Triton ENVI User manual

User Guide 2181675A- July 2023

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ENVi®Thermostatic Electric Shower - DuElec®Dual Outlet Kit
®®
Welcome toWelcome to

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• All new experience - Intuitive control with full colour digital display
• Get the look - Select from x3 premium nishes to match your
bathroom style
• DuElec® - Seamlessly divert between a luxurious rainfall and 5 spray
pattern shower head
• Personalisation - Create x6 individual time and temperature proles
• Eco conscious - Shower a minute less and save water, save energy
and save money
• User feedback - Water, Energy and Cost data on personal shower
use
• Enhanced control - Tri-Protect®precise thermostatic temperature
operation
• Phased shutdown - reducing unwanted scale build up
• Flexible installation - Tri-HUB can be located in the loft or airing
cupboard
• Replacement installation - discover the ENVi® retrot plate
accessory to cover marks from the previous electric shower
installation. Visit tritonshowers.co.uk/envi for more information
Product InformationProduct Information

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Product Information
ENVi®Controller Layout
Quick Start
Switching the Shower On
Adjusting the Temperature
ENVi® Mode and User Proles
Switching the Shower O
System Settings
Care and Cleaning
Error Codes
ENVi®Product Support
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ContentsContents
WARNING
This appliance can be used by children aged from 3years and
above and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have
been given supervision or instruction concerning use of the
appliance in a safe way and understand the hazards involved.
Children may not play with the appliance. Cleaning and user
maintenance shall not be made by children.

The function of each Menu Control adapts to the mode it is used in, and is
denoted on-screen above each control by one of the following icons:
The Menu Controls will be referred to by their icon name throughout this guide
(e.g. Tick control). Touch the corresponding Menu Control to browse the menu.
On-screen icons are not touch controls.
- Up/Down: Navigate items within a menu or sub-menu.
- Left/Right: Navigate User Proles and options within a setting.
- Tick: Conrm a selection within a menu or setting.
- Cross: Reply ‘No’ to an on-screen prompt.
- Back: Return to the previous menu.
- Proles: select User Proles whilst showering.
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Menu Controls
COLD Control ECO Control
Start/Stop
Control
Increase
Showering
Water
Temperature
Display Area
Decrease
Showering
Water
Temperature
ENViENVi®®Controller LayoutController Layout

Touch the Start/
Stop icon to start
showering
Touch the or
icons to adjust the
shower temperature
Touch the icon
to run the shower
at ambient water
temperature
Touch the icon to
reduce the shower
timer by one minute
Touch the circular
symbols under and
chevrons to select a User
Prole and touch the circular
symbols under to conrm
Touch the Start/
Stop icon to stop
showering and begin
phased shut down
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Quick StartQuick Start

ECO Mode is great for your bills and for the planet: using it can save the
average household* £85 and 50 kg of CO2e every year!
* based on 4 person household using the 9kW model
Upon connecting ENVi®to the electricity supply, there may be a delay period of a
few seconds whilst the controller connects to the Tri-HUB. The Start/Stop
icon on the controller will illuminate once this is complete, touch it to start
showering. The shower temperature will be set to the Default Showering
Temperature; the shower timer will also start counting down from the Default
Showering Time.
Touch the icon whilst
showering (with more than
two minutes remaining
on the timer) to activate
ECO mode, which reduces
the timer by one minute.
The temperature readout
lls green with ECO mode
active. Touch the icon
again to deactivate ECO
mode and restore one
additional minute to the
timer.
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The temperature readout will ash whilst the water is warming to the target
temperature. The temperature readout also gradually lls blue, indicating how
much of the timer has elapsed, in addition to the on-screen timer readout.
Switching the Shower OnSwitching the Shower On

ENVi® automatically controls the ow and the power setting, ensuring that
the shower runs as eciently as possible, whilst providing the optimal
thermostatic showering experience!
The shower temperature can be digitally adjusted by touching the or
icons, and it can be set between 32°C and 46°C in 1°C increments. ENVi®has
thermostatic temperature control, which means the outlet temperature will
remain constant even if water is being used elsewhere, ensuring reliable
safety and comfort.
To run the shower at ambient
water temperature without
heating, touch the icon.
The shower temperature
on the display is replaced
by a snowake whilst this
setting is active, maximum
ow rate will be delivered,
and the outlet temperature
is not thermostatic. Touch
the icon again to return
to the previously set shower
temperature.
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Adjusting the TemperatureAdjusting the Temperature

ENVi® Mode activates the option of selecting one of six User Proles whilst
showering. Each User Prole can be congured in the System Settings to
personalise shower temperature, duration and more.
Personalising a User Prole is a great way to perfect each showering
experience. Not only is your ideal temperature delivered every time, you can be
sure that your shower doesn’t ever overrun, saving you time and money, whilst
reducing your carbon footprint!
Upon selecting a User Prole, the shower will automatically adjust the shower
temperature and reset the timer to the personalised settings for that User Prole.
The shower temperature can still be manually adjusted by touching the and
controls.
For a simplied showering experience, ENVi®Mode can be deactivated in the
System Settings (pg.12), which hides the prole controls whilst showering.
When switching on the shower, the Default Prole is selected and default
settings are used. Touch the circular symbols under the and chevrons to
browse between the user proles and use the circular symbol under the to
conrm selection.
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ENViENVi®® Mode & User Proles Mode & User Proles

When ending a shower
with a User Prole selected
for the rst time, the
shower displays an option
to navigate to the User
Prole Settings menu for
that User Prole, so that it
can be personalised. Touch
the circular symbols under
the to navigate to the
menu, or touch the circular
symbol under the to
advance to the shut down
screen.
ENVi®will automatically shut down when the timer has elapsed, or if the Start/
Stop icon is touched whilst showering. The shower will begin Phased Shut
Down, which protects the ENVi®Tri-HUB from overheating by purging it of hot
water before turning fully o. The duration of the shower and other usage
statistics from the shower will be displayed. These statistics are allocated to the
active User Prole, if one was selected, and can be viewed in the System Settings.
ENVi® can calculate and display the cost of showering at the end of every
session! This will be enabled so long as Energy and Water Unit Prices are
entered in the System Settings (pg.14).
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Switching the Shower OSwitching the Shower O

Touch and hold the Start/Stop icon for ve seconds whilst ENVi®is in Standby
to enter the System Settings
Touch the circular symbols under the and chevrons to navigate menu items,
and use the circular symbol under the to conrm selection.
Touch the circular symbols under the and chevrons to browse the options
within a setting, and use the circular symbol under the to conrm changes.
Touch the circular symbol under the icon to navigate to the previous menu
without saving changes. Touch the Start/Stop icon whilst anywhere within the
System Settings menu to exit System Settings and return to Standby.
Default Showering Temperature
This will set the shower temperature when no user prole is selected
whilst showering.
Default Showering Time
This will set the initial duration of the timer, after which ENVi®will automatically
stop and enter phased shut down.
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System SettingsSystem Settings

ENVi®Mode
This will determine whether User Proles can be activated whilst showering. If
set as ‘On’ then User Proles will be available for selection. If set as ‘O’ then
User Proles will not be available for selection, the Menu Controls will be hidden
whilst showering, and usage statistics will not be allocated to any prole for future
viewing in the System Settings.
User Prole Settings
The settings within this sub-menu customise the showering experience when
selecting a User Prole during showering. Select a User Prole from the sub-menu
to view and adjust its individual settings.
User Showering Temperature
This will set the shower temperature when the respective User Prole is selected
during showering.
User Showering Time
This will set the duration of the timer when the respective User Prole is selected
during showering.
On-screen Shower Timer
This will determine whether the timer is displayed or not with the respective User
Prole selected. If set to ‘O’, although hidden, the timer is still active and ENVi®
will shut down once it expires.
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System SettingsSystem Settings

View Usage Data
Usage statistics that have been allocated to a User Prole at the end of a
showering session can be viewed in this sub-menu. Showering Duration and
Water Usage is displayed. Cost will also be calculated if Unit Prices have been
set for both Energy and Water. Touch the circular symbols under the and
chevrons to cycle through User Proles when viewing usage statistics.
The cost of showering is calculated using the total
water and energy used per shower, along with the unit
prices for each. Any adjustment to the Energy or Water
Unit Price is not retrospective and only applies when
calculating the usage of future showering sessions.
The usage statistics that are calculated by ENVi®are
a best estimate and should only be used as a relative
comparison between users, tracking trends over time
and assist with choosing personalised User Prole
settings. Exact statistics contain a margin of error, and
therefore they should not be used or quoted in any
other capacity.
Last Shower Usage Data
This will display the usage statistics from the most recent showering session for
each User Prole.
Average Shower Usage Data
This will display the average usage statistics across all the showering sessions
for each User Prole, and also the average usage statistics of all User Proles
combined.
Reset Usage Data
This will delete and reset all usage data for either any one or all User Proles.
Monitoring your household’s usage data provides a great benchmark when
looking to reduce your bills and carbon footprint. Reducing a User Showering
Time to below their average duration ensures that they are saving!
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System SettingsSystem Settings

Energy Unit Price
This will set the unit price for the energy used by the shower, which contributes
toward the cost calculation within usage data. Please refer to your energy bill
and look at the cost per kWh (kilowatt hour) of energy. If this value is set to £0,
Cost will not be calculated and will not be displayed during shut down or in
the View Usage Data sub-menu. The Water Unit Price must also be set to allow
ENVi®to calculate and display the cost of showering.
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Water Unit Price
This will set the unit price for the water used by the shower, which contributes
toward the cost calculation within usage data. Please refer to your water bill
and look at the cost per m3(cubic metres) of water (total the rate for both water
supply and drainage, if applicable). If this value is set to £0, Cost will not be
calculated and will not be displayed during shut down or in the View Usage Data
sub-menu. The Energy Unit Price must also be set to allow ENVi®to calculate
and display the cost of showering.
System SettingsSystem Settings

Currency Selection
This will determine the currency unit used for calculating and displaying the
cost of the showering as part of the Usage Statistics screens. Currency can be
set to either Great British Pounds (£GBP) or Euros (€EUR).
Freezing Precaution
This will perform the Freezing Precaution routine. Please refer to the Freezing
Precaution pages of this handbook for further information.
Thermal Purge
This will perform the Thermal Purge routine. Please refer to the installation
for further information.
Audible Touch Feedback
This will determine whether additional audio feedback is provided when
interacting with the ENVi Controller. Please note that with this setting turned
OFF, the controller will still provide feedback when starting and stopping the
shower, and if an error code is displayed.
Software Version
This displays the software versions for both the controller and the Tri-HUB.
These versions may need to be referred to when using the ENVi®Product
Support page or contacting Triton Customer Experience.
Factory Reset
This will reset the shower back to its factory settings. A factory reset can be
performed with or without resetting the showering usage data. Should any
problem not be resolved by a factory reset without resetting the usage data,
perform another reset to include resetting the usage data.
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System SettingsSystem Settings

Care and CleaningCare and Cleaning
General Notes
Fitting the correct type of shower head or xed head is critical to the safe
performance of your shower, especially if you have an electric shower. Some
shower heads are only suitable for use on mixer showers as the ow of water
from them can be restricted or stopped completely if used on an electric
shower, which can result in a build-up of potential hot water which could,
under pressure, be unexpectedly released.
You can therefore, rest assured when you order a genuine Triton electric
shower head or xed head that it has been fully tested for use in the UK on all
electric shower types.
Cleaning the Shower Accessories
Triton recommends that all products are cleaned using warm, soapy water.
DO NOT use abrasive or aggressive chemical cleaning products as this may
affect the product surface and finish.
Before cleaning, turn off the Tri-HUB at the mains supply to avoid the shower
being accidentally switched on. The shower head and fixed head may be
cleaned by simply rubbing your thumb over the spray plate.
IT IS IMPORTANT TO KEEP THE SHOWER HEAD AND FIXED HEAD CLEAN TO
MAINTAIN THE PERFORMANCE OF YOUR ENVi®SHOWER.
The hardness of the water will determine the frequency of cleaning. For
example, if used every day in a very hard water area, it may be necessary to
clean the shower head and fixed head on a weekly basis.
Cleaning the ENVi® controller
It is recommended that your ENVi®controller is cleaned regularly with warm,
soapy water using a micro bre cleaning cloth (e.g. E-cloth) or sponge ONLY.
The ENVi®controller should only be cleaned when the Tri-HUB is isolated
from power.
Many household cleaners contain abrasive and chemical substances and
should not be used for cleaning the ENVi®Controller or any of the shower
accessories and fittings.
DO NOT use a general purpose cleaning cloth e.g. J-cloth, dish cloth or scourer.
DO NOT use abrasive or aggressive chemical cleaning products as this may
aect the product surface nish and invalidate your guarantee.
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Care and CleaningCare and Cleaning
Shower Head
Five shower head spray patterns are available.
Adjust the spray pattern by turning the lever on the shower head in either
direction until the desired pattern is obtained. These positions are located at
4, 5, 6, 7 and 8 o’clock, when the shower head is in the vertical position.
Removal of the Spray Plate for De-Scaling
1. Rotate the spray plate clockwise until
it reaches the stop position facing the
removal button.
2. Press and hold the removal button.
3. With the removal button held in,
rotate the face plate clockwise past the
button until it stops.
4. Release the button and gently pull the
face plate away from the body using the
adjustment lever.
DO NOT remove the inner plate.
Removing this will invalidate any
product warranty.
IMPORTANT
Should any difficulty arise when trying to remove the spray plate, DO NOT try
to force it out of the body by hand or by using tools such as a screwdriver.
Reset the spray plate to the lock position shown in step 6 and repeat steps 1-4.
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Care and CleaningCare and Cleaning
Replacing the Spray Plate
5. The spray plate and face plate MUST
be aligned correctly for re-installation.
a. Ensure that the inner plate is
turned fully clockwise until it stops.
The alignment arrow position
is approximately 9 o’clock when
the shower head is in the vertical
position.
b. Align the lever with the arrow
position and gently press the spray
plate until the edges sit flush with
the body of the shower head.
Alignment
arrow
Lever
matching
the arrow
position
Inner plate
Should any difficulty arise, DO
NOT try to force the spray plate
back into position. Please ensure
the arrow and lever positions
are correct.
6. Once in place, to lock the spray plate
back into the mechanism, it MUST
be rotated fully anti-clockwise until it
stops.
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IMPORTANT: The shower head
should be directed towards
waste and the shower switched
on to ensure the spray plate
is locked into the mechanism
before use.

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Inspecting the Shower Hose
Your shower hose should be inspected from time to time for signs of damage or
internal collapse.
Internal collapse can restrict the ow rate from the shower head and may cause
damage to the shower, especially an electric shower.
Triton recommends use of a branded anti-twist hose on all showers to
ensure continuous safe performance.
To inspect your hose:
1. Unscrew the hose from the shower head and the outlet connection.
2. Inspect the hose for damage, internal kinks, etc.
3. If necessary, replace the hose.
Tri-HUB Rechargable Battery Warning
The ENVi®Tri-HUB utilises a rechargeable LIR2032 3.6V or 3.7V coin battery for
Freezing Precaution checks to occur whilst the system is not connected to power.
If this rechargable battery requires attention, the controller indicates a battery
warning in the top-left corner of the display whilst showering.
A low battery warning is indicated by a white icon.
This means that the tted battery is signicantly
drained, and that it needs to be recharged or replaced
with a fresh battery. To recharge the battery and reset
the low battery warning, connect ENVi®shower system
to power for an hour.
A no battery warning is indicated by a red icon.
This means that the Tri-HUB does not detect that a
battery is present in the unit. This could be because
that the battery is fully drained, damaged or missing.
In any case, the battery needs replacing.
Replacement of the rechargable battery must
be carried out by a suitable person, refer to the
installation instructions for further information.
Care and CleaningCare and Cleaning

Visit tritonshowers.co.uk/envisupport
or scan the QR code below for instant
access to ENVi®Product Support.
For latest service policy and contact details visit www.tritonshowers.co.uk
Visit tritonshowers.co.uk/accessories to nd
genuine Triton shower accessories.
ENViENVi®®SupportSupport
The ENVi® shower system automatically checks the
operation of the Tri-HUB. In the event that a fault
is detected, an error message will be displayed on
the ENVi® controller when attempting to start a
showering session.
All error messages contain an error code and a QR
code. Scanning this QR code with a compatible device
(e.g. a smartphone) will link to the ENVi®Product
Support page on the Triton website.
This page will provide guidance on what to do next
when a particular error message is displayed.
Error CodesError Codes