
Phenomenon Reason Approach
If you may have some faults while using this product, please confirm the following points before
requesting us for repair
1. The equipment is not assembled
2. The battery power is exhausted
1. Assemble the equipment according
to the instructions
2. Please charge in time
1. Put too much ingredients
2. The battery power is exhausted
3. The ingredients put in are too hard
and cause the product to jam
1. The accessories are not installed
properly
2. Place the product on the
unsmoothed position
3. There is a lot of noise when cutting
ingredients
1. Handling some ingredients with high
moisture content, or placing too much
2. Confirm whether the upper cover
is well closed or not
1. The battery power is exhausted
2. The motor is blocked
3. Press the handle switch directly
without turning on the start switch
in advanced
4. The charging cable is not welll
connected
1. Reduce the amount of ingredients
2. Please charge in time
3. Take out the harder ingredients
1. Stop the machine and check if the
accessories are installed correctly and in place
2. Please place the product in a flat area for use
3. Confirm whether the machine is well
assembled, if the assembly problem is ruled
out, stop using it
1. It is normal
2. Install the upper cover correctly
Food spills after
using the product
1. Please charge in time
2. Take out the ingredients and remove
the blocking
3. Turn on the startup switch
4. Connect the charging cable well
Indicator light:
1. The red light
flashes
for 10 seconds
2. The red light
flashes
for 5 seconds
3. The white light
flashes
for 3 seconds
4. The indicator
light does not
light up when
charging
Not working
Suddenly stop
during operation
Abnormal noise
FAILURE ANALYSIS
30s
30s
15s
15s
15s
20s
20s
15s
Time(about)
Meat needs to be skinless,
boneless, and tendon removed.
For non-meat, it is recommended
to cut into chunks with a size of
no more than 2x2x2cm. Meat and
vegetable ingredients should not
exceed the specified scale.
300g
300g
300g
300g
300g
300g
150g
200g
Weight TipsFood
Pork
Beef/Lamb
Garlic
Chili
Carrot
Sweet potato
Potato
Vegetable
GUIDES TO CHOP AND STIR FOOD