Poly Studio P15 User manual
Polycom Documentation
Copyright © 2021, Polycom, Inc. All rights reserved. No part of this document may be reproduced, translated into
another language or format, or transmitted in any form or by any means, electronic or mechanical, for any purpose,
without the express written permission of Polycom, Inc
6001 America Center Drive
San Jose, CA 95002
USA
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1. Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Audience, Purpose, and Required Skills. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Related Poly and Partner Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Privacy Policy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2. Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Poly Studio P15 Hardware Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Use the Poly Studio P Series Device Privacy Shutter. . . . . . . . . . . . . . . . . . . . . . . 6
Computer and Cable Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
LED Status Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Basic Tips for Great Video Conferences. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Advanced Tips for Great Video Conferences. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Accessibility Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Users Who Are Deaf or Hard of Hearing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Users Who Are Blind, Have Low Vision, or Have Limited Vision. . . . . . . . . . . . . . . . . . . 12
Users with Limited Mobility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
3. Using Your Poly Studio P Series Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Default Poly Studio P Series Device Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Download and Install the Poly Lens Desktop App. . . . . . . . . . . . . . . . . . . . . . . . . 14
Set Poly P Series Device as the Default Audio and Video Device. . . . . . . . . . . . . 15
Restart Your Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Factory Reset Poly Studio P15. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Updating Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
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Before You Begin
This guide describes how to use the Poly Studio P15 personal video bar.
Audience, Purpose, and Required Skills
This guide is intended for beginning users, as well as intermediate and advanced users, who want to
learn more about the features available with their Poly Studio P Series device.
You can use the features in this guide without having Lens Desktop installed on your connected
computer.
Related Topics
Before You Begin
Related Poly and Partner Resources
See the following sites for information related to this product.
•The Poly Online Support Center is the entry point to online product, service, and solution
support information including Video Tutorials, Documents & Software, Knowledge Base,
Community Discussions, Poly University, and additional services.
•The Polycom Document Library provides support documentation for active products, services,
and solutions. The documentation displays in responsive HTML5 format so that you can easily
access and view installation, configuration, or administration content from any online device.
•The Poly Community provides access to the latest developer and support information. Create
an account to access Poly support personnel and participate in developer and support forums.
You can find the latest information on hardware, software, and partner solutions topics, share
ideas, and solve problems with your colleagues.
•The Poly Partners are industry leaders who natively integrate the Poly standards-based
RealPresence Platform with their customers’ current UC infrastructures, making it easy for you
to communicate face-to-face with the applications and devices you use every day.
•The Poly Services help your business succeed and get the most out of your investment through
the benefits of collaboration.
Related Topics
Before You Begin
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Getting Started
Before you use your device, familiarize yourself with its features.
Poly Studio P15 Hardware Overview
The following figures display the hardware features on the Poly Studio P15 personal video bar. The
table lists each feature numbered in the figures.
Front View
Table 1. Poly Studio P15 Feature Descriptions
Ref. Number Feature Feature Description
1 Camera
Camera with a privacy shutter
that you can manually open or
close
2 LED indicator Indicates the personal video
bar status
3 Speaker Audio output
4 Microphones Microphones that capture
audio
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System Ports
Table 2. Poly Studio P15 Port Descriptions
Ref. Number Port Description
1 USB-A ports
2 Power
3 USB-C port (for connecting to your computer)
4 Factory reset pinhole
5 Security lock
Related Topics
Getting Started
Use the Poly Studio P Series Device Privacy Shutter
Your Poly Studio P Series device provides a built-in physical cover that blocks the camera lens to
protect your privacy.
Procedure
•Do one of the following:
◦Rotate the privacy shutter ring counterclockwise to open the shutter.
◦Rotate the privacy shutter ring clockwise to close the shutter.
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Related Topics
Getting Started
Computer and Cable Requirements
Make sure that your computer and USB cable meet the following requirements to use a Poly Studio P
series device as the camera and audio accessory.
Your computer must have one of the following operating systems:
•Windows 10
•macOS versions 10.15 and 11
The Poly Studio P Series devices only support the USB-C 3.0 cable that came with your system.
Note the following limitations with USB connections:
•Using a third-party USB-C to USB-C cable may affect device performance, or your device may
not work at all.
•Using a third-party USB-C to USB-A adapter may affect video quality.
•Connecting your device to a USB 2.1 or 2.0 port may prevent you from receiving full 4K video
from your Poly Studio P15 personal video bar.
Related Topics
Getting Started
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LED Status Indicators
Your device provides an LED above the camera to help you understand the device’s behaviors. The
following table lists each LED and its associated status.
Table 1. Basic Poly Studio P15 LED Indicators Status
Indicator Status
Solid white Device is powered on, the shutter is open, and the device is
idle
Pulsing white Boot initialization in progress
Solid green
For video calls, camera is active (in use or displaying local
video preview out of a call), LED remains green when
microphone is muted
Blinking green Blinks twice to indicate that audio is muted but the camera
is still on
Pulsing amber Firmware update in progress
Solid red Video muted
Blinking green Muted microphone, but the device detects your voice after a
pause longer than 5 seconds
Related Topics
Getting Started
Basic Tips for Great Video Conferences
Use the following basic tips and guidelines to enhance or improve your experiences during video
conferences.
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•Mount and position the camera so that your eyes are level with the top third of your screen and
your face appears in the middle area of the video stream.
•Avoid wearing bright colors, all-light or all-dark clothing, or very busy patterns like small checks
or narrow stripes. Light pastels and muted colors look the best on the screen.
•Preview your video stream before you join a meeting to make sure that you don’t have shadows
on your face and that your camera settings are configured correctly.
•Speak in your normal voice.
Related Topics
Getting Started
Advanced Tips for Great Video Conferences
Use the following advanced tips and guidelines to enhance or improve your experiences during video
conferences.
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Camera and People Positioning
•Try not to fidget too much, especially if you’re the only one on camera.
•Include all the people in the room (if possible), or introduce everyone in the room at the
beginning of a meeting.
•Keep the view focused on people and not the background or room furnishings.
•In a home office, position the camera to an appropriate angle and consider disabling the
tracking feature to avoid capturing potential distractions in your video (for example, other
people, pets, or TVs).
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Clothing, Furnishings, and Backgrounds
•To avoid disruptions, exclude the following from the camera view: light sources, tables, chairs,
walls, busy decorations, and the floor.
•To avoid funny effects, wear clothes that contrast with the background instead of blending into it
and make sure nothing in the background seems to stick out of anyone’s head.
•Avoid glossy tabletops, strong colors, or bold wood grain in the room. The best table surface
color is a flat satin finish in neutral gray.
•A wall that’s painted light gray with a touch of blue works best as a background. Video
conferencing systems use a gray or blue reference image to process the video, so a
background in that color helps to enhance the video you send.
•Try to keep dry-erase whiteboards out of the camera field of view. Be aware that other people in
the meeting might see what’s written on the whiteboards.
Lighting
•Close any curtains, drapes, or blinds over your windows. Daylight is a variable light source and
can conflict with interior room lighting.
•Bright lighting increases the range of in-focus objects, but inappropriate direct lighting might
make you look harsh or somber. Poly recommends using indirect fluorescent lighting in a mid-
range, neutral color temperature (3600 K to 4500 K). You can find the color temperature of your
lighting on the packaging.
Audio and Noise
•Mute your audio when you’re silent or before you move your audio device.
•Keep your windows and doors closed to minimize unwanted noises.
•Close any drapes or blinds over your windows. The glass from windowpanes can cause issues
with acoustics due to reflection.
•Poly NoiseBlockAI helps the microphone eliminate unwanted noises while picking up your voice.
If you’re not using Poly NoiseBlock technology, consider these additional audio suggestions:
◦Don’t obstruct your microphone with papers or other objects.
◦Avoid tapping on the table or rustling papers.
Related Topics
Getting Started
Accessibility Features
Poly products include a number of features to accommodate users with disabilities.
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Related Topics
Getting Started
Users Who Are Deaf or Hard of Hearing
Your device includes accessibility features for users who are deaf or hard of hearing to use the system.
The following table lists the accessibility features for users who are deaf or hard of hearing.
Table 1. Accessibility Features for Users Who Are Deaf or Hard of Hearing
Accessibility Feature Description
Status indicator lights The device uses LEDs to indicate some
statuses, including if your microphone is muted
Related Topics
Accessibility Features
Users Who Are Blind, Have Low Vision, or Have Limited Vision
Your device includes accessibility features for users who are blind, have low vision, or have limited
vision to use the device.
The following table lists the accessibility features for users who are blind, have low vision, or have
limited vision.
Table 1. Accessibility Features for Users Who Are Blind, Have Low Vision, or Have Limited Vision
Accessibility Feature Description
Mute and unmute tones An audible tone plays when you mute and
unmute calls.
Power on and power off tones An audible tone plays when you power your
device on and off.
Related Topics
Accessibility Features
Users with Limited Mobility
Your device includes accessibility features to enable users with limited mobility to use various device
features.
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The following table lists the accessibility features for users with limited mobility.
Table 1. Accessibility Features for Users with Limited Mobility
Accessibility Feature Description
Built-in speaker and microphone
Your device has an integrated speaker and
microphone that enable you to hear audio and
speak without having to use a headset.
Powerful sound detection
The microphones pick up sound within 3.66 m
(12 ft). The device includes spatial audio
detection to imitate life-like presence and clarity
when you move.
Related Topics
Accessibility Features
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Using Your Poly Studio P Series Device
Connect your Poly Studio P Series device to your computer with the provided USB cable.
Once you plug in the device, you can start using the Poly Studio P Series personal video bar.
Default Poly Studio P Series Device Features
Several features are enabled by default on your device. You can only change or disable these features
using Poly Lens Desktop App.
Poly Studio P15 Features
The following features are enabled by default:
•Active Echo Cancellation
•Poly NoiseBlockAI
•Automatic camera framing
•Camera tracking maximum zoom level (4x)
Related Topics
Using Your Poly Studio P Series Device
Download and Install the Poly Lens Desktop App
Download the Poly Lens Desktop App to access configuration settings and features for your Poly
Studio P Series devices.
See the Poly Lens Desktop App User Guide for information on using your device with Poly Lens
Desktop.
Procedure
1Go to www.Poly.com/Lens.
2Select the applicable download for your operating system.
3Follow the onscreen installation instructions.
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Related Topics
Using Your Poly Studio P Series Device
Set Poly P Series Device as the Default Audio and Video
Device
When you use the Poly Studio P Series personal video bar with a supported application for video calls,
you may need to set the device as the default audio and video device of your application.
The following is a general procedure that you can refer to. Your application may use different terms or
categories.
Procedure
1Go to your software client’s Settings.
2Find Audio Device and Video Device.
3Choose your Poly Studio P Series device as the device for each category.
Related Topics
Using Your Poly Studio P Series Device
Restart Your Device
Restart Your Device
If you encounter issues with your device, you can try restarting it.
Procedure
•Unplug the power cable from the device and plug the cable back in to your device.
The device powers off and restarts after you plug it back in. You may need to reselect the device
as the default audio and video device for your conferencing software.
Related Topics
Using Your Poly Studio P Series Device
Set Poly P Series Device as the Default Audio and Video Device
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Factory Reset Poly Studio P15
You can reset the Poly Studio P15 personal video bar to factory settings.
Note Your personal video bar erases all user data and settings.
Procedure
1Unplug USB-C from Poly Studio P15.
2Find the reset pinhole on the bottom of the device.
3Use a paperclip to press and hold the reset button.
4When the LED indicator turns amber, stop pressing the reset button.
The factory reset is complete after the pulsing white LED turns off and an audible tone sounds.
5Plug the USB-C cable back into your device.
Related Topics
Using Your Poly Studio P Series Device
Updating Firmware
Your device can automatically download firmware updates through Microsoft Windows updates, or
manually using the Poly Lens Desktop app.
Note MacOS doesn’t support automatic updates.
For more information on updating your device, see the Poly Lens Desktop App User Guide.
Related Topics
Using Your Poly Studio P Series Device
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