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WARRANTY
Produits Neptune QUALITY
This logo certifies that your bathtub has been inspected and tested
by our specialists and that it is compliant with our high Produits
Neptune quality standards.
CSA LISTED/ Warnock-Hersey
All our products and their components have received CSA
or Warnock-Hersey certification, which attests to their
quality and reliability.
UPC
IAPMO: All our porcelain products have received
UPC certification.
WARRANTY
Each Produits Neptune product has been subjected to rigorous
quality controls and we guarantee that it conforms to the highest
quality standards. In order to ensure a trouble-free installation, we
strongly recommend that you read the installation manual and our
warranty terms joined with the product carefully before begin-
ning any work. Our warranty covers parts and labor for repairs
only and does not cover additional costs related to defective
product replacement.
BATHTUBS & SHOWERS
ACRYLIC SHELL: Limited lifetime warranty against manufacturing
defects.
SYSTEMS:
Limited 10-year warranty (parts and labor) against manufactur-
ing defects; jets, pipes, fittings, electronic control pads, pumps,
inline heaters, blowers, black box, remote controls, ozonator,
wiring, etc. and leaks related to manufacturing defects.
Limited 5-year warranty against manufacturing defects related to
colored jet trims inside the bathtub.
OPTIONS
BODY JETS:
Limited 2-year warranty against manufacturing defects;
Limited 10-years warranty covering leaks related to manufactur-
ing defects.
Limited 2-year warranty against manufacturing defects related to
colored jet trims inside the shower.
VALVES: See warranty for faucets.
WOOD TRIM:
Limited 1-year warranty against manufacturing defects.
GENERAL: Mood light, Chromotherapy, Chromo +, NEPTUNER,
neck pillows, handles and other options.
Limited 5-year warranty against manufacturing defects for all
parts.
METAL and FO RG ED IRO N :
Limited 5-year warranty against manufacturing defects.
DOORS
Limited 10-year warranty against manufacturing defects, covers
parts other than gaskets, magnets & installation hardware which
have a 1-year warranty against manufacturing defects.
TOILETS
PO RCELAI N:
Limited 5-year warranty against manufacturing defects.
PA R T S :
Limited 5-year warranty against manufacturing defects for parts
inside tank; Limited 1-year warranty for installation hardware.
SEATS:
Limited 1-year warranty against manufacturing defects.
SINKS
Limited 1-year warranty against manufacturing defects.
FAU CET S and DRAINS
Limited lifetime warranty against manufacturing defects on all
parts including cartridges.
Limited lifetime warranty for chrome finish; 5-year warranty for
brushed nickel finish.
FAN S
Limited 3-year warranty against manufacturing defects, including
heat lamps.
IMPORTANT!
sIf a showroom product is sold, the warranty period begins on
thedateofpurchasefromProduitsNeptunebytheretailer.
sForcommercialuse,allproductshaveaone-yearwarranty
against manufacturing defects.