PIXELHUE Flex-View F Series User manual

Flex-View Event Presentation
Switching Solution
Flex-View Seamless Switchers
Event Management Software Triton
Event Controller
User Manual

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Copyright © 2023 Pixelhue Technology Ltd. All Rights Reserved.
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means without the prior written consent of Pixelhue Technology Ltd (hereinafter referred to as
PIXELHUE).
Trademarks
is a trademark of Pixelhue Technology Ltd.
Brand and product names mentioned in this manual may be trademarks, registered trademarks or
copyrights of their respective holders.
Statement
Thank you for choosing PIXELHUE products. This document is intended to help you understand and use
the products. PIXELHUE may make improvements and/or changes to this document at any time and
without notice. If you experience any problems in use or have any suggestions, please contact us via
the contact information given in this document. We will do our best to solve any issues, as well as
evaluate and implement any suggestions.
This document could contain technical inaccuracies or typographical errors. Changes are periodically
made to the information in this document; these changes are incorporated in new editions of this
document.
The latest edition of user manuals can be downloaded from the official website of PIXELHUE.

Flex-View Event Presentation Switching Solution
User Manual
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Contents
Contents.............................................................................................................................................................ii
1 General........................................................................................................................................................... 1
1.1 About This Manual................................................................................................................................ 1
1.2 Version History...................................................................................................................................... 1
1.3 Symbols and Pictures........................................................................................................................... 2
2 Safety ............................................................................................................................................................. 4
2.1 General Considerations ........................................................................................................................ 5
2.1.1 General Safety.............................................................................................................................. 5
2.1.2 Environmental Requirements...................................................................................................... 5
2.1.3 Device Safety ............................................................................................................................... 6
2.1.4 Personal Safety............................................................................................................................ 6
2.2 Device Carrying ..................................................................................................................................... 7
2.3 Device Mounting ................................................................................................................................... 7
2.3.1 Mounting on a Desktop ............................................................................................................... 7
2.3.2 Mounting into a Rack................................................................................................................... 8
2.3.3 Grounding..................................................................................................................................... 8
2.4 Cable Requirements.............................................................................................................................. 8
2.4.1 Power Cords................................................................................................................................. 8
2.4.2 Signal Cables ............................................................................................................................... 9
2.4.3 Miscellaneous.............................................................................................................................. 9
2.5 Electrical Safety .................................................................................................................................. 10
2.5.1 Battery ........................................................................................................................................ 10
2.5.2 Electromagnetic Interference ................................................................................................... 10
2.5.3 Anti-Static................................................................................................................................... 10
2.6 Unpacking and Inspection.................................................................................................................. 10
2.6.1 Unpacking .................................................................................................................................. 10
2.6.2 Inspection................................................................................................................................... 10
2.7 Device Labels ...................................................................................................................................... 11
2.8 Notes and Cautions ............................................................................................................................ 11
2.8.1 Installation Notes....................................................................................................................... 11
2.8.2 FCC Caution ............................................................................................................................... 12
2.8.3 Others ......................................................................................................................................... 12
3 Terms and Definitions................................................................................................................................. 13
4 Overview....................................................................................................................................................... 15

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4.1 Solution Overview ............................................................................................................................... 16
4.2 Control Overview................................................................................................................................. 17
4.3 Initial Inspection.................................................................................................................................. 17
5 Hardware Introduction ................................................................................................................................ 18
5.1 F8 ......................................................................................................................................................... 19
5.1.1 Front Panel................................................................................................................................. 19
5.1.2 Rear Panel .................................................................................................................................. 20
5.2 F4 ......................................................................................................................................................... 23
5.2.1 Front Panel................................................................................................................................. 23
5.2.2 Rear Panel .................................................................................................................................. 24
5.3 F4 Lite .................................................................................................................................................. 25
5.3.1 Front Panel................................................................................................................................. 25
5.3.2 Rear Panel .................................................................................................................................. 26
5.4 Input Cards .......................................................................................................................................... 30
5.4.1 SL-DVI Quad Input Card............................................................................................................. 30
5.4.2 HDMI 1.3 Quad Input Card ........................................................................................................ 31
5.4.3 HDMI 1.4 Quad Input Card ........................................................................................................ 32
5.4.4 3G-SDI Quad Input Card ............................................................................................................ 33
5.4.5 12G-SDI Input Card .................................................................................................................... 33
5.4.6 DP 1.1 Quad Input Card............................................................................................................. 34
5.4.7 Dual 4K HDMI 2.0/DP 1.2 Input Card ....................................................................................... 35
5.5 Output Cards ....................................................................................................................................... 37
5.5.1 SL-DVI Quad Output Card.......................................................................................................... 37
5.5.2 HDMI 1.3 Quad Output Card ..................................................................................................... 37
5.5.3 DVI (HDMI 1.4) Quad Output Card............................................................................................ 38
5.5.4 HDMI 1.4 Quad Output Card ..................................................................................................... 39
5.5.5 3G-SDI Quad Output Card.......................................................................................................... 41
5.5.6 12G-SDI Output Card ................................................................................................................. 41
5.5.7 DVI (HDMI 1.4)/OPT Output Card............................................................................................. 43
5.5.8 4K HDMI 2.0/OPT Output Card II.............................................................................................. 44
5.6 MVR Cards........................................................................................................................................... 45
5.7 AUX Cards ........................................................................................................................................... 46
5.7.1 AUX HDMI Output Card ............................................................................................................. 46
5.7.2 AUX SL-DVI Output Card ........................................................................................................... 46
6 Menu Operations......................................................................................................................................... 48
6.1 F8 ......................................................................................................................................................... 49
6.1.1 Home Screen.............................................................................................................................. 49
6.1.2 Main Menu ................................................................................................................................. 51
6.2 F4 ......................................................................................................................................................... 59
6.3 F4 Lite .................................................................................................................................................. 59
6.3.1 Home Screen.............................................................................................................................. 59
6.3.2 Use Menu System...................................................................................................................... 61

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6.3.3 Main Menu ................................................................................................................................. 62
7 Event Management Software Triton .......................................................................................................... 69
7.1 Introduction ......................................................................................................................................... 70
7.1.1 Obtain Software ......................................................................................................................... 70
7.1.2 Install Software.......................................................................................................................... 70
7.2 Software Operations........................................................................................................................... 71
7.2.1 Overview..................................................................................................................................... 71
7.2.2 User Interface Introduction ....................................................................................................... 71
7.2.3 Controls Introduction................................................................................................................. 73
7.2.4 Device ......................................................................................................................................... 74
7.2.5 Input............................................................................................................................................ 82
7.2.6 Output......................................................................................................................................... 90
7.2.7 Screen......................................................................................................................................... 95
7.2.8 Layer ......................................................................................................................................... 101
7.2.9 Multiviewer (MVR for Short).................................................................................................... 122
7.2.10 Settings .................................................................................................................................. 126
8 U3 Event Controller ................................................................................................................................... 130
8.1 Hardware Introduction...................................................................................................................... 131
8.1.1 Overview................................................................................................................................... 131
8.1.2 Front View ................................................................................................................................ 131
8.1.3 Rear View ................................................................................................................................. 132
8.1.4 Side View.................................................................................................................................. 132
8.2 Lights and Status LEDs..................................................................................................................... 133
8.2.1 Lights........................................................................................................................................ 133
8.2.2 Status LEDs.............................................................................................................................. 133
8.3 Touchscreens.................................................................................................................................... 133
8.4 Control Overview............................................................................................................................... 134
8.4.1 Buttons ..................................................................................................................................... 134
8.4.2 Mouse and Keyboard............................................................................................................... 140
8.4.3 Touchscreens .......................................................................................................................... 140
8.5 Connections ...................................................................................................................................... 141
8.5.1 Connect with F8/F4 ................................................................................................................. 141
8.5.2 Connect with F4 Lite................................................................................................................ 141
8.6 Operations ......................................................................................................................................... 142
8.6.1 User Interface Introduction ..................................................................................................... 142
8.6.2 Virtual Event Controller............................................................................................................ 143
8.6.3 Peripheral Management.......................................................................................................... 145
8.6.4 KVM Control............................................................................................................................. 147
8.6.5 How to add devices? ............................................................................................................... 148
8.6.6 How to add screens?............................................................................................................... 148
8.6.7 How to add layers? .................................................................................................................. 149
8.6.8 How to save and load presets?............................................................................................... 151

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9 Maintenance and Update.......................................................................................................................... 152
9.1 Device Maintenance ......................................................................................................................... 153
9.1.1 Card Installation and Replacement ........................................................................................ 153
9.1.2 Power Supply Replacement .................................................................................................... 153
9.1.3 Flight Case Installation............................................................................................................ 154
9.2 Firmware Update............................................................................................................................... 155
9.2.1 Update via USB Drive............................................................................................................... 155
9.2.2 Update in Triton ....................................................................................................................... 156
9.2.3 Update on U3 Event Controller................................................................................................ 156
ASpecifications ........................................................................................................................................... 157
A.1 Flex-View Seamless Switchers ........................................................................................................ 157
A.2 U3 Event Controller........................................................................................................................... 158
BInput Source Features .............................................................................................................................. 160
CCard Support List...................................................................................................................................... 163
DTroubleshooting........................................................................................................................................ 164

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1 General
Overview
About This Manual
Version History
Symbols and Pictures

Flex-View Event Presentation Switching Solution
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1.1 About This Manual
This user manual describes how to operate the flex-view seamless switchers and
event controller, as well as how to use the matched event management software
Triton. This manual is designed to be a reference for your daily use of our products. It
contains a complete description of the hardware and control software, as well as
includes all the necessary instructions on how to update firmware, install and replace
cards and power supplies.
Note
Always check for the latest version of all documents at www.pixelhue.com.
1.2 Version History
Version
Date
Changes
V 2.3.0
2023-3-30
Added the descriptions for 12G-SDI Output Card.
Added the descriptions for the cut and fill, layer
resource usage monitoring and log exporting functions.
Added the descriptions for the input quantization range
parameter.
Updated the user interface pictures in Chapter 7 and
Chapter 8.
Optimized the descriptions for the functions of the TOP
and BOTTOM buttons on the event controller.
V 2.2.0
2022-11-9
Added the descriptions for 12G-SDI Input Card.
Added the descriptions for the HDR format conversion,
sync signal status display, user key, screen frame rate
switching, independent RGB adjustment of brightness
and contrast, device backup and input source backup,
MVR window aspect ratio adjustment functions.
Updated the rear panel pictures of the F series devices.
Updated the descriptions and user interface pictures in
Chapter 7.
Deleted the input, output and screen Gamma
adjustment descriptions.
Deleted the descriptions for 4K HDMI 2.0/DP 1.2 Input
Card.
Deleted the descriptions for 4K HDMI 2.0/OPT Output
Card.
Added the Appendix B Input Source Features.
V 2.1.2
2022-5-16
Updated the virtual event controller and peripheral
management descriptions in Chapter 8.
Added the KVM control descriptions in Chapter 8.
V 2.1.1
2022-4-25
Added the Notes and Cautions section to Chapter 2.

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Updated the battery safety descriptions.
Updated some descriptions and data of the input and
output cards.
V 2.1.0
2022-3-10
Added the descriptions for HDMI 1.4 Quad Input Card.
Added the descriptions for 3G-SDI Quad Output Card.
Updated the user interface of the event management
software Triton in Chapter 7.
Optimized the resource algorithms for the 4K/DL layers
and the cropped layers.
Added support for connector capacity switching for the
4K connectors.
Added support for UMD display on the connected
monitors.
Added new layer border effects.
Added support for the output mapping function.
Added support for the HDCP function on the inputs and
outputs.
Added support for the layer copying and mirroring
functions.
Added support for the output connector copying
function.
Added support for controlling multiple F series devices
simultaneously on a single U3 event controller or a
control PC.
Updated the color code descriptions for the preset
buttons on the U3 event controller.
V 2.0.0
2021-9-30
Updated the terms and definitions in Chapter 3.
Added the descriptions for 4K HDMI 2.0/OPT Output
Card II.
Updated the descriptions for DP 1.1 Quad Input Card.
Updated the user interface and descriptions of the event
management software Triton in Chapter 7.
Added the descriptions for flight case installation.
V 1.1.0
2021-3-22
Updated the power modules for the F series devices.
V 1.0.0
2021-1-6
First release
1.3 Symbols and Pictures
Symbol Overview
Danger
Indicates a hazard with a high level of risk, which if not
avoided, will result in death or serious injury.
Warning
Indicates a hazard with a medium or low level of risk, which if
not avoided, could result in minor or moderate injury.

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Caution
Indicates a potentially hazardous situation, which if not
avoided, could result in equipment damage, data loss,
performance degradation, or unexpected results.
Note
Provides additional information to emphasize or supplement
important points of the main text.
Picture Overview
Images and pictures given in this manual are used for illustration purposes only. The
actual product may vary due to product enhancement. The content of the images can
be slightly different from reality, such as device types, installed modules, form and
position of software windows on the screen.