Platinum Spas Balboa TP500 User manual

PREPARATION
HOT TUB
MANUAL

YOUR JOURNEY TO ULTIMATE
RELAXATION STARTS HERE.
Please take the me to read the enre manual before operang your
hot tub or swim spa. This manual holds vital informaon and will
introduce you to the operaon of your new hot tub or swim spa
and general maintenance required.
Every eort has been made to ensure the accuracy of this owner’s manual, however
the specicaon or design may vary depending on the model. If you have any
quesons about any aspect of your set up, operaon or maintenance, contact your
authorised hot tub retailer or Planum Spas.
We hope your hot tub or swim spa will provide many years of fun and relaxaon.
WELCOME

REGISTER
YOUR HOT TUB
CONTENTS
My Hot Tub Record
Please ll in the informaon below and save these instrucons for future reference.
We will request this informaon upon submission of a service request.
Your Name –
Date of Purchase –
Hot Tub or Swim Spa model –
Date of Installaon –
Hot Tub retailer –
Retailer Address –
Control System Number (please ck)
□Balboa TP500
□Balboa TP700
□Balboa SpaTouch
Serial Number –
(Located in the equipment compartment of your hot tub)
Please take a moment to complete your details below. This will be useful in the
future if you need to contact your hot tub retailer regarding your hot tub or when
you require a service.
PREPARATION – 06
Electrical requirements – 08
Electrical installaon – 10
Installaon and posioning – 12
Air source heat pumps – 18
Before you use your hot tub – 20
ENJOYING YOUR HOT TUB AND SWIM SPA – 22
Control Panel Operaon – 24
Components and Features – 32
Jet Design and Formaon – 34
Jets and Valves – 36
Equipment Cabin – 38
Maintenance – 40
Diverters and Valve – 42
Bluetooth – 44
Filter Care – 48
Cleaning You Hot Tub – 50
Hot Tub Servicing – 52
IMPORTANT INFORMATION – 54
Safety Informaon – 56
Troubleshoong – 58

PREPARATION
Electrical requirements – 08
Electrical installaon – 10
Installaon and posioning – 12
Air source heat pumps – 18
Before you use your hot tub – 20

IMPORTANT:
YOU MUST leave enough cable to
ensure it can reach to the furthest
point of the hot tub comfortable
from the isolator switch.
32 or 40 amp supply
1. Add 32 or 40 amp Type B Or C breaker
to the consumer unit (see image 1)
2. From the main consumer unit, run a 6mm, 3 Core
Armoured Cable to the Rotary Isolator Switch
(see image 2)
3. Rotary Isolator Switch should be 2-5m
from the hot tub (see image 3a)
4. The installing electrician will decide whether
an earth rod is needed or not
5. Another 6mm, 3 Core Armoured Cable must
be connected to the Rotary Isolator Switch with a
minimum of 10m worth of cable le in a loop. Our
delivery team are qualied to connect this cable to
the inside of the hot tub. However, they will NOT
hard-wire your hot tub to the mains supply
(see image 3b)
6. Your electrician should leave enough spare cable
aached to the isolator to reach the side panel
where the control panel is. More is beer than
not enough
7. A Part P cercate should be supplied by your
electrician. This is to conrm that the electrical
work is in line with government regulaons. This
paperwork must be kept on le and presented
when requested.
ELECTRICAL
REQUIREMENTS
Before installing a hot tub or swim spa, it is necessary to have your electrical supply ed.
You will require a 13, 32 or 40 amp supply (check with your supplier for the requirements for
a swim spa) depending on which model you have purchased. Electrical requirements vary on
each model, please check specicaons on individual spas.
Before your hot tub arrives, please arrange for a qualied electrician to do the following:
Image 1
Image 2
Image 3a
Image 3b
Posion isolator at least 2m
away from edge of hot tub,
where possible
Isolator Switch
Cable size is determined by the length of the run to
the hot tub. Mechanical protecon either SWA or
Conduct are required outdoors.
Consumer Unit
Hot Tub
2-5m
13 amp supply
A 13 amp hot tub will run o a standard 3 pin plug.
An electrician needs to conrm whether the hot
tub needs to have its own circuit from the main
distribuon board or if it can be used on another
socket circuit.
Please arrange for an electrician to do the
following before the delivery day:
1. Install a 13 amp outdoor waterproof
plug socket with RCD protecon. If an earth
rod is required, please seek advise from a
qualied electrician
2. Ensure the outdoor socket is within 2-5m
from the hot tub
3. Our 13amp hot tubs come with a 3m cable
so the hot tub needs to be 2m from the
power supply
4. If you would like your 13 amp hot tub run both
the heater and jets at the same me, it will
need to be rewired into the 32 amp power
unit. Please refer to the 32 amp installaon
guide for more informaon.
IMPORTANT:
The relevant steps must be completed before we
deliver your hot tub. Failure to do so will mean that
we cannot install your hot tub.
For 13, 32 and 40 amp supply hot tubs we
recommend your electrician installs an earth rod to
ensure the earthing systems voltage is the same as
the ground you are standing on. This will prevent
the voltage traveling through you and any ngling.
PREPARATION
| 9

We can liaise with your electrical contractor regarding
the exact specicaon for your chosen hot tub model.
However, you must meet the following specicaon:
• The hot tub should be appropriately protected by
a suciently rated MCB (main circuit breaker) and
should cover the maximum amperage pull of the
hot tub. A hot tub that has a maximum current
draw of 30 amps should be ed with a 32amp
MBC. The serge current of the pumps (i.e. the
rush of current when pumps are rst turned on)
can play a factor within the electrical install. Some
installaons may require a type c MCB, but this will
be decided by your electrician.
• Your hot tub should be protected against earth
faults also, by an RCD (residual current device).
This is a trip switch which works to prevent
the danger of electric shocks from damaged or
waterlogged cables and connecons. A suitable
rated 30Ma RCD is what is recommended.
• Any outdoor cabling should be suitably protected
from damage by either laying protecve ducng (pc
pipe) below ground or by using a SWA (steel wired
armoured) cable. Your electrician will calculate the
size of cable required dependent upon loading and
the distance from the mains supply.
Emergency/service work
An IP65 Rotary Isolator switch is recommended for
the hot tub to be isolated outdoors in an emergency
or for service work. This is simply a rotary on/o
switch that should be sited more than 2m away from
the hot tub so that individuals cannot be in the hot
tub whilst touching the switch.
PLEASE NOTE:
Your electrician should leave at least 10m of
spare cable aached to the isolator to reach
the side panel where the control panel is. The
delivery team are qualied to connect this
cable to the inside of the hot tub however
they will NOT hardwire your hot tub to the
isolaon switch.
If you are in any doubt at all about the
required electrical guidelines you should
seek professional advice from a fully
qualied electrician.
ELECTRICAL
INSTALLATION
PREPARATION
| 11

INSTALLATION
AND POSITIONING
Unwrapping your hot tub
The informaon within this secon is for the installaon team. For further informaon on where to posion the
hot tub please read the Pre-Delivery guide.
Remove lter tray & cartridges
Slide lter face upwards, then remove lter
tray cover / take o lter lid and lter cartridges
before lling. The number of lter cartridges varies
depending on the model.
Inspect for damage
Carefully unwrap the hot tub and thoroughly inspect
it for any damage. If you noce any transit damage to
the product, please photograph the damage, keep all
paperwork/labels and contact the retailer from which
the hot tub was purchased immediately.
Wipe out excess water
Your hot tub has been thoroughly factory tested
during the manufacturing process to ensure
maximum reliability and long-term sasfacon. Wipe
out any excess water from the hot tub that may have
drained from the plumbing aer tesng and make
sure it is clean prior to lling.
Rotate jets
Check the jets are fully secure and ed into
place before using the hot tub. Each jet had a
quarter of a turn to turn the jet o and on. If you
twist the jet an clockwise harder then usual the
jet will unscrew and come out
Check pump connecon and release valves
Prior to lling your hot tub, remove the side panels
where the engine compartment and control equipment
are situated. Ensure all your pump connecons are
ght and release valves are open as they may have
shied during transit.
Check air controls
Ensure all air controls on the topside of your spa are
turned to the ‘o’ posion. Failure to turn o the air
controls will extend your heat up me dramacally.
PREPARATION
| 13

Check the drain valve
Check that the drain valve is fully closed before
aempng to ll the hot tub.
Aaching cover lier (Addional Extra)
Once the hot tub is in its nal posion, we
recommend aaching your cover lier before you
ll your hot tub, to ensure enough clearance for the
lier mechanism to operate freely. Do not place too
close to nearby walls. All cover liers have dierent
clearance parameters.
Access in cabinet power supply
If the hot tub is a plug and play (13amp) hot tub, the
power cable will already be in place and therefore
no extra work is required. If the hot tub is a 32amp
(hard wired), this will require a cable wire to be
connected. If you would prefer for the cable to be
hidden, it may need to be drilled into one of the
corners or the base. This will need to be completed
by a professional.
Hot Tub prior to lling
Hot Tub equipment access
Please see step by step stages on how to remove
the cabinet panel to gain access to plumbing
locaon, electrical cabling conduit access to
power control box.
PREPARATION
| 15

Check the drain valve
Check that the drain valve is fully closed before
aempng to ll the swim spa.
Check pump connecon and release valves
Prior to lling your swim spa, remove the side
panels where the engine compartment and control
equipment are situated. Ensure all your pump
connecons are ght and release valves are
open as they may have shied during transit.
Swim Spa prior to lling
Swim Spa equipment access
Please see step by step stages on how to remove
the cabinet panel to gain access to plumbing
locaon, electrical cabling conduit access to
power control box.
PREPARATION
| 17
Aaching a swim tether (Addional Extra)
Simply place the tether pole into the hole (the hole
will be already built into the swim spa). Once in place,
screw the pole into the hole, ensuring it is ghtly
placed and there is no room for movement.

Air source heat pumps are an energy-ecient and
economical way of heang your hot tub or swim
spa. They can be used all year round giving great
savings on energy bills.
They have already proved to be benecial for
heang homes, commercial spaces or swimming
pools and now they have become increasingly
popular for hot tubs.
Heat pumps make use of signicantly less energy
when compared to natural gas. Although the me
taken to heat the water might be the same as their
electric or gas-powered counterparts, the process is
much more ecient and economical.
How does a heat pump work?
Heat pumps heat up the water by extracng natural
heat from the outside air. The heat pump fan draws
in the air and directs it over the evaporator coil which
contains an advanced liquid refrigerant. The air turns
into a gas which is then compressed to increase the
heat. This hot gas passes through the heat exchanger
which transfers the heat from the hot gas to water
and heats it up.
Here are some of the benets of heat pumps:
• Savings on hot tub heang bills
• Has the potenal to heat up to temperature
faster for a quick turnaround
• Works all year round and down to -15 degrees
external temperature
• Self-regulang and mer controlled
PREPARATION
| 19
AIR SOURCE
HEAT PUMPS
Model Name – 50RC MINI
Performance Condions: Air 26 degrees in/Water 26 degrees in/Water 28 degrees out
Capacity (KW) 5.37
Power input (KW) 0.67
COP 8.01
Performance Condion: Air 15 degrees in/Water 26 degrees in/Water 28 degrees out
Capacity (KW) 5.37
Power input (KW) 0.67
COP 8.01
Weight & Dimensions
Net weight (KG) 25kg
Net dimension (mm) 636 x 277 x 496
Specicaon of the Air Source Heat Pump

Fill it up
• Place a garden hose into the lter area. Let your
hose run for ve minutes before pung it in
to clear out any stagnant water in the hose. It
is advisable to use a hose-ended lter/water
soener (if you are in a hardwater area). This will
ll your hot tub from the pumps and pipework
rst to prevent any airlocks in the system. It will
also make balancing water easier and to reduce
the amount of impuries that can contaminate
your water. At this point your hot tub should be
turned o at the isolator.
• Fill water to recommended water level as
indicated by the minimum water level. Low water
levels can cause damage to the pump and heater
element so is good pracce to top up your hot
tub on a weekly basis. If there is no water level
indicator, you should ll your hot tub to 1 inch
above the top of the back jets.
• Remove side panel and check for any leaks around
the plumbing. Occasionally ngs may come loose
during shipment. If you do detect any small leaks,
you will need to hand-ghten them straight away.
Do not use a wrench, as it can easily crack the nut
and cause the leak to worsen.
Power up
You can now re-t the side panel and turn the power
on at the isolator point. Read the control panel
secon on how to operate it. Hot tubs can take
approximately 12–24 hours to rise to temperature.
Heat me depends on size, voltage and other factors
such as outside temperature. Plug & Play hot tubs
take longer to heat than 32AMP.
Balance your water
Test and balance your hot tub water before you
introduce any sanizers. It is important to balance
prior to adding sanizers to avoid unwanted problems
such as cloudiness, discolouraon or foul-smelling
water. Also, keeping your water balanced is crucial
for longevity of the hot tub and to keep your water
clean and clear. Poor water management can result
in components degrading/failing which can invalidate
your warranty. More informaon on treang your
water can be found in the Maintenance secon.
BEFORE YOU USE
YOUR HOT TUB
The informaon within this secon is for the installaon team.
PREPARATION
| 21
IMPORTANT:
DO NOT put Chlorine Granules or Chlorine
Tablets directly into the hot tub as it will bleach
or blister the hot tub and swim spa.
Please refer to the Care & Maintenance Guide
for further informaon.

ENJOYING
YOUR HOT TUB
AND SWIM SPA
Control Panel Operaon – 24
Components and Features – 32
Jet Design and Formaon – 34
Jets and Valves – 36
Equipment Cabin – 38
Maintenance – 40
Diverters and Valve Maintenance – 42
Bluetooth – 44
Filter Care – 48
Cleaning You Hot Tub – 50
Hot Tub Servicing – 52

Overview
For a more detailed interface manual please visit the
Support secon on the Balboa website and select the
TP500 manual.
The TP500 is part of Balboa’s BP WIFI ready range and
comes complete with a 4 black plasc pins connector.
It is designed to work with the BP Series of hot tub
control systems. The sleek panels have LCD displays
that have moving funcon indicator icons, maintenance
reminders, and service alerts on the easy-to-read
screen. Please note you must have opted in to receive
the WiFi opon, this does not come as standard.
Brands
Planum Spas Hot Tubs
Trident, Tahi, Happy, Palma and Refresh
Planum Spas Swim Spa
Zeus
Temperature
Adjusng the set temperature
When using a panel with Up and Down buons
(Temperature buons), pressing Up or Down will cause
the temperature to ash. Pressing a temperature
buon again will adjust the set temperature in the
direcon indicated on the buon. When the LCD stops
ashing, the spa will heat to the new set temperature
when required. If the panel has a single temperature
buon, pressing the buon will cause the temperature
to ash. Pressing the buon again will cause the
temperature to change in one direcon (e.g. UP). Aer
allowing the display to stop ashing, pressing the
Temperature Buon will cause the temperature to ash
and the next press will change the temperature in the
opposite direcon (e.g. DOWN).
Press-and-Hold
If a Temperature buon is pressed and held when the
temperature is ashing, the temperature will connue
to change unl the buon is released. If only one
temperature buon is available and the limit of the
Temperature Range is reached when the buon is
being held, the progression will reverse direcon.
For the TP500 to be used at its max you need to have
it on Ready mode and high range. This will let you have
the temperature set to 40 and keep it set high.
CONTROL
PANEL OPERATIONS
All Planum Spas hot tubs use the world leading Balboa control panels. For a more detailed interface
manual please visit the Balboa website and select the control panel you have. The informaon provided
below is a summary.
Balboa TP500
Filter
Adjusng ltraon
Main Filtraon Filter cycles are set using a
duraon. The lter duraon seng can be
adjusted in 1-hour increments. Filter Cycle 1
and Filter Cycle 2 (if enabled) are set to the
same duraon.
Heater-Related Message
Heater Flow is Reduced (HFL)
There may not be enough water ow through the
heater to carry the heat away from the heang
element. Heater start up will begin again aer about
1 min. See Flow Related Checks below.
Heater Flow is Reduced (LF)*
There is not enough water ow through the heater
to carry the heat away from the heang element
and the heater has been disabled. See Flow Related
Checks below. Aer the problem has been resolved,
you must press any buon to reset and begin heater
start up.
Heater May be Dry (DR)*
Possible dry heater, or not enough water in the
heater to start it. The spa is shut down for 15min.
Press any buon to reset the heater start-up.
See Flow Related Checks below.
Heater is Dry*
There is not enough water in the heater to start it.
The spa is shut down. Aer the problem has been
resolved, you must press any buon to reset and
restart heater start up. See Flow Related Checks below.
Heater is too Hot (OHH)*
One of the water temp sensors has deteced 118 f
(47.8 C) in the heater and the spa is shut down.
You must press any buon to reset when water is
below 108 f (42.2 C). See Flow Related Checks below.
A Reset Message may Appear
with other Messages.
Some errors may require power to be removed
and restored.
Main Screen
Press menu/select
repeatedly unl FLTR
appears in the LCD.
Press warm to
view the lter
duraon.
Press warm/Cool
to set the number
of hours in the
duraon.
If Filter Cycle 2 is
enabled, ‘F12’ will
appear in the right
side of the ‘F1’ will
appear in right side
of the LCD.
Press menu/
select to go
back to the Main
Screen, when
duraon seng is
complete.
ENJOYING YOUR HOT TUB OR SWIM SPA
| 25

Overview
For a more detailed interface manual please visit the
Support secon on the Balboa website and select the
TP700 manual.
The TP700 is designed with meculous aenon
to detail to suit any user. With Balboa’s new, subtle,
navigaonal buons that easily provide a smooth
response with just a tap, the TP700 dramacally
improves your hot tub experience.
Brands
Planum Spas Hot Tubs
Arizona, Kenya, Santorini and Maximus
Planum Spas Swim Spa
Ares, Poseidon, Apollo, Athena, Hera and Neptune.
Temperature
Adjusng the set temperature
• Start at the Main screen (A). Press the
SELECT navigaon buon to view the
temperature menu (E).
• Press the RIGHT and/or LEFT navigaon buons
to change the Set Temperature. The centre box
(D) indicates the current Set Temperature. In this
example the current Set Temperature is 102.
• Once your desired Set Temperature is in the centre
box (D), press the SELECT navigaon buon, or just
wait a few seconds.
• The change is complete.
Filter
Set lter cycle mes
Keep your water clean and ready to enjoy.
Follow these steps to set the lter cycles:
• Navigate to Filter (A)
• Press the SELECT navigaon buon to view
the Filter screen (B)
• Select the start me for Filter Cycle 1 (C).
Press the SELECT navigaon buon to view
the me controls (E)
• Enter your me sengs (E) with the
navigaon buons
• Select the Save buon (D), and press the
SELECT navigaon buon.
You have set the start me for Filter Cycle 1.
If you do not want to save your sengs, select
the Cancel buon (F), and press the SELECT
navigaon buon.
• Follow the same process to change the other Filter
me sengs if desired.
• Once all of the me changes are set, select the Save
buon (G), and press the SELECT navigaon buon.
You have set all of the Filter Cycle mes.
Balboa TP700
A
C
E
B
C
How can you tell if Filter Cycle 2 is enabled?
Filter Cycle 2 is enabled when a white ring appears
around the 2 (H). In this example there is no white
ring, so Filter Cycle 2 is disabled. Filter Cycle 2 is
disabled by default on many spas.
Adjusng ltraon
Circulaon Pump Modes Some spas may be
manufactured with Circulaon Pump sengs that
allow programming ltraon cycle duraon. Some
Circulaon Modes are pre-programmed to operate
24 hours a day and are not programmable. Refer
to the spa manufacturer’s documentaon for any
Circulaon Pump Mode details.
Purge Cycles
In order to maintain sanitary condions, as well as
protect against freezing, secondary water devices
will purge water from their respecve plumbing by
running briey at the beginning of each lter cycle.
(Some systems will run a certain number of purge
cycles per day, independent of the number of lter
cycles per day. In this case, the purge cycles may not
coincide with the start of the lter cycle.) If the Filter
Cycle 1 duraon is set for 24 hours, enabling Filter
Cycle 2 will iniate a purge when Filter Cycle 2 is
programmed to begin.
The meaning of lter cycles
1. The heang pump always runs during
the lter cycle*
2. In Rest Mode, heang only occurs during
the lter cycle
3. Purges happen at the start of each lter cycle (on
most systems). * For example, if your spa is set
up for 24-hour circulaon except for shung O
when the water temperature is 3˚F/1.5˚C above
the set temperature, that shut o does not occur
during lter cycles.
Heater related messages
The water ow is low - M016
There may not be enough water ow through the
heater to carry the heat away from the heang
element. Heater start-up will begin again aer about
1 minute. See “Flow Related Checks” below.
The water ow has failed – M017
There is not enough water ow through the heater
to carry the heat away from the heang element and
the heater has been disabled. Aer the problem has
been resolved, reset the message.
The heater may be dry - M028
Possible dry heater, or not enough water in the
heater to start it. The spa is shut down for 15
minutes. Reset this message to reset the
heater start-up.
The heater is dry - M027
There is not enough water in the heater to start it.
The spa is shut down. Aer the problem has been
resolved, you must reset the message* to restart
heater start up.
The heater is too hot - M030
One of the water temp sensors has detected 118°F
(about 48°C) in the heater and the spa is shut down.
You must reset the message when water is below
108°F (about 42°C).
Exit and clear buons
Some messages can be reset from the panel.
Messages that can be reset will appear with a Clear
buon (B). If the message has an Exit buon (A), the
Message icon will remain on the Main screen once
you exit the Message screen.
A
B
ENJOYING YOUR HOT TUB OR SWIM SPA
| 27

Overview
The SpaTouch2T™ menu panel is compable with all
BP systems that already support the TP800 and/or
the TP900.
For a more detailed interface manual please visit the
Support secon on the Balboa website and select the
SpaTouch2T manual.
Brands
Planum Spas Hot Tubs
Barcelona, Topaz and Innity.
Planum Spas Swim Spas
Eros, Zelus and Helios.
Temperature
Seng the temperature
Press Up or Down once to display the Set Temperature
(indicated by a ashing ºF or ºC, plus a change in colour
of the temperature). Press Up or Down again to modify
the Set Temperature. The Set Temperature changes
immediately. If you need to switch between High
Temperature Range and Low Temperature Range you
need to go to the Sengs Screen.
Press and hold
If Up or Down is pressed and held, the temperature will
connue to change unl you stop pressing, or unl the
Temperature Range limits are reached.
Filters
Main ltraon
Using the same adjustment as Seng the Time,
Filter Cycles are set using a start me and a duraon.
Each seng can be adjusted in 15-minute
increments. The panel calculates the end me
and displays it automacally.
Circulaon Pump Modes
Some hot tubs may be manufactured with Circ Pump
sengs that allow programming ltraon cycle
duraon. Some circ Modes are pre-programmed to
operate 24 hours a day and are not programmable.
Purge Cycles
In order to maintain sanitary condions, as well as
protect against freezing, secondary water devices will
purge water from their respecve plumbing by running
briey at the beginning of each lter cycle. (Some
systems will run a certain number of purge cycles per
day, independent of the number of lter cycles per day.
In this case, the purge cycles may not coincide with the
start of the lter cycle). If the Filter Cycle 1 duraon is
set for 24 hours, enabling Filter Cycle 2 will iniate a
purge when Filter Cycle 2 is programmed to begin.
The Meaning of Filter Cycles
• The heang pump always runs during
the lter cycle*
• In Rest Mode, heang only occurs during
the lter cycle
• Purges happen at the start of each lter cycle * For
example, if your spa is set up for 24/hour circulaon
except for shung o when the water temperature
is 3˚F/1.3˚C above the set temperature, that shut
o does not occur during lter cycles.
Balboa SpaTouch2T Heater-Related Messages
The water ow is low – M016
There may not be enough water ow through
the heater to carry the heat away from the
heang element. Heater start-up will begin
again aer about 1 min.
The water ow has failed – M017
There is not enough water ow through the heater
to carry the heat away from the heang element and
the heater has been disabled. Aer the problem has
been resolved, reset the message.
The heater may be dry – M028
Possible dry heater, or not enough water in the
heater to start it. The spa is shut down for 15 min.
Reset this message to reset the heater start-up.
The heater is dry – M027
There is not enough water in the heater to start it.
The spa is shut down. Aer the problem has been
resolved, you must reset the message to restart
heater start up.
The heater is too hot – M030
One of the water temp sensors has detected 118°f
(47.8°C) in the heater and the spa is shut down.
You must reset the message when water is below
108°f (42.2°C).
Flow-related checks
Check for low water level, sucon ow restricons,
closed valves, trapped air, too many closed jets and
pump prime. On some systems, even when spa is
shut down by an error condion, some equipment
may occasionally turn on to connue monitoring
temperature or if freeze protecon is needed.
Some messages can be reset from the panel.
Messages that can be reset will appear with a Clear
Icon at the boom of the Message Screen. Press the
Clear Icon text to reset the message.
ENJOYING YOUR HOT TUB OR SWIM SPA
| 29

Balboa SpaTouch3
Overview
Important informaon about spa operaons can
be seen on the Main Screen. Most featuresmcan
be accessed from this screen.
For a more detailed interface manual please visit the
Support secon on the Balboa website and select the
SpaTouch 3 manual.
Brands
Planum Spas Hot Tubs
Onyx
Temperature
When the spa is powered On, four dashes appear in
the Water Temperature display for one minute. The
dashes indicate that the spa is checking the water
temperature. Aer the pump runs for 1 minute,
the dashes disappear and the water temperature is
displayed. The dashes may reappear aer the pump
has not run for one hour.
Set Temperature
In this example we will set the Set Temperature to 102.
• Press the water temperature display buon (A) to
make the temperature menu appear (B). The centre
box with the arrow (C) indicates the current Set
Temperature.
• If 102 is already showing, but just not centred (D),
touch it to centre it (E).
• If 102 is not showing (B), swipe the temperature
menu unl 102 appears (D).
• If 102 appears aer swiping but does not stop in
the centre box (D), press 102. Pressing 102 makes
it shi to the centre box (E).
• Press the water temperature display (A) to
make the temperature menu disappear. The Set
Temperature is now 102.
The center of the Heater Status icon turns red (F)
when the heater is On.
A
F
B
D
E
C
ENJOYING YOUR HOT TUB OR SWIM SPA
Filter
Kepp your water clean and ready to enjoy.
Follow these steps to set the me for Filter Cycle 1.
• Press the Sengs buon (A) on the
Main screen.
• Press the Filter buon (B) on the
Sengs screen.
• Press the Start buon (E) on the
Filter Cycles screen.
• Set the Start Time with these dials ( J ) on
the F1 End screen.
• Press the Save buon ( K ) to save your
sengs, or press the Cancel buon ( I ) to
cancel your sengs.
• Press the End buon (F) on the Filter Cycles
screen, and follow the same steps to set the
End Time.
• Once the Start and End Times are set, press
the Save buon (G) on the Filter Cycles screen.
• Once Start and End Times are set, the
Duraon appears here (H). You have now set
the me for Filter Cycle 1. The white ring (C)
indicates that Filter Cycle 1 is enabled (it is
always enabled). Follow the same steps noted
above to set the me for Filter Cycle 2.
Main Screen Icons
A. Panel Sleep
B. Temperature Range
C. Heat Mode
D. Ozone Running:
E. Filter Cycles
F. Clean-up Cycle (Oponal Feature)
G. Panel Locked and/or Sengs Locked
H. WiFi (Local or Cloud Connecon)
I. Time-of-Day
J. Set Temperature Arrow
K. Secondary Buon/Display
L. Invert Display
M. Sengs
N. Light
O. Spa
P. Heater Status
Q. Message Buon (May Appear)
R. Water Temperature
S. Water Temperature Bar
A
B
G
K
K
H
D
C
E F
J
I
J
HF GEDCBA
P P N M L
K
R
S
Q
| 31

COMPONENTS
AND FEATURES
Waterfall Valve
Some hot tubs are equipped with a waterfall feature.
To start this, please turn on one of the jet pumps
then turn the waterfall diverter clockwise unl the
waterfall appears.
By opening and closing the waterfall diverter on the
hot tub surface, you can adjust the water ow from
high to low.
Jets and Valves
Your new hot tub or swim spa will include a variety
of jets which will provide a hydrotherapy massage
and will oer you various massage modes.
To nd your suitable mode: adjust the diverter
valves and the air regulang valves.
(See page34 for jet descripons)
Diverter Valves
The diverter Valves are the largest valves and allow you
to divert the water from one seat to another. Adjusng
the diverter valve allows you to increase the pressure
in one seat and reduce in another. When the diverter
is in the middle, even pressure will ow throughout the
dierent seats that the diverter controls.
Important: when the diverter is in the ‘middle
posion’ the jets cannot provide the maximum
pressure.
Air Regulang Valve
The air control funcon allows you to enjoy
massages with dierent pressures from the jets.
By turning the air regulator on, you can control the
jet pressure by adding more air into the water ow.
Some seats will not work o of these regulators
and will instead have an air manifold inside the hot
tub that will constantly allow air
into the jets.
ENJOYING YOUR HOT TUB OR SWIM SPA
| 33

JET DESIGN
AND FORMATION
More jets do not equal a beer hydromassage, but the right jets do. Ulising
the perfect mix of air and water – to deliver a massage that reduces stress
and lower back pain, improves sleep and post exercise recovery. It will also
alleviate restless leg syndrome, cramps, arthris and bromyalgia, improving
your overall well-being.
A regular hydromassage roune can be more benecial than you realise.
Seat designed to follow the contours of the body and recessed jets are placed
to perfectly match the muscle structure of the human form, which delivers a
comfortable, premium hydromassage experience for most body types.

JETS AND
VALVES
Direconal rotang jet
This jet provides a so pulsang massage. It will also
provide the massage to a greater area of your back. If
you would like to receive more pressure out of this jet,
turn the diverter so all the pressure is going to this seat.
Diuser jet
The Diuser gives a dierent type of massage by being
more open/broad. Its not as direct and will massage a
greater area compared to the direconal jets.
Direconal adjusng jet
Massage intensity can be adjusted with the jet: the
intensity reduces by turning the decor ring clockwise
and increases by turning an-clockwise.
Please note; the water ow from other jets can increase
when the water ow of a jet part is closed.
Jets and valves may vary depending on model.
Air regulator
Air controls are located on the top edge of the spa
shell (most hot tubs). Once rotated and turned on
they allow water owing through the jets to suck air
into the venturi, adding extra bubbles.
ENJOYING YOUR HOT TUB OR SWIM SPA
| 37

EQUIPMENT
CABIN
Side view of jet pump
1. Jet pump 1
2. Jet pump 2
3. Pump union
4. Pipe joint
5. Gate valve
6. System control box
1
55
5 5
33
2
44
6
*Illustraon varies on each model
Side view of control device
1. System control box
2. Control box union
3. Gate valve
4. Ozone mezzi injector
5. Bluetooth unit + Speaker
6. System control panel
7. Ozone generator
8. Light controller
9. Circulang pump
1
5
9
3
3
7
2
2
6
4
8
ENJOYING YOUR HOT TUB OR SWIM SPA
| 39