Poly Studio P15 User manual

Polycom Documentation
Copyright © 2021, Polycom, Inc. All rights reserved. No part of this document may be reproduced, translated into
another language or format, or transmitted in any form or by any means, electronic or mechanical, for any purpose,
without the express written permission of Polycom, Inc
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San Jose, CA 95002
USA
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1. Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Audience, Purpose, and Required Skills. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Related Poly and Partner Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Privacy Policy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2. Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Poly Studio P15 Hardware Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Use the Poly Studio P Series Device Privacy Shutter. . . . . . . . . . . . . . . . . . . . . . . 6
Computer and Cable Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
LED Status Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Basic Tips for Great Video Conferences. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Advanced Tips for Great Video Conferences. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Accessibility Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Users Who Are Deaf or Hard of Hearing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Users Who Are Blind, Have Low Vision, or Have Limited Vision. . . . . . . . . . . . . . . . . . . 12
Users with Limited Mobility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
3. Using Your Poly Studio P Series Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Default Poly Studio P Series Device Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Download and Install the Poly Lens Desktop App. . . . . . . . . . . . . . . . . . . . . . . . . 14
Set Poly P Series Device as the Default Audio and Video Device. . . . . . . . . . . . . 15
Restart Your Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Factory Reset Poly Studio P15. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Updating Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
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Before You Begin
This guide describes how to use the Poly Studio P15 personal video bar.
Audience, Purpose, and Required Skills
This guide is intended for beginning users, as well as intermediate and advanced users, who want to
learn more about the features available with their Poly Studio P Series device.
You can use the features in this guide without having Lens Desktop installed on your connected
computer.
Related Topics
Before You Begin
Related Poly and Partner Resources
See the following sites for information related to this product.
•The Poly Online Support Center is the entry point to online product, service, and solution
support information including Video Tutorials, Documents & Software, Knowledge Base,
Community Discussions, Poly University, and additional services.
•The Polycom Document Library provides support documentation for active products, services,
and solutions. The documentation displays in responsive HTML5 format so that you can easily
access and view installation, configuration, or administration content from any online device.
•The Poly Community provides access to the latest developer and support information. Create
an account to access Poly support personnel and participate in developer and support forums.
You can find the latest information on hardware, software, and partner solutions topics, share
ideas, and solve problems with your colleagues.
•The Poly Partners are industry leaders who natively integrate the Poly standards-based
RealPresence Platform with their customers’ current UC infrastructures, making it easy for you
to communicate face-to-face with the applications and devices you use every day.
•The Poly Services help your business succeed and get the most out of your investment through
the benefits of collaboration.
Related Topics
Before You Begin
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Privacy Policy
Poly products and services process customer data in a manner consistent with the Poly Privacy Policy.
Please direct comments or questions to [e-mail]
Related Topics
Related Poly and Partner Resources
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Getting Started
Before you use your device, familiarize yourself with its features.
Poly Studio P15 Hardware Overview
The following figures display the hardware features on the Poly Studio P15 personal video bar. The
table lists each feature numbered in the figures.
Front View
Table 1. Poly Studio P15 Feature Descriptions
Ref. Number Feature Feature Description
1 Camera
Camera with a privacy shutter
that you can manually open or
close
2 LED indicator Indicates the personal video
bar status
3 Speaker Audio output
4 Microphones Microphones that capture
audio
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System Ports
Table 2. Poly Studio P15 Port Descriptions
Ref. Number Port Description
1 USB-A ports
2 Power
3 USB-C port (for connecting to your computer)
4 Factory reset pinhole
5 Security lock
Related Topics
Getting Started
Use the Poly Studio P Series Device Privacy Shutter
Your Poly Studio P Series device provides a built-in physical cover that blocks the camera lens to
protect your privacy.
Procedure
•Do one of the following:
◦Rotate the privacy shutter ring counterclockwise to open the shutter.
◦Rotate the privacy shutter ring clockwise to close the shutter.
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Related Topics
Getting Started
Computer and Cable Requirements
Make sure that your computer and USB cable meet the following requirements to use a Poly Studio P
series device as the camera and audio accessory.
Your computer must have one of the following operating systems:
•Windows 10
•macOS versions 10.15 and 11
The Poly Studio P Series devices only support the USB-C 3.0 cable that came with your system.
Note the following limitations with USB connections:
•Using a third-party USB-C to USB-C cable may affect device performance, or your device may
not work at all.
•Using a third-party USB-C to USB-A adapter may affect video quality.
•Connecting your device to a USB 2.1 or 2.0 port may prevent you from receiving full 4K video
from your Poly Studio P15 personal video bar.
Related Topics
Getting Started
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LED Status Indicators
Your device provides an LED above the camera to help you understand the device’s behaviors. The
following table lists each LED and its associated status.
Table 1. Basic Poly Studio P15 LED Indicators Status
Indicator Status
Solid white Device is powered on, the shutter is open, and the device is
idle
Pulsing white Boot initialization in progress
Solid green
For video calls, camera is active (in use or displaying local
video preview out of a call), LED remains green when
microphone is muted
Blinking green Blinks twice to indicate that audio is muted but the camera
is still on
Pulsing amber Firmware update in progress
Solid red Video muted
Blinking green Muted microphone, but the device detects your voice after a
pause longer than 5 seconds
Related Topics
Getting Started
Basic Tips for Great Video Conferences
Use the following basic tips and guidelines to enhance or improve your experiences during video
conferences.
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•Mount and position the camera so that your eyes are level with the top third of your screen and
your face appears in the middle area of the video stream.
•Avoid wearing bright colors, all-light or all-dark clothing, or very busy patterns like small checks
or narrow stripes. Light pastels and muted colors look the best on the screen.
•Preview your video stream before you join a meeting to make sure that you don’t have shadows
on your face and that your camera settings are configured correctly.
•Speak in your normal voice.
Related Topics
Getting Started
Advanced Tips for Great Video Conferences
Use the following advanced tips and guidelines to enhance or improve your experiences during video
conferences.
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Camera and People Positioning
•Try not to fidget too much, especially if you’re the only one on camera.
•Include all the people in the room (if possible), or introduce everyone in the room at the
beginning of a meeting.
•Keep the view focused on people and not the background or room furnishings.
•In a home office, position the camera to an appropriate angle and consider disabling the
tracking feature to avoid capturing potential distractions in your video (for example, other
people, pets, or TVs).
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