Polycom RSS 2000 User manual

DOC2153A RSS 2000 Getting Started guide - V1 0.doc Page 1
Polycom ™ RSS 2000 V1.0
Getting Started Guide
General Safety Precautions
Follow these rules to ensure general safety:
•Keep the area around the Polycom RSS 2000 unit clean, free of
clutter and well ventilated.
•Decide on a suitable location for the equipment rack that will hold
the RSS 2000 unit and is near a grounded power outlet.
•Use a regulating uninterruptible power supply (UPS) to protect
the RSS 2000 unit from power surges and voltage spikes, and to
keep it operating in case of a power failure.
Hardware Specifications
•Hardware: Pentium 4, 2.8Mhz,1.5G RAM,250G Hardisk.
•Form Factor: 1U 19” rack mount
•Height: 1.73” (44 mm)
•Width: 16.83” (430 mm)
•Depth: 15.35” (390 mm)
•Gross Weight: 22.4 lbs (10.2 kg)
•Power Supply: Thermal controlled 220W ATX AC power
supply w/PFC
•AC Voltage: 100 - 240 VAC, 60-50 Hz, 5-3 Amps
•Operating System: XP OS
Preparations
Obtain the following information from your network administrator:
•RSS 2000 unit, Subnet Mask and Default Gateway IP addresses
•Gatekeeper IP address, Prefix, and E.164 of the RSS 2000
Unpacking and Installing the RSS 2000
1. Place the RSS 2000 unit on a stable flat surface in the selected
location.
2. To connect to the power source, insert the power cable into the
Power connector on the rear panel of the MGC+ unit and insert
the Power cable into the power source socket.
3. Connect the LAN cable to LAN1 in the back of the system.
4. Turn on the power switch.

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Initial RSS 2000 IP Configuration
The system is shipped with the following default IP addresses:
•IP Address:192.168.1.254
•Subnet Mask: 255.255.255.0
•Gateway: 192.168.1.1
There are two ways to change the initial IP address of the system:
•Via a cross over LAN cable
•Via a RS232 or Telnet Console.
Changing the Initial IP Address via a Cross-over LAN
Cable
1. Connect a cross over LAN cable to LAN1 in the RSS 2000 rear
panel.
2. Set your laptop to the same segment of the RSS, for example (in
your laptop IP config setting):
3. Open Internet Explorer and browse to:
http://192.168.1.254
4. Login to the system.
User name: Administrator
Password: polycom
5. Go to System Configuration->IP Setting and modify the IP
address.
6. Click the Save button.
7. Reset the system.

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Changing the Initial IP Address via an RS-232 Console or
Telnet
Another option to modify the IP address of the RSS 2000 is using the
RS232 console.
1. Connect to the RS232 port – and activate the console (9600,
8bits).
2. Login, using the default Login name: polycom (or any
administrator password).
When you are logged in to the console, you will see the system’s
current IP address.
3. Change the default IP address to the site’s IP address.
In the command line (#), enter:
set lan1 static <IP address> mask < IP address> [gw < IP
address>]
Note
•These steps are also applicable to Telnet connection.
•You can use either Telnet or RS232, not both to configure
the initial system IP addresses.
The system is now ready for use. For additional configuration
information, refer to the RSS200 User’s Guide.
RSS 2000 Maximum Capacity
Scenario Description Maximum Capacity
Conference
Recording
How many conferences
can be recorded
simultaneously
2 conference or 2 EPs
dialing in the same time1
H239 recorded link at a
time
Point to
Point
recording
How many point to point
calls can be record (if
both are dialing into the
POLYCOM ™ RSS
2000)
1
H323
Playback
How many conferences
can be playback in H323
10
Archive view How many streaming
can be reviewed
(unicast) – based on the
Web Server capacity
60
Network TCP/UDP Ports used by RSS 2000
Usage Type Port Range
Manager TCP 81
Web TCP 80
Trace UDP 30011
Gatekeeper UDP 1719
RAS UDP 1720
Q.931 Socket TCP 1720
H.245 Socket TCP 1730-1739
Endpoint/
H.323
Audio / Video / Data UDP 2000-2099
Live Broadcast TCP 1800-1801
Media On Demand Archive TCP 2800-2859

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RSS2000 Policies and Limitations
Subject Description
H.323 Alias
length
The maximum length of the system H.323 alias name
is 16 characters
IVR
message
The format for IVR message files is: WAV files, PCM
16bits
Console
Service
RS232 configuration: Baud rate 9600, Data bits 8,
Parity None, Stop bits 1, Flow control OFF.
ONLY ONE connection to the Console service is
allowed, either by RS232 or by Telnet, but not both.
Endpoint
menu
1. When schedule a dial out & record from the Web
UI, RSS will loopback the video and NEVER
show the menu unless a menu operation (FECC
arrow keys or DTMF 2/4/6/8) is given from the
endpoint.
2. When a pre-defined endpoint dials into the RSS
and the endpoint has the "immediate recording"
option, RSS will do the same as above.
3. When inviting an endpoint to a P2P recording
room (using E.164 number of the P2P room
followed by #/* and E.164 number of the invited
endpoint ), the inviting endpoint will have the
menu and the invited endpoint won’t have the
menu
4. When two endpoints meet at a P2P recording
room, only one of them can have the menu at a
time.
H.264
bandwidth
The maximum bandwidth for H.264 is limited to 768K
P2P
recording
maximum
bandwidth
Maximum bandwidth for a P2P recording room is
1024K. If video protocol for P2P recording room is
H.264, then the maximum bandwidth is 768K
Archive file
size
If the media file size exceeds 4GB, downloading it
from Web UI may be incomplete.
Subject Description
Media
Player
Support
Windows Media Player 9/10 is required. WMP 10 is
recommended.
RealPlayer can also be used if WMP is properly
installed.
QuickTime player is not supported.
Some third party media player such as Media Player
Classic (MPC) and VLC can also be used, but they
were not certify
Archive
playback
Archive playback with WMP does not support
playback controls: Pause/Resume/FF/Backward, etc
H.323
playback
During H.323 playback, if there is packet loss and
endpoint requests I-Frame, RSS cannot apply the
request. Since all audio/video data are from the
media file.
System
Reset
Hard reset (power off and on) is not
recommended.
Reset should be done via the Web UI or Console
service whenever possible.