4 Clearing a Misfed Original............................................................. 132
7.5 Cleaning the Scanner Surface ...................................................... 133
7.6 Installing/Replacing the Imaging Cartridge.................................... 134
7.6.1 Cleaning the Printer.......................................................... 136
7.7 Safety and Ozone Emissions Information..................................... 137
7.7.1 Safety Information ............................................................ 137
7.7.2 Ozone Information............................................................ 137
7.7.3 Toner Safety and Care ..................................................... 138
8. NOTICE TO USA USERS .................................................................... 139
9. NOTICE TO CANADIAN USERS ........................................................ 141
10. INFORMATION FOR U.K. USERS...................................................... 143
10.1 BABT Information for Model 2030............................................... 143

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SECTION.................................................................................................... PAGE
11. MODEL 2030 SYSTEM SPECIFICATIONS........................................ 147
11.1 ITU-T Test Document #1............................................................ 150
12. SERVICE INFORMATION .................................................................. 151
13. MODEL 2030 OPTIONS AND SUPPLIES.......................................... 152
INDEX......................................................................................................... 154