Port A Cool HURRICANE Series User manual

PORTACOOL
HURRICANE
OWNER’S
MANUAL
PACHR370, PACHR360

QUICK SETUP
Remove box and pallet
120
Position cooler on level surface Plug into appropriate outlet
Fill tank or attach water hose*
2 4
FRAGILE!
HANDLE WITH CARE
U.S. PAT.
U.S. PAT.
MODEL # ________
_______________
________________
FORK MUST BE FLAT ON FLOOR
www.port-a-cool.com
1-800-695-2942
936-598-5651
1 3
Fill the tank, then turn on the pump switch and the fan
For setup, Kuul®evaporative media should appear wet
before starting the fan. Check the low water indicator
on the control panel to monitor water level in tank. The
water adjustment valve on each portable evaporative
cooler is set at max ow. However, ensure the knob is
turned completely to the right before use. Turn to the left
to increase water ow. If entrainment occurs - water is
spitting from the front of the product - use the valve to
decrease the water ow until entrainment ceases.
5
Ensure proper airflow is available
Your Portacool portable evaporative cooler is meant to
be used in an open-air environment, such as a patio.
If you plan to use your evaporative cooler in a more
closed environment – such as a garage, sunroom or
barn – you must provide adequate ambient airow to
ensure your evaporative cooler works at its highest
efciency. When using in a semi-closed environment,
be sure to leave a door or window open to allow for the
proper amount of airow.
6
120v for HR3600
and HR360 240v for HR370
*Maximum water pressure 50 psi/345 kPa

OPERATION WARNINGS
SAFE OPERATION
1.Not for use by children
2.Not for use by persons with reduced physical, sensory or mental capabilities
3.Not for use by persons who have not reviewed the owner’s manual and familiarized themselves with the operation of the product
SAFETY
To reduce the risk of electric shock, re or injury:
• Do not operate any evaporative cooler with a damaged cord
or plug.
• Do not run power cord under carpeting or cover with
throwrugs, runners or similar coverings. Arrange power cord
away from trafc areas to avoid tripping hazards.
• Read the evaporative cooler’s instructions, owner’s manual
and labels throughly before use.
• Always unplug the power cord to the evaporative cooler
before performing inspections or repairs.
• Always unplug the evaporative cooler during lling and
cleaning.
• Do not step on or roll over power cord with heavy or sharp
objects.
• Do not operate evaporative cooler unless all KUUL®
evaporative media is securely in place.
• Test the GFCI receptacle or breaker monthly to ensure it is
functioning properly.
• Remove the plug from the electrical receptacle by pulling on
the plug, not the power cord.
• Operation near open flames or sparks is not recommended.
• If operating near open flame or sparks, ensure the pump
is continuously running in order to saturate and wet KUUL
evaporative media.
• When cleaning your evaporative cooler, ensure water does
not get into the motor or electrical system to prevent
damage.
• The use of extension cords with your evaporative cooler is
not recommended. However, if the owner determines that
his or her circumstance or intended use requires the use of
an extension cord, the following requirements must be met:
- Use properly grounded 14 AWG or greater for PACHR3600
and PACHR360
- Use properly grounded 12 AWG or greater for PACHR370
- Extension cord must not exceed 50 feet (15.24 meters) in
length; and
-Extension cord must be properly grounded
• Evaporative coolers should not be modified in any way
(other than repairs made by qualified individuals with
Portacool replacement parts).
• If the evaporative cooler is damaged or malfunctions,
do not continue to operate it. Refer to the warranty,
troubleshooting or FAQ sections of this owner’s manual, call
Portacool, LLC Customer Service at [phone] or
[phone], or email [email protected].

OVERVIEW
Digital control panel
Water
adjustment valve
Cat5 Air Booster™
Cord wrap
Heavy duty locking
casters
Manual fill
Hose connection
Water pump out
HURRICANE 370
Two inch drain
Kuul® Comfort
evaporative media
Serial plate

OVERVIEW
HURRICANE 360
Digital control panel
Water
adjustment valve
Cat5 Air Booster™
Cord wrap
Heavy duty locking
casters
Manual fill
Hose connection
Water pump out
Two inch drain
Kuul® Comfort
evaporative media
Serial plate

GFCI/ELCI
The Portacool Hurricane™ series utilizes a ELCI (Equipment Leakage Circuit Interrupter) to help protect users against ground
electrical faults, which prevent some fire and electrical shock hazards. These devices are intended to trip at very low leakage
currents.
• Portacool Hurricane model PACHR360 uses an ELCI, which is built into the power cord and requires a 5-20R (120V) electrical
outlet
The ELCI on model PACHR360 will not automatically reset when the evaporative cooler is plugged into an electrical outlet; the
“reset” button located on the ELCI device must be pressed each time the evaporative cooler is plugged in.
If the ELCI is tripped and a simple “reset” will not work, please contact the Portacool Customer Service at [phone] or
[phone] for more troubleshooting information.

START UP
PLACEMENT
1) Make sure there is a clear, unobstructed path in front of the evaporative cooler to provide maximum airflow.
2) If the evaporative cooler is positioned on a raised platform, ensure the platform is stable, well constructed, and will not allow
the evaporative cooler to tip over and that it allows for the full weight of the evaporative cooler including a tank full of water. The
cooler must be level and in the upright position. The casters should also be locked to prevent the evaporative cooler from moving.
3) If placed near a wall or other obstruction, position the evaporative cooler a minimum of 3 feet (0.9 meters) from the wall or
obstruction with evaporative media facing the wall. This allows the unrestricted flow of warm air to the KUUL ComfortTM evaporative
media side of the evaporative cooler. When using multiple evaporative coolers in close proximity, be sure to aim each evaporative
cooler so the air flows complement each other to achieve maximum cooling capacity.
STARTING THE PUMP AND ADJUSTING THE WATER FLOW
Once the tank is full of water, moving the pump switch to the “ON” position on the control panel will turn on the pump. When
initially turning on the pump, the level in the water tank will drop suddenly and restart the flow of supply water. This is a normal
condition, as the evaporative media requires a large amount of water for proper wetting.
New Kuul ComfortTM evaporative media will require an initial ‘breaking-in’ period. This period is required for the media to begin
readily absorbing water. It may require up to a week to achieve maximum efficiency.
It is important to ensure that the water flow to the evaporative media is properly adjusted when first starting the water flow in the
evaporative cooler. Increasing the flow using the water adjustment valve makes this adjustment. Proper water adjustment should
leave the evaporative media saturated with water, but not flooded. Evaporative media should appear wet.
When turning the evaporative cooler off at the end of the day or week, the pump should be turned off about 15 minutes before the
fan to allow the Kuul evaporative media to dry.
STARTING THE PORTACOOL EVAPORATIVE COOLER
Start the fan by turning the fan switch to the desired speed on the control panel. Before starting, make sure casters are in locked position.

DIGITAL CONTROLS
The user interface includes touch sensitive buttons for operation of the Portacool Hurricane™ 370. The user interface
also includes status indicator LEDs and a 7-segment display to show the status of the evaporative cooler.
Power
The green Power LED is illuminated when the evaporative cooler is plugged in.
Water level
TheredwaterlevelLEDisilluminatedwhentheoatswitchdetectsalowwaterlevelandthepumpisnot
turningon.ThisLEDashesifthepumpisrunningduringalowwateroccurrencetoindicatethatmorewater
needs to be added in order to continue running the pump.
Timer
Thecontrollerfeaturesvepre-programmedmodeswhichcontrolthefan/pumpsequenceforapre-dened
period.Eachtouchoftheprogrambuttoncyclesthroughthevemodes:1HR,2HR,4HR,8HR,andTIMER
  OFF.Duringtheprogramrun,theusercanadjustthemaximumfanspeedwiththeup/downbuttons.When
  theprogramisactive,theTimerLEDwillbeonand,forveseconds,theuserwillbeshownwhichprogram
  (1H,2H,4H,or8H)isactive.
Pump
Pressthepumpbuttononcetopoweronandagaintopowero.ThegreenPumpLEDisilluminatedwhen
thepumpisenabled.TheLEDashesslowlyifcontinuouslyheldandthetimerisdisabled.
Fan
Whenthefaniso,touchthefanbuttononcetoturnthefanoninfullspeed.Whenthefanison,touchof
theFanbuttonagaintoturnthefano.ThegreenFanLEDisilluminatedwhenthefanisactive.TheLED
  ashesslowlyifcontinuouslyheldandthetimerisdisabled.
Speeds
Thebuttonscontroltheairvelocityofthecooler.Beginningwith“Lo”,or30%airow,then50%,thenupto
“Hi”or100%airowandincreasinginvepercentincrements.
Twodigitsdisplaythecooler’stemperature,fanspeed,andtimerprogram.Ifthecoolerdoesnothavea
temperaturesensorconnected,thedisplaywillconstantlyshowfanspeed.Ifthecoolerdoesfeaturea
temperaturesensor,thenthetemperatureisdisplayedunless:afanspeedchangeisbeingcalleduponeither
  bymeansoftheup/downbuttonorbythetimer’sprogram.Whenafanspeedchangeisrequested,thefan
  speedwillbedisplayedforvesecondsbeforereturningtothecoolertemperature.
LOCK OUT FEATURE
Iftheoperatorwouldliketolocksettingssothattheycan’tbeadjusted,simplypressthe“up”arrowandthefanbutton
simultaneouslytolockthecontrols.Tounlock,pressthe“down”buttonandthefanicon.Whenenabled,“L-E”,or“Lock
Enabled”,willbedisplayedintheLED.
FAHRENHEIT VS CELSIUS
If the operator would like to change the temperature setting from Fahrenheit to Celsius, press the fan, motor and timer
buttons simultaneously. To switch from celsius to fahrenheit, simply repeat the process.
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MAINTENANCE
ORDER PARTS
ONLINE
portacoolparts.com
While the rugged, corrosion-resistant construction ensures low maintenance will be required, keeping your evaporative cooler clean
will ensure it stays in peak operating condition.
DAILY MAINTENANCE
The pump should be turned off approximately 15 minutes before the fan is turned off, which allows the Kuul®evaporative media to
dry. Ensuring your Kuul evaporative media is dry at the end of the day not only extends its life, it also helps control the growth of
mildew, mold, bacteria and other odor-causing elements.
WEEKLY MAINTENANCE
Your Portacool portable evaporative cooler should be shut down, disconnected from power and the tank should be drained once
a week by removing the drain cap. Once the tank is drained and the power disconnected, the Kuul evaporative media may be
removed to allow cleaning of the tank, where dust may collect over time. Replace Kuul evaporative media in correct airflow
direction, referring to the label on the Kuul evaporative media.
If conditions, such as hard water, warrant, Portacool Hard Water Treatment™ can be purchased at www.portacoolparts.com or
from authorized distributors. Portacool Hard Water Treatment keeps minerals present in your water in solution and off of your
Kuul evaporative media by changing the ionic structure of the particles. It can increase cooling efficiency, remove and inhibit scale
building up, reduce equipment corrosion, and extend evaporative media life.
STORAGE
1. Drain all water from the tank and wipe the tank clean, ensuring the Kuul evaporative media and tank are dry.
2. Roll up the power cord and secure it to ensure it will not be rolled over, tripped over or caught in equipment.
3. Cover the evaporative cooler completely to prevent dust build-up and store in a dry area. This also helps
to prevent damage to the Kuul evaporative media. Optional protective covers are available from your
distributor or at www.portacoolparts.com.

TROUBLESHOOT
Turn off all power to the evaporative cooler before attempting to troubleshoot any of the following symptoms. For
problems not listed, please contact Customer Service.
SYMPTOM
Evaporative cooler fails to
start or deliver air
Evaporative cooler starts,
but air delivery
is inadequate
Water draining from the
evaporative cooler
Knocking, shaking, or
rattling sounds
REMEDY
1. Check power
A. Reset breaker*
B. Reset ELCI**
C. Plug in cord(s) or replace if damaged
2. Replace motor
1. Move evaporative cooler at least three feet
from the wall
2. Replace fan motor
3. Replace capacitor
1. Replace oat valve
2. Tighten plug
1. Check and tighten where needed
2. Inspect and adjust, or replace fan blade
POSSIBLE CAUSES
1. No electricity to the evaporative cooler
A. Circuit breaker tripped
B. ELCI tripped
C. Power unplugged or damaged
2. Motor overheated and/or frozen
1. Kuul evaporative media side of the evaporative
cooler is too close to a wall
2. Fan motor failure
3. Capacitor failure
1. Seat in oat valve leaking
2. Drain plug not tight
1. Loose parts
2. Fan blade rubbing shroud
* If condition persists, call electrician
** See GFCI/ELCI section

ORDER PARTS
ONLINE
portacoolparts.com
TROUBLESHOOT
SYMPTOM
Musty or unpleasant odor
Water droplets in the air stream
POSSIBLE CAUSES
1. Stale or stagnant water in tank
2. Kuul evaporative media is mildewed or clogged
1. Too much water delivered to Kuul
evaporative media
2. Leaking hose
REMEDY
1. Drain, ush and clean tank
2. Replace Kuul evaporative media
1. Make sure Kuul evaporative media
is properly positioned in the frames and
evaporative cooler is level
2. Tighten connection or replace hose

WARRANTY
TECHNICAL SUPPORT
Technical support and service is available directly from your distributor or call Portacool, LLC Customer Service at [phone] for the
distributor nearest you. You may also contact Customer Service for consultation on troubleshooting and parts replacement.
Please have serial number and model number of evaporative cooler available.
WARRANTY AND REPLACEMENT PARTS
PORTACOOL™EVAPORATIVE COOLER LIMITED WARRANTY
For five (5) years from date of purchase, Portacool, LLC (hereafter “Portacool”) warrants any original component part or parts of its Portacool™
portable evaporative coolers (the “Equipment”) that are found, upon examination by factory-authorized personnel, to be defective in material or
workmanship.
Notwithstanding anything herein to the contrary, Portacool warrants its Hurricane 370 and 360 housings for the full lifetime of the product to the
extent they are found, upon examination by factory-authorized personnel, to be defective in material or workmanship. The Lifetime Warranty
on product housings is void if the housing is found upon examination by Portacool to have been misused, abused or otherwise tampered with by
unqualified personnel. The Lifetime Warranty on product housings does not cover ordinary wear and tear and is non-transferrable.
If the Equipment and/or its original component parts, develop a defect covered by this limited warranty within the applicable time periods
described above, the same may be repaired by the customer after receiving the appropriate parts from Portacool or entirely replaced with a new
product of the same by Portacool at the option of Portacool.
All transportation charges for shipment of the Equipment and/or its component parts that are submitted for replacement or repair under this
warranty must be borne by the purchaser.
This warranty is void if: i) the Equipment and/or its component parts are found to have been misused, abused, repaired by or tampered with by
unqualified personnel; ii) any of the product’s component parts have been replaced with parts that were not authorized Portacool replacement
parts; iii) the product has been modified in any way (other than repairs made by qualified individuals with Portacool replacement parts); iv) the
product has not been appropriately registered by its original purchaser; or v) the customer cannot show proof of purchase as the product’s original
owner.
PORTACOOL LIMITATION OF LIABILITY
IN THE CASE OF A BREACH OF ANY IMPLIED OR WRITTEN WARRANTY RELATING TO THE EQUIPMENT AND/OR ITS COMPONENT PARTS,
PORTACOOL SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, AND THE LIMITS OF LIABILITY AGAINST PORTACOOL
FOR ANY SUCH BREACH SHALL NOT EXCEED THE COST OF REPLACEMENT OR REPAIR OF THE EQUIPMENT.

5
Lifetime warranty
on all molded
housings
Live,U.S.-based
Customer
Service
Year warranty
on Hurricane series
motor and electrical
components
PORTACOOL PROTECT
Portacool, LLC is proud to provide world-class service and support. Portacool Protect™ brings together our commitment to service
and support in the form of best-in-class warranties, service programs, technical support and live customer service to provide our
customers with an ownership experience that is second to none.
Each of the following components are included with your Portacool Hurricane™ series product:
For complete warranty information and limitations, please see Warranty page. Beyond these aspects of Portacool
Protect™, we ask that you not hesitate to contact us with any additional questions or comments you might have. For
more than 25 years, we have built our business on service and support. We look forward to speaking with you.

FAQ
Q. What assembly is required?
A. None. Portacool Hurricane evaporative coolers are ready to use right
out of the box.
Q. How do I prepare my evaporative cooler for storage?
A. Drain the evaporative cooler, dry out the evaporative media, cover
the evaporative cooler and store in a dry place.
Q. I just ran my evaporative cooler for the first time and there is
an unpleasant odor.
A. Our unique design and manufacturing technique, together with our
superior materials, enable our products to perform efficiently within
a wide range of conditions. When installed correctly, our evaporative
media products allow complete molecular evaporation of water ensuring
a pure, clean stream of air. When new, it is possible that a small amount
of aromatic molecules may evaporate along with the water molecules,
which could be detected as a slight smell. This scent lessens in time. Our
product does not, in any way, allow harmful chemicals to be evaporated
into the air stream.
Q. My evaporative cooler is not putting out any cool air.
A. First, make sure the water source and electricity source are connected
and working. Second, check to see if the Kuul evaporative media is
damp. If not, adjust the water flow with the water adjustment valve.
Third, make sure there is water in the tank. It should be allowed to fill
before you turn the pump on.
Q. What is the best environment to produce the most cool air?
A. For optimum performance, the temperature should be 85˚ F or
higher and the relative humidity should be below 75%. However,
Portacool evaporative coolers will reduce the temperature in almost any
environment, making it more comfortable.
Q. How often should my Kuul ComfortTM evaporative media be
replaced?
A. Depending on the quality of maintenance and frequency of use, Kuul
Comfort evaporative media typically last up to five years. However,
should you have any questions about the life of the media in your
Portacool®portable evaporative cooler, please call our Customer Service
department for more detailed information.
Q. What is the difference between evaporative cooling and
misting systems?
A. Misting systems spray a shower of water into the air that will collect
on people, objects, equipment, floors, etc. Portacool evaporative coolers
use the process of evaporation to produce cooler air, but do not produce
a mist.
Q. Where can I buy replacement parts?
A. Replacement parts may be purchased online at
www.portacoolparts.com or from any Portacool distributor. You may also
contact Portacool Customer Service department for additional assistance.
Q. What is the amount of moisture produced?
A. An increase in humidity of approximately two to five percent
is produced, depending on the temperature and humidity of the
environment. This increase is not noticeable in a ventilated area where
the air produced by the cooler is exhausted.
Q. How long will the water supply last in the tank?
A. With no direct water source available, the water will evaporate in a
filled tank within two to 10 hours of operation, depending on the water
capacity of the evaporative cooler, ambient conditions, temperature and
humidity. A water source for refilling the tank is recommended by the
manufacturer.

FAQ
Q. Where are the model and serial numbers found?
A. The model number can be found on a metal plate on the outside of
the evaporative cooler. Model numbers begin with the letters “PAC.”
Serial numbers are all digits.
Q. What if my questions are not answered here?
A. Check out our videos on www.portacool.com or our YouTube channel.
Our U.S.-based Customer Service staff is available 8 a.m. to 5 p.m.
Central Time, Monday though Friday at ( 800) 695-2942 or you can
e-mail them at [email protected].
Step 1
Be sure to unplug your Portacool portable evaporative cooler before doing any maintenance. Lock the casters to keep your
evaporative cooler from moving while you are working. Remove the ap and Kuul ComfortTM evaporative media from the evaporative
cooler. The ap is attached at the top of the evaporative cooler with screws. Remove the screws and set the ap aside.
Step 2
All Kuul Comfort evaporative media must be removed before accessing the inside of the evaporative cooler. Remove the center set of
Kuul Comfort evaporative media rst by grasping at the top and tilting it out and away from the evaporative cooler. While tilting the
Kuul Comfort evaporative media out, lift it up and out of the evaporative cooler.
Step 3
Remove remaining Kuul Comfort evaporative media in the same manner. Set aside in a safe place to prevent damage while out of
the evaporative cooler. Once all the Kuul Comfort evaporative media has been removed, you should have access to the inside of the
evaporative cooler and internal components.
Step 4
Replace your Kuul Comfort evaporative media by beginning on the outer edges and working towards the center. Pay close attention
to the stickers on the evaporative media the arrow sticker should point up and inward. Replace the evaporative media ap, securing
it with screws.
HOW TO REPLACE YOUR KUUL COMFORT™
EVAPORATIVE MEDIA

PARTS
Additional parts can be found at www.portacoolparts.com
370 360
MOTOR PARMTRH3700A PARMTRH3600A
PUMP PARPMPH3700A PARPMPH3600A
MEDIA PARKULH37000 PARKULH36000
FAN ASSEMBLY PARFANH370F0 PARFANH360F0
HMI PARCTLH37000 PARCTLH36000
VFD PARVFDH37000 -
COVER PARCVRH37000 -
HARD WATER
TREATMENT PARPACHWTB00 PARPACHWTB00
For products sold outside North America, contact Customer Service at 800-695-2942 or email [email protected] for item
numbers and product availability.

NOTES

NOTES

NOTES

VISIT PORTACOOL.COM
OR CALL 1-936-598-5651
FOR MORE INFORMATION
CUSTOMER SERVICE CONTACT
1-936-598-5651 • 1-800-695-2942
[e-mail]
TECHNICAL/PARTS CONTACT
1-936-598-5651 • 1-800-695-2942
[e-mail]
Portacool, LLC • Manufacturer of Portacool™
portable evaporative coolers and
Kuul®evaporative media
711 FM 2468 • Center, Texas 75935 • 936-598-5651
www.portacool.com • www.thekuuleffect.com
The manual is available in other languages.
To download a digital copy, please visit
www.portacool.com.
El manual está disponible en otros idiomas.
Para descargar una copia digital, por favor
visite www.portacool.com.
Le manuel est disponible en d’autres langues.
Pour télécharger une copie numérique, se il
vous plaît visitez www.portacool.com.
One (1) free hat will be sent to the address given when registration is completed.
REGISTER YOUR
PRODUCT AT WWW.PORTACOOL.COM
MANR0016
Dec 17