Polycom KIRK 500 User manual

Polycom®KIRK Wireless Server 500
With CLIP
User Guide

KIRK Wireless Server 500 with CLIP – User Guide - 14096500-HD, Ed.8 1
1.0 KIRK WIRELESS SERVER 500 3
1.1 THE BOX CONTAINS 3
1.2 KIRK WIRELESS SERVER FEATURES 3
1.3 THE HANDSETS 4
1.4 KIRK REPEATER (OPTIONAL)FEATURES 4
2.0 COMPONENTS OF THE KIRK WIRELESS SERVER 500 5
3.0 WIRING OF THE KIRK WIRELESS SERVER 500 6
3.1 CONNECTIONS 6
4.0 PROGRAMMING HANDSETS ON KIRK WIRELESS SERVER 500 7
4.1 TWO WAYS OF PROGRAMMING THE KIRK WIRELESS SERVER 500 7
4.2 REGISTRATION OF THE MASTER HANDSET 7
4.3 ENTERING THE EXTENSION NUMBER 8
4.4 REGISTRATION OF ADDITIONAL HANDSETS VIA THE MASTER HANDSET 8
4.5 SUBSCRIPTION OF KIRK HANDSETS 9
4.6 CANCELLATION/DE-SUBSCRIPTION OF A REGISTERED HANDSET VIA THE MASTER HANDSET 11
5.0 DEPLOYMENT 12
5.1 INTRODUCTION 12
6.0 RADIO SIGNAL CHECKING – (DEPLOYMENT) TEST DISPLAY 14
7.0 KIRK REPEATER 16
7.1 THE KIRK REPEATER 16
7.2 TWO WAYS OF PROGRAMMING THE KIRK REPEATER 16
7.3 CONNECTION OF A KIRK REPEATER TO THE KIRK WIRELESS SERVER 500 VIA A KIRK HANDSET 17
7.4 EXAMPLES OF DIFFERENT WAYS OF INSTALLING KIRK REPEATERS IN SOLUTION BASED ON A KIRK
WIRELESS SERVER 500 18
7.5 INCREASE OF TRAFFIC CAPACITY 19
8.0 PROGRAMMING HANDSETS BY USE OF THE ADMINISTRATION PROGRAM ON A PC 21
8.1 INSTALLATION OF THE ADMINISTRATION PROGRAM ON YOUR PC 21
8.2 STARTING THE ADMINISTRATION PROGRAM 21
8.3 CHANGE OF THE COMMUNICATIONS CONFIGURATION 23
8.4 REGISTRATION OF HANDSETS 24
8.5 REGISTRATION/EDITING USER SETTINGS 24
8.6 SUBSCRIPTION OF HANDSETS 26

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9.0 REPEATER PROGRAMMING VIA THE SERVICETOOL ON A PC 27
9.1 INSTALLATION OF THE SERVICETOOL ON YOUR PC 27
9.2 CONNECTING A KIRK REPEATER FOR PROGRAMMING 27
9.3 CONFIGURATION OF A KIRK REPEATER 27
10.0 KIRK WIRELESS SERVER 500 - CLIP (FSK) 30
10.1 RING DELAY ADJUSTMENT 30
10.2 TRANSPARENCY OF THE CLIP FUNCTIONALITY 30
10.3 SOFTWARE UPLOAD KWS 500 CLIP 31
10.4 PASSWORD PROTECTION 31
11.0 KIRK WIRELESS SERVER 500 RED/GREEN LED INDICATIONS 32
12.0 RS232 CABLE LAYOUT 33
11.1 MODEM CABLE CONNECTION LAYOUT 33
11.2 NULL-MODEM CONNECTION LAYOUT 33

KIRK Wireless Server 500 with CLIP – User Guide - 14096500-HD, Ed.8 3
1.0 KIRK Wireless Server 500
The present User Guide has been prepared and published by Polycom. This User Guide
describes the installation of the KIRK Wireless Server 500.
Polycom reserves its right to make revisions of the content without any prior notice whether the
changes refer to typographical errors, inaccuracies in actual information or improvements of
programs and/or equipment. Potential changes will be included in later editions of the present
User Guide. All rights reserved.
Before installing the KIRK Wireless Server 500, please read carefully the present User Guide.
Attention
You will experience some inconsistencies between the product names used in the User Guide
and the Administration Program and ServiceTool. Below is a list of the product names in
question and their equivalent:
User's Guide Application Software
KIRK Wireless Server 500 Dect system 500, CCFP, Control Unit
Administration Program CCFP Administration Program
1.1 The Box Contains
•A KIRK Wireless Server 500.
•A power supply
•Quick guide.
1.2 KIRK Wireless Server Features
•Eight analogue (a/b) lines to be connected to the PBX.
•An RJ45 serial connection for messaging and a programming interface elsewhere referred to
as RS-232.
•The capacity of up to 8 handsets and 6 simultaneous calls.
•Caller ID (CLIP) Displays Calling Number Identification of incoming call. (Only for variant
supporting CLIP – only FSK Bell 202).
White list for PBX’s that supports the CLIP functionality can be found at
www.kirktelecom.com/Installer/suk219.asp
Important note on Caller ID (CLIP)
CLIP displays 12 characters (in case the number is longer than 12 characters, only the last 12
characters are shown. However the full number is stored in the CLIP stack).

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1.3 The Handsets
If you install the KIRK Solution without a PC connection, you will have to use a KIRK Handset
as the Master Handset.
1.4 KIRK Repeater (Optional) Features
Up to 6 Wireless KIRK Repeaters can be added to the KIRK Wireless Server 500 to expand its
coverage area. The KIRK Repeaters can be programmed on-site either by using a KIRK Handset
or via the ServiceTool.

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2.0 Components of the KIRK Wireless Server 500
Up to six (6) KIRK Repeaters may be added to the system
providing additional coverage whenever needed.
PSTN lines •The KIRK Wireless Server 500
shall be placed strategically correct
for obtainin
g
optimal covera
g
e.
•6 KIRK Repeaters can be
connected to increase the
radio covera
g
e.
PBX KIRK
Repeater
KIRK Wireless
Server 500
RS232 Modem
connection
MSF, etc.
8 a/b lines
Possibility of connecting
up to 8 handsets.

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3.0 Wiring of the KIRK Wireless Server 500
3.1 Connections
1.
Remove the PCB from the housing.
2.
Remove the "break out" at the bottom of the housing.
3.
Introduce the cable into the housing.
4.
Secure the cable by the attached Cable Bracket/screws.
5.
Connect the wires into connector (see diagram below).
Hole 3
Hole 1
Hole 2
16*A/
B
RS232DC
Line 0 line 1 line 2 line 3 line 4 line 5 line 6 line 7
Tip ring tip ring tip ring tip ring tip ring tip ring tip ring tip ring
DCD RXD TXD DTR
DSR RTS CTS GND
NC NC 9V
NC NC GND
1
2 3
4
5
Power connection.
6/6 modular plug for DC.
The connector for RS232 is
an 8/8 modular
p
lu
g
.
a/b connectors
Release of the internal spring can be achieved by pushing a
2*0,5 mm or similar small screwdriver into hole 1 or 2
while pushing the stripped wire into hole 3.

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4.0 Programming Handsets on KIRK Wireless
Server 500
4.1 Two Ways of Programming the KIRK Wireless Server 500
1. Either through a MASTER Handset.
Please note that the Master Handset programming
can only be exercised by using a KIRK 3040 Handset or KIRK 40XX Handset.
2. or through the Administration Program installed on the PC (Please refer to section 8.0 ).
(Using the Administration Program allows subscription of any DECT GAP compliant
Handsets).
4.2 Registration of the Master Handset
When powering up the KIRK Wireless Server 500 it will automatically enter into registration
mode for a period of 15 minutes. During this period you can subscribe the MASTER Handset.
The registration mode is indicated by a fast flashing green LED on the KIRK Wireless Server1.
It is now possible to subscribe the first handset.
(Will automatically be configured to channel 00).
1. Power up the handset by pressing the OFF HOOK key.
2. Press the MENU key.
3. Press the <until “ LOGIN ” appears in the display. Press √.
4. Press >key once. “SUBSCRIPTION CREATE ”will appear in the display.
5. Press √.
The handset starts searching for ”your” KIRK Wireless Server 500. When the handset finds the
system, a number appears in the display, which should match the serial number on the rear of
the KIRK Wireless Server 500.
If the handset detects more than one system, an arrow will appear in the bottom of the display
indicating that you can press the >key.
It is now possible to scroll between the numbers in the display by pressing either the
<or the >key.
1It is only possible to subscribe one MASTER Handset on each KIRK Wireless Server 500. The first handset
subscribed will automatically become the MASTER Handset.

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6. Press √to confirm the ID number.
7. Press √to confirm the AC Code and the system number (Each handset can be subscribed to 4
different systems). The display will show “ SUBSCRIPTION WAIT “ while the handset logs
itself on to the system. A long tone indicates that the subscription has succeeded.
8. In the left corner of the display an antenna symbol will appear indicating that the
handset has been subscribed to the KIRK Wireless Server 500.
4.3 Entering the Extension Number
To allocate an extension number to the handset:
1. Press the MENU key.
2. Press the >key until “ EXT. Service ” appears in the display.
3. Press √. The menu will now show ” CLIP-Stack ”.
4. Press <key until ”Read/Write user data” appears in the display.
5. Press √. The Serial Number of the MASTER Handset will now appear in the display.
6. Press √. Enter the extension number of the user of the handset.
7. Press √.
8. Press the MENU key to return to standby mode.
Right after this, the handset has to be turned off (by pressing and holding down the √key) and
then on again. The extension number appears in the display.
The first subscribed Handset is the MASTER Handset, i.e. you are now able to configure further
handsets to the system via this handset.
4.4 Registration of Additional Handsets via the Master Handset
To register additional handsets via the MASTER Handset, the MASTER Handset has to ”allow
subscription” for each handset by registration of the serial number(s) of the new handset(s) on
the system.
The MASTER Handset:
1. Press the MENU key.
2. Press the >key until ” EXT. Service ” appears in the display.

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3. Press √. The menu shows ” CLIP-Stack ”.
4. Press the <key until ”Read/Write user data” appears in the display.
5. Press √. The Serial Number of the MASTER Handset appears in the display.
To enter serial numbers of the additional handsets:
6. Press the >key, until an empty position has been reached (channel 1 – 7). If the position is
empty, the display shows: ” _________________”.
7. Enter the Serial Number of the new handset, e.g. 00077 01648224. (For KIRK Handsets you
can find the Serial Number on the label behind the battery or by pressing the service code
*99984* √/OK on the handset). Please note; the Serial Number has to be entered as
continuous characters.
8. Press √.
9. The chosen channel number appears in the display.
10. Enter the extension number.
11. Press √.
The MASTER Handset has now registered new handset(s) with the corresponding serial
number(s) to the system. You can now subscribe the additional handset.
By pressing the >key, additional handsets can be registered according to the procedure as above
mentioned.
•Press MENU to go back to standby mode.
4.5 Subscription of KIRK Handsets
1. Power up the Handset by pressing the OFF-HOOK key.
2. Press the MENU key.
3. Press the <key until ” LOGIN ” appears in the display. Press √.
4. Press >key until “ SUBSCRIPTION CREATE “ appears in the display.
5. Press √. The handset starts searching for ”your” KIRK Wireless Server 500. When the handset
finds the system, a number appears in the display that should match the serial number on the
rear of the KIRK Wireless Server.
If the handset detects more than one system, an arrow appears in the bottom of the display,
indicating that you can press the >key. It is now possible to scroll between the numbers of