Poly Studio P5 User manual

Poly Studio P5 User Guide
SUMMARY
This guide provides administrators with information about configuring, maintaining, and troubleshooting the
featured product.

Legal information
Copyright and license
© Copyright September 2023, HP
Development Company, L.P. The
information contained herein is subject to
change without notice. The only warranties
for HP products and services are set
forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
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of their respective owners.
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Poly complies with applicable data privacy
and protection laws and regulations. Poly
products and services process customer
data in a manner consistent with the Poly
Privacy Policy. Please direct comments or
questions to [email protected].
Open source software used in this product
This product contains open source
software. You may receive the open source
software from Poly up to three (3) years
after the distribution date of the applicable
product or software at a charge not
greater than the cost to Poly of shipping
or distributing the software to you. To
receive software information, as well as
the open source software code used in
this product, contact Poly by email at
[email protected].

Table of contents
1About this guide.................................................................................................................................................. 1
Audience, purpose, and required skills ........................................................................................................... 1
Icons used in Poly documentation .................................................................................................................. 1
2Getting Started ................................................................................................................................................... 2
Poly Studio P5 Hardware Overview ................................................................................................................ 2
Use the Poly Studio P5 Device Privacy Shutter.............................................................................................. 3
Computer and Cable Requirements................................................................................................................ 3
P5 LED Status Indicators ................................................................................................................................ 4
Basic Tips for Great Video Conferences......................................................................................................... 4
Advanced Tips for Great Video Conferences.................................................................................................. 5
Accessibility Features ..................................................................................................................................... 6
Users Who Are Deaf or Hard of Hearing ................................................................................................. 6
Users with Limited Mobility ...................................................................................................................... 6
3Using Your Poly Studio P Series Device............................................................................................................ 8
Default Poly Studio P Series Device Features................................................................................................ 8
Download and Install the Poly Lens Desktop App .......................................................................................... 8
Set Poly P Series Device as the Default Audio and Video Device.................................................................. 8
Restart Your Device ........................................................................................................................................ 9
Updating Firmware.......................................................................................................................................... 9
4Getting help ...................................................................................................................................................... 10
iii

About this guide1
This guide describes how to use the Poly Studio P5 personal video bar.
Audience, purpose, and required skills
This guide is intended for beginning users, as well as intermediate and advanced users, who want to
learn more about the features available with their Poly Studio P5 device.
You can use the features in this guide without having Lens Desktop installed on your connected
computer.
Icons used in Poly documentation
This section describes the icons used in Poly Documentation and what they mean.
WARNING! Indicates a hazardous situation that, if not avoided, could result in serious injury or
death.
CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate
injury.
IMPORTANT: Indicates information considered important but not hazard-related (for example,
messages related to property damage). Warns the user that failure to follow a procedure exactly as
described could result in loss of data or in damage to hardware or software. Also contains essential
information to explain a concept or to complete a task.
NOTE: Contains additional information to emphasize or supplement important points of the main
text.
TIP: Provides helpful hints for completing a task.
About this guide 1

Getting Started2
Before you use your device, familiarize yourself with its features.
Poly Studio P5 Hardware Overview
The following figures display the hardware features on the Poly Studio P5 webcam. The table lists
each feature numbered in the figures.
Front View
Table 2-1 Poly Studio P5 Feature Descriptions
Ref. Number Feature Feature Description
1 Camera Camera with a privacy shutter that you
can manually open or close
2 Clamp attachment point Attachment point for camera clamp
3 Monitor clamp Adjustable monitor clamp
4 Microphone Directional microphone that captures
audio
2 Chapter 2Getting Started

System Port
Table 2-2 Poly Studio P5 Port Description
Ref. Number Port Description
1 USB-A port
Use the Poly Studio P5 Device Privacy Shutter
Your Poly Studio P5 device provides a built-in physical cover that blocks the camera lens to protect
your privacy.
■Do one of the following:
●To open the shutter, rotate the privacy shutter ring counterclockwise until it clicks. The LED
illuminates when fully open.
●Rotate the privacy shutter ring clockwise to close the shutter.
Figure 2-1 Poly Studio P5
Computer and Cable Requirements
Make sure that your computer and USB cable meet the following requirements to use a Poly Studio P
Series device as the camera and audio accessory.
Your computer must have one of the following operating systems:
●Windows 10 and 11
●macOS versions 12.6 and 13.5
Use the Poly Studio P5 Device Privacy Shutter 3

●Chrome OS - Resolutions of 3840 x 2160 and 2560 x 1440 may not be supported on all
Chromebook models
The Poly Studio P Series devices only support the USB cable that came with your system.
Note the following limitations with USB connections:
●Using a third-party USB-C to USB-C cable may affect device performance, or your device may
not work at all.
●Using a third-party USB-C to USB-A adapter may affect video quality.
●Connecting your device to a USB 2.1 or 2.0 port or using a USB 2.0 cable may prevent you from
receiving full 4K video from your Poly Studio P5 device.
P5 LED Status Indicators
Your device provides an LED above the camera to help you understand the device’s behaviors. The
following table lists each LED and its associated status.
Table 2-3 Basic Poly Studio P5 LED Indicators Status
Indicator Status
Solid white Device is powered on, the shutter is open, and the device is
idle
Solid green Camera is active (in use or displaying local video preview out
of a call)
Blinking yellow Firmware update in progress
Off Shutter is closed and no video is streaming
Basic Tips for Great Video Conferences
Use the following basic tips and guidelines to enhance or improve your experiences during video
conferences.
●Mount and position the camera so that your eyes are level with the top third of your screen and
your face appears in the middle area of the video stream.
●Avoid wearing bright colors, all-light or all-dark clothing, or very busy patterns like small checks or
narrow stripes. Light pastels and muted colors look the best on the screen.
●Preview your video stream before you join a meeting to make sure that you don’t have shadows
on your face and that your camera settings are configured correctly.
4Chapter 2Getting Started

●Speak in your normal voice.
Advanced Tips for Great Video Conferences
Use the following basic tips and guidelines to enhance or improve your experiences during video
conferences.
Camera and People Positioning
●Try not to fidget too much, especially if you’re the only one on camera.
●Include all the people in the room (if possible), or introduce everyone in the room at the beginning
of a meeting.
●Keep the view focused on people and not the background or room furnishings.
●In an office, position the monitor to an appropriate angle to avoid capturing potential distractions
in your video (for example, other people, pets, or TVs).
Clothing, Furnishings, and Backgrounds
●To avoid disruptions, exclude the following from the camera view: light sources, tables, chairs,
walls, busy decorations, and the floor.
●To avoid funny effects, wear clothes that contrast with the background instead of blending into it
and make sure nothing in the background seems to stick out of anyone’s head.
●Avoid glossy tabletops, strong colors, or bold wood grain in the room. The best table surface color
is a flat satin finish in neutral gray.
●A wall that’s painted light gray with a touch of blue works best as a background. Video
conferencing systems use a gray or blue reference image to process the video, so a background
in that color helps to enhance the video you send.
●Try to keep dry-erase whiteboards out of the camera field of view. Be aware that other people in
the meeting might see what’s written on the whiteboards.
Advanced Tips for Great Video Conferences 5

Lighting
●Close any curtains, drapes, or blinds over your windows. Daylight is a variable light source and
can conflict with interior room lighting.
●Bright lighting increases the range of in-focus objects, but inappropriate direct lighting might make
you look harsh or somber. Poly recommends using indirect fluorescent lighting in a midrange,
neutral color temperature (3600 K to 4500 K). You can find the color temperature of your lighting
on the packaging.
Audio and Noise
●Mute your audio when you’re silent or before you move your audio device.
●Keep your windows and doors closed to minimize unwanted noises.
●Close any drapes or blinds over your windows. The glass from windowpanes can cause issues
with acoustics due to reflection.
●On the Poly Studio P5, Poly NoiseBlockAI helps the microphone eliminate unwanted noises while
picking up your voice. If you’re not using Poly NoiseBlockAI technology, consider these additional
audio suggestions:
–Don’t obstruct your microphone with papers or other objects.
–Avoid tapping on the table or rustling papers.
–Avoid typing while unmuted.
Accessibility Features
Poly products include a number of features to accommodate users with disabilities.
Users Who Are Deaf or Hard of Hearing
Your device includes accessibility features for users who are deaf or hard of hearing to use the
system.
The following table lists the accessibility features for users who are deaf or hard of hearing.
Table 2-4 Accessibility Features for Users Who Are Deaf or Hard of Hearing
Accessibility Feature Description
Status indicator lights The device shows status info using LED pattern behaviors
and colors.
Users with Limited Mobility
Your device includes accessibility features to enable users with limited mobility to use various device
features.
The following table lists the accessibility features for users with limited mobility.
6Chapter 2Getting Started

Table 2-5 Accessibility Features for Users with Limited Mobility
Accessibility Feature Description
Built-in Speaker and Microphone Your Poly Studio P5 has an integrated microphone that
enables you to speak without using a headset.
Users with Limited Mobility 7

Using Your Poly Studio P Series Device3
Connect your Poly Studio P Series device to your computer with the provided USB cable.
Once you plug in the device, you can start using it.
Default Poly Studio P Series Device Features
Several features are enabled by default on your device. You can change or disable some of these
features using Poly Lens Desktop App.
Poly Studio P5 Features
The following features are enabled by default:
●Camera autofocus
Download and Install the Poly Lens Desktop App
Download the Poly Lens Desktop App to access configuration settings and features.
See the Poly Lens Desktop App User Guide for information on using your device with Poly Lens
Desktop.
NOTE: The Poly Lens application is not supported on Chromebooks at this time.
1. Go to the Poly Lens App product page.
2. Select the applicable download for your operating system.
3. Follow the onscreen installation instructions.
Set Poly P Series Device as the Default Audio and Video
Device
When you use the Poly Studio P5 webcam with a supported application for video calls, you may need
to set the device as the default audio and video device of your application.
The following is a general procedure that you can refer to. Your application may use different terms or
categories.
1. Go to your conferencing application’s Settings.
8Chapter 3Using Your Poly Studio P Series Device

2. Find Audio Device and Video Device.
3. Choose your Poly Studio P Series device as the device for each category.
Restart Your Device
If you encounter issues with your device, you can try restarting it.
■To restart your Poly Studio P5, unplug the USB cable from your computer and plug the cable back
into your computer.
The device powers off and restarts after you plug it back in. You may need to reselect the device
as the default audio and video device for your conferencing software.
Updating Firmware
Your device can automatically download firmware updates through Microsoft Windows updates,
Chromebook updates, or manually using the Poly Lens Desktop app.
Poly Lens Desktop notifies you when a device firmware update is available.
NOTE: MacOS doesn’t support automatic updates, so you must use the Poly Lens Desktop app to
update the firmware.
For more information on updating your device, see the Poly Lens Desktop App User Guide .
Restart Your Device 9

Getting help4
Poly is now a part of HP. The joining of Poly and HP will pave the way for us to create the hybrid work
experiences of the future.
During the merge of our two organizations, information about Poly products will transition from the
Poly Support site to the HP® Support site.
The Poly Documentation Library will continue to host the installation, configuration, and administration
guides for Poly products in HTML and PDF format. In addition, the Poly Documentation Library will
provide Poly customers with up-to-date status information about the transition of Poly content from the
Poly Support site to the HP® Support site.
■HP Inc. addresses
HP US
HP Inc.
1501 Page Mill Road
Palo Alto 94304, U.S.A.
650-857-1501
HP Germany
HP Deutschland GmbH
HP HQ-TRE
71025 Boeblingen, Germany
HP UK
HP Inc UK Ltd
Regulatory Enquiries, Earley West
300 Thames Valley Park Drive
Reading, RG6 1PT
United Kingdom
■Document information
Document part number: 3725-88168-001A
Last update: September 2023
Email us at [email protected] with queries or suggestions related to this document.
10 Chapter 4Getting help