Primex LEVEL VIEW User manual

LEVEL VIEWTM
PUMP STATION CONTROLLER
Ashland, OH 800-363-5842
Clearwater, FL 800-349-1905
Detroit Lakes, MN 888-342-5753
Milford, OH 513-831-9959
844-4PRIMEX (477-4639)
WWW.PRIMEXCONTROLS.COM

TABLE OF CONTENTS
Introduction and Specifications ............................................. 1
Main Screen .......................................................................... 2
Datalog.................................................................................. 3
Alarms ................................................................................... 3
Active Alarms ........................................................................ 4
Alarm History......................................................................... 5
Setup..................................................................................... 6
Sensor Setup ........................................................................ 7
System Setup........................................................................ 7
Pump Data Screen................................................................ 9
Pump Amps Setup .............................................................. 10
VFD Setup........................................................................... 11
Level Setup ......................................................................... 12
Flow Setup .......................................................................... 14
Level View™Power up Screen............................................ 15
I/O Terminal Configuration.................................................. 15
I/O Table ............................................................................. 16
Electrical Wiring Diagrams.................................................. 17
Dimensions and Mounting .................................................. 19
DIP Switch Settings & I/O Module Jumper ......................... 20
Controller Setpoints List...................................................... 21
PRIMEX® Level View™Controller User Manual

WARNINGS
Failure to read and understand the information provided in this manual may result in personal injury or
death, damage to the product or product failure. Please read each section in its entirety and be sure
you understand the information provided in the section and related sections before attempting any of
the procedures or operations given.
Failure to follow these precautions could result in serious injury or death.
Keep these instructions with warranty after installation. This product must be
installed in accordance with National Electrical Code, ANSI/NFPA 70 so as to
prevent moisture from entering or accumulating within the controller housing.
ELECTRICAL SHOCK HAZARD
A qualified service person must install and service this product
according to applicable codes and electrical schematics.
Disconnect power prior to servicing any equipment with the
Level View™controller.
EXPLOSION OR FIRE HAZARD
Do not use this product with flammable liquids. Do not install in
hazardous locations as defined by National Electrical Code,
ANSI/NFPA 70.
• Do not connect power to this equipment if it has been damaged or has any missing parts.
• The Level View™ contains no serviceable parts; do not attempt to repair this equipment.
• Do not install in areas with: excessive or conductive dust, corrosive or flammable gas,
moisture or rain, excessive head, regular impact shocks, or excessive vibration.
PRIMEX® Level View™Controller User Manual

INTRODUCTION & SPECIFICATIONS
Congratulations, and thank you for your purchase of the Level View™controller. This manual explains
the features and operations of the Level View™controller which was designed specifically for pump
stations. It can be configured for pump up or pump down applications. It uses a level transducer with
two (2) back up float switches.
PRIMEX® 1 Level View™Controller User Manual
GENERAL
Duplex or triplex pump controller
Pump up or pump down
4-20mA level transducer with 2 back up floats
(High + low) (external of controller)
Pump amps monitoring with current transducer
Pump flow monitoring
Pump HOA selector switch in AUTO monitoring
Pump fault monitoring
Power loss monitoring
Color touch display with easy navigation and
intuitive setup
Display resolution: 320 X 240 (QVGA)
Colors: 65,536
Display viewing area: 5.7”
CONTROLLER FEATURES
Level/flow monitoring
Pump level in feet + bar graph
Pump GPM (Using volumetric calculation with level
transducer)
PUMP CONTROL AND PROTECTION
Automatic pump alternation
Alternation can be forced to start a particular pump
first every time
Pump dry run protection (based on motor amps +
timer) with current transducer
Pump run indication
Pump Amp indication (with current transducer)
Constant or variable speed
SYSTEM
24hrs data log + 7 days of historical data
• Gallons pumped for each pump
• Number of starts for each pump
• Run time for each pump
Real time clock
Password protection (single level)
Alarm log
Level simulation
ELECTRICAL SPECIFICATIONS
Dedicated I/Os (see I/O table)
• 18 digital inputs
• 15 relay outputs (250 VAC, 3A Max.)
• 4 analog inputs (4-20mA, 14 bit resolution)
• 4 analog inputs (4-20mA, 12 bit resolution)
Power
• 24 VDC (20.4 - 28.8 VDC)
• 270 mA@24 V + 130mA for I/O = 400mA max
• Optional battery backup
ENVIRONMENT
Operational temperature 0 to 50ºC (32 to 122ºF)
Storage temperature -20 to 60ºC (-4 to 140ºF)
Relative Humidity (RH) 5% to 95% (non-condens-
ing)
COMMUNICATION
SCADA compatible
Serial port: RS 485 Modbus RTU slave
Optional cellular remote monitoring
(PRIMEX™PUMP WATCH™)
Optional Ethernet card
CERTIFICATION
UL / cUL /CE listed

PROGRAMMING
MAIN SCREEN
The Main screen gives the operator an overview of the lift station status.
Message Bar Pump Status Backup Float Status
Setpoint Status
Alarm Present
Pump Cycles
Hour Meter
Pump Flow
Pump Amps
Call Sequence
Communication
Active
Low Battery
Indicator
PRIMEX® 2 Level View™Controller User Manual
ACCESSING THE MENU SCREEN

PRIMEX® 3 Level View™Controller User Manual
DATA LOG
If the Alarms button is touched, the Pending Alarms screen will be opened, letting you see any
currently active alarms. If the Alarm History button is touched, the Alarm History screen will be
opened.
ALARMS
The Level View™controller will log daily station data for 7 days including today’s data since midnight.
Pump 1, Pump 2, & Pump 3 cycles/day, runtime/day, gallons/day are recorded.
Day 1 through Day 7 can be accessed by using the navigation buttons.
Day 1 represents the data logged today since 0:00 (midnight).
Day 2 through Day 7 each holds values accumulated in a 24 hour period (midnight to midnight)

PRIMEX® 4 Level View™Controller User Manual
ACTIVE ALARMS
This screen will display the total number of active alarms. By pressing the magnifying glass, the details
of any active alarm can be displayed. To return to the Active Alarms screen, press the ESC button.
This screen will display the alarms that have occurred. Pressing the Refresh button will only display
active alarms. Time On indicates the time the alarm occurred.
If you touch the magnifying glass, the details of any active alarm will be displayed. To return to the
Pending Alarm screen, press the ESC button.

# DISPLAY DEFINITION FIX
0 LOW LEVEL XDCR Level in the wet well has fallen below the
Low Level Set point
Check wet well & check transducer
1 HIGH LEVEL XDCR Level in the wet well has exceeded the High
Level Set point
Check pump operation, check in-flow, check
level transducer
2 LOW LEVEL FLOAT Low level float is OFF (down) Check float & check transducer
3 HIGH LEVEL FLOAT High level float is ON (up) Check pumps operation, check in-flow, check
level transducer
4 P1 FAILURE (OT/OL) Pump 1 Overload trip or Over Temp trip Check voltage, pump clogging or wear
5 P2 FAILURE (OT/OL) Pump 2 Overload trip or Over Temp trip Check voltage, pump clogging or wear
6 P3 FAILURE (OT/OL) Pump 3 Overload trip or Over Temp trip Check voltage, pump clogging or wear
7 P1 SEAL FAILURE Pump 1 seal failure Check pump seal
8 P2 SEAL FAILURE Pump 2 seal failure Check pump seal
9 P3 SEAL FAILURE Pump 3 seal failure Check pump seal
10 BACKUP FLOAT MODE Backup float mode is active (High float tripped) Check transducer operation
11 POWER/PHASE FAILURE Power loss or Phase loss to the control panel Check incoming power and phase monitor
12 XDCR OPEN ALARM Transducer signal is less than 4mA Check transducer connection, check trans-
ducer and vent tube
13 PUMP 1 HIGH CURRENT Pump amps higher than expected for time delay Check voltage, pump clogging or wear
14 PUMP 2 HIGH CURRENT Pump amps higher than expected for time delay Check voltage, pump clogging or wear
15 PUMP 3 HIGH CURRENT Pump amps higher than expected for time delay Check voltage, pump clogging or wear
16 PUMP 1 DRY RUN Pump amps lower than expected for time delay Check transducer, check low level float, check
pump
17 PUMP 2 DRY RUN Pump amps lower than expected for time delay Check transducer, check low level float, check
pump
18 PUMP 3 DRY RUN Pump amps lower than expected for time delay Check transducer, check low level float, check
pump
19 PANEL INTRUSION The control panel door has been opened
20 LOW BATTERY The controller battery is low Change battery with power on controller.
Power cycle controller to reset screen indicator.
PRIMEX® 5 Level View™Controller User Manual
ALARM HISTORY
The Alarm History screen shows the most recent alarm, along with: when it occurred, when it
returned to normal, the duration of the event, and when it was reset. Use the button to look
at the second most recent. The and keys can be used to scroll through all of the
alarms stored in the Alarm History log. To return to the Alarm menu, touch the ESC button.
Possible alarms include:
Time and date of alarm occurrence & deactivation + duration

PRIMEX® 6 Level View™Controller User Manual
SETUP

PRIMEX® 7 Level View™Controller User Manual
SENSOR SETUP
The level transducer parameters are entered on this screen.
Level Transducer
To configure the controller to match the level transducer, touch the Level Xducer Range button. Using
the pop-up keyboard, enter the maximum range value of the transducer. This is the water level at which
the transducer will output 20mA.
Example: 0-10 psi range level transducer = 0-23.0 ft. (1 psi = 2.30 ft.) Set 20mA = 23.0 ft.
Some transducers are already calibrated in feet. (Max value for 20mA is 99.9 ft.)
When using a submersible pressure transducer, 0.0 ft. represents the level at the bottom of the
transducer and not the wet well. If the transducer is mounted 2.0 feet off the bottom of the tank, set
the Level Xducer Offset to: 2.0 ft.
SYSTEM SETUP
# of Pumps Set the number of pumps controlled
VFD Mode Enable or disable VFD speed control
System Time Set this to the current time of day (24 hour form)
System Date Set this to the current date
Pumping Mode Empty (Pump Down application) or Fill (Pump Up application)
Lead Select1P1, P2, P3 (if 3 pumps selected), or Auto
Access Password20= No password, 1-9999 password set
Press the yellow button for each mode to cycle through options.

PRIMEX® 8 Level View™Controller User Manual
Notes:
1 The Lead Select button will only work if at least one of the HAND/OFF/AUTO selector switches in
the control panel is set to the AUTO position. If P1 is selected, it will start as the lead pump every time
the lead pump is called to run. If the Lead Select is set to Auto (default), the lead pump will alternate
every time the lead pump is called to run.
2Setting the password with a value from 1 to 9999 will prevent future access to the Setup menu.
A password entry screen will be prompted prior to entering the Setup menu.
The button opens a screen with options to reset individual counters and hour meters.
Pressing the button opens the INPUT/OUTPUT STATUS screen. This
screen enables the user to monitor the status of all Inputs and Outputs of the controller. This is a
very useful tool when troubleshooting.

PRIMEX® 9 Level View™Controller User Manual
Pressing the button opens the Programmable Output Relays screen. This screen
enables the user to configure the operation of the relay outputs. Seven output relays are available
and can be user programmed to activate based on the following conditions:
1. Pump 1 Running
2. Pump 2 Running
3. Pump 3 Running
4. Transducer Low Level
5. Transducer High Level
6. Float Low Level
7. Float High Level
8. Pump 1 Failure
9. Pump 2 Failure
10. Pump 3 Failure
11. Pump 1 Seal Failure
12. Pump 2 Seal Failure
13. Pump 3 Seal Failure
14. Backup Float Mode Active
15. Power/Phase Failure
16. Transducer Open Alarm
17. General Alarm
PUMP DATA SCREEN
The Pump Data screen is for information only. It is a record of the pump HP, Volts, and FLA.
This data can be viewed remotely when connected to the PRIMEX®PUMP WATCH®cellular
monitoring system.

PRIMEX® 10 Level View™Controller User Manual
Dry Run Protection
When Enabled, the Dry Run Protection uses the motor amps measurement to determine whether
a pump is running dry (no load). For submersible pumps, set the Pump Dry Run Amps to 30%
less than the amp draw during normal pumping operation. Please consult your pump manufacturer
to confirm this value. If the amps drop below this value for longer than the Dry Run Timer, the
controller will stop the pump and display a Dry Run Fault. The Dry Run Timer time is used to avoid
nuisance tripping. If a pump trips on Dry Run, the next pump will be called to run. The Dry Run
Fault automatically resets after two (2) minutes.
Note: If you are using VFDs, you must set the Dry Run Amps (A) value to 30% less of the normal
running amps at the minimum (lead start) frequency.
PUMP AMPS SETUP
The Level View™controller uses a current transducer for each pump. The measuring range of the
current transmitter is typically listed on the transducer. The default unit has a 0-100A range.
Current Transducers
To configure the controller to match the current transducer, touch the Pump X Amp Range button.
Using the pop-up keyboard, enter the maximum range value of the transducer. This is the amp value
at which the transducer will output 20mA.
High Current Monitoring
When Enabled, the Current Monitoring uses the pump amps measurement to determine whether
a pump is overloading due to a clog, low voltage, or other changing conditions. Set this value
20% higher or more than the normal running amps. This function does not stop the pump, it only
generates an alarm.

PRIMEX® 11 Level View™Controller User Manual
Start Frequency at Lag Level: This parameter sets the pump speed at the Lag Pump ON level. As
the level rises above the Lag Pump ON level, the second pump starts and runs at the same speed
as the lead pump until it reaches the Lag Pump OFF level and stops.
Example: Hold time = 10 sec, and Start Frequency = 50Hz, Start Frequency at Lag Level = 58Hz
Start Frequency at Start Level: This parameter determines the pump speed at the Lead Pump ON
Level. If the level does not rise above the Lead Pump ON level, the pump speed will not change.
The pump will ramp down and stop as the level drops below the Lead Pump OFF level.
Example: Hold time = 10 sec, and Start Frequency = 50Hz
VFD SETUP
Hold Time at 60Hz on Ramp Up (sec): When the pump starts, it will automatically ramp up to full
speed (60Hz) for the number of seconds set in this parameter. When the timer times out, the VFD
will follow the speed curve set by the other parameters.
The Level View™controller is capable of pump speed control based on level.

PRIMEX® 12 Level View™Controller User Manual
LEVEL SETUP
The Level Setup screen is where the level set-points can be monitored and modified.
To change any of the set-points, simply touch the display for the set-point and a keyboard will
appear. Enter the new value using the keyboard and press the Return key. The new value entered
will replace the previously displayed value. The following set-points can be modified from this screen:
Low Level If the level falls below this set-point then the low level alarm will be active. This
alarm condition will automatically reset once the level rises above this set-point.
Lead Call Level OFF: When the level is pumped below this set-point, the Lead pump will turn off.
ON: When the level rises above this level, the Lead pump will be called to start.
Lag Call Level OFF: When the level is pumped below this set-point, the Lag pump will turn off.
ON: When the level rises above this level, the Lag pump will be called to start.
Lag 2 Call Level OFF: When the level is pumped below this set-point, the Lag 2 pump will turn off.
ON: When the level rises above this level, the Lag 2 pump will be called to start.
These set-points are only accessible in TRIPLEX pump operation mode.
High Level When the level rises above this level, then a high alarm will be set. The High
condition will reset 10 seconds after the level falls below this set-point.
Start Frequency at Lag 2 Level: This parameter sets the pump speed at the Lag 2 Pump ON level.
As the level rises above the Lag 2 Pump ON level, the third pump starts and runs at the same speed
as the lead + lag pump until it reaches the Lag 2 Pump OFF level and stops.

PRIMEX® 13 Level View™Controller User Manual
This screen also has two buttons which can be used to force the level reading in the controller either
up or down. This is used to simulate the level rising or falling for testing. To enter Level Simulation
mode, hold the up or down arrow for 5 seconds. If the Up Simulate button is pressed, the internal
level in the controller will rise. This can be used to confirm that the pumps turn ON at the proper
point. If the Down Simulate button is pressed, then the level will fall, confirming that the pumps turn
OFF or that the low level will come on. Shortly after releasing the button (5 seconds) the system
will return to normal and read the actual level. Use the Return button in the lower left corner of this
screen to return to the Setup screen.
Back up float switch operation: Two back up floats are strongly recommended. They need to be
wired to control the pumps independently of the Level View™controller. The float inputs into the
Level View™controller are for alarm monitoring purposes only, not for pump control.
High Level Float: All pumps will run when activated until the level drops below the Low Level floats
and will also activate the alarm beacon and horn. The High Level float switch is typically set above
the High Level transducer set point.
Low Level Float: If the level drops below the Low Level float switch, it will stop any pump operation
in automatic mode. The purpose of the Low Level float switch is to protect the pumps against
damage resulting from a dry run condition. The Low Level float switch is typically set below the Low
Level transducer set point.
TRANSDUCER/FLOAT SWITCH INSTALLATION

PRIMEX® 14 Level View™Controller User Manual
FLOW SETUP
The controller will calculate the pump GPM using time and the water level. In order for the controller
to do this, it must know the wet well configuration and dimensions. If the tank is cylindrical, press the
circle next to the button to set a check mark. If the tank is rectangular, press the circle
next to the button to set a check mark. To disable flow calculation, press the
button to uncheck both well types. If the well is cylindrical, touch the Cylindrical button. If the well is
rectangular, touch the Rectangular button.
If the tank is cylindrical, enter the tank diameter using the (d) tank diameter display.
If the tank is rectangular, enter the tank dimensions using the (a) and (b) display buttons.

PRIMEX® 15 Level View™Controller User Manual
LEVEL VIEW™POWER UP SCREEN (VERSION)
On power up, the screen will display the version of the program. Always have the version number
ready when contacting the factory for service.
I/O TERMINAL CONFIGURATION

PRIMEX® 16 Level View™Controller User Manual
LEVEL VIEW™I/O TABLE
DIGITAL INPUT TERMINALS
INPUT TYPE DESCRIPTION
COM 0~8 INPUT COMMON (0~8)
I0 DIGITAL PNP PUMP 1 RUNNING
I1 DIGITAL PNP PUMP 2 RUNNING
I2 DIGITAL PNP PUMP 3 RUNNING
I3 DIGITAL PNP PUMP 1 FAULT*
I4 DIGITAL PNP PUMP 2 FAULT*
I5 DIGITAL PNP PUMP 3 FAULT*
I6 DIGITAL PNP PUMP 1 AUTO
I7 DIGITAL PNP PUMP 2 AUTO
I8 DIGITAL PNP PUMP 3 AUTO
COM 9~17 INPUT COMMON (9~17)
I9 DIGITAL PNP PUMP 1 SEAL FAIL
I10 DIGITAL PNP PUMP 2 SEAL FAIL
I11 DIGITAL PNP PUMP 3 SEAL FAIL
I12 DIGITAL PNP LOW LEVEL FLOAT
I13 DIGITAL PNP HIGH LEVEL FLOAT
I14 DIGITAL PNP BACK UP FLOATS ACTIVE
I15 DIGITAL PNP POWER/PHASE FAULT*
I16 DIGITAL PNP ILLEGAL ENTRY
I17 DIGITAL PNP GENERATOR FAULT
24 VDC PNP inputs
*Normally closed, opens on fault
ANALOG INPUT TERMINALS
INPUT TYPE DESCRIPTION
ACM 4-20mA Common ANALOG COMMON
CM NA NO CONNECTION
0
T+PT
AN 4-20mA INPUT 0 LEVEL
T-PT NC
1
T+PT
AN 4-20mA INPUT 1 PUMP 1 AMPS
T-PT NC
2
T+PT
AN 4-20mA INPUT 2 PUMP 2 AMPS
T-PT NC
3
T+PT
AN 4-20mA INPUT 3 PUMP 3 AMPS
T-PT NC
Resolution at 4-20mA 3277 to 16384 (13107 units).
ANALOG OUTPUT TERMINALS
INPUT TYPE DESCRIPTION
0V ANALOG I/O POWER 0V
V2 ANALOG I/O POWER 24 VDC
COM COMMON ANALOG OUTPUT COMMON
AOUT0 4-20mA OUTPUT 0 PUMP 1 COMMAND
SPEED
AOUT1 4-20mA OUTPUT 1 PUMP 2 COMMAND
SPEED
AOUT2 4-20mA OUTPUT 2 PUMP 3 COMMAND
SPEED
AOUT3 4-20mA OUTPUT 3 ADJ. LEVEL
RETRANSMIT
Resolution 12 bit (4096 units)
DIGITAL OUTPUT TERMINALS
INPUT TYPE DESCRIPTION
COM NA NO CONNECTION
O0 NA NO CONNECTION
O1 NA NO CONNECTION
COM 2~7 COMMON FOR OUTPUTS 2~7
O2 RELAY OUTPUT 2 CALL PUMP 1 (AUTO)
O3 RELAY OUTPUT 3 CALL PUMP 2 (AUTO)
O4 RELAY OUTPUT 4 CALL PUMP 3 (AUTO)
O5 RELAY OUTPUT 5 HIGH LEVEL TRANSDUCER
O6 RELAY OUTPUT 6 LOW LEVEL TRANSDUCER
O7 RELAY OUTPUT 7 GENERAL ALARM
O8 RELAY OUTPUT 8 GENERAL ALARM
O9 RELAY OUTPUT 9 PROGRAMMABLE RELAY 1
O10 RELAY OUTPUT 10 PROGRAMMABLE RELAY 2
O11 RELAY OUTPUT 11 PROGRAMMABLE RELAY 3
O12 RELAY OUTPUT 12 PROGRAMMABLE RELAY 4
O13 RELAY OUTPUT 13 PROGRAMMABLE RELAY 5
O14 RELAY OUTPUT 14 PROGRAMMABLE RELAY 6
O15 RELAY OUTPUT 15 PROGRAMMABLE RELAY 7
O16 N/A NO CONNECTION
COM 8~16
Output current 3A maximum per output (resistive load)
8A maximum total for common (resistive load)
Rated voltage 250 VAC / 30 VDC
24 VDC OUTPUT TERMINALS
INPUT TYPE DESCRIPTION
0V DIGITAL OUTPUT POWER 0V
V1 DIGITAL OUTPUT POWER 24 VDC
POWER
INPUT TYPE DESCRIPTION
+V I/O MODULE POWER 24 VDC
0V I/O MODULE POWER 0V
GND I/O MODULE POWER GROUND
Operating voltage 20.4 to 28.8 VDC
Maximim current consumption: 400mA@24VDC

ELECTRICAL WIRING DIAGRAM
PRIMEX® 17 Level View™Controller User Manual
1413
1413
1413
95
95
95
95
95
95
95
95
95
95
95
95
SS1
SS2
SS3
1413
CR13
1413
CR14
1413
CR15
1413
CR16
1413
CR17
1413
CR18
1413
CR19
1413
CR20
1413
CR21
1413
CR22
1413
CR23
1413
CR24
1413
CR25
1413
CR26
DIGITAL INPUTS DIGITAL OUTPUTS
-
-