Plextor M3 User manual

Plextor SSD- Limited Warranty
These SSD Limited Warranty Terms are for Plextor M3 and M3 Pro Series SSD products. (If you
have a different model than stated here, check the warranty leaflet that comes with your drive for
your specific warranty Terms and Conditions)
We recommend that you read thoroughly this Declaration of Limited Warranty and Liability
Exclusion before you begin using a Plextor SSD product. By beginning to use a Plextor SSD, it
indicates your acceptance of the terms and conditions that had been set out in the Declaration of
Limited Warranty.
Limited Warranty
Plextor warrants to purchasers of sealed package products (original purchasers) and purchasers
of computer systems that include the products which have been properly used and installed; these
products components and assembly style are completely conformed to the product specifications
announced and guaranteed by Plextor for five (5) year from the date of original purchaser’s
purchase of the sealed package product. In the event that the limited warranty product fails to
conform to the state announced and guaranteed by Plextor during the five (5) year warranty
period, Plextor will provide the original purchaser with the following warranty services at its
own discretion:
Maintenance: repair of the hardware and/or software of the product.
Replacement: in the event that Plextor is unable to repair the product, we will choose to
replace the product for the original purchaser.
The limited warranty belongs to the original purchaser, and is valid only during the product
warranty period. When the original purchaser sells or transfers this product or computer systems
that includes this product, the original purchaser may not transfer the warranty and will declare a
termination of the Limited Warranty.

Obtaining Warranty Services
A product must be within its warranty period in order to apply for warranty services. Please
contact the dealer where you originally purchased the product or Plextor Customer Service
during business hours (except on public holidays), and return the product to the designated
warranty servicing location as instructed. When you apply for warranty services you must have
the following information available; (1) your name, address, contact telephone numbers, and
email address; (2) proof of purchase of the product; if you lost it the proof of purchase, the
warranty period will be determined on the basis of the manufacture date of the product; (3)
product model and serial numbers; (4) description and explanation of the malfunction or
problem.
After Plextor Customer Service has confirmed that the product meets the warranty qualifications
and rules, it will provide the warranty service applicant with a maintenance number. The user
must place the product in its original product packaging or other appropriate product packaging,
include the maintenance number provided by the Customer Service Center, and send the product
back to the designated servicing location. The user must bear the transportation cost to
maintenance center, and including all risks of damage or loss of the product during the
transportation. Plextor Customer Service Center does not accept any servicing applications
without maintenance number, so you must first contact the Customer Service Center to confirm
that you meet warranty qualifications and obtain a valid maintenance number.
Plextor will use its own discretion in providing the original purchaser with either maintenance or
replacement services. The original warranty period applies to the product replacement or
maintenance, and will not be extended.

Warranty Exclusion Provisions
Plextor does not warrant that the product operation is absolutely free from errors. Plextor will be
responsible for any damage caused by customer’s failure to comply with the product usage
instructions.
The limited warranty does not extend to the products where the user has made his/her own
alterations or where the serial numbers have been removed. It also does not apply to damage
caused in the following circumstances: (1) malfunction caused by accident, wrongful usage and
improper operations; (2) Failing to use the product in accordance with its manuals and
instructions; (3) the product is used at an incorrect location, and the connecting computer system
is not properly maintained; (4) virus infection; (5) malfunction caused by maintenance or repairs
not authorized by Plextor.
Plextor is not responsible for backing up or preserving any programs, data or information that the
user has stored in a SDD submitted for maintenance or servicing. Plextor cannot restore any
designated information or contents for the user.
Legal Provisions
Plextor does not make any other written or oral warranties, and refuses to acknowledge any
warranties or conditions outside the scope of this Limited Warranty.
This Limited Warranty applies only to a SDD products sold by Plextor, its related enterprises,
and authorized dealers. There may be a charge to the warranty terms and conditions, and the
maintenance response time; depending on the country or region where the consumer uses the
product.