STATEMENT
WARRANTY
The following is a brief version of your warranty terms and conditions. For the full terms please
refer to your sales contract and warranty terms and conditions. If you do not understand
anything within this statement, or have any questions - please contact us on 1300 378 399.
Platinum Campers & Caravans (Platinum Campers) warrants that, subject to the limitations and
exclusions below, all parts of our manufacture or assembly are free from defects in material
and workmanship for a period of:
• 5 Years for the Chassis and Drawbar,
• 2 Years for the Canvas material
• 1 Year on the Trailer, ttings and extras
WARRANTY CONDITIONS
Your Warranty will commence from the date of collection, not the date of purchase.
• Warranties are not transferable, and are only valid for the original purchaser of the camper trailer. If sold to a
third party, the warranty becomes null and void.
• This warranty is only applicable to new purchases, and is not valid for second hand, or factory ex demo
campers.
• Platinum Campers will assume no responsibility to any damaged caused by modications, misuse, abuse,
incorrect use, poor, improper or irregular maintenance, storm damage, accident or collision.
• Any warranty work must be completed by Platinum Campers, or an approved representative of Platinum
Campers. Do not complete warranty work before you receive written approval.
What is not covered under warranty?
• Consumable Items (eg. wheel bearings etc)
• Wheels and Tyres
• Paintwork
• Travel covers and straps, zips, mesh (y screens), and mould
You are responsible for checking bearings, wheel nuts, nuts, locks, latches, bolts on all moving parts including
Trailing Arm Adjustment Bolts, this is recommended to be done in rst instant when purchased within the rst
50kms, 100km, 250km, and ongoing before any future travels or trips, including during, every 150km, this is
recommended where possible to be done with a Torque Wench at Alloy 140Nm, Steel (White) 150Nm
Tents are guaranteed to be a new merchantable condition at the time of purchase. Unless otherwise stated.
General wear and tear is exempted from warranty. Mould, Zips and mesh or screens are not covered under
warranty. Canvas seams and stitching must be treated with bees wax every 10-12 months to comply for 24
month canvas warranty, photos can be mailed or emailed. Tent must be seasoned when rst purchased (see
instructions), and we recommend doing this every 6 months to uphold the integrity of the canvas within the rst
24 months for warranty.
