Pro Series Pumps PHCC-1850 Operator's manual

Instruction Manual
& Safety Warnings
IMPORTANT: Even if you have the Pro Series 1850 Backup Sump
Pump System installed by someone else, you must read and follow
the safety information contained in this manual. Failure to do so
could result in property damage, serious injury, or death.
Battery Backup
Sump Pump
System
Table of Contents
Important Safety Warnings and
Instructions
Electrical Precautions 1
Battery Preparation 1
Battery Precautions 1
Introduction
Items Included in System 2
Additional Items Needed 2
System Specifications 2
Replacement Parts List 2
Pump & Pipe
Installation Instructions
Installation Options 3
Direct Discharge to Outside 4
Connection to Existing Discharge 5
Direct Discharge for Narrow Sumps 6
Connection to Existing Discharge
for Narrow Sumps 7
Battery Instructions
Preparation of the Battery 8
Control Unit Connections
Positioning the Float Switch 9
Connecting the Pump 9
Installing the Battery Fluid Sensor 9
Connecting the Battery 9
Connecting the Charger 9
Understanding the Warning
Lights and Alarms
Silencing the Alarm
During an Emergency 10
Battery Alarm 10
Cleaning Battery Terminals 10,11
Replacing the Battery 11,12
Fuse Alarm 12
Fluid Alarm 12,13
Pump Alarm 13
Replacing the Pump 13
Power Alarm 13
Charging 14
System Operating 14
Testing the System
Test-Reset-Silence Button 14
Testing the Float Switch 14
Using the Remote Notification
Remote Terminal 14
Remote Alarm 14
USB Data Port 14
Connect Modules 14
Maintenance Check List 14
Parts & Service Information
Technical support 14
Troubleshooting Guide 15
Warranty 15
This manual is for the
PHCC1850 which can
accommodate maintenance or
maintenance free batteries.
See pages 2 and 8 for details.

Important Safety
Warnings & Instructions
SAVE THESE INSTRUCTIONS. This manual
contains important SAFETY WARNIN S and
OPERATIN INSTRUCTIONS for the PHCC Pro
Series 1850 battery backup sump pump system.
You will need to refer to it before attempting any
installation or maintenance. ALWAYS keep these
instructions with the unit so that they will be
easily accessible.
Failure to read and follow these warnings and
instructions could result in property damage,
serious injury, or death. It is important to read
this manual, even if you did not install the Pro
Series backup sump pump system, since this
manual contains safety information regarding
the use and maintenance of this product.
DO NOT DISCARD THIS MANUAL.
ELECTRICAL PRECAUTIONS
This installation must be in accordance with
the National Electric Code and all applicable
local codes and ordinances.
Risk of electrical and fire hazard. May result
in death, serious injury, shock or burns. To
help reduce these risks, observe the
following precautions:
• DO NOT walk on wet areas of the basement
until all power has been turned off. If the
main power supply is in a wet basement, call
an electrician.
• NEVER handle the control unit with wet hands
or while standing on a wet surface.
• ALWAYS unplug the control unit and disconnect
the cables from the battery before attempting
any maintenance or cleaning.
• ALWAYS unplug the main pump when
installing or servicing the backup pump or
float switch to avoid electric shock.
• DO NOT expose the control unit to rain or
snow.
• DO NOT pull the cord when disconnecting the
control unit. Pull the plug.
• DO NOT use an extension cord unless
absolutely necessary. If an extension cord
must be used, be sure the plug has the same
configuration as the plug on the control unit.
• DO NOT use an attachment not recommended
or sold by the manufacturer. It may result in
a risk of fire or injury from an electrical shock.
• DO NOT operate the control unit if it has
received a sharp blow, been dropped, or
otherwise damaged in any way.
• DO NOT disassemble the control unit.
• DO protect the electrical cord from sharp
objects, hot surfaces, oil and chemicals. Avoid
kinking the cord.
• MA E SURE the supply circuit has a fuse or
circuit breaker rated to handle the power
requirements of this system.
When service is required, contact lentronics
technical support at 800-991-0466 or send an
e-mail to [email protected]. Return the
control unit to the manufacturer for any repairs
at the following address:
lentronics, Inc.
645 Heathrow Drive
Lincolnshire, IL 60069-4205
BATTERY PREPARATION
Sulfuric acid can cause blindness or severe
burns. Avoid contact with skin, eyes, or
clothing. In the event of an accident, flush
with water and call a physician immediately.
EEP OUT OF REACH OF CHILDREN.
To help reduce these risks, observe the
following precautions:
• Someone should be within range of your voice
or close enough to come to your aid when you
work near a lead-acid battery.
• Have plenty of fresh water and soap nearby in
case battery acid contacts skin clothing or
eyes.
• Wear eye and clothing protection and avoid
touching your eyes while working with battery
acid or working near the battery.
• If battery acid contacts skin or clothing, wash
immediately with soap and water. If acid
enters eye, immediately flood eye with
running cold water for at least 15 minutes and
get prompt medical attention.
• Battery posts and terminals contain lead,
lead compounds or chemicals known to the
State of California to cause cancer, birth
defects or other reproductive harm. Wash
hands after handling.
BATTERY PRECAUTIONS
Explosive gases could cause serious injury or
death. Cigarettes, flames or sparks could
cause battery to explode in enclosed spaces.
Charge in a well-ventilated area. Always
shield eyes and face from battery. eep vent
caps tight and level.
To help reduce these risks, observe the
following precautions:
• NEVER smoke or allow a spark or flame in the
vicinity of the battery.
• Use the Pro Series control unit for charging a
LEAD-ACID battery only. DO NOT use the
control unit for charging dry-cell batteries that
are most commonly used with home
appliances.
• Be sure the area around the battery is well-
ventilated.
• When cleaning or adding water to the battery,
first fan the top of the battery with a piece of
cardboard (or another non-metallic material)
to blow away any hydrogen or oxygen gas that
may have been emitted from the battery.
• DO NOT drop a metal tool onto the battery. It
might spark or short-circuit the battery and
cause an explosion.
• Remove personal metal items such as rings,
bracelets, watches, etc. when working with a
lead-acid battery. A short circuit through one
of these items can melt it, causing a severe
burn.
• ALWAYS remove the charger from the electrical
outlet before connecting or disconnecting the
battery cables.
• Check the polarity of the battery posts. The
POSITIVE (+) battery post usually has a larger
diameter than the NE ATIVE (-) post.
• When connecting the battery cables, first
connect the small ring on the end of the
BLACK wire to the NE ATIVE (-) post of the
battery, and then connect the large ring on the
end of the RED wire to the POSITIVE (+) post
of the battery.
• ALWAYS keep the cover secured on the battery
box by slipping the tabs through the fittings
on the front and back of the box.
DO NOT use this system to pump flammable
or explosive fluids such as gasoline, fuel oil,
kerosene, etc.
DO NOT use this system in pits handling raw
sewage or other hazardous liquids.
Page 1
!WARNING
!DANGER
!WARNING / POISON
!DANGER
POSITIVE POST HAS
LAR ER DIAMETER NE ATIVE POST HAS SMALLER DIAMETER
POSITIVE
POST NEGATIVE
POST
!DANGER

Introduction
The PHCC Pro Series 1850 backup sump pump
system is battery-operated. It is designed as an
emergency backup system to support your main
AC sump pump, and it will automatically begin
pumping any time the float switch is activated
by rising water. Should any malfunction or
emergency occur that involves the sump pump,
the battery, or the AC power, the Pro Series
system will sound an alarm. A light on the
display panel of the control unit will indicate
the cause of the alarm and the corrective action.
For added reliability, the float switch has, not
one, but two floats. Should one float fail to
operate, the second float automatically
activates the pump.
The Pro Series 1850 Sump Pump System
includes:
• A control unit with a dual float switch, a
battery fluid level sensor, battery cables,
and a 20 amp fuse
• A pump with a 1½” PVC pipe adapter
• A plastic wire tie for mounting the float
switch
• A battery box
• A battery charger
• A battery cap with a hole to accommodate
the fluid sensor
You wi a so need to supp y:
• A Pro Series 2200 or B12-90 Standby Battery*
DO NOT use an automotive batte y with this
system
DO NOT use a P o Se ies 1000 batte y with
this system. It will not un the pump as long
as the P o Se ies 2200 o B12-90 batte y
• 1½” rigid PVC pipe and fittings
• PVC primer and cement
• A union with hose clamps or a “Y” connector
and two (2) check valves, depending on the
installation method you use
• A surge protector (recommended)
• Six (6) quarts of 1.265 specific gravity
battery acid
* Pro Series standby batteries are specifically
designed to work with your battery backup
sump pump system. lentronics can not
guarantee the compatibility of other brands
of batteries. For optimal performance the use
of a Pro Series battery is recommended.
For narrow sump pits you wi need some
additiona parts:
• An “L” bracket at least six (6) inches long
(preferably one that will not rust)
• Two (2) stainless steel hose clamps
• One (1) stainless steel screw (#8-32 x 3/4”), a
matching washer & nut
To connect two batteries you wi need:
• Two (2) batteries of similar age and capacity
(so they will have equal power)
• Another battery box
• Two (2) acid packs to fill the dry batteries
• A set of battery cables with rings on both
ends to connect the two batteries together
(available from lentronics, Inc.)
Use of a Pro Series
Klunkless Check
Valve™ will provide
quieter operation.
(See back cover for
more information.)
Replacement Part Numbers
Pump . . . . . . . . . . . . . . . . . . . . . . . 1011007
Float switch assembly . . . . . . . . . . . 1020009
Fluid sensor assembly . . . . . . . . . . . 1014001
Pipe adapter . . . . . . . . . . . . . . . . . . 1120002
Charger . . . . . . . . . . . . . . . . . . . . . 1015001
Battery box . . . . . . . . . . . . . . . . . . 1113003
Battery filler bottle . . . . . . . . . . . . . . . BFB-P
Parallel jumper cable for 2 batteries . . . . . PJC
10’ Pump extension cable . . . . . . . . Pump-Ext
20’ Float extension cable . . . . . . . Float-DL-Ext
Call 800-991-0466 to order parts.
System Specifications
Power supply requirements . . . . . .115 volts AC
Pumping capacity . . . . . . . . . .2500 PH @ 0’
Pumping capacity . . . . . . . . .1850 PH @ 10'
Pump dimensions w/elbow . . . . . .75⁄8” H x 9”W
Pump housing & strainer . . . . . .non-corrosive,
will not rust
Pump . . . .can run dry for short periods of time
Float switch . . . . . . . . . .independent, can be
set at any level
Page 2
Control Unit
Battery Box
Charger
Cap
Wire Tie
Float Switch
Pipe Adapter
Pump
Battery
Wires Fluid Sensor

Pump & Pipe
Installation Instructions
There are two basic methods that can be used to
install the pump, a direct discharge to the
outside of the building, or a connection to an
existing discharge pipe. The same two options
apply in very narrow sump pits where the backup
pump must be mounted above the main pump.
Use a pit that conforms to all local codes, and
check the code to see if a gate valve or ball valve
is required.
Whenever possible, install your Pro Series backup
pump with a direct discharge to the outdoors.
By using this method, there will always be an
outlet for the water from the sump. During times
of very heavy rain, many storm sewers fill up. If
your pump is trying to discharge water into a full
sewer, there is nowhere for the water to go. By
discharging directly outdoors, there is always an
outlet for the water that is pumped out of the
sump. For this method, you will need to drill a
hole through a floor joist or the foundation from
the basement to the outside of the house.
If the direct discharge method is not possible or
convenient, the Pro Series pump can be
connected to the same line as your main AC
sump pump by installing a “Y” connector and
two (2) check valves.
In most cases, the backup pump will fit next to
the main AC pump in the sump pit. In very
narrow pits, the backup pump can be mounted
above the main AC pump. Try to fit the backup
pump on the floor of the sump first. Make sure
there is enough room so the backup pump and
the main pump do not touch each other.
Select the installation method that will best suit
your needs from the diagrams at the right. Full
instructions for each installation method are
provided on the following pages.
Installation will take a couple hours.
Page 3
NORMAL SUMP PIT
INSTALLATIONS
Installation B
Hookup to
Existing
Discharge Pipe
Page 5
Installation C
Direct Discharge
to Outside
Page 6
Installation D
Hookup to
Existing
Discharge Pipe
Page 7
Installation A
Direct Discharge
to Outside
Page 4
NARROW SUMP PIT
INSTALLATIONS
PUMP
WIRE
PIPE
ADAPTER
FLOOR
JOIST
MAIN
AC PUMP
RIGID
1-1/2"
PVC PIPE
CHECK
VALV E
1/8" HOLE
45º ELBOW
"Y" CONNECTOR
CHECK
VALV E
PRO SERIES
BACKUP PUMP
DRAIN TILE
SLOPE
PIPE
DOWN
BRICKS
1/8" HOLE
DRAIN TILE
SLOPE
PIPE
DOWN
"Y"
CONNECTOR
45º ELBOW
PUMP WIRE
1/8" HOLE
PIPE ADAPTER
HOSE CLAMPS
MAIN
AC PUMP
PRO SERIES
BACKUP PUMP
"L" BRACKET
CHECK
VALVE
CHECK
VALVE
FLOOR
JOIST
RIGID
1-1/2"
PVC PIPE
RIGID
1-1/2"
PVC PIPE
BRICKS
1/8" HOLE
PUMP
WIRE
PIPE ADAPTER
DRILL 1/8" HOLE
IF CHECK
VALVE USED
FLOOR
JOIST
MAIN
AC PUMP
SLOPE
PIPES
DOWN
RIGID
1-1/2"
PVC PIPE
UNION
OR CHECK
VALV E
CHECK
VALV E
PRO SERIES
BACKUP PUMP
DRAIN TILE
BRICKS
1/8" HOLE
PUMP WIRE
CHECK
VALV E
HOSE
CLAMPS
"L" BRACKET
FLOOR
JOIST
MAIN
AC PUMP
SLOPE
PIPES
DOWN
RIGID
1-1/2"
PVC PIPE
UNION
OR CHECK
VALV E
PIPE ADAPTER
DRILL 1/8" HOLE
IF CHECK
VALVE USED
DRAIN TILE
PRO SERIES
BACKUP PUMP
BRICKS
1/8" HOLE

Page 4
Pump & Pipe
Installation Instructions
INSTALLATION A:
DIRECT DISCHARGE TO THE OUTSIDE OF THE
BUILDING (Diagram A)
Unplug the main AC pump when installing
the backup pump to avoid electric shock.
Failure to do so could cause serious injury
or death.
1. Cut a piece of 1½” rigid PVC pipe long
enough to reach from the bottom of the
sump pit to one (1) foot above the floor.
Prime and cement it to the 1½” pipe adapter,
then screw the adapter into the pump.
2. Secure the pump wire so that the plug on the
end will not fall into the sump. Attach the
wire to the pipe with a piece of tape.
3. Place the pump with the PVC pipe
attachment on the bottom of the sump floor
next to the main AC pump. The pumps
should not touch each othe . Do not mount
the pump to any existing pipes; it should be
placed on the floor of the sump. A brick may
be placed under the pump if there are rocks
or other debris on the sump floor that may
clog the pump.
4. Attach a union or a check valve to the top of
the 1½” pipe. This will allow the pump to
be removed easily, should the need arise.
The path of the rest of the pipe and the details
of each installation will vary. Using sound
plumbing practices, route the discharge pipe to
an exterior wall via the shortest path with the
fewest turns. More turns will reduce the
pumping capacity. The pipe section exiting the
building should be on a downward slope so that
the water in the pipe will exit outside instead
of returning to the sump pit. Be sure to seal
the hole in the wall where the pipe exits, and
prime and cement or clamp all connections
securely to prevent leaking. (No check valve is
needed with this method of installation as long
as you use less than 20 feet of pipe.)
If you use more than a total of 20 feet of
pipe in the installation (including vertical
and horizontal runs), install a check valve in
place of the union. Make sure it is installed
with the arrow pointing up, or it will not
prevent the backflow of water. When a check
valve is used, a 1/8” hole must be drilled in
the PVC pipe above the Pro Series pump.
Drill the hole at a 45° angle toward the
bottom of the sump to avoid splashing water
outside the sump pit. Make sure the hole is
above the water line and below the check
valve. If a hole is not drilled above the
pump, an air lock may prevent the pump
from operating.
1
2
3
4
Diagram A
!DANGER
CAUTION
PUMP
WIRE
PIPE ADAPTER
DRILL 1/8" HOLE
IF CHECK
VALVE USED
FLOOR
JOIST
MAIN
AC PUMP
SLOPE
PIPES
DOWN
RIGID
1-1/2"
PVC PIPE
UNION
OR CHECK
VALVE
CHECK
VALVE
PRO SERIES
BACKUP PUMP
DRAIN TILE
BRICKS
1/8" HOLE

Page 5
Pump & Pipe
Installation Instructions
INSTALLATION B:
CONNECTION TO AN EXISTING DISCHARGE PIPE
(Diagram B)
Depending on your installation requirements,
PVC pipe lengths will vary. Cut the pipes and
assemble them as shown in photo #7. Do not
cement them togethe until you a e su e they a e
cut to the co ect lengths. It is important to
keep the discharge pipes on both pumps parallel
to each other, so that the pumps remain flat on
the floor of the sump. More detailed
instructions follow.
Unplug the main AC pump when installing the
backup pump to avoid electric shock. Failure
to do so could cause serious injury or death.
1. Cut a piece of 1½” rigid PVC pipe long enough
to reach from the bottom of the sump pit to
one (1) foot above the floor. Prime and
cement it to the 1½” pipe adapter, then screw
the adapter into the pump.
2. Install a check valve on the top of the PVC
pipe attached to the Pro Series pump. Make
sure it is installed with the arrow pointing up
or it will not prevent the backflow of water.
3. When a check valve is used, a 1/8” hole
must be drilled in the PVC pipe above the
Pro Series pump. Make sure it is above the
water line and below the check valve. Drill
the hole at a 45º angle toward the bottom
of the sump to avoid splashing water
outside the sump pit. If a 1/8” hole is not
drilled in the pipe above the pump, an air
lock may prevent the pump from operating.
4. If there is no check valve on the discharge
pipe of the main AC pump, one must be
installed at this time. Cut the discharge pipe
approximately one (1) foot above the floor.
Install a check valve on the top of the pipe
and tighten the bottom hose clamp. Now
prime and cement a small piece of 1½” PVC
pipe to the bottom of a “Y” connector. Prime
and cement the top of the “Y” assembly to the
discharge pipe with the “Y” extension facing
down toward the backup pump. Now connect
the bottom of the assembly to the check valve
and tighten the hose clamp.
Failure to install a check valve between the
“Y” connector and the main AC pump will
cause the main system to not operate
properly. A 1/8” hole must also be drilled in
the PVC pipe above the pump.
5. Secure the pump wire so that the plug on the
end will not fall into the sump. Attach the
wire to the pipe with a piece of tape.
6. Place the pump with the PVC pipe attachment
on the bottom of the sump floor next to the
main AC pump. The pumps should not touch
each othe . Do not mount the pump to any
existing pipes; it should be placed on the
floor of the sump. A brick may be placed
under the pump if there are rocks or other
debris on the sump floor that may clog the
pump.
7. Connect a piece of 1½” PVC pipe above the
check valve of the Pro Series pump, and
attach a 45° elbow to that pipe. Extend
another piece of pipe to reach from the 45°
elbow to the “Y” connector on the other pipe.
8. Prime and cement all pipe connections
securely to prevent leaking, and tighten all
the hose clamps.
PUMP
WIRE
PIPE
ADAPTER
FLOOR
JOIST
MAIN
AC PUMP
RIGID
1-1/2"
PVC PIPE
CHECK
VALVE
1/8" HOLE
45º ELBOW
"Y" CONNECTOR
CHECK
VALVE
PRO SERIES
BACKUP PUMP
DRAIN TILE
SLOPE
PIPE
DOWN
BRICKS
1/8" HOLE
Diagram B
4
5
6
7
23
CAUTION
!DANGER
1
CAUTION

Page 6
Pump & Pipe
Installation Instructions
INSTALLATION C:
DIRECT DISCHARGE TO THE OUTSIDE OF THE
BUILDING FOR NARROW SUMP PITS
(Diagram C)
Unplug the main AC pump when installing
the backup pump to avoid electric shock.
Failure to do so could cause serious injury or
death.
1. Attach an “L” bracket to the discharge pipe of
the main AC pump with two (2) stainless steel
hose clamps. Position the bracket so the
bottom of the “L” is just above the top of the
main pump, and out of the way of any float
switch on the main pump.
2. (a) Remove the black bottom strainer of the
pump by pressing in the two tabs on the
strainer and pushing down. There are holes
suitable for mounting on the bottom of the
strainer. (b) Using the #8-32 x ¾” stainless
screw, washer and nut, attach the strainer to
the “L” bracket. (c) Once the strainer is
attached, simply press the rest of the pump
onto the mounted strainer.
3. Secure the pump wire so that the plug on the
end will not fall into the sump. Attach the
wire to the pipe with a piece of tape.
4. Cut a piece of 1½” rigid PVC pipe long enough
to reach from the elbow of the backup pump
to one (1) foot above the floor. Prime and
cement it to the 1½” pipe adapter, then screw
the adapter into the pump.
5. Attach a union or check valve to the top of
the 1½” PVC pipe. This will allow the pump
to be removed easily, should the need arise.
The path of the rest of the pipe and the details
of each installation will vary. Using sound
plumbing practices, route the discharge pipe to
an exterior wall via the shortest path with the
fewest turns. More turns will reduce the
pumping capacity. The pipe section exiting the
building should be on a downward slope so that
the water in the pipe will exit outside instead of
returning to the sump pit. Be sure to seal the
hole in the wall where the pipe exits, and prime
and cement or clamp all connections securely to
prevent leaking. (No check valve is needed with
this method of installation as long as you use less
than 20 feet of pipe.)
If you use more than a total of 20 feet of pipe
in the installation (including vertical and
horizontal runs), install a check valve in place
of the union. Make sure it is installed with
the arrow pointing up or it will not prevent
the backflow of water. When a check valve is
used, a 1/8” hole must be drilled in the PVC
pipe above the Pro Series pump. Drill the
hole at a 45° angle toward the bottom of the
sump to avoid splashing water outside the
sump pit. Make sure the hole is above the
water line, and below the check valve. If a
hole is not drilled above the pump, an air lock
may prevent the pump from operating.
PUMP WIRE
CHECK
VALVE
HOSE
CLAMPS
"L" BRACKET
FLOOR
JOIST
MAIN
AC PUMP
SLOPE
PIPES
DOWN
RIGID
1-1/2"
PVC PIPE
UNION
OR CHECK
VALVE
PIPE ADAPTER
DRILL 1/8" HOLE
IF CHECK
VALVE USED
DRAIN TILE
PRO SERIES
BACKUP PUMP
BRICKS
1/8" HOLE
Diagram C
2c 3
5
4
CAUTION
!DANGER
12b2a
“L” BRACKET

Page 7
Pump & Pipe
Installation Instructions
INSTALLATION D:
CONNECTION TO EXISTING DISCHARGE PIPE
FOR NARROW SUMP PITS
(Diagram D)
Depending on your installation requirements, PVC
pipe lengths will vary. Cut the pipes and assemble
them as shown in photo #8. Do not cement them
togethe until you a e su e they a e cut to the
co ect lengths. It is important to keep the
discharge pipes on both pumps parallel to each
other, so that the pumps remain flat on the floor
of the sump. More detailed instructions follow.
Unplug the main AC pump when installing the
backup pump to avoid electric shock. Failure
to do so could cause serious injury or death.
1. Attach an “L” bracket to the discharge pipe of
the main AC pump with two (2) stainless steel
hose clamps. Position the bracket so the
bottom of the “L” is just above the top of the
main pump, and out of the way of any float
switch on the main pump.
2. (a) Remove the black bottom strainer of the
pump by pressing in the two tabs on the
strainer and pushing down. There are holes
suitable for mounting on the bottom of the
strainer. (b) Using the #8-32 x ¾” stainless
screw, washer and nut, attach the strainer to
the “L” bracket. (c) Once the strainer is
attached, simply press the rest of the pump
onto the mounted strainer.
3. Secure the pump wire so that the plug on the
end will not fall into the sump. Attach the
wire to the pipe with a piece of tape.
4. Cut a piece of 1½” rigid PVC pipe long enough
to reach from the elbow of the backup pump
to one (1) foot above the floor. Prime and
cement it to the 1½” pipe adapter, then screw
the adapter into the pump.
5. Install a check valve on the top of the PVC
pipe attached to the Pro Series pump. Make
sure it is installed with the arrow pointing up
or it will not prevent the backflow of water.
6. When a check valve is used, a 1/8” hole
must be drilled in the PVC pipe above the
Pro Series pump. Make sure it is above the
water line and below the check valve. Drill
the hole at a 45º angle toward the bottom
of the sump to avoid splashing water
outside the sump pit. If a 1/8” hole is not
drilled above the pump, an air lock may
prevent the pump from operating.
7. If there is no check valve on the discharge
pipe of the main AC pump, one must be
installed at this time. Cut the discharge pipe
approximately one (1) foot above the floor.
Install a check valve on the pipe and tighten
the bottom hose clamp. Now prime and
cement a small piece of 1½” PVC pipe to the
bottom of a “Y” connector. Prime and cement
the top of the “Y” assembly to the discharge
pipe with the “Y” extension facing down
toward the backup pump. Now connect the
bottom of the assembly to the check valve
and tighten the hose clamp.
Failure to install a check valve between the
“Y” connector and the main AC pump will
cause the main system to not operate
properly. A 1/8” hole must also be drilled in
the PVC pipe above the pump.
8. Connect a piece of 1½” PVC pipe above the
check valve of the Pro Series pump, and
attach a 45° elbow to that pipe. Extend
another piece of pipe to reach from the 45°
elbow to the “Y” connector on the other pipe.
9. Prime and cement all pipe connections
securely to prevent leaking, and tighten all
the hose clamps.
!DANGER
DRAIN TILE
SLOPE
PIPE
DOWN
"Y"
CONNECTOR
45º ELBOW
PUMP WIRE
1/8" HOLE
PIPE ADAPTER
HOSE CLAMPS
MAIN
AC PUMP
PRO SERIES
BACKUP PUMP
"L" BRACKET
CHECK
VALVE
CHECK
VALVE
FLOOR
JOIST
RIGID
1-1/2"
PVC PIPE
RIGID
1-1/2"
PVC PIPE
BRICKS
1/8" HOLE
47
5 6
Diagram D
8
13
2a 2b 2c
“L”
BRACKET
CAUTION
CAUTION

Page 8
Battery Instructions
This system will accommodate both PHCC Pro
Series B-2200 wet cell as well as the B12-90
maintenance free (A M) batteries. To double the
runtime of the backup system, two of the same
model batteries can be connected together. The
batteries should be of similar age. Connecting an
old and new battery together will not charge
properly. Specific connection instructions will be
explained on page 10.
• The use of automotive batteries is NOT
recommended. Automotive batteries are not
designed for this application. They will only
run the pump for a short time and will have
a shorter life than a standby battery.
• The battery fluid sensor is designed to fit
the Pro Series Standby batteries. Measuring
the battery fluid is one of the most
important features of the system, since
about 80% of backup sump pump failures
are the result of a battery that has dried out.
• Pro Series standby batteries are specifically
designed to work with your battery backup
sump pump system. Glentronics can not
guarantee the compatibility of other brands
of batteries. For optimal performance the
use of a Pro Series battery is recommended.
DO NOT insert the fluid sensor into any
battery except a Pro Series battery. DO NOT
drill a hole in another brand of battery to
accommodate the fluid sensor. DO NOT use
the enclosed battery cap on any battery
except a Pro Series battery. DO NOT drill a
hole in the cap of another brand of battery to
accommodate the fluid sensor. Batteries emit
explosive gases which can cause serious
injury or death.
PREPARING THE PRO SERIES
STANDBY BATTERY
The Pro Series Standby batteries are shipped dry
(without acid) so they never lose power before you
take them home. A battery is activated when the
acid is added, and then it slowly begins to
deteriorate as it ages. By adding the acid just
before use, the battery will always be fresh. Use
1.265 specific gravity battery acid to fill the
battery. It is available where you purchased the
battery.
PRO SERIES BATTERIES COME IN TWO
CONFI URATIONS. THE TOPS OF THE BATTERIES
LOOK DIFFERENT, AND THE DIRECTIONS FOR
FILLIN THE BATTERIES AND CONNECTIN THE
FLUID SENSOR WILL VARY SLI HTLY. IF THE TOP
OF YOUR BATTERY LOOKS LIKE PHOTO A, FOLLOW
THE INSTRUCTIONS ON THIS PA E. IF THE TOP OF
YOUR BATTERY LOOKS LIKE PHOTO B, FOLLOW THE
INSTRUCTIONS ON PA E 9.
Contains sulfuric acid. Wear eye and clothing
protection. If battery acid contacts skin or
clothing, wash immediately with soap and
water. If acid enters eyes, flush with water
for 15 minutes, and get prompt medical
attention. Review the safety instructions on
page 1.
TO FILL THE BATTERY
1. Remove the cover of the battery box by
pushing in the tabs on the front and back of
the box and lifting up.
2. Place the battery box on the floor. Place the
dry (unfilled) battery into the battery box.
Remove the foil seal on the top of the battery.
3. Carefully push in the perforated tab at the top
of the acid pack. Lift up the large tab and pull
out the dispensing hose. Hold the hose upright
above the pack and squeeze the hose forcing
all the acid back into the pack.
4. Position the acid pack and battery as shown at
the right. Pinch the end of the hose together
and cut off the tip. Insert the end of the hose
into each cell. Control the flow by pinching
the hose with thumb and forefinger. Fi each
ce of the battery to a eve just covering the
battery p ates, and then go back and top off
each ce equa y. It is important to have a
the ce s fi ed equa y or the battery wi not
operate proper y. The acid should reach a
level about ¼” below the cap ring as shown in
the diagram below. DO NOT OVERFILL THE
BATTERY. (Diagram E)
A newly filled battery will sometimes require
additional acid after about 20 minutes. Re-
examine the fill level, and add additional acid if
necessary. The battery acid may bubble at this
time and give off a sulfur-like smell, but this is
normal. After the battery has been filled, screw
the six (6) caps securely on the top of the battery.
The battery will be charged 70-80% 30 minutes
after adding the acid. The system will then finish
charging the battery. During this time the alarm
may sound.
When you fill the battery for the FIRST time, it
will be the ONLY time you add acid to the
battery. In the future, when the fluid level is
low, add distilled water to the cells. NEVER add
more acid.
If your battery looks like the battery above, follow
these instructions.
1. Remove the cover of the battery box by
pushing in the tabs on the front and back of
the box and lifting up.
CAUTION
!DANGER
CAUTION
!DANGER / POISON
2nd LEVEL
1st LEVEL
PLATES
CELL WALL
1 1st LEVEL, COVERTHE PLATES

THE BOTTOM OF THE CAP RINGS
BATTERY TERMINALS
BATTERY CAP RINGS
CROSS SECTION OF BATTERY
1. Fill to 1st level, cover
the plates
2. Then fill to 2nd level,
just below the bottom
of the cap rings
Diagram E
Do not throw an
old battery in the
trash. Take it to a
service station or
recycling center.
1
4
3
BATTERY A
2
BATTERY B

2. Place the battery box on the floor. Place the
dry (unfilled) battery into the battery box.
Remove the two battery caps by lifting them up
with a screwdriver. DO NOT lift the cap by
prying it up from the groove on the back of the
cap. It may damage the vent.
3. Carefully push in the perforated tab at the top
of the acid pack. Lift up the large tab and pull
out the dispensing hose. Hold the hose upright
above the pack and squeeze the hose forcing
all the acid back into the pack.
4. Position the acid pack and battery as shown
below. Pinch the end of the hose together and
cut off the tip. Insert the end of the hose into
each cell. Control the flow by pinching the
hose with thumb and forefinger. Fi each ce
of the battery to a eve just covering the
battery p ates, and then go back and top off
each ce equa y. It is important to have a
the ce s fi ed equa y or the battery wi not
operate proper y. The acid should reach a
level about ¼” below the cap ring as shown on
page 8. DO NOT OVERFILL THE BATTERY.
(Diagram E)
A newly filled battery will sometimes require
additional acid after about 20 minutes. Re-
examine the fill level, and add additional acid if
necessary. The battery acid may bubble at this
time and give off a sulfur-like smell, but this is
normal. After the battery has been filled, press
the caps securely on the top of the battery.
When you fill the battery for the FIRST time, it
will be the ONLY time you add acid to the battery.
In the future, when the fluid level is low, add
distilled water to the cells. NEVER add more acid.
Battery Maintenance
Measuring the battery fluid level is one of the
most important features of the system. It is
important to check the battery fluid levels at least
once every 4-6 months. Detailed instructions on
adding distilled water to the battery can be found
within the Understanding the Warnings &
Alarms section of this manual (page 12,
3 The
fluid in the battery is low). If you are not using
a PHCC Pro Series standby battery, you cannot use
the battery fluid sensor. You will need to attach
the fluid sensor to the POSITIVE (+) post of the
battery or the alarm will sound continuously. The
system will NOT warn you if the fluid level is low
in this configuration. You will need to check your
battery every couple of months to see if it needs
water. If the battery dries out, the system will not
work. If you are using a maintenance free battery
or sealed A M battery you will also need to attach
the fluid sensor to the POSITIVE (+) post of the
battery or the or the alarm will sound
continuously.
Control Unit Connections
Risk of electrical shock or battery explosion,
which can cause serious injury or death. Unplug
the main AC pump to avoid electrical shock.
Wear eye protection. Work in a well-ventilated
area. Do not smoke or allow a spark or flame in
the vicinity of the battery. Avoid dropping metal
tools on the battery. If battery acid contacts
eyes, flush with water for 15 minutes and get
prompt medical attention. Review the safety
instructions on page 1.
When you position the battery with the control
unit on the top, be sure the charger cord will
reach the AC power outlet, and the pump cable
and the float switch will reach the
bottom of the sump. Position the
unit in a well-ventilated area.
(Diagram F)
1. Positioning the dual float switch:
The float switch will activate the
pump when the water raises either
float, and it will remain running as
long as the water is above the
float. When the water drops below
the float switch, an internal timer
in the control unit will keep the
pump running an additional 25
seconds to empty the sump pit.
The switch should be mounted
about six (6) inches above the
water level line in the sump pit.
Attach the float switch very
securely to the discharge pipe with
the plastic wire tie. Be su e the
switch is positioned ve tically with
the mounting b acket at the top.
Do not tilt the switch. Do not position the float
switch on the side of the discha ge pipe facing
the d ain tile o any incoming ush of wate !
2. Connecting the pump: Remove the security
tag from the pump and plug the pump wires
into the pump connector on the back of the
control unit. Keep the backup pump wire, the
AC pump wire, and the float wire separate from
each other. Do not let them cross on the final
installation.
3. Installing the battery fluid sensor: PRO
SERIES BATTERIES COME IN TWO
CONFI URATIONS. THE HOLE FOR THE FLUID
SENSOR IS MARKED BY AN ARROW ON THE TOP
OF EACH BATTERY. Remove the cover of the
battery box by pushing in the tabs on the front
and back, then lifting up. Fan the area around
the top of the battery with a piece of cardboard
(or another non-metallic material) to remove any
hydrogen or oxygen gas that may have been
emitted from the battery. (a) If the top of the
battery has six small battery caps, replace the
battery cap that is 2nd from the POSITIVE (+)
post with the battery cap that is provided in
the Pro Series package. An arrow on the top of
the battery marks this position. There are two
holes in this battery cap. Insert the fluid
sensor in the hole that is off-center on the top
of the cap. Do not glue the sensor into the
cap. (b) If the top of the battery has two large
caps, place the fluid sensor in the hole molded
on the top of the battery. It is located in the
second cell from the positive post, and the
location is marked by an arrow on the top
label. Hold the sensor straight up and press it
firmly into the hole. Do not bend the sensor.
If you are not using the Pro Series 2200
Standby battery,
you cannot use the
battery fluid
sensor. However,
you must attach the
sensor to the
Page 9
BATTERY CABLE
SENSOR WIRE
SENSOR
TERMINAL
BATTERY
BATTERY
BOX
AC
OUTLET
SURGE
PROTECTOR CONTROL
UNIT
PUMP
WIRE
PRO SERIES PUMP
MAIN AC PUMP
WIRE
TIE
AC
PUMP
WIRE
UNION
OR
CHECK
VALVE
WATER
LEVEL
LINE
CHARGER
FLOOR JOIST
SLOPE
PIPES
DOWN
DRAIN TILE
1/8" HOLE
DRILL 1/8" HOLE
IF CHECK
VALVE USED
FLOAT SWITCH
PIPE ADAPTER
FLOAT WIRE
Diagram F
!DANGER
CAUTION
4
3
2
CAUTION
2
FUSE
CHARGER
3a
PUMP
13b

POSITIVE (+) post of the battery or the alarm
will sound continuously. The Pro Series sump
pump system will not warn you if the fluid level
is low in this configuration. You will need to
check your battery every couple of months to
see if it needs water. If the battery dries out,
the system will not work. If you are using a
maintenance-free battery, you cannot add fluid
to the battery. The sensor MUST be attached to
the POSITIVE (+) post of the maintenance free
battery to disconnect the fluid alarm.
4. Connecting the battery: (a) Remove the wing
nuts from the battery terminals. Remove the
security tag from the battery cables. Attach
the battery cables to the battery…the BLACK
wire to the NE ATIVE (-) post, and the RED
wire to the POSITIVE (+) post. Replace the
wing nuts and tighten them.
Note: Connecting the cables to the w ong posts
will damage the cont olle .
(b) If you are connecting two batteries to the
system, before you replace the wing nuts,
connect the additional cable to the two
batteries….the BLACK wires to the POSITIVE
(+) posts and the WHITE wires to the
NE ATIVE (-) posts of each battery. NEVER
attach one end of the positive wire to the
positive post and the other end of the
positive wire to the negative post on the
other battery.
5. Connecting the charger: Immediately plug
the charger into the charger hole on the back
of the control unit, then into an AC outlet on
the wall. (You should provide additional
protection for the control unit by using a
surge protector.)
6. If the pump alarm is sounding, press the RED
button on the front of the control panel to
reset the alarm.
7. Secure the cover on the battery box by
slipping the tabs through the fittings on the
front and back of the box.
8. BE SURE TO PLUG IN THE MAIN AC PUMP
WHEN YOU FINISH THE INSTALLATION.
Understanding the
Warnings & Alarms
The Pro Series control unit features a series of
warning lights that pinpoint potential problems. In
addition, an alarm sounds to alert you to the
problem. In some cases the lights and alarm will go
off automatically when the problem has been
solved. In others, the RED button on the front of
the control panel must be pushed to reset the
alarm. Refer to the table below for a quick review of
the features and their corresponding alarm status.
SILENCING THE ALARM DURING AN
EMERGENCY
The Pro Series 1850 allows you to silence some
of the alarms during an emergency, however the
warning lights will remain on until the problem
is corrected.
• Press the RED button on the front of the
control panel for one (1) second to reset the
“Pump was activated” alarm, and silence the
“Fluid level” and “AC power” alarms for two
(2) minutes.
• Press the RED button for five (5) seconds to
silence these alarms for 24 hours. A brief
buzzing sound will notify you that the alarms
have been silenced. The alarms will
automatically reactivate in 24 hours if the
warning condition still exists.
1 The battery terminals are corroded or the
battery is defective
This light and alarm will come on when the
control unit detects that there is less than ½
hour of pumping power left in the battery, or
that the battery is defective. The alarm cannot
be silenced, because action needs to be taken to
protect your basement. If your battery is more
than five (5) years old, replace it. If not, here
are several situations that would cause the pump
to run the battery for an extended time and
discharge the battery: Check the list below
before you replace the battery.
• If the bottom light on the controller is also
on, it means that the unit is not receiving AC
power. Either the AC power is out, the circuit
breaker has blown, or the outlet is bad.
When the problem is corrected, the battery
should recharge.
• If the fourth light on the controller is also on,
check your main pump for failure. The backup
pump may have been activated repeatedly if
your main AC pump is broken, or you are
experiencing heavy rains and your main pump
cannot keep up with the inflow of water. You
may need to upgrade or replace your main
pump. When the problem is corrected, the
battery should recharge.
• If no other lights are on, this means the
terminals may be corroded, and the battery
cannot charge properly. Unplug the charger
from the wall outlet. Then, check the battery
cables and the battery terminals for
corrosion. Clean and tighten them as needed.
The procedure is described in the next column
and on page 11.
• If the battery terminals have been cleaned
and the light is still on, there could be a
problem with the controller or the battery.
The best way to determine if the battery is
the problem is to have it charged and load
tested at any local car service station. If the
battery is bad and less than one (1) year old,
it can be returned to the place of purchase for
a replacement (receipt required). If the
battery is good, contact lentronics’ service
department for further instructions. The
phone number is 800-991-0466.
If the battery alarm goes on while the pump is
running and the power is out, you will have a
minimum of one-half (1/2) hour of continuous
pumping time to replace the battery. (In most
cases, the pump does not run continuously, and
therefore, you actually have a longer time to
replace it.) You will not be able to silence the
alarm. Left unattended, the basement will flood.
In a severe emergency, if a replacement battery
is not available, you could temporarily use your
car battery, or recharge this battery by
connecting it to your car battery.
Once the AC power is restored, the battery will
Page 10
5
FUSE
CHARGER
PUMP
POSITIVE
POST NEGATIVE
POST
4a
1
2
3
4
56
7
Battery problem No No, must push
RED button
Fuse/pump problem No Yes
Battery fluid low Yes Yes
Pump was activated Yes No, must push
RED button
Power problem Yes Yes
Alarm can be
silenced before
problem is
corrected
Alarm shuts off
automatically
when the problem
is corrected
Warning
4b

Page 11
recharge automatically, unless it is old or
damaged. The alarm will remain on until the RED
button on the front panel of the control unit is
pressed for one (1) second.
In the event that your Pro Series sump pump
system has pumped for an extended period of time,
the battery may be very depleted. In this
condition, when the AC power is returned to the
unit, a battery alarm will continue to sound. The
battery may need a longer period to recharge.
Press the RED button on the front panel of the
control unit for five (5) seconds to silence the
alarm.
For a faster recharge, an automotive or marine
battery charger can be used to recharge the
battery. Follow the manufacturer’s instructions
and safety information included with the charger.
When another charger is used, first disconnect
the Pro Series charger from the control unit,
and then disconnect the control unit from the
battery. Using another charger without
disconnecting the control unit will destroy the
control unit and void the warranty.
TO CLEAN THE BATTERY TERMINALS
AND CABLES
Risk of electrical shock or battery explosion,
which can cause serious injury or death. Wear
eye protection. Work in a well-ventilated
area. Do not smoke or allow a spark or flame
in the vicinity of the battery. Avoid dropping
metal tools on the battery. If battery acid
contacts eyes, flush with water for 15 minutes
and get prompt medical attention. Review the
safety instructions on page 1.
REFER TO THE PHOTOS AT LEFT
1. Unplug the charger from the wall outlet.
2. Remove the cover of the battery box by
pushing in the tabs on the front and back,
then lifting up.
3. Fan the area around the top of the battery
with a piece of cardboard (or another non-
metallic material) to remove any hydrogen or
oxygen gas that may have been emitted from
the battery.
4. Remove the fluid sensor from the battery.
Unscrew the wing nuts. Remove the battery
cables.
5. Clean the battery posts with a battery
terminal cleaner or a wire brush.
6. Clean any corrosion off of the ring connectors
on the ends of the battery wires. Us a stiff
brush or sandpaper. DO NOT apply corrosion
resisting sprays or pads to the terminal rings
or posts after you have cleaned them, since
this could prevent the system from charging
properly.
7. Replace the fluid sensor in the top of the
battery. Replace the battery cables, BLACK to
the NE ATIVE (-) post and RED to the
POSITIVE (+) post. Tighten the wing nuts.
8. Secure the cover on the battery box by
slipping the tabs through the fittings on the
front and back of the box.
9. Plug the charger back into the wall outlet.
(You should provide additional protection for
the control unit by using a surge protector.)
10. If any of the alarms are sounding, press the
RED button on the front panel of the control
unit for one (1) second.
REPLACING THE BATTERY
Risk of electrical shock or battery explosion,
which can cause serious injury or death. Wear
eye protection. Work in a well-ventilated
area. Do not smoke or allow a spark or flame
in the vicinity of the battery. Avoid dropping
metal tools on the battery. If battery acid
contacts eyes, flush with water for 15 minutes
and get prompt medical attention. Review the
safety instructions on page 1.
REFER TO THE PHOTOS AT RIGHT
1. Unplug the charger from the wall outlet.
2. Remove the cover of the battery box by
pushing in the tabs on the front and back,
then lifting up.
7
5
!DANGER
6
2
3
4
Remove
8c
8b
8a
2
3
4
5
6
Remove
7
8
!DANGER
!WARNING
9

3. Fan the area around the top of the battery
with a piece of cardboard (or another non-
metallic material) to remove any hydrogen or
oxygen gas that may have been emitted from
the battery.
4. Remove the fluid sensor from the top of the
battery. Unscrew the wing nuts and remove
the battery cables.
5. Remove the old battery from the battery box
and place the new battery in the box. Fill the
battery following the instructions on page 8.
6. Clean any corrosion off of the ring connectors
on the ends of the battery wires. Use a stiff
brush or sandpaper. DO NOT apply corrosion
resisting sprays or pads to the terminal rings
or posts after you have cleaned them, since
this could prevent the battery from charging
properly.
7. Replace the battery cables, BLACK to the
NE ATIVE (-) post and RED to the POSITIVE
(+) post. Tighten the wing nuts.
8. Insert the fluid sensor in the top of the
battery. (a) If your battery has six (6) caps on
the top, rinse and dry the bottom of the
yellow cap with the extra hole from the old
battery to remove any residue. Replace the
battery cap in the cell that is 2nd from the
POSITIVE post with the cap from the old
battery. Insert the fluid sensor in the cap. (b)
If your battery has two caps, each covering
three (3) battery cells, insert the fluid sensor
in the top of the battery next to the arrow.
(c) If using a maintenance free battery you
must attach the fluid sensor to the positive
post of the battery to silence the fluid alarm.
Replace the cover on the battery box.
9. Plug the charger back into the wall outlet.
(You should provide additional protection for
the control unit by using a surge protector.)
10. If any of the alarms are sounding, press the
RED button on the front of the control panel
for one (1) second.
2
Replace the fuse with a 20 amp auto fuse
Unplug the main AC pump before servicing the
backup pump to avoid electric shock. Failure
to do so could cause serious injury or death.
This alarm indicates that the 20 amp safety fuse
on the back of the control unit has blown. This
can be the result of a clogged pump motor, or
pump wires that have been shorted out.
To determine the problem:
REFER TO THE PHOTOS AT LEFT
1. Check the pump plug in the back of the unit
to make sure it is firmly connected. Check the
pump wires to make sure they are connected
securely to the pump plug. Check the rest of
the pump wires for any possible breaks.
2. If the pump wires are intact, the pump may be
clogged. (a) Disconnect the control unit from
the wall outlet, and disconnect the battery
cables and the fluid sensor. (b) Release the
union or check valve and remove the pump
and rigid PVC pipe section from the sump pit.
(c) Clear any debris from the strainer, and
then reconnect the pump to the discharge
pipe. (d) Connect the control unit, and the
battery cables to the battery…the BLACK wire
to the NE ATIVE (-) post, and then the RED
wire to the POSITIVE (+) post. Tighten the
wing nuts on the battery posts. (e) Plug the
control unit back into the wall outlet.
3. (a) Check the DC fuse by pulling it out of the
fuse holder. (b) If the wires are burned and
broken, replace the fuse with a 20 amp DC
safety fuse. If the fuse blows again, unplug
the computer control unit from the wall and
disconnect the battery cables from the battery.
Then call lentronics technical support for
instructions at 800-991-0466. You may need to
replace the pump.
4. Plug the main AC pump back into the wall
outlet.
3 The fluid in the battery is low
Risk of electrical shock or battery explosion,
which can cause serious injury or death.
Wear eye protection. Work in a well-
ventilated area. Do not smoke or allow a
spark or flame in the vicinity of the battery.
Avoid dropping metal tools on the battery.
If battery acid contacts eyes, flush with
water for 15 minutes and get prompt
medical attention. Review the safety
instructions on page 1.
REFER TO THE PHOTOS AT RIGHT
If this warning light and alarm are on, you need
to add distilled water to the battery. Battery
fluid levels should be checked once every four
months.
1. Unplug the charger from the wall outlet.
2. Remove the cover of the battery box by
pushing in the tabs on the front and back,
then lifting up.
3. Fan the area around the top of the battery
with a piece of cardboard (or another non-
metallic material) to remove any hydrogen or
oxygen gas that may have been emitted from
the battery.
4. U nscrew the wing nuts and remove the battery
cables and the fluid sensor from the battery.
5. Remove battery caps.
6. Add distilled water to the battery filler bottle
and replace the nozzle. Place the battery filler
into each cell of the battery and press down.
It will fill the battery cell to the correct level
and stop automatically. If distilled water is
not available, tap water with a low mineral
content may be used. Well water is not
recommended. NEVER ADD MORE ACID.
Page 12
!DANGER
1
3a
2b
FUSE
CHARGER PUMP
FUSE
CHARGER PUMP
2c
2a
Remove
!DANGER
2
3
4
Remove
3b
GOOD BLOWN
2d
5

7. Replace the battery caps. Replace the fluid
sensor in the hole on the top of the battery or
in the yellow cap, depending on which battery
you own. Be sure the fluid sensor is positioned
in the second cell from the positive post. The
hole is marked with an arrow. Replace the
battery cables…the BLACK wire to the NE ATIVE
(-) post, and the RED wire to the POSITIVE (+)
post. Replace the wing nuts and tighten.
8. Replace the cover on the battery box.
9. Plug the charger back into the outlet. (You
should provide additional protection for the
control unit by using a surge protector.)
10. If any of the alarms are sounding, press the
RED button on the front of the control panel
for one (1) second.
4 The pump was activated
When the water rises in the sump pit and
activates the float switch, the pump will begin
pumping, and the “Pump was activated” light
and alarm will turn on. Try to determine what
caused the system to activate.
• Check the main AC pump for failure. It may not
be working, the float switch may be stuck, or it
may be too small to handle the inflow of water.
• Make sure the check valve is working and
installed correctly
• Make sure the discharge pipe is not clogged or
frozen
• If the power was out, the backup pump was
automatically activated. You need to push the
RED button on the front of the control panel
to silence the alarm.
REPLACING THE PUMP
Unplug the main AC pump when installing or
servicing the backup pump to avoid electric
shock. Failure to do so could cause serious
injury or death. Review the safety
instructions on page 1.
REFER TO PHOTOS BELOW
1. Unplug the charger from the wall outlet.
2. Remove the cover of the battery box by
pushing in the tabs on the front and back,
then lifting up.
3. Fan the area around the top of the battery
with a piece of cardboard (or another non-
metallic material) to remove any hydrogen or
oxygen gas that may have been emitted from
the battery.
4. Remove the fluid sensor and the battery
cables from the battery.
5. Unplug the pump from the back of the control
unit.
6. Release the union or check valve and remove
the pump and the rigid PVC pipe section from
the sump pit.
7. Unscrew the pipe and adapter from the old
pump, and screw them into the new pump.
8. Lower the pump into the sump and reconnect
the union or check valve.
9. Plug the pump wires into the back of the
control unit.
10. Replace the fluid sensor in the battery.
Connect the battery cables to the
battery…the BLACK wire to the NE ATIVE
(-) post, and then the RED wire to the
POSITIVE (+) post. Tighten the wing nuts.
11. Replace the cover on the battery box.
12. Plug the charger and the main AC pump back
into the wall outlet. (You should provide
additional protection for the control unit by
using a surge protector.)
13. If any alarms are sounding, press the RED
button on the front of the control panel for
one (1) second to silence them.
5 The unit is not receiving AC power
There are several causes for power failure. The
most common is a power outage by your electric
company. During this emergency, the Pro Series
system will automatically switch to battery
power and protect your basement from flooding.
You can silence the “AC power failure” alarm for
24 hours by pressing the RED button on the front
of the control panel for five (5) seconds. The
alarm will be silence, but the light will stay on.
The system will continue to operate while the
power alarm is silenced. After 24 hours, the
alarm will reset automatically.
1. If the power is on in the rest of the house,
check the home circuit breaker or fuse box for
failure, and correct the problem.
2. Check the charger. Make sure it is securely
plugged into the wall outlet. Check the outlet
to make sure it is working.
3. Check the charger plug that fits into the rear
panel of the control unit. Make sure it is
securely plugged into the control unit.
The control unit must receive 115 volts AC +/-
5% from the AC outlet. Any voltage lower than
110 volts will activate the power failure alarm.
Lower voltages can be caused by utility company
brown outs or a heavy power draw from other
appliances on the same circuit. Reduce the
number of appliances on the circuit.
If all the connections are secure and the wall
outlet is operating, but the “AC power failure”
warning light is still on, replace the charger unit
Page 13
8
7
9
!DANGER
9
FUSE
CHARGER PUMP
6
5
FUSE
CHARGER PUMP
10
3
FUSE
CHARGER PUMP
2
2
3
4
Remove
6
POSITIVE
POST NEGATIVE
POST
7

with the Pro Series part number 1015001 from
lentronics at 800-991-0466.
6 Charging
The Pro Series 1850 is equipped with a
computer-controlled automatic charging system.
The computer is constantly monitoring the
battery and will supply a pre-programmed
amount of energy to keep your battery at full
charge. The “Charging” light will be on or
flashing while the battery is charging, and off
when it is not charging. If the battery is
discharged from extended use, the charger light
will remain on until the battery is completely
recharged.
7 System Operating
This light will always be on when there is power
coming from either the battery or the outlet.
TEST-RESET-SILENCE BUTTON
To test the pump, press the RED button on the
front of the control panel for one (1) second.
The pump will run for 2 seconds and then shut
off automatically.
To silence an alarm,
press the RED button
for one (1) second.
Some alarms cannot
be silenced, since
action needs to be
taken to prevent a flood.
To silence the alarms for 24 hours, press the
RED button for five (5) seconds until you hear
a buzz. The alarms will automatically reactivate
in 24 hours.
TESTING THE FLOAT SWITCH
It is important to manua y test the f oat
switch periodica y or after any maintenance.
Unplug the main AC pump when installing or
servicing the backup pump to avoid electric
shock. Failure to do so could cause serious
injury or death. Review the safety
instructions on page 1.
Lift the float up and let go. This will activate the
pump. The control unit will run the pump for
approximately 25
seconds so it can
empty all the water in
the sump pit. While
the pump is active,
water will come out of
the 1/8” hole that
was drilled into the
PVC discharge pipe.
This is normal. The hole is needed to prevent an
air lock within the system. DO NOT obstruct the
hole or an air lock may prevent the system from
activating. If there is no water in the pit, the
pump can run dry for this amount of time. The
alarm will sound and the “Pump was activated”
light will go on. After the pump has stopped,
push the RED button to silence the alarm. BE
SURE TO PLUG IN THE MAIN AC PUMP WHEN
YOU HAVE COMPLETED THE TEST.
Using the Remote
Notification
THE REMOTE TERMINAL
The PHCC Pro Series 1850 can be connected to a
home security system or other alarm devices to
alert you to a problem or required maintenance.
INSTRUCTIONS FOR CONNECTING THE
REMOTE ALARM
The terminal is located
on the front of the
control unit. There are
three (3) positions for
wire connections on the
terminal: N.O. – normally
open, N.C. - normally
closed, and common.
Check your security system to determine whether
an open (no contact) or closed (making contact)
connection is needed to activate the alarm.
The security system will provide two connection
terminals. You will need to extend wires from
the security system to the Pro Series control
unit. Strip the two wires, ¼” each. Connect
either wire to the common terminal. To secure
the wire into the terminal, insert the exposed
wire into the hole on the back of the terminal
next to the screw marked common. Turn the
screw a few turns to lock-in the wire.
If the security system requires a closing of a
contact to activate the alarm, secure the other
wire in the terminal hole labeled N.O. (normally
open). If the security system requires an
opening of a contact, secure the wire in the
terminal hole labeled N.C. (normally closed).
USB DATA PORT
This system is equipped
with a USB data port on
the side of the controller.
The purpose of this port
is to allow communication
with the PHCC Pro Series
Connect Modules.
CONNECT
MODULES
The PHCC Pro Series Connect Modules are
separately sold accessories that will allow the
user to stay connected and receive remote
notifications of potential problems and needed
maintenance while away from home. There are
currently two modules that can be connected:
PHCC Pro Series WiFi Module
(Model No. PS-WiFi)
• Sends emails or text notifications and status
alerts to your phone, tablet or computer
• No required monthly or yearly fees or
subscriptions
Model No. PS-WiFi
PHCC Pro Series Home Automation Module
(Model No. PS-HZM)
• Easily connects to compatible monitored
security or home
automation system
• Connects using
Z-Wave Plus
PHCC Pro Series Connect Modules will be
available for sale early 2017.
For more information, please visit
www.StopFlooding.com
MAINTENANCE CHEC LIST
Maintenance should be performed 1-2 times per
year
1. Lift the float switch as described at above.
2. Remove all debris from the bottom of the pit
and the pump strainer.
3. Remove all debris from the water.
4. Remove all debris from the float switch.
5. Fill the pit with water. Make sure the pump
turns on at the intended level.
6. While the pump is running, make sure the
pump is evacuating water at a good pace and
water is coming out of the 1/8” air bleed hole.
7. Remove the fluid sensor and yellow cap from
the battery and rinse any residue buildup from
the bottom of the battery cap. Replace the
cap and fluid sensor.
8. Check and clean battery terminals.
9. Check the battery fluid levels once every four
months.
PARTS & SERVICE INFORMATION
You can receive technical support parts or
service information by calling lentronics, Inc.
at 800-991-0466 or by visiting the Pro Series
website at www.stopflooding.com. Send your
unit to the following address if repairs are
needed:
lentronics, Inc., 645 Heathrow Drive,
Lincolnshire, IL 60069-4205
Page 14
LIFT
FLOAT
!DANGER
Model No. PS-HZM

© 2013, lentronics, Inc. 1806112 03/17 Page 15
LIMITED WARRANTY
By opening this package and using this LENTRONICS, INC. product, you are agreeing to be bound by the terms of the
LENTRONICS, INC. limited warranty (“warranty”) as set out below. Do not use your product until you have read the terms
of the warranty. If you do not agree to the terms of the warranty, do not use the product and return it within the return
period stated on your purchase receipt from the retail store or authorized distributor where you purchased it for a refund.
To the extent permitted by law, this warranty and the remedies set forth are exclusive and in lieu of all other warranties,
remedies and conditions, whether oral, written, statutory, express or implied. LENTRONICS, INC. disclaims all statutory and
implied warranties, including without limitation, warranties of merchantability and fitness for a particular purpose and
warranties against hidden or latent defects, to the extent permitted by law. LENTRONICS, INC. will not be liable for any
incidental, special or consequential damages for breach of any express or implied warranties on this product. In so far as
such warranties cannot be disclaimed, LENTRONICS, INC. limits the duration and remedies of such warranties to the
duration of this express warranty and, AT LENTRONICS, INC.'s option, the repair or replacement services described below.
Some states (countries and provinces) do not allow limitations on how long an implied warranty (or condition) may last, so
the limitation described above may not apply to you.
Any and all causes of action arising from, filed as a result of or in reference to, this warranty or the products described under
this warranty shall be governed by and construed under the laws of the State of Illinois. Any cause of action arising from,
filed as a result of or in reference to, this warranty or the products described under this warranty shall be filed only in the
Circuit Court of the 18th Judicial District, Lake County, Waukegan, Illinois, or in the Northern District of Illinois if filed in
Federal Court. The maximum liability for any product described in this warranty shall be the cost of product replacement only.
If any term is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected
or impaired.
What is Covered by this Warranty?
LENTRONICS, INC. warrants to the end purchaser that its pumps, switch and control unit products are free from defective
materials and workmanship for the periods indicated below:
All parts and labor (excluding installation) for a period of:
• 3 years from the date of purchase, when used intermittently as a sump pump
The defective product must be returned directly to the factory, postage prepaid with the original bill of sale or receipt to the
address listed below. LENTRONICS, INC., at its option, will either repair or replace the product and return it postage prepaid.
What is NOT Covered by this Warranty?
This warranty does not cover the cost or value of damaged property, including expressly any property that has been affected
by water overflow, seepage or flooding. If LENTRONICS, INC. determines that a product is deemed defective under this
warranty agreement, it will repair or replace the PRODUCT ONLY. LENTRONICS, INC. will not cover the cost to reinstall the
product, nor will LENTRONICS, INC. pay the cost of having a plumber or contractor repair or replace the product.
LENTRONICS, INC. will not repair or replace a product that was installed incorrectly. A product shall be considered
“installed incorrectly” when it deviates in any way from the instructions described in this manual.
This warranty does not cover product problems resulting from handling liquids hotter than 104 degrees Fahrenheit, handling
inflammable liquids, solvents, strong chemicals or severe abrasive solutions; user abuse; misuse, neglect, improper
maintenance, commercial or industrial use; improper connection or installation, damages caused by lightning strikes;
excessive surges in AC line voltage; water damage to the controller; other acts of nature, or failure to operate in accordance
with the enclosed written instructions.
How to Obtain Warranty Service
Within thirty (30) days of the product’s defective performance, the unit must be shipped, freight prepaid, or delivered to
LENTRONICS, INC. to provide the services described hereunder in either its original carton and inserts, or a similar package
affording an equal degree of protection. Products not received by LENTRONICS, INC. at the address indicated below within
thirty (30) days of the product’s defective performance will not be considered for warranty service. Products received after
three (3) years from the date of purchase, fall outside of the timeframe for warranty service and will not be eligible for
warranty service. The product must be returned to LENTRONICS, INC. for inspection in order to be considered for warranty
service. If the product is not returned to LENTRONICS, INC. or the product is inspected by any person, plumber, contractor
or business other than LENTRONICS, INC., this warranty shall no longer be valid. Prior to defective operation, the unit
must not have been previously altered, repaired or serviced by anyone other than LENTRONICS, INC., or its agent; the
serial number on the unit must not have been altered or removed; the unit must not have been subject to accident, misuse,
abuse or operated contrary to the instructions contained in the accompanying manual. The dealer's dated bill of sale, or
installer’s invoice must be retained as evidence of the date of purchase and to establish warranty eligibility.
Where are Products Sent for Warranty Service?
lentronics, Inc., 645 Heathrow Drive, Lincolnshire, IL 60069
How Can I Obtain More Information?
By calling 800-991-0466