Polycom RealPresence RMX 1500 Series Datasheet

Installation Quick Start Guide for RealPresence
Collaboration Server (RMX) 1500
Basic Setup
Connecting the Cables to the RealPresence Collaboration Server (RMX)
1Insert the power cable into the power connector on the rear panel of the RMX 1500.
2Connect the Media cable to LAN 2 port.
3Connect the network cables to the MNG (Signaling) port & MNG B (Management
Network) port.
4Optional. Connect the Shelf Management cable to the Shelf port.
5Optional. Connect the E1/T1 cables to their PRI (1-4) ports.
Configuring the LAN Properties on the USB Key
1Insert the USB key provided with your system into the PC workstation.
The Polycom Documentation window opens.
In Windows XP:
aThe Polycom Documentation option is automatically selected. Click OK.
In Windows 7:
aSelect Open Folder to view files using Windows Explorer.
bDouble-click the index.hta file.
The Language Menu opens.
2Select the documentation language.
3In the License Agreement window, click the Accept Agreement button.
4In the Initial Setup Utility, click the LAN Configuration Utility hyperlink.
The LanConfigUtility dialog box opens.
5Modify the parameters in the utility’s dialog box using the information supplied by
your network administrator.
6Click OK.
7Remove the USB key from the PC.
First-time Power-up and Connection to MCU
1Insert the USB key containing the modified IP addresses into the USB port on the
RMX’s back panel.
2Power the RMX ON.
The ON/OFF button is lit (ON).
System power-up sequence may take approximately 10 minutes.
During this time, the parameters in the lan.cfg file are uploaded from the USB key
to the RMX’s memory and applied during the power-up sequence.
Wait for the upload process to complete. Initially all the READY/IN USE/ERROR
LEDs flicker and flash. Upload is completed when all the LEDs turn off and only
the red ERROR LED remains ON.
It remains ON until the Default IP Network Service is configured.
3
4After the Welcome screen is displayed, remove the USB key from the RMX.
5
6.
•The product name, RealPresence® Collaboration Server 1500 and
RMX® 1500 are used interchangeably throughout this document.
•Before installing the RMX 1500 and performing the Basic Setup, please read
the General Safety Precautions and regulatory notices described in the RMX
1500 Hardware Guide.
•For a detailed description of Unpacking and Rack mounting instructions, see
the RMX 1500 Hardware Guide.
•If your system package includes the RTM ISDN card, it is recommended to
install it before mounting the RMX on the rack. Refer to the RMX 1500/2000/
4000 Getting Started Guide for Installation instructions.
The LAN3 & LAN4 ports are not be used and the plastic caps covering those ports
should not be removed.
VGA Slot
Keyboard Slot
Mouse slot
ON/OFF button
Front
LEDs
USB Slot
Front Panel
Optional. E1/T1 PRI
Connection(s)
Power
Cable LAN 2
Connection
MNG/MNG B
Connections
Rear Panel
In the browser, enter the IP address of the RMX Control Unit and press Enter.
Click Login.
Enter POLYCOM.
Enter POLYCOM.
Click to connect to Polycom
web site and register the RMX.
Click Product Registration
and follow the on screen
instructions to obtain the
Product Activation Key.
Enter or paste the Product
Activation Key obtained.
Click OK.
RealPresence Collaboration Server (RMX)
®
1500
1DOC2703A

Initial System Configuration
This section describes the definition of H.323 Network Service, setting the RMX time,
modifying the default Administrator user and setting basic system flags. For detailed
description of H.323, SIP and ISDN Network Service definitions, see the RMX Getting
Started Guide, “First Time Installation and Configuration”.
>> In the Fast Configuration Wizard, select Next to move from one window to another.
1
2
3
4In the IP Network Type, select H.323.
5
6In the IP Network Service creation confirmation, click OK.
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8
9
10 Click Save & Close.
11 In the Success Message box confirming successful configuration, click OK.
12 In the Reset Confirmation dialog box, click Yes.
13 In the Please wait for system reset message box, click OK.
System restart may take up to 10 minutes.
14 Refresh the browser periodically until the Login screen is displayed and Login.
In the Main Screen an MCU State indicator displays the time remaining until the
system start-up is complete.
When the default RMX User is replaced and the RMX Time is set and if there are no
System Errors, the green READY LED on the RMX’s front panel turns ON and the red
ERROR LED turns OFF.
Connecting to a Conference Directly or via Entry Queue
The RMX is shipped with pre-configured default AVC-based conferencing entities that
can be used to dial in and start conferences. Default (Transit) Entry Queue ID: 1000,
default Meeting Room IDs: 1001, 1002, 1003, and 1004.
H.323 Participants
Dial: [MCU Prefix in Gatekeeper][Conference or Entry Queue ID/Name]
For example, if the MCU prefix in the gatekeeper is 925, enter 925 or 9251000 to connect
to the EQ or 9251001/2/3/4 to connect directly to the conference. When connected to
the EQ, enter the destination Meeting Room ID (i.e. 1001, 1002, 1003 or 1004).
Alternatively, use the EQ or conference name. For example, if the conference name is
Maple_Room, the participant can dial: 925Maple_Room.
SIP Participants
Dial: conference_routing _name@domain_name. Conference routing name must be
registered with the SIP server. For example, enter [e-mail] if conference
routing name is 1001 and the domain name is polycom.com.
ISDN and PSTN Participants
Dial one of the numbers assigned to the conference, Meeting Room or Entry Queue with
the required country and area code. When connected to an EQ you are routed to the
conference according to the destination conference ID you enter.
For example, if the assigned dial in number is 4045555, they dial this number with the
appropriate area code (for example, 678) and country code (001).
Conference Control Using DTMF Codes
IPv4 is the default protocol for setting the Network Service in the Fast Configuration
Wizard.
Change the default service
name if required.
Enter the address to be
used by IP endpoints when
dialing in to the MCU.
Enter the IP address of the
media card.
Enter the subnet mask of
the MCU.
Enter the IP address of the
default router.
Enter the name of the MCU on
the network.
Optional. Select Specify to
define a DNS server.
Optional. Define the DNS server
properties:
•Registration mode
•The name of the MCU
domain
•The static IP address of the
primary DNS server
Select Specify to configure the
gatekeeper parameters.
Enter gatekeeper’s host name
or IP address.
Enter the string with which the
MCU registers itself with the
gatekeeper.
Enter the alias that identifies
the RMX’s Signaling Host within
the network. Up to five aliases
can be defined for each RMX.
Option 1: Using the arrows, set
the GMT Time on the RMX.
Using the arrows, set the time
zone difference between
Greenwich and the RMX’s
physical location.
Option 2: Click to automatically
update the RMX's GMT Date,
Time and Offset to match that of
the workstation.
Option 3: Select this check box
to synchronize RMX time with up
to three external NTP servers
and enter their IP addresses.
Enter the new user name of the
new administrator user.
Enter the password for the new
administrator user.
Enter the new password again
to confirm the new password.
Optional. Modify the default
settings of the system flags
that define the general
system behavior such as the
number of digits in the
conference ID assigned by
the MCU.
These flags can be modified
later, if required, by clicking
Setup menu > System
Configuration.
Operation DTMF
String Operation DTMF String
Start Click&View to modify
personal layout
** Play Help Menu *83
Mute My Line *6 Request private assistance *0
Unmute My Line #6 Request assistance for conference 00
Increase Broadcast Volume *9 Increase Listening Volume *76
Decrease Broadcast Volume #9 Decrease Listening Volume #76
Invite Participant *72 Change To Chairperson *78
Disconnect last invited participant #72 Show Number of Participants *88
2DOC2703A
RealPresence Collaboration Server (RMX)
®
1500