Pitney Bowes SendPro Manual

SendPro Tablet Operator’s Guide

SendPro Tablet Operator’s Guide
2
SendPro Tablet Operator’s Guide
TABLE OF CONTENTS
INTRODUCTION ...................................................................................................................................... 3
What’s in the Box (Peripherals).................................................................................................... 3
Printer ................................................................................................................................................. 3
Digital Scale...................................................................................................................................... 5
Wireless Keyboard ......................................................................................................................... 6
Tablet ....................................................................................................................................................10
Charging Doc Pogo ......................................................................................................................11
SETTING UP THE SENDPRO TABLET............................................................................................. 13
Before you set up.........................................................................................................................13
After you set up ............................................................................................................................14
TROUBLESHOOTING ........................................................................................................................... 17
Printer and Tablet Connection Troubleshooting ...................................................................17
Troubleshooting of some common conditions .............................................................................29
Indicators Light on the Printer and their Descriptions................................................................. 31

SendPro Tablet Operator’s Guide
3
SendPro Tablet Operator’s Guide
INTRODUCTION
SendPro Tablet streamlines the way your office sends packages with USPS®, FedEx®, UPS® and Deliv. By
integrating SendPro Tablet with the cloud-based softwares and apps we have created a complete shipping
ecosystem.
You can now weigh with ease, compare shipping options, track shipments and manage expenses and costs online.
Access SendPro from the integrated tablet or any smart device to meet all your business needs.
SendPro Tablet offers an online shipping solution that simplifies the way your office sends parcels through major
carriers.
Once you are logged in, you can perform the following tasks.
•Setting up and managing carriers
•Creating a trackable label
•Printing a trackable label
What’s in the Box (Peripherals)
SendPro Tablet consists of the following peripherals:
1. Printer
2. Digital Scale
3. Wireless Keyboard
4. Tablet
5. Charging Dock Pogo
Printer
Specifications:
•Brother Model: QL-1110NWB Direct Thermal Printer
•Connectivity: Bluetooth 2.1 + Wireless (b/g/n) + USB + Ethernet
•Print: Cutter, 300 dpi with 69 prints per minute
Image:

SendPro Tablet Operator’s Guide
4
SendPro Tablet Operator’s Guide
Print professionally-looking shipping labels complete with required barcodes for the major carriers. Please refer to
Brother QL-1100 User's Guide for the following:
•Settings and Operations
•Maintenance Instructions
Printer Parts Description:
Front Image
Rear Image

SendPro Tablet Operator’s Guide
5
SendPro Tablet Operator’s Guide
Label Printer Specifications:
•Connects to the Scale through the USB port
•Unit Dimensions (W" x D" x H") 6.7" x 8.7" x 5.9"
•Unit Weight (lbs) 3.9
Digital Scale
Specifications:
•PB Scale Model: XJ-3K807
•Maximum Weight Supported: 70lbs
•Connectivity: USB
Image:
The package comes with a digital scale which helps you to automatically calculate and print correct
postage on an adhesive tape strip for larger items. The Scale allows you to weigh mail, flats and
packages.

SendPro Tablet Operator’s Guide
6
SendPro Tablet Operator’s Guide
The printer and Scale are connected via the USB port as illustrated below.
Wireless Keyboard
Specifications:
•Model: Logitech K380 Wireless
•Connectivity: Bluetooth 3.0
•Range: 10m
Image:
SendPro Tablet comes with a wireless keyboard with Bluetooth connectivity. Logitech Original K380
Multi-Device Bluetooth Keyboard connects to all Bluetooth® wireless devices. This is a compact,
lightweight, Bluetooth keyboard designed for easy use and long life. Type wherever you like, on any
compatible computer, phone or Android tablet.

SendPro Tablet Operator’s Guide
7
SendPro Tablet Operator’s Guide
Re-pairing a device connection:
If a device becomes disconnected from the keyboard, you can easily re-pair the device.
On the keyboard
•Press and hold down an Easy-Switch button until the status light starts blinking.
•The keyboard is in pairing mode for the next three minutes.
On the device
•Go to Bluetooth settings on your device and select Logitech Bluetooth® Multi-Device
Keyboard K380 when it appears in the list of available Bluetooth devices.

SendPro Tablet Operator’s Guide
8
SendPro Tablet Operator’s Guide
•Follow the onscreen instructions to complete the pairing.
•Upon pairing, the status LED on the keyboard stops blinking and remains steady for 10
seconds.
K-400 keyboard’s shortcut and function keys streamline navigation, media control and keyboard
functions. The description of these keys are illustrated below.
Key
Shortcut/Function
Back
Home
Switch application
Menu
Search

SendPro Tablet Operator’s Guide
9
SendPro Tablet Operator’s Guide
Show/hide desktop
Maximise window
Switch screen
Media
Previous track
Play/Pause
Next track
Mute
Volume down
Volume up
Fn + ins: PC sleep
Fn + backspace: Print screen

SendPro Tablet Operator’s Guide
10
SendPro Tablet Operator’s Guide
Fn + caps lock: Scroll lock
Fn + left arrow:Home
Fn + right arrow:End
Fn + up arrow:Page up
Fn + down arrow:Page down
F1-F12 keys: To activate F1, simply press on Fn+ back
Tablet
Specifications:
•Device Model: Samsung Galaxy Tab SM-T590
•Screen: 26.72 cm (1920 x 1200)
•RAM: 3GB + 32 GB Memory
Image: