Plumbline 3000 Series Original instructions

®
®
3000 Series Water Softeners
®
3000 Series Water Softeners
Owner’s Manual
Installation Instructions

We know you’ll love your clean, so water and your new
Plumbline® Water Soener from Monument® Water
Systems. You’ll soon wonder how you ever lived without it.
Improving your water with a Plumbline Water Soener is
just one way to enjoy beer water in your home. Contact
your Monument Water Systems representave for more
informaon about addional products.
Congratulations!
3000 Series Water Softeners
1
®

Congratulations!
Table of Contents
How to Use So Water..................... 3
How to Use Your System
•System Operaon Modes................ 5
•Addional Features.................... 5
• System Maintenance and Adjustments....... 6
• Common Quesons.................... 8
Installaon Instrucons.................... 9
Warranty............................... 20
Register Your Product...................... 22
Professional Grade Water Treatment
®
2

Use less soap, detergent and household cleaners.
Hardness minerals in water interfere with soap’s cleaning
ability. That’s why most leading brands of soap, shampoo,
laundry detergent and household cleaners contain
chemicals that aren’t necessary with soft water. You
can significantly reduce the amount of these products
that you use. You may find you can use as little as one
quarter of the amount you were using before you had
soft water! Even though you’ll use less soap, you’ll get more
suds and better cleaning results.
Bathing
Reduce your use of soaps and shampoos by half or more.
Adjust according to your preference and results. After
bathing in soft water, your skin will feel “silky.” What
you’ll feel is your own smooth skin without any leftover
soap residue. When you bathed in hard water, you were
never able to rinse this residue completely. The soap curd
that le a ring on your bathtub also remained on your skin and
hair, possibly causing drying and cracking. Now that you have soft water, you’ll feel
soft, smooth and clean. And you’ll promote healthier skin and hair by eliminating
the drying effects of hard water.
Laundry
It’s especially important to reduce the amount
of laundry detergent you use by half or more.
Washing clothes in soft water means you’ll
need less soap to get your clothes clean and
it will rinse completely. Washing in so water
makes your clothes look whiter and brighter,
and they’ll last longer, too.
3
How to Use So Water
Now that your Plumbline water system is installed, you can enjoy
all the benets of having so water. Here are some ps to follow
to get the most from your new system.

4
Dishwashing
Reduce the amount of dishwashing detergent you use by half or more, too.
Your dishes will get nice and clean without all of the hardness minerals left
over by hard water.
Take special precautions with dishwashers. Caustic phosphates in some
dishwasher detergents and very high temperatures in the dry cycle can etch dishes
and glassware if you use so water. To prevent this possibility:
• Use the “no heat” dry cycle on your dishwasher.
• Use the minimum amount of a good quality, low
phosphate dishwasher detergent needed to clean
your dishes.
• Wash good china and crystal by hand.
Reduce or eliminate the use of fabric softeners. Fabrics washed in hard
water retain soap residue making them “crackle” when removed from the dryer
or s if air-dried. Fabric soeners are necessary with hard water to keep your
clothing so, but with so water, you can reduce your use of fabric soeners or
eliminate them altogether.
Special care for plants and fish. Water your lawn, shrubs and outside plants
from an outside hard water faucet, or by-pass your Plumbline water system before
watering. See page 6 for instructions on by-passing your system. You may also
prefer to water houseplants with hard water or water from a reverse osmosis
system.
Fish accustomed to hard water may have trouble with an
abrupt change to so water. Make the change gradually
over a period of seven to 14 days by blending hard
and soft water until the tank contains 100 percent
soft water. Once you begin using soft water, you
should noce that your sh tank stays cleaner longer.

Your system operates in two primary modes:
Online: Your water passes through the soening resin in your system’s media tank to
remove the hardness minerals quickly and eecvely.
Regeneraon: Your system cleans itself by drawing a salt soluon through the soening
resin to dislodge all hardness minerals, backwashing the resin to remove the dislodged
hardness minerals and using a nal rinse to ensure the system is clean.
Addional Features You’ll Find on Your Plumbline System
•Advanced Electronic Control Valve with Backlit Display: Incorporates the
latest soener control technology for opmal performance, eciency and longevity.
Easy visibility in low light condions.
• Opcal Sensor Technology: Opcal sensors control backwash for precise
performance.
• Demand Operaon: Your Plumbline system meters your water use and cleans
itself when necessary, saving you salt, water and money. Your system
automacally adjusts to heavier or lighter water use.
• High Flow Media Tank: Your Plumbline system delivers the high ow
rates required by today’s demanding households.
• High Eciency Soening Media: Plumbline soening
media minimizes salt and water use to minimize operang expense.
• So Water Brining: Treated water rell for beer brine
saturaon and a cleaner brine tank.
• Integrated By-pass Valve: Allows you to take your system
oine if necessary.
• Power Backup: Time-of-day backup for up to 12 hours of
power outage.
• Automac Reserve Capacity Calculaon: Calculates a reserve for
each day taking into account your water usage over the past four weeks.
How to Use Your System
Your Plumbline Water Soener was selected to address your specic water
condions. Your system uses advanced technology to deliver eecve and ecient
water soening to protect your home, deliver opmal water quality to you and
your family, and save you money, all while providing years of trouble-free operaon.
5

• Easy-to-Read Indicator Icons: Alert you to system status at a glance.
• Extra Cycle Opon: Triggers a regeneraon immediately by pressing the Extra
Cycle buon for ve seconds.
• Regeneraon Status Display: During a regeneraon, the display will show the
cycle number followed by the me remaining in that cycle.
• Regeneraon Override: During regeneraon, you can force the system to
advance to the next cycle step immediately by pressing the Extra Cycle buon.
System Maintenance and Adjustments
Adding Salt: Maintain salt in your system at all mes to ensure your soener can
properly soen your water. Only use a quality grade of salt processed especially for
use in water soeners. Ensure that the salt level in the brine tank is always above the
water level. If your system ever runs out of salt, rell it, wait 30 minutes and then
follow the procedures in the Extra Cycle / Manual Regeneraon secon of this manual.
NEVER USE ROCK SALT in your Plumbline system; the dirt and rocks inherent in rock
salt will damage your system.
By-passing Your System: Plumbline’s integrated by-pass valve allows you to
by-pass your system should you ever wish to take it oine while you use water for
other purposes (e.g., lling a swimming pool, watering your grass, etc.). To by-pass
your system, turn both handles unl they are perpendicular to the system inlet/
outlet. To place your system back online, turn both handles unl they are parallel with
the system inlet/outlet.
Online By-pass
6

How to Use Your System (connued)
Extra Cycle / Manual Regeneraon: Should you ever need to iniate an extra
regeneraon due to unexpected higher water use, simply press the Extra Cycle buon
for ve seconds. NOTE: If your hot water tank has relled with hard water, it may take
several days for it to empty and for your water to feel so again.
Plumbline 3000 Series Softener Models
The Plumbline 3000 Series Water Soener is available in four sizes. Your installer
has chosen the ideal conguraon for your applicaon.
7
PS3000M PS3500M PS3700M PS3900M
Tank Size 8x40 10x40 10x54 13x54
Maximum
Grain Capacity 25,000 33,000 50,000 80,000
Configuration Tank and
Drum
Tank and
Drum
Tank and
Drum
Tank and
Drum
System Type Metered,
Demand
Metered,
Demand
Metered,
Demand
Metered,
Demand
Flow Rate 7-10 gpm 9-13 gpm 12-17 gpm 13-18 gpm
Time of
Day
Time of
Regen
Salt
Amount
Hardness
Capacity
Remaining
Resin
PM
MODE Extra Cycle Buon

Common Questions
There has been a drop in my home’s water pressure. What can be the
cause? A reduction in your home’s water pressure can indicate that it is time
to change your prefilter. If you do not have a prefilter with your system or
changing the filter has no effect, contact your authorized Monument Water
Systems representative.
My system seems to be regenerating more frequently. Is this normal?
Remember, your Plumbline system is demand operated, adjusting automatically
to your water usage. If you do not think that your water usage has increased due
to extra house guests, additional laundry or some other reason, check for any
leaky plumbing, dripping faucets or running toilets, all of which can contribute
to more frequent regenerations.
My water doesn’t seem soft. How can I be sure that my system is
regenerating properly? Be sure that the water supply to the softener is not
by-passed and there is salt in the brine drum. Follow the instructions in the
“Extra Cycle / Manual Regeneration” section on page 7 to manually regenerate
the softener
tank. If the unit does not advance through to the next regeneration
automatically, please contact your Monument Water Systems representative for
further assistance.
How will I know when it is time to add salt? Lift the lid of the brine drum to
check the level of salt. If you can see water, it is time to add salt. You can add salt
anytime there is enough room to accommodate additional blocks or pellets.
Is it okay to drink soft water? Yes, soft water is okay for drinking and cooking.
If your softener regenerates with sodium chloride (salt), keep in mind that there
will be a small amount of sodium added to the softened water. People who are on
sodium restricted diets should consider the added sodium as part of their overall
sodium intake.
If at any time you feel your system is not operating properly, by-pass the
system and call your Monument Water Systems representative.
8
PS3000M PS3500M PS3700M PS3900M
Tank Size 8x40 10x40 10x54 13x54
Maximum
Grain Capacity 25,000 33,000 50,000 80,000
Configuration Tank and
Drum
Tank and
Drum
Tank and
Drum
Tank and
Drum
System Type Metered,
Demand
Metered,
Demand
Metered,
Demand
Metered,
Demand
Flow Rate 7-10 gpm 9-13 gpm 12-17 gpm 13-18 gpm

3000 Series Water Softeners
Installation Instructions
Contents of Carton(s)
Owner’s Manual &
Installaon Instrucons
Barbed Drain Adapter
Mounng Clip (4 sets)
(Aached to valve
and by-pass valve)
Part No. 15713
(included in brine drum)
6 feet ⅜” Brine Line
20 feet ½” Drain Line
20 feet ⅝” Overow Line
18” x 33” Brine Drum
Part No. 13139
(PS 3900M uses
18” x 40” Brine Drum,
Part No. 13500)
By-pass Valve
Part No. 13119
In/Out Adapter
Part No. 13123
Soener Assembly
Parts
®
®
TM
3000 Series Water Softeners
Owner’s Manual
Installation Instructions
9

1Read.
®
TM
3000 Series Water Softeners
Owner’s Manual
Installation Instructions
10
5Install grounding
strap before creang
plumbing gaps.
3Use eye protecon.
2Venlate.
4Protect nearby
materials
when soldering.
6Don’t reach.
Use only
lead-free solder.
Precautions

NOTE: Your installaon may vary.
Follow all local plumbing codes.
System Setup
11
Drain Line
To Drain
Untreated Water
Raw Water
Overow
Brine Line
So Water to Home

1
2
Unpack equipment. Locate and idenfy parts shown
in “Parts” secon. Connect by-pass valve, in/out adapter.
Aach components using mounng clips. Posion system
on a hard level surface with access to inlet plumbing,
drain and electric outlet.
Connect plumbing from the inlet supply to the inlet of
the water soener, then soener outlet to home’s water
supply.
NOTE: Your installaon may vary.
System Setup (continued)
12
By-pass valve
Mounng clip
Raw Water
In/out adapter
NOTE: Make sure by-pass valve is in by-pass
mode.
NOTE: When using a sweat adapter, be sure not to solder plumbing
with adapter aached to equipment to prevent damage to plasc.
Inlet
Outlet

3
4
System Setup (continued)
Connect brine line between the salt storage tank and
control valve using ⅜” tubing and parts included in
installaon packaging. Hand ghten each nut, then
gently snug with wrench.
Conrm drain line ow control (DLFC) installaon by
removing retainer clip and disassembling as shown. Apply
teon tape to barbed drain adapter. Thread barbed drain
adapter into DLFC adapter. Reassemble DLFC assembly
and secure with retainer clip.
13
⅜”
Tubing
Connecon
DLFC
Barbed Drain Adapter
DLFC Adapter
Retainer Clip

NOTE: When using a sweat adapter, be sure not to solder plumbing
with adapter aached to equipment to prevent damage to plasc.
System Setup (continued)
5
Connect drain line to barbed drain adapter and run to
appropriate discharge point. Use a ½” minimum pipe size
for the drain. Use a ¾” drain line for runs that exceed 20 feet.
Make connecon to a sanitary waste system through an air
gap of 2 pipe diameters or 1”, whichever is larger.
14
Drain
Line
Drain Line
1-½”
Air Gap 1-½”
Air Gap
Stand Pipe Laundry Tub
Discharge Opons
Floor Drain
Drain Line
Overow Line

6
7
8
System Setup (continued)
Aach safety overow line (⅝” tubing) to barbed ng
on side of brine tank and run to appropriate discharge
point that is lower than the overow connecon on the
brine tank.
Add water to brine tank approximately 1” above the grid
plate. Do not add salt to the brine tank at this me.
With the by-pass valve in by-pass posion, turn on the
main water supply. Open a cold so water tap nearby and
let run a few minutes or unl the plumbing is free from
foreign material (usually solder) that may have resulted
from the installaon. Once clean, close the water tap.
Fill water 1” above
grid plate
⅝” Overow
Connecon
15

System Setup (continued)
9
Connect power supply cord to nearest outlet.
16
10 Set resin volume.
Time of
Day
Time of
Regen
Salt
Amount
Hardness
Capacity
Remaining
Resin
PM
MODE
Down Arrow Extra Cycle
Buon
Up Arrow
Mode Buon
• When the system is rst plugged in, the display indicator
will point to Resin.
• Hold the Up buon to begin programming.
• Use the Up or Down arrow to select the amount of
resin in your tank using the chart below to nd the
correct seng. Resin range is 0.25-4.0 cu. . Do not
use the F seng as it is reserved for lter systems only.
• Hold the Extra Cycle buon for ve seconds to save the
resin volume.
Service Tools
Model PS3000M PS3500M PS3700M PS3900M
Resin Volume 0.75 cu. ft. 1.0 cu. ft. 1.5 cu. ft. 2.5 cu. ft.
NOTE: The resin volume seng will only be displayed at rst power-up
or when the user manually advances the Mode buon to Resin.
NOTE: Press the Mode buon to cycle through programming opons.
The display indicator will point to each mode as you navigate through
the sengs.

11
System Setup (continued)
Set me of day.
• Set me of day by holding the Up or Down arrow.
• Hold the Extra Cycle buon unl the Program icon
disappears to save the current me.
1 2 Set regeneraon detail.
17
• Press the Mode buon to advance to Time of Regen.
Push the Up or Down arrow to select the time of
day you would like your system to regenerate
(typically late at night when no one is using water).
• Press the Mode buon again to advance to Salt Amount.
Press the Up or Down arrow to select your salt dosage
using the chart on the next page. Salt dosages range
between 3 and 18 lbs. per cubic foot of resin.
• Press the Mode buon again to advance to Hardness.
Press the Up or Down arrow to adjust the seng to the
untreated water hardness. Hardness range is 3-200 gpg.
• Hold the Extra Cycle buon unl the program icon
disappears to save your programming.
• Press the Mode buon again to advance to Capacity
Remaining. This is the amount of gallons the unit can
treat. This is not adjustable.
• If you are just changing one program step, hold the
Extra Cycle buon unl the program icon disappears
to save your changes. If you do not hold the Extra
NOTE: This unit has a day of the week reserve. It
calculates a reserve for each day of the week based
on water usage over the past four weeks.
Cycle buon unl the program icon disappears, your
changes will not be saved.

System Setup (continued)
18
(Step #12 connued)
NOTE: This unit has a day of the week reserve. It
calculates a reserve for each day of the week based
on water usage over the past four weeks.
Total Iron Range 0-1 ppm 1-3 ppm 3+ ppm
Salt Dose Setting 3 lbs./cu. ft. 10 lbs./cu. ft. 15 lbs./cu. ft.
System Capacity 11,000 grains 21,000 grains 25,000 grains
Salt Used 2.8 lbs. 8.4 lbs. 12.7 lbs.
Total Compensated
Hardness* 12 gpg 25 gpg 30 gpg
PS3000M
Total Iron Range 0-1 ppm 1-3 ppm 3+ ppm
Salt Dose Setting 3 lbs./cu. ft. 10 lbs./cu. ft. 15 lbs./cu. ft.
System Capacity 14,000 grains 28,000 grains 33,000 grains
Salt Used 3.6 lbs. 11.1 lbs. 16.7 lbs.
Total Compensated
Hardness* 17 gpg 35 gpg 40 gpg
PS3500M
Total Iron Range 0-1 ppm 1-3 ppm 3+ ppm
Salt Dose Setting 3 lbs./cu. ft. 10 lbs./cu. ft. 15 lbs./cu. ft.
System Capacity 21,000 grains 42,000 grains 50,000 grains
Salt Used 5.2 lbs. 16.7 lbs. 25.1 lbs.
Total Compensated
Hardness* 25 gpg 50 gpg 60 gpg
PS3700M
Total Iron Range 0-1 ppm 1-3 ppm 3+ ppm
Salt Dose Setting 3 lbs./cu. ft. 10 lbs./cu. ft. 15 lbs./cu. ft.
System Capacity 32,000 grains 68,000 grains 80,000 grains
Salt Used 8 lbs. 27.1 lbs. 39.8 lbs.
Total Compensated
Hardness* 40 gpg 85 gpg 100 gpg
PS3900M
*Compensated hardness in gpg = Hardness + (3 x total iron in ppm)
Select the salt dose that most accurately reects the amount
of total iron in the water supply.

System Setup (continued)
13
Startup
Note: During Startup, you will use the Extra Cycle buon to
manually advance through the stages of the regeneraon cycle.
19
14
Add Salt
Note: The integrated brine valve in the brine tank will
automacally stop water ll at the correct level.
• Place the by-pass valve in the online posion (handles
parallel with inlet/outlet of soener).
• Start a regeneraon by holding the Extra Cycle buon for
ve seconds.
• Advance the system to the Backwash stage by pressing the
Extra Cycle buon. Ensure that water ow from the drain line
remains steady for 10 minutes or unl the water runs clear.
• Advance the system to the Brine / Slow Rinse posion. Ensure
the system is drawing water from the brine tank. If not, repeat
this step three mes to purge air from the system.
• Advance the system to the Rapid Rinse posion. Verify that
there is water owing through the drain line and run for ve
minutes or unl the water runs clear.
• Advance the system to the start of the Brine Tank Fill cycle.
Ensure water lls the brine tank at the desired rate and to the
desired level (slightly over grid plate).
WATER
SOFTENE
SALT
Setup is complete.