Pro-Aqua PRO-S-80E User manual

I N STAL L AT I O N G U I D E
WHOLE HOUSE WATER SOFTENER | PRO-S-80E
PURE WATER. NOTHING ELSE.

Purchaser Name: ___________________________
Email: _________________________________
Phone: _________________________________
Address: ________________________________
______________________________________
City: __________________________________
State: __________________________________
Zip: ___________________________________
Order Number: ____________________________
Order Date: ______________________________
Serial Number: ____________________________
Place of Order: ____________________________
Don’t miss out on
TWO (2) FREE YEARS
of additional system coverage
1. Locate the serial number on the holographic sticker found on the front of the control head.
2. Visit www.proaquawater.com/warranty-reg
3. Enter your purchase and serial number information.
The PRO-S-80E includes a ve-year warranty. Register your product within 60 days from time of
purchase to add an additional two years of protection covered under our PRO+AQUA warranty.
No time to go online?
Let our PRO+AQUA Certied Tech Team do the work for you. Simply follow the steps below and
in 2-3 working days we’ll send you conrmation of your product being registered.
Registration with your mobile
device is easy.
1. Fill out the form by handwriting
your info.
2. Take a picture of the form with
your device.
3. Scan the QR code with your
device camera and click the
banner that appears.
4. Attach the picture of the form
to the email that opens.
5. Hit Send and you’re DONE!

PURE WATER. NOTHING ELSE.
CONTENTS
INSPECTION & PREPARATION ...................................................................4
TECHNICAL SPECIFICATIONS ......................................................................7
INSTALLATION DIAGRAM ...............................................................................8
VALVE INSTALLATION ..................................................................................... 10
SYSTEM INSTALLATION ................................................................................ 12
VALVE PROGRAMING ...................................................................................... 16
GALLONS CALCULATION ..............................................................................22
ADVANCED SETTINGS ..................................................................................24
FEATURES & DISPLAY ..................................................................................30
SYSTEM CARE ....................................................................................................32
SYSTEM TROUBLESHOOTING ..................................................................33
WARRANTY .........................................................................................................34
SECTION PAGE

PRO+AQUA ltration systems are designed in California, USA and are made from high quality,
commercial grade lters and components.
!
System Inspection Before Starting: Please take the system and all the components out of the box. Inspect the system and all the connection
ttings carefully, making sure nothing was damaged during shipping. If any part is cracked or broken, please do not proceed with the installation
and contact PRO+AQUA or your distributor for support.
IMPORTANT!
Before installing - Please read the entire manual and become familiar with instructions and parts
needed before proceeding with the installation.
Inspection & Preparation
Record the date of purchase in your manual for future reference:
Date of purchase:
Have questions? Call 1-800-980-3335
Components List:
1/2” Drain Line Hose
(12.12 ft)
3/8” Brine Line Hose
(5 ft)
Electronic Valve
w/ Hydraulic Meter
High Strength Bypass
Valve w/ 1” Yoke
Resin Tank (Pre-lled)Brine Tank w/ Brine Well & Float Valve
(Pre-assembled)
Riser Tube & Bottom
Distributor (Pre-installed)
Upper Basket
AC Power Supply
O-Ring Lubricant
Required Components Not Included With The System: 80 lbs (2 bags) water softener salt pellets are needed to ll the brine tank. The softener
system will use any kind of salt formulated for water softener use, but it is advised to use the pellet-shaped salt as it tends to dissolve more evenly.
(Potassium can be used for a salt-free alternative.)
4

1. Water Temperature Parameters
Connect the system to the main water supply pipe before the water heater. Do not run hot water through the system.
• Maximum: 100 °F (37.8 °C)
• Minimum: 40 °F (4.4 °C)
2. Water Pressure Parameters
The maximum allowable inlet water pressure is 125 psi. If daytime pressure is over 80 psi, nighttime pressure may exceed the
maximum allowed water pressure. Use a pressure-reducing valve (PRV) to reduce the pressure if needed.
• Maximum: 80 psi (5.98 kg/cm²)
• Minimum: 20 psi (1.406 kg/cm²)
3. Chlorine & Chloramine Tolerance
Chlorine or chloramines can degrade softener resin. If your water contains these, it will shorten the resin’s lifespan. We recommend
a whole-house carbon lter that reduces chlorine and chloramines in such cases. (See page 8: Installation Diagram.)
• Maximum: 2 ppm
4. Pre-install Environment Checklist
• Do not use water that is microbiologically unsafe. It is recommended to use a pre-lter to remove contaminants and sediment,
extending the life of the softener.
• The system must be installed in an area where it is not exposed to direct sunlight and must be protected against freezing and
extreme heat. If installed in an outside location, steps must be taken to ensure the system, installation plumbing, wiring, etc.,
are protected from the elements and contamination sources.
• Properly ground to conform with all governing codes and ordinances. Use only lead-free solder and ux for all sweat-solder
connections as required by state and federal codes. DO NOT SOLDER WHILE SYSTEM IS CONNECTED.
• Place the system as close as possible to the pressure tank (well system) or water meter (city water).
• Place the system as close as possible to a oor drain, or other acceptable drain point (laundry tub, sump, standpipe, etc.).
• The system should be installed with a vacuum breaker to avoid damage to the tank.
• A standard grounded electric outlet with 120 volts will be needed within 6 feet of the system. The included transformer has an
attached 8-foot power cable. Be sure the electric outlet and transformer are protected from moisture and do not use any other
transformer except the one that is included in the system.
• Place the system in a place where water damage is least likely to occur if a leak develops.
• Outside faucets and irrigation systems should be supplied with unsoftened water. If this is not possible, be sure to bypass the
softener when watering grass or plants. Chronic soft water exposure can be detrimental to plant life.
IMPORTANT!
The following condition for feed water supply must be met or the warranty will be voided and the
manufacturer assumes no responsibility for damage to the system or property.
Inspection & Preparation
Required Tool List for System Installation
• Channel Locks
• Screwdriver
• Teon Tape
• Utility Knife
• Two Adjustable Wrenches
• Plastic inlet and outlet ttings are included
with the softener. To maintain full valve ow,
1” pipe to and from the softener ttings are
recommended.
• Use copper, brass, or PEX pipe and ttings.
Some codes may also allow PVC plastic pipe.
!
IMPORTANT!
Additional tools may be required
if modication to home plumbing
is required.
!
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System Operation Parameter And Installation Checklist
5

Inspection & Preparation
CORRECT CORRECTINCORRECT INCORRECT
Installation Safety Guide
• Handle with care when moving the water ltration system. Do not turn upside down, drop, drag,
or set on areas with sharp protrusions.
• All tanks have level-adjusting “oating” tank bases. Some applications may not have a level surface
to place the tank. The oating base allows the tank to be leveled within the base and ensures proper
operation. The base may shift during shipping. It can be adjusted back to level by lifting the tank
up no higher than 5” - 10”, and letting it drop.
Have questions? Call 1-800-980-3335
IMPORTANT!
Before installing the system, check and test the main water supply valve. If it doesn’t shut off the water
fully, we recommend contacting a licensed plumber to x it rst.
WARNING!
If your system is on metal plumbing (like copper or galvanized metal), its plastic parts will disrupt the
system’s electrical continuity. This means any stray electricity from poorly grounded appliances or
potential plumbing reactions can’t be grounded through the metal pipes. Some homes are wired so
appliances ground through the plumbing. Before using your system, install a grounded “jumper wire”
to restore conductivity. (See page 8: Installation Diagram.)
WARNING!
Electric hot water tanks: Turn off the power to the unit rst to avoid damage.
Well water: Power off the well water pump and then shut off the main water supply valve.
!
6

Technical Specications
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PRO-S-80E
A. Total height: 61”
B. Resin tank width: 13”
C. Resin tank height: 54”
D. Brine tank width: 15”
E. Brine tank height: 35”
Resin Tank
Brine Tank
Flow Rate @ 50 psi (3.5 bar) Valve Alone:
Continuous 15 psi (1 bar) drop: 20 gpm (76 lpm)
Peak 25 psi (1.7 bar) drop: 26 gpm (98 lpm)
Max backwash 25 psi (1.7 bar) drop: 7 gpm (26 lpm)
CV 1 psi (0.07 bar) drop: 5.0
Additional Information:
Electrical Rating: Input: 120V AC 60Hz
Output: 24 V DC
Max. VA 3 VA
Water Pressure: Hydrostatic: 300 psi (21 bar)
Working: 20 - 125 psi (1.4 bar - 8.6 bar)
Temperature: 40 - 110 °F (1 - 43 °C)
Valve Specications:
Inlet/outlet: 1" or 3/4", NPT
Mounting base: 2-1/2" 8 NPSM
Distributor pilot: 1.05" OD
Drain line: 1/2" quick connect elbow
Brine line: 3/8" quick connect
Height: 7" (178 mm)
Weight (valve gross): 4.84 lb (2.1 kg)
Regeneration/Backwash:
Downow/upow: Downow cycles: 5
Adjustable cycles: All
Time available: Up to 999 minutes per cycle
Meter:
Accuracy range: Turbine paddle 0.25 - 15 gpm
(0.95 - 57 lpm) ± 5%
Capacity range: 1 - 9,999,999 gal
7

OPTIONAL WATER BYPASS
OPTIONAL 3-STAGE WELL WATER FILTER
PRO-100-E
GROUND
JUMPER WIRE
BALL VALVE BALL VALVES
GALVANIZED / COPPER PIPE
FROM CITY WATER SOURCE
GALVANIZED /
COPPER PIPE
TO HOME
WELL WATER PRESSURE TANK
FROM WELL
WATER SOURCE
WATER SOFTENER
PRO-S-80E
OPTIONAL WELL WATER FILTER
PRO-WELL-1E
OPTIONAL
UV FILTER
STAGE 3
HOUSING
STAGE 2
HOUSING
STAGE 1
HOUSING
MAIN SHUT OFF VALVE
Installation Diagram
Have questions? Call 1-800-980-3335
OPTIONAL ADD ONS:
Ball Valves, Bypass, Ground
Jumper Wire, Well Water System,
3-Stage Filter System, and UV
Filter are not included.
*
More info
More info
8

OPTIONAL WATER BYPASS
OPTIONAL 3-STAGE WELL WATER FILTER
PRO-100-E
GROUND
JUMPER WIRE
BALL VALVE BALL VALVES
GALVANIZED / COPPER PIPE
FROM CITY WATER SOURCE
GALVANIZED /
COPPER PIPE
TO HOME
WELL WATER PRESSURE TANK
FROM WELL
WATER SOURCE
WATER SOFTENER
PRO-S-80E
OPTIONAL WELL WATER FILTER
PRO-WELL-1E
OPTIONAL
UV FILTER
STAGE 3
HOUSING
STAGE 2
HOUSING
STAGE 1
HOUSING
MAIN SHUT OFF VALVE
Installation Diagram
www.proaquawater.com
More info
9

32
Lubricate both O-rings on the bottom of
the control valve (inner and outer).
Install the upper basket
on the bottom of the
valve by lining up the
tabs, pressing in, then
turning the basket
counterclockwise to
lock it in place.
Valve Installation
Have questions? Call 1-800-980-3335
A: Lubricate the O-rings on the adapter couplings to
avoid any leaks.
B: Attach the bypass valve onto the control head by
pressing it onto the adapter couplings.
C: Secure the bypass to the valve using the screws
and metal clips.
1
TABS
LARGE
O-RING
SMALL
O-RING
10

4 5
6
Hand-tighten the valve then snug it further by
lightly tapping it with the palm of your hand.
DO NOT over-tighten or use tools to tighten
the valve or damage could occur.
Valve Installation
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UPPER
BASKET RISER
TUBE
Lubricate the rim of the riser tube
located on the opening of the tank.
Place the upper basket on the
riser tube and push the valve
down to the tank and thread
the valve on the tank by
turning it clockwise.
Be sure not to
cross-thread the
valve on the tank.
The valve should
thread easily in the
tank. If not, it may
be cross-threaded.
LUBRICATION
AREA
11

System Installation
Have questions? Call 1-800-980-3335
The control valve is equipped with 1” male NPT
connections. It is recommended that these
connections are made using 8-12 wraps of
plumber’s tape. The inlet and outlet can be
identied by the arrows stamped in the
bypass valve showing the ow direction. The
arrow pointing toward the valve is the inlet
and the arrow pointing away from the valve
is the outlet.
A: Apply Teon tape onto the inlet and outlet
ttings.
B: Connect the inlet and outlet of the system
using appropriate ttings.
C: All piping should be secured to prevent
stress on the bypass valve and connectors.
2
Connecting The System
1
Shut Off Main Water Supply
IMPORTANT!
DO NOT SOLDER WHILE SYSTEM IS CONNECTED. Any solder joints being soldered near the valve must be done
before connecting any piping to the valve. Failure to do this could cause unrepairable damage to the valve.
!
Locate the main water supply valve for the house
and turn it off.
OFF
MAIN WATER LINE
TO HOME
FROM SOURCE
18” FLEX
HOSES
TEFLON TAPE
AREA
12

System Installation
Remove the blue locking clip on the brine line port on the
valve. Mark the included 3/8” brine hose 1/2” from one end
of the hose with a sharpie. Connect that end to the control
head by pushing it into the quick connect brine port until
it reaches or passes the 1/2” mark. Replace the blue locking
clip and pull the line to check that it is secured.
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4
Connecting the Brine Hose
1/2”
DRAIN
HOSE
LOCKING CLIP
LOCKING
CLIP
1/2”
BRINE
HOSE
3
Connecting the Drain Hose
A: Remove the orange locking clip on the drain line elbow. Locate
the included 1/2” drain hose. Use a sharpie to mark 1/2” from one
end of the hose and push that end into the quick connect drain
port on the valve until it reaches or passes the 1/2” mark.
Replace the orange locking clip and pull the line to check that
it is secured.
B: Run the drain hose either overhead or along the oor to
the nearest laundry tub or drain. The drain hose should be a
minimum of 1/2” in width but if you are running the drain line
more than 20 ft linear, it is recommended to increase the hose
size to 3/4” and be sure there are no sags in the hose all the
way to the drain destination.
NOTE:
A direct connection into a waste drain is not recommended.
A physical air gap of at least 1.5” Should be used to avoid
bacteria and wastewater traveling back through the drain
line into the system.
*
13

System Installation
Have questions? Call 1-800-980-3335
5
A: The brine tank system is 90% pre-assembled. To nish the setup, begin by removing the black lid of the tank
and the white lid on the brine well. Push the brine line through the top hole on the side of the brine tank, and also
through the opening in the brine well. Connect the brine line to the quick connection in the oat valve and give it
a tug to make sure it is fully connected.
B: Place the white lid back on the brine well and pour
80 lbs (two bags) of water softener salt pellets and 5
gallons of tap water into the brine tank. Place the
black lid back on the brine tank.
Connecting the Brine Tank
NOTE:
The optional brine tank overll connection is not required since the brine well is equipped with an
automatic shutoff valve. If you want to utilize this feature, purchase and install a ½” plumbing hose
to this connection and run it to the drain.
*
BRINE
LINE
BRINE TANK
OVERFILL
BRINE
WELL LID
BRINE
WELL
FLOAT
VALVE
14

System Installation
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A: Place the Unit in the bypass position.
B: Locate the nearest faucet and remove the faucet screen (aerator) if there is any.
C: Turn on the cold water at the faucet.
D: Slowly turn on the main water supply to the system.
E: Let the water run for 5 minutes or until the system is free of any air or foreign materials.
F: Make sure there are no leaks in the plumbing system before proceeding. Shut off the sink
tap when the water runs clear.
IMPORTANT!
The system is not ready for service until you complete the Valve Programing
section in the following pages.
!
6
Finishing the Installation
BYPASS
POSITION
SERVICE
POSITION
15

1000 gAL
11:30
Valve Programing
A. Flow Meter Indicator
B. Time of day
C. Status
D. Volume remaining
E. Regeneration Mode
Timer
Meter Immediate
Meter Delay
Display Overview
Overview:
Have questions? Call 1-800-980-3335
Setting Button
WARNING!
DO NOT UNPLUG THE UNIT’S POWER SUPPLY
DURING REGENERATION!
!
Cancel Regeneration:
During regeneration, if there is a need to stop the
process, press the UP & DOWN buttons simultaneously
to stop regenerating. The display will return to the home
screen after a few moments.
NOTE:
Make sure the system is powered on before starting. Plug the power transformer into an approved power source.
Connect the power cord to the control valve head and before continuing ensure that 5 gallons of water and at least
80 lbs of salt (2 bags) have been added to the brine tank.
*
Up / Down Buttons
Cycle Button
The display will show as:
goto Sr
11:30
16

Valve Programing
1
System Startup
Programming The System
A: When power is supplied to the control, the screen will display the time of day, gallons remaining and the regeneration
mode. Press and hold the CYCLE button for 5 seconds until you see the words “goto bW” and then release the CYCLE
button. The backwash (bW) will be underway.
B: Once the valve is in the backwash (bW) cycle, you will see the 15-minute (015) countdown next to “bW”. Open the inlet
on the bypass valve slowly and allow water to enter the unit. If you hear any large “knocking” sounds, turn the red inlet
valve partially closed (not all the way) as the water is being fed too quickly and should be slowed. This process will
begin to purge air from the resin tank and ll the resin tank with water, allowing the air to escape to the drain line.
The water to the drain line will eventually start to run clear after 3-4 minutes.
C: After the backwash you will see the system move into the brine draw (bd). The brine draw is 60 minutes total and will
normally draw out the saltwater within 20-30 minutes leaving the rest of the time for the saltwater to bond with the
resin. After the brine draw (bd), the rapid rinse (rr) will start for a duration of 10 minutes. Allow the entire cycle to run so
the resin is rinsed clean.
D: When the rinse cycle is complete, the control screen will move on to the brine ll (bF). This phase will ll water back
into the brine tank. You should gradually start to see the water level rise to half a tank full. Let the entire brine ll nish.
E: When the regeneration cycle is complete, open the outlet side of the bypass completely allowing water to ow into
your home. From this point, locate the nearest treated water faucet. Remove the aerator screen and run the cold water
until the water is completely clear. Once done, shut off the faucet water and place the aerator screen back on the faucet.
Enter Setting Menu by pushing both the Setting button and Up button at the same time. The screen
will jump from the service screen with the faucet icon to the rst setting screen to set time.
2
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IMPORTANT!
The settings are pre-programmed from the factory to work with the majority of homes.
We recommend programming the system from settings 1 - 4 and leave settings 5 - 8 at
system default unless the condition of water requires adjustment.
!
1000 gAL
11:30
SEt - 1 tIME
11:30
FLASHING
17

Valve Programing
A: Press SETTINGS button to adjust the
time setting.
B: Press UP or DOWN buttons to
change hours.
Press the SETTINGS button to
accept and continue.
C: Press UP or DOWN buttons to
change minutes.
Press the SETTINGS button to accept
and continue to Advanced Settings.
Have questions? Call 1-800-980-3335
SEt - 1tIME
11:30
11:30
11:30
FLASHING
FLASHING
FLASHING
Setting Time Of Day
3
IMPORTANT!
The system will default to regenerate at 2 am in the morning based on the time entered in
the setting. Setting the correct time of the day will ensure that the system regenerates at
the corresponding regeneration time.
!
18

A: Press the SETTINGS button to adjust
the regeneration type setting.
B: Press UP or DOWN buttons to
change mode.
Press the SETTINGS button to accept
and continue.
Valve Programing
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Setting The Regeneration Type
4
IMPORTANT!
The system offers three mode types depending on your needs. It is recommend to set the system
at (tM) Time Meter mode which allows the system to regenerate at 2 am in the morning once the
gallons reaches zero.
!
FLASHING
SEt - 2 tYPE
11:30
FLASHING
tYpE- tM
11:30
TIME METER DELAYED
Regenerate at 2 am on the night
after the set gallon reaches zero.
TIMER
Allow system to regenerate based
on set time interval.
METER
Regenerate immediately after the
set gallon reaches zero.
NOTE:
It is recommended to set the system to
Time Meter Delayed.
*
/t/tM /M
Choose Between Time, Meter or Meter Delayed.
19

Valve Programing
Unit Capacity (Not Shown If Timer Mode Was Selected In 2nd Step)
5
A: Press SETTINGS button to adjust the
unit capacity setting.
B: Press UP or DOWN buttons to
change units.
Press the SETTINGS button to
accept and continue.
Have questions? Call 1-800-980-3335
IMPORTANT!
This setting will only appear if the either (M) Meter or (tM) Time Meter mode from the previous setting was selected.
User will not see this setting if (t) Timer mode was selected. The system default is 1000 gallons with the option to
change the unit measurement and the capacity of the water treated before the system goes through a regeneration.
It is recommended to set the unit of measurement at (gAL) gallons and also calculate the correct amount of gallons
the system can treat by going through the worksheet on page 22 of owner’s manual.
!
FLASHING
FLASHING
LM3
gAL
Gallons
(Recommended) Liters Cubic Meters
Set Unit Measurement - Gallons, Liters or Cubic Meters (Recommend Setting To Gallons For US)
SEt- 3 C-U
11:30
01000 gAL
11:30
20