Proliphix IMT550c User manual

Internet Managed Thermostat (IMT)
Configuration Guide
(IMT550c and IMT550w)
Release 1.0
Part No. 600-03001-550, Rev. 1
July 2010

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ii Internet Managed Thermostat Configuration Guide, Release 1.0
Part No. 600-03001-550, Rev. 1
Copyright
Copyright © 2010 Proliphix, Inc. All Rights Reserved.
The following are trademarks of Proliphix, Inc.:
All other trademarks are the property of their respective owners.
This document contains information that is the property of Proliphix, Inc. This document may not be
copied, reproduced, reduced to any electronic medium or machine readable form, or otherwise
duplicated, and the information herein may not be used, disseminated or otherwise disclosed, except with
the prior written consent of Proliphix, Inc.

Beta Draft Confidential Software License Agreement
Internet Managed Thermostat Configuration Guide, Release 1.0 iii
Part No. 600-03001-550, Rev. 1
License for Use of Proliphix Software
IMPORTANT NOTICE -- READ CAREFULLY: This License For Customer Use of the Proliphix
Remote Management Interface Software ("PROLIPHIX LICENSE") is the agreement which governs use
of the software of Proliphix Incorporated and its subsidiaries ("Proliphix") downloadable here from,
including computer software and associated printed materials ("PROLIPHIX SOFTWARE"). By
downloading, installing, or otherwise using the PROLIPHIX SOFTWARE, you agree to be bound by the
terms of this PROLIPHIX LICENSE. If you do not agree to the terms of this PROLIPHIX LICENSE, do
not download or run the PROLIPHIX SOFTWARE.
RECITALS Use of Proliphix's products requires four elements: the Thermostat, the Thermostat FIRMWARE, the
Proliphix Remote Management Software and a personal computer. The PROLIPHIX SOFTWARE is
protected by copyright laws and international copyright treaties, as well as other intellectual property
laws and treaties. This PROLIPHIX LICENSE sets forth the terms and conditions of the SOFTWARE
LICENSE only.
DEFINITIONS Customer. Customer means the entity or individual that uses the SOFTWARE.
GRANT OF
LICENSE
Rights and Limitations of Grant. Proliphix hereby grants Customer the following non-exclusive,
non-transferable right to use the SOFTWARE, with the following limitations:
Rights. Customer may use the SOFTWARE on one or more computers, and may not otherwise copy the
SOFTWARE. This PROLIPHIX LICENSE of SOFTWARE may be used concurrently on different
computers.
LIMITATIONS No Reverse Engineering. Customer may not reverse engineer, decompile, or disassemble the
SOFTWARE, nor attempt in any other manner to obtain the source code.
No Separation of Components. The SOFTWARE is licensed as a single product. Its component parts
may not be separated for use on more than one computer, nor otherwise used separately from the other
parts.
No Rental. Customer may not rent or lease the SOFTWARE to someone else.
TERMINATION This LICENSE will automatically terminate if Customer fails to comply with any of the terms and
conditions hereof. In such event, Customer will be prohibited from access to the SOFTWARE by
termination of Customer’s Remote Management Interface account.
Defensive Suspension. If Customer commences or participates in any legal proceeding against Proliphix,
then Proliphix may, in its sole discretion, suspend or terminate all license grants and any other rights
provided under this LICENSE during the pendency of such legal proceedings.
COPYRIGHT All title and copyrights in and to the SOFTWARE (including but not limited to all images, photographs,
animations, video, audio, music, text, and other information incorporated into the SOFTWARE), the
accompanying printed materials, and any copies of the SOFTWARE, are owned by Proliphix, or its
suppliers. The SOFTWARE is protected by copyright laws and international treaty provisions.
Accordingly, Customer is required to treat the SOFTWARE like any other copyrighted material, except
as otherwise allowed pursuant to this LICENSE and that it may make one copy of the SOFTWARE
solely for backup or archive purposes.
APPLICABLE
LAW
This LICENSE shall be deemed to have been made in, and shall be construed pursuant to, the laws of the
Commonwealth of Massachusetts. The United Nations Convention on Contracts for the International Sale
of Goods is specifically disclaimed.

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Software License Agreement
DISCLAIMER OF
WARRANTIES
AND
LIMITATION ON
LIABILITY
No Warranties. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE
SOFTWARE IS PROVIDED "AS IS" AND PROLIPHIX AND ITS SUPPLIERS DISCLAIM ALL
WARRANTIES, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE.
No Liability for Consequential Damages. TO THE MAXIMUM EXTENT PERMITTED BY
APPLICABLE LAW, IN NO EVENT SHALL PROLIPHIX OR ITS SUPPLIERS BE LIABLE FOR
ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER
(INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER
PECUNIARY LOSS) ARISING OUT OF THE USE OF OR INABILITY TO USE THE
SOFTWARE,EVEN IF PROLIPHIX HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
OTHER If any provision of this LICENSE is inconsistent with, or cannot be fully enforced under, the law, such
provision will be construed as limited to the extent necessary to be consistent with and fully enforceable
under the law. This LICENSE is the final, complete and exclusive agreement between the parties relating
to the subject matter hereof, and supersedes all prior or contemporaneous understandings and agreements
relating to such subject matter, whether oral or written. This LICENSE may only be modified in writing
signed by an authorized officer of Proliphix. Customer agrees that it will not ship, transfer or export the
SOFTWARE into any country, or use the SOFTWARE in any manner, prohibited by the United States
Bureau of Export Administration or any export laws, restrictions or regulations.

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Technical
Support
When contacting Proliphix, Inc. for technical assistance, please have the following information available:
Product model and serial number.
Type of heating/cooling system (example: gas, oil, or electric; warm air, hot water, heat pump,
steam or gravity).
Location and number of wires attached to your Proliphix thermostat.
For additional assistance, please contact Proliphix, Inc. Technical Support,
9:00 AM to 5:00 PM Eastern Time Monday to Friday:
Web: www.proliphix.com
Email: [email protected]
Telephone: [phone]
Fax: [phone]
Warranty
Information
Proliphix, Inc. warrants its products to be free from manufacturing defects in materials and workmanship
under normal use for a period of 3 years for the IMT series thermostats from the date of purchase.
Proliphix shall not be liable to honor the terms of this warranty if the product has been used in any other
application other than that for which it was intended, or if it has been subjected to misuse, accidental damage,
acts of God, modification, or improper installation procedures. Furthermore, this warranty covers only
products which have all original and unaltered markings and labels (serial numbers, model numbers, etc.) of
manufacture. This limited warranty does not cover the repair of cracked, scratched, broken or modified
plastics; other cosmetic damage; or parts that have been altered, defaced or removed; or the scratching,
cracking or breakage of the product.
This warranty is not transferable.
THE FOREGOING WARRANTIES ARE THE SOLE AND EXCLUSIVE WARRANTIES EXPRESSED OR
IMPLIED GIVEN BY PROLIPHIX IN CONNECTION WITH THE PRODUCT, AND PROLIPHIX
DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OF
THIRD PARTY RIGHTS. PROLIPHIX DOES NOT PROMISE THAT THE PRODUCT IS ERROR-FREE
OR WILL OPERATE WITHOUT INTERRUPTION. PROLIPHIX WILL NOT BE LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES OR FOR ANY OTHER LOSSES, EXPENSES OR
DAMAGES RELATING TO PRODUCT DEFECTS OR FAILURES. CUSTOMER'S SOLE REMEDY,
AND PROLIPHIX'S SOLE OBLIGATION, WITH RESPECT TO ANY PRODUCT DEFECTS OR
FAILURES (REGARDLESS OF WHETHER YOUR CLAIM IS ASSERTED IN CONTRACT, TORT,
STRICT LIABILITY OR OTHERWISE) SHALL BE (AT PROLIPHIX'S SOLE OPTION) REPAIR,
REPLACEMENT OR REFUND OF THE PRICE PAID. IN NO EVENT WILL PROLIPHIX'S LIABILITY
WITH RESPECT TO A PRODUCT, EXCEED THE PRICE PAID FOR SUCH PRODUCT.
This warranty statement supersedes all previous warranties.
This warranty extends to products purchased directly from Proliphix or an authorized Proliphix agent, dealer,
distributor, or reseller.
Material
Return
Procedure
No merchandise may be returned for credit, exchange, or service without prior authorization from Proliphix.
To obtain warranty service for Proliphix products, contact Proliphix Customer Service (1-866-475-4846) and
request a Return Material Authorization (RMA) number.
Products may be returned for credit, exchange, or service with a Proliphix RMA number and with proof of
purchase. Enclose a note explaining the symptoms of the problem, stating the RMA number, and the name,
address and phone number of the company or individual contact.
Authorized returns must be shipped prepaid to Proliphix at:
Proliphix, Inc.
3 Lan Drive
Westford, MA 01886

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The RMA number must be clearly marked on the outside of the package. Products received without an RMA
number or without shipping prepaid will be subject to refusal by Proliphix. Proliphix reserves the right to
charge a 15% restocking fee plus shipping costs on any products returned without an RMA.
Return shipping charges following repair of items under warranty shall be paid by Proliphix via standard
ground carrier. In the event that repairs are found to be non-warranty, return shipping charges will be paid by
the purchaser.

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Contents
Preface
Audience xi
Conventions xii
Technical Publications xiii
Technical Support xiii
Proliphix Welcomes Your Comments xiv
Chapter 1 Overview
DHCP Assigned IP Addresses 1-1
Connecting the Thermostat to the Local Network 1-2
Remote Management 1-2
Determining the IMT550 IP Address 1-2
Accessing the Web Interface 1-3
Logging In to the Thermostat 1-4
Chapter 2 Configuring the Thermostat Using the Web Interface
Control Page 2-2
HVAC 2-2
AUX Relays 2-6
Usage Statistics 2-9
Schedules Page 2-11
HVAC 2-11
Schedule Settings 2-11
Calendar 2-13
Special Days 2-14
AUX Relay 1 and AUX Relay 2 2-19
Alarms Page 2-20
Zone 2-20
Wired Sensors 2-23
Sensors Page 2-25
Advanced Page 2-27
HVAC Settings 2-27
Thermostat Settings 2-34
Override Settings 2-35
Network Page 2-38
General 2-38
Remote Access 2-40
Network Notification Settings 2-42
Statistics 2-43
Admin Page 2-44
General 2-44
Date and Time 2-45
Installer Information 2-46
Password Settings 2-47
Restart 2-47
Software Update 2-48

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List of Figures
Figure 1-1 Administrator Authentication Window 1-4
Figure 2-1 Control - HVAC Page 2-2
Figure 2-2 Control - AUX Relays Page - Relay State Inactive 2-6
Figure 2-3 Control - AUX Relays Page - Relay Manually Active 2-7
Figure 2-4 Control - AUX Relays Page - Relay Manually Inactive 2-7
Figure 2-5 Control - AUX Relays Page - Externally Triggered 2-7
Figure 2-6 Control - AUX Relays Page - Scheduled 2-8
Figure 2-7 Control - Usage Statistics Page 2-9
Figure 2-8 Schedules - HVAC - Schedule Settings Page 2-11
Figure 2-9 Schedules - HVAC - Calendar Page 2-13
Figure 2-10 Schedule - HVAC - Special Days Page 2-14
Figure 2-11 Add Special Days Schedule 2-14
Figure 2-12 Edit Special Day Schedule 2-15
Figure 2-13 Special Days - Example 1A 2-16
Figure 2-14 Special Days - Example 1B 2-16
Figure 2-15 Special Days - Example 1C2-17
Figure 2-16 Special Days - Example 2A 2-17
Figure 2-17 Special Days - Example 2B 2-18
Figure 2-18 Special Days - Example 2C 2-18
Figure 2-19 Schedules - Aux Relay Page 2-19
Figure 2-20 Alarms - Zone Page 2-20
Figure 2-21 Alarms - Wired Sensors Page 2-23
Figure 2-22 Sensors Page 2-25
Figure 2-23 Advanced - HVAC Settings Page - Fuel Burner 2-27
Figure 2-24 Advanced - HVAC Settings Page - Heat Pump 2-28
Figure 2-25 Advanced - Thermostat Settings Page 2-34
Figure 2-26 Advanced - Override Settings Page 2-35
Figure 2-27 Network - Warning: Network Configuration 2-38
Figure 2-28 Network - General Page 2-38
Figure 2-29 Network - Remote Access Page 2-40
Figure 2-30 Network - Notification Settings Page 2-42
Figure 2-31 Network - Statistics Page 2-43
Figure 2-32 Admin - General Page 2-44
Figure 2-33 Admin - Date and Time Page 2-45
Figure 2-34 Admin - Installer Information Page 2-46
Figure 2-35 Admin - Password Settings Page 2-47
Figure 2-36 Admin - Restart Page 2-47
Figure 2-37 Admin - Software Update Page 2-48

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List of Tables
Table 1-1 IMT550 Features 1-1
Table 2-1 Control - HVAC Field Descriptions 2-3
Table 2-2 Control - AUX Relays Field Descriptions 2-8
Table 2-3 Control - Usage Statistics Field Descriptions 2-9
Table 2-4 Schedules-Daily Profile Definitions Field Descriptions 2-12
Table 2-5 Alarms - Zone Field Descriptions 2-21
Table 2-6 Alarms - Wired Sensors Field Descriptions 2-24
Table 2-7 Sensors Field Descriptions 2-25
Table 2-8 Advanced Settings Fields - HVAC Field Descriptions 2-28
Table 2-9 Advanced - Thermostat Settings Field Descriptions 2-34
Table 2-10 Advanced - Override Settings Field Descriptions 2-36
Table 2-11 Network - General Field Descriptions 2-39
Table 2-12 Network - Remote Access Field Descriptions 2-40
Table 2-13 Network - Notification Settings Field Descriptions 2-42
Table 2-14 Admin - General Field Descriptions 2-44
Table 2-15 Admin - Date and Time Field Descriptions 2-46
Table 2-16 Admin - Password Settings Field Descriptions 2-47

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Preface
The Internet Managed Thermostat Configuration Guide describes how to control and
configure your IMT550 thermostat using a standard web browser such as Firefox or
Internet Explorer.
Audience
This guide is intended for managers and/or facilities managers or those responsible for
managing multiple devices remotely in small or medium size buildings, multiple
buildings, or corporate environments.
As a reader of this guide, you should be familiar with the use of an Internet browser
(for example Internet Explorer or Firefox) and have a working knowledge of general
data networking principles. You should have prior experience with establishing a local
area network (LAN) in either a home or office.

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Preface
Conventions
This guide uses the following conventions, when applicable:
Description Convention and Example
Commands or keywords, file or path names Boldface font
Variable parameters for which you supply values <courier italics>
Options and arguments for which you supply values [ ]
Information that the user must enter Courier Bold font
Screen messages or system output Courier Regular font
Selecting a menu item Menu => Option
Book titles, new terms, and emphasized text Italics
Note
Additional information that may apply to the subject text.
Caution
Proceed carefully to avoid possible equipment damage or data loss.
Warning
Proceed carefully to avoid possible personal injury.
Tip
Provide helpful suggestions.

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Technical Publications
Customers can obtain product documentation on our web site at
http://www.proliphix.com/.
Technical Support
Proliphix Technical Support provides technical support between the hours of 9:00 AM
and 5:00 PM Eastern Time, Monday through Friday. Extended 7/24 contracts are
available.
When contacting Proliphix Technical Support, please have the following information
available:
Product model and serial number
Type of heating/cooling system (for example, gas, oil, or electric; warm air, hot
water, heat pump, steam or gravity)
Location and number of wires attached to the Proliphix thermostat
To contact Proliphix Technical Support:
Note
Documentation is available for currently supported product releases.
Documentation is available in Adobe PDF format. You can view PDFs online
using the Adobe Reader ® 6.0 or later. To download the latest version of the Adobe
Reader software from the Adobe web site, click
http://www.adobe.com/products/acrobat/readstep2.html.
Proliphix, Inc.
www.proliphix.com
3 Lan Drive
Westford, MA 01886
E-mail: [e-mail]
Telephone support
1-978-692-3375
Fax: Attention Proliphix Technical Support
1-978-692-3378

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Preface
Proliphix Welcomes Your Comments
You can mail, e-mail, or fax your comments. Please include the document part
number in the subject line of your e-mail or fax message.
E-mail: [email protected]
Fax: Attention Technical Publications
978-692-3378
Proliphix, Inc.
Technical Publications
3 Lan Drive
Westford, MA 01886

Chapter
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Overview
This chapter gives an overview of the Proliphix Internet Managed Thermostats (IMT)
Series Network Thermostats, as well as how to access the IMT550 using a Web
browser.
The IMT550 series of thermostats are powered by either Proliphix Ethernet Power
Adapters, Power over Ethernet, or via 24Vac from the HVAC system, and include the
following features:
DHCP Assigned IP Addresses
The IMT550c and IMT550w thermostat ship directly from the factory enabled to
perform as a Dynamic Host Configuration Protocol (DHCP) client. DHCP is an
established standard used to assign IP addresses automatically after each network
device is inserted into the network or when the device experiences a power cycle.
DHCP allows devices on your local network to receive their Internet Protocol (IP)
addresses automatically from an attached DHCP server typically located within a
local router.
If your file server or router supports DHCP, then your Proliphix thermostat
automatically retrieves an IP Address, Gateway Address, Subnet Mask, and DNS
server address from the DHCP server on your network.
Table 1-1 IMT550 Features
Model Wired
Ethernet
802.11 b/g
wireless
Humidity
Sensing
Aux Relays
(2)
Power
Method(s)
IMT550c X X X EPA
PoE
HVAC
IMT550w X X X HPA
HVAC

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CHAPTER 1: Overview
Connecting the Thermostat to the Local Network
This section describes how to connect your IMT550c and IMT550w thermostats to
your local data network. This connection enables you to conveniently and efficiently
configure your thermostat using a browser on your laptop or desktop personal
computer. If a broadband connection is available on your local network, you can also
remotely manage and configure your thermostat via the Internet.
To connect the thermostat to your local network:
For the IMT550c, use a standard Ethernet patch cable and complete the
connection of your thermostat(s) to the local switch or router. Your thermostat(s)
should automatically communicate with the local DHCP server and be assigned a
unique IP address.
For the IMT550w, use the lcd interface and configure the wireless settings to
match your local wireless network.
Remote Management
You can manage the IMT550c and IMT550w thermostats using a web browser on a
local area network (LAN) or remotely though the Internet after proper authentication
at the Proliphix Web Site (www.proliphix.com).
Determining the IMT550 IP Address
Your Proliphix IMT550 ships from the factory capable to support the DHCP mode for
assigning an IP address to your thermostat. See the DHCP Assigned IP Addresses
(page 1-1) for more information.
Before you access and control your Proliphix IMT550 through either the lcd screen or
more comprehensively through the Web browser, you must know the IP address of the
thermostat.
To retrieve the IP address on the lcd screen on the front of the thermostat:
1Press the Proliphix logo on the bottom right side of the lcd screen.
Note
Proliphix strongly recommends that a DHCP server be installed and operational
in your network prior to installing the thermostat.
If a DHCP server is unavailable on your network, your thermostat will default to
the 169.254.111.111 IP address. Note that this address is not unique to your
network if more than one thermostat is installed on a network without a DHCP
server. That is, there will be multiple thermostats on the network with the same IP
address (i.e. 169.254.111.111). Addressing conflicts will exist and most of the
thermostats will be inaccessible. You can use the lcd interface to set the IMT550 to
a static IP address if no DHCP server is available.

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2Press Network.
3Press IP Address.
The IP Address screen displays the Address Method and URL (IP Address).
Accessing the Web Interface
To access the initial Web page of the thermostat, enter the unique IP address initially
assigned via DHCP in your browser window. For example:
http://192.168.0.247
Where 192.168.0.247 is a unique IP address initially assigned via DHCP.
Most of the Web pages conform to a standard format which is maintained for both
local and remote thermostat access. A banner at the top of each page contains the
following information for each thermostat:
Current date and time
Host name of the thermostat
Model number
Each thermostat page also includes tabs which enable direct access to all other Web
pages on the thermostat. The Web browser displays each page in a table format. Each
feature table is organized by rows of functions, in a left to right direction as follows:
Field name
Function status
Function control (text boxes and drop-down selections)

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CHAPTER 1: Overview
Logging In to the Thermostat
The IMT550 Series thermostats require password authentication prior to accessing the
Web pages that enable you to control or manage the thermostats. The username and
password is as follows:
Username: admin
Password: admin (default)
To log in to the thermostat and access the Web pages:
1Open a Web browser.
2Enter the IP address of the thermostat. For example:
http://192.168.0.247
The login window appears. (See Figure 1-1.) Proper authentication is required before
you can access any other thermostat Web pages.
Figure 1-1 Administrator Authentication Window
3Enter the default username admin and password admin for the admin account.
Tip
You can change each of these passwords within each account after the initial
authentication. For more information, see Password Settings (page 2-47).
Note
You can change passwords for each account using the Password Settings. See
Password Settings (page 2-47).

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4Click OK.
The default Control - HVAC page appears. See Figure 2-1 on page 2-2.
Continue with the Control Page (page 2-2).
Note
In each Web page, you must click Submit to apply all changes made in the Control
column. Click Refresh to update the status.

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CHAPTER 1: Overview