PIXELHUE Flex-View F8 User manual

Flex-View Event Presentation
Switching Solution
Flex-View Event Presentation Switchers
Event Management Software Triton
Event Controller
User Manual

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Copyright © 2021 Pixelhue Technology Ltd. All Rights Reserved.
No part of this document may be copied, reproduced, extracted or transmitted in any form or by any
means without the prior written consent of Pixelhue Technology Ltd (hereinafter referred to as
PIXELHUE).
Trademarks
is a trademark of Pixelhue Technology Ltd.
Brand and product names mentioned in this manual may be trademarks, registered trademarks or
copyrights of their respective holders.
Statement
Thank you for choosing PIXELHUE products. This document is intended to help you understand and use
the products. For accuracy and reliability, PIXELHUE may make improvements and/or changes to this
document at any time and without notice. If you experience any problems in use or have any
suggestions, please contact us via the contact information given in this document. We will do our best
to solve any issues, as well as evaluate and implement any suggestions.
This document could contain technical inaccuracies or typographical errors. Changes are periodically
made to the information in this document; these changes are incorporated in new editions of this
document.
The latest edition of user manuals can be downloaded from the official website of PIXELHUE.
Software License Agreement
You should carefully read the following terms and conditions before using the software mentioned in
this document. Your use of this software indicates your acceptance of this license agreement and
warranty.
Terms and Conditions:
1. No redistribution of the software is allowed.
2. Reverse-Engineering. You may not reverse engineer, decompile, disassemble or alter this software
product.
Disclaimer of Warranty:
This software and the accompanying files are sold "as is" and without warranties as to performance or
merchantability or any other warranties whether expressed or implied. In no event shall PIXELHUE be
liable for damage of any kind, loss of data, loss of profits, business interruption or other pecuniary loss
arising directly or indirectly.

Flex-View Event Presentation Switching Solution
User Manual
Contents
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Contents
1 General........................................................................................................................................................... 1
1.1 About This Manual................................................................................................................................ 2
1.2 Change History...................................................................................................................................... 2
1.3 Symbols and Pictures........................................................................................................................... 2
2 Safety ............................................................................................................................................................. 3
2.1 General Considerations ........................................................................................................................ 4
2.2 Safety Standards................................................................................................................................... 4
2.3 Equipment Safety Instructions............................................................................................................. 4
2.3.1 Environmental Requirements...................................................................................................... 4
2.3.2 Operation Requirements ............................................................................................................. 4
2.4 Personal Safety ..................................................................................................................................... 5
2.5 Plug Types............................................................................................................................................. 5
3 Terms and Definitions................................................................................................................................... 6
4 Overview......................................................................................................................................................... 7
4.1 Solution Overview ................................................................................................................................. 8
4.2 Control Overview................................................................................................................................... 9
4.3 Initial Inspection.................................................................................................................................... 9
5 Hardware Introduction ................................................................................................................................ 10
5.1 F8 ......................................................................................................................................................... 11
5.1.1 Front Panel................................................................................................................................. 11
5.1.2 Rear Panel .................................................................................................................................. 12
5.2 F4 ......................................................................................................................................................... 16
5.2.1 Front Panel................................................................................................................................. 16
5.2.2 Rear Panel .................................................................................................................................. 17
5.3 F4 Lite .................................................................................................................................................. 20
5.3.1 Front Panel................................................................................................................................. 20
5.3.2 Rear Panel .................................................................................................................................. 21
5.4 Input Cards .......................................................................................................................................... 24
5.4.1 SL-DVI Quad Input Card............................................................................................................. 24
5.4.2 HDMI 1.3 Quad Input Card ........................................................................................................ 25
5.4.3 3G-SDI Quad Input Card ............................................................................................................ 26
5.4.4 DP 1.1 Quad Input Card............................................................................................................. 27
5.4.5 4K HDMI 2.0/DP 1.2 Input Card................................................................................................ 28
5.4.6 Dual 4K HDMI 2.0/DP 1.2 Input Card ....................................................................................... 29

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5.5 Output Cards ....................................................................................................................................... 30
5.5.1 SL-DVI Quad Output Card.......................................................................................................... 30
5.5.2 HDMI 1.3 Quad Output Card ..................................................................................................... 31
5.5.3 DVI (HDMI 1.4) Quad Output Card............................................................................................ 31
5.5.4 HDMI 1.4 Quad Output Card ..................................................................................................... 33
5.5.5 DVI (HDMI 1.4)/OPT Output Card............................................................................................. 34
5.5.6 4K HDMI 2.0/OPT Output Card................................................................................................. 35
5.5.7 Expansion Cards........................................................................................................................ 36
6 Menu Operations......................................................................................................................................... 38
6.1 F8 ......................................................................................................................................................... 39
6.1.1 Home Screen.............................................................................................................................. 39
6.1.2 Main Menu ................................................................................................................................. 41
6.2 F4 ......................................................................................................................................................... 49
6.2.1 Home Screen.............................................................................................................................. 49
6.2.2 Main Menu ................................................................................................................................. 51
6.3 F4 Lite .................................................................................................................................................. 60
6.3.1 Home Screen.............................................................................................................................. 60
6.3.2 Use Menu System...................................................................................................................... 61
6.3.3 Main Menu ................................................................................................................................. 62
7 Event Management Software Triton .......................................................................................................... 69
7.1 Introduction ......................................................................................................................................... 70
7.1.1 Obtaining Software.................................................................................................................... 70
7.1.2 Installing Software..................................................................................................................... 70
7.2 Software Operations........................................................................................................................... 71
7.2.1 User Interface Introduction ....................................................................................................... 71
7.2.2 Controls Introduction................................................................................................................. 72
7.2.3 Programming ............................................................................................................................. 73
7.2.4 Preset ....................................................................................................................................... 104
7.2.5 Multiviewer............................................................................................................................... 108
7.2.6 Settings .................................................................................................................................... 110
8 U3 Event Controller ................................................................................................................................... 113
8.1 Hardware Introduction...................................................................................................................... 114
8.1.1 Overview................................................................................................................................... 114
8.1.2 Front View ................................................................................................................................ 114
8.1.3 Rear View ................................................................................................................................. 115
8.1.4 Side View.................................................................................................................................. 115
8.2 Lights and Status LEDs..................................................................................................................... 116
8.2.1 Lights........................................................................................................................................ 116
8.2.2 Status LEDs.............................................................................................................................. 116
8.3 Touchscreens.................................................................................................................................... 116
8.4 Control Overview............................................................................................................................... 116

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8.4.1 Buttons ..................................................................................................................................... 117
8.4.2 Mouse and Keyboard............................................................................................................... 121
8.4.3 Touchscreens .......................................................................................................................... 121
8.5 Connections ...................................................................................................................................... 121
8.5.1 Connecting with F8/F4............................................................................................................ 121
8.5.2 Connecting with F4 Lite........................................................................................................... 122
8.6 Operations ......................................................................................................................................... 123
8.6.1 User Interface Introduction ..................................................................................................... 123
8.6.2 Virtual Event Controller............................................................................................................ 124
8.6.3 How to add devices? ............................................................................................................... 125
8.6.4 How to add screens?............................................................................................................... 125
8.6.5 How to add layers? .................................................................................................................. 126
8.6.6 How to save and load presets?............................................................................................... 128
9 Maintenance and Update.......................................................................................................................... 129
9.1 Device Maintenance ......................................................................................................................... 130
9.1.1 Card Installation and Replacement ........................................................................................ 130
9.1.2 Power Supply Replacement .................................................................................................... 130
9.2 Firmware Update............................................................................................................................... 131
9.2.1 Update via USB Drive............................................................................................................... 131
9.2.2 Update in Triton ....................................................................................................................... 131
9.2.3 Update on U3 Event Controller................................................................................................ 132
ASpecifications ........................................................................................................................................... 133
A.1 Flex-View Event Presentation Switchers......................................................................................... 133
A.2 U3 Event Controller........................................................................................................................... 134
BCard Support List ...................................................................................................................................... 136
CTroubleshooting........................................................................................................................................ 137
DThird Party Software Acknowledgements .............................................................................................. 140
D.1 Third Party Software List.................................................................................................................. 140
EWarranty .................................................................................................................................................... 141
E.1 Warranty ............................................................................................................................................ 141
E.2 Warranty Exceptions......................................................................................................................... 141

Flex-View Event Presentation Switching Solution
User Manual
1 General
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1 General
Overview
About This Manual
Change History
Symbols and Pictures

Flex-View Event Presentation Switching Solution
User Manual
1 General
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1.1 About This Manual
This user manual describes how to operate the flex-view event presentation
switchers and event controller, as well as how to use the matched event
management software Triton. The user manual is designed to be a reference of your
daily use with our products. It contains a complete description of the hardware and
control software. The user manual also includes all the necessary instructions on
how to update firmware, as well as install and replace cards and power supply.
Note
Always check for the latest version of all documents at www.pixelhue.com.
1.2 Change History
Version
Date
Changes
V 1.1.0
2021-3-22
Updated the power modules for the F series products.
V 1.0.0
2021-1-6
First release
1.3 Symbols and Pictures
Symbol Overview
Danger
Indicates a hazard with a high level of risk, which if not avoided, will
result in death or serious injury.
Warning
Indicates a hazard with a medium or low level of risk, which if not
avoided, could result in minor or moderate injury.
Caution
Indicates a potentially hazardous situation, which if not avoided,
could result in equipment damage, data loss, performance
degradation, or unexpected results.
Note
Provides additional information to emphasize or supplement
important points of the main text.
Picture Overview
Images and pictures given in the document are used as illustration purpose only.
Actual product may vary due to product enhancement. The content of the images
can be slightly different from the reality, such as device types, installed modules,
form and position of software windows on screen.

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2 Safety
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2 Safety
Overview
General Considerations
Safety Standards
Equipment Safety Instructions
Personal Safety
Plug Types

Flex-View Event Presentation Switching Solution
User Manual
2 Safety
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2.1 General Considerations
To ensure the product's storage, transport, installation and use safety as well as the
safety of all personnel who come into contact with or use the product, please read
this manual thoroughly and follow all the safety instructions.
2.2 Safety Standards
This equipment is built in accordance with the Low Voltage Directive 2014/35/EU
requirements.
2.3 Equipment Safety Instructions
2.3.1 Environmental Requirements
Ensure adequate air flow in the equipment room.
Take measures to prevent dust, water and static electricity.
Avoid long-term direct sunlight.
Do not place the equipment in a position near fire and heat.
Do not place the equipment in an area containing explosive materials.
Do not place the equipment in a corrosive environment.
Do not place the equipment in a strong electromagnetic environment.
2.3.2 Operation Requirements
Only trained technicians may repair the equipment.
Save the packing boxes and materials for future storage and shipping of the
equipment.
Wear a wrist band and insulating gloves when handling ESD sensitive
components.
Handle the equipment with care at all times. Hold the handles or bottom of the
equipment when you move it.
Place the equipment in a stable position.
Be careful not to drop anything into the equipment.
Do not bundle the signal wires and the strong current wires or high voltage wires
together.
Avoid stacking of equipment. It is suggested that you leave 1U space between
equipment, keep the cooling vents open and maintain a minimum distance of 10
cm between the vents and other objects.
Keep the equipment away from conductors that attract lightning to avoid strike.
Do not operate the equipment with excessive force.
Do not make the boards contact with each other.
Do not touch the board circuits, components, connectors or slots with bare
hands.

Flex-View Event Presentation Switching Solution
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2 Safety
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Do not repair the equipment by yourself. Please contact PIXELHUE for repair at
any time.
Only replace faulty parts with PIXELHUE-authorized replacement parts.
2.4 Personal Safety
Ensure that the equipment is well grounded. Make sure that the PE wire is in
good condition and grounded. If the equipment has a grounding connector,
connect it to the ground.
Place the equipment in a stable position to prevent personal injury caused by
dropping.
Ensure that the wires are not exposed. Please repair or replace the wires in a
timely manner if they are broken.
Do not perform any equipment operation or cable connection outdoors in a
thunderstorm.
Do not wear watches, rings, or other metal jewelry when replacing faulty parts or
repairing the equipment.
2.5 Plug Types
The equipment is intended to operate from an AC power source with a voltage range
of AC 100–240V~, 50/60Hz.
US NEMA5/15
Europe CEE 7
China GB 2099
UK BS 1363
E Earth N Neutral L Live