promethean Chromebox User manual
Promethean Chromebox
User Guide
TP-3009-ML-V01
User Guide
TP-3009-EN-V01
2 Promethean Chromebox User Guide
Copyright information
TP-3009-EN-V01 ©2019 Promethean Limited. All rights reserved.
All software, resources, drivers and documentation supplied in the Promethean ActivInspire download are copyright Promethean
Limited 2019. Promethean grants a license to install and use Promethean ActivInspire software, including any resources, drivers
and documentation supplied in the download. Refer to the licence agreement for information about the terms and conditions of this
licence.
Promethean is owner of a number of trademarks in several jurisdictions across the world. The Promethean products documented in
this guide include aspects which are protected under their respective patent, copyright, design copyright, registered design and
trademark laws.
The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or
registered trademarks of HDMI Licensing Administrator, Inc.
VESA is a registered mark of Video Electronics Standards Association.
All other trademarks remain the property of their respective owners.
This guide is distributed online. It may only be reproduced for use within the institution in which the product is used. For use outside
of your institution, no part of this guide may be reproduced, transmitted, stored in a retrieval system or translated into any other
language without the prior permission of Promethean Limited.
Please note that the content in this guide is protected under copyright law. Although every care has been taken in the compilation of
this guide, Promethean Limited accepts no responsibility for errors or omissions, or for damages resulting from the use of information
contained within the following pages.
Table of contents
Copyright information 2
Safety 5
Environmental considerations 6
Weight 6
Box contents 7
Product overview 8
Front view 8
Rear view 9
Status indicators 10
Specifications 11
Setup 12
Mounting the Promethean Chromebox 12
Connecting to AC power 16
Connecting an ActivPanel 16
Connecting a mouse or keyboard 16
Connecting an audio device 17
Connecting to a Local Area Network 18
Inserting a microSD card 18
Connecting a USB device 19
Powering on the Promethean Chromebox 19
Powering off the Promethean Chromebox 19
Operation 20
Navigating the desktop 20
Managing apps 20
Connecting to a wireless access point 21
Connecting to Bluetooth devices 21
Changing the volume 22
Configuring settings 22
Viewing help 24
Troubleshooting 25
Resetting the Promethean Chromebox 25
Promethean Chromebox User Guide 3
Safety
• Inspect the Promethean Chromebox for any physical damage to the casing before use. If damage is apparent, take care to
avoid contact with any potentially live parts.
• Do not under any circumstances try to gain access to internal parts of the Promethean Chromebox. If you suspect that the
device is damaged or faulty, you should contact Technical Customer Support, or an authorised Promethean service agent for
advice.
• To avoid the risk of electric shock or component damage, disconnect the Promethean Chromebox from the power supply
before removing the Promethean Chromebox.
• The ventilation holes in the housing are designed to protect the Promethean Chromebox against overheating. Be careful not
to block them.
• Do not insert hands or any other objects into the ventilation holes or signal joints of the Promethean Chromebox.
• Never place, spill or pour any liquid on any part of the Promethean Chromebox. The device could short circuit causing a fire or
electric shock.
• Do not place the Promethean Chromebox in front of an air conditioning unit to avoid condensation which could cause fire,
electric shock or component damage.
• Do not put the Promethean Chromebox on or beside any radiator or heater.
• Do not put any flammable or explosive objects near the Promethean Chromebox.
• Always use accessories recommended by Promethean to ensure compatibility.
• Only use the power cable that is compatible with your mains outlet socket. If you are unsure of the electrical compatibility of
your equipment, please contact Promethean or an authorised Promethean service agent before attempting to connect the
device to the mains supply.
• Use a wall socket that is close to the Promethean Chromebox and that is easily accessible.
• Firmly insert the power plug into the wall socket. Partial connection could cause sparks.
• To avoid the risk of electric shock or component damage, disconnect the Promethean Chromebox from the power supply
before plugging in any other cables.
• Hold the power plug when unplugging the device. Pulling the power cable may damage the wires inside the cable and cause
fire or electric shock.
• To avoid the risk of electric shock, do not touch the power plug with wet hands.
• Unplug the power plug before cleaning the Promethean Chromebox.
• To avoid electric shock, avoid handling the power cable during electrical or thunder storms.
• Unplug the Promethean Chromebox during a lightning storm or when it will not be used for a long period of time. This will
protect the device from damage due to power surges.
• Do not use any liquid or a spray cleaner when wiping the device. Use a slightly damp cloth. Do not use abrasive cleaners.
• When moving the Promethean Chromebox from an area of low temperature to one of high temperature, condensation may
form on the housing. Do not power on the device immediately after this to avoid causing fire, electric shock or component
damage.
If any of the following occurs, please contact Technical Customer Support:
• Liquid sprays, or any object drops, into the Promethean Chromebox.
• The Promethean Chromebox is dropped or damaged in any way.
• The Promethean Chromebox emits abnormal sounds.
• The Promethean Chromebox emits smoke or odour.
Promethean Chromebox User Guide 5
6 Promethean Chromebox User Guide
• The performance of the Promethean Chromebox changes substantially.
Environmental considerations
Temperature:
• Operating: 0°C (32°F) to +40°C (104°F)
• Storage: -20°C (-4°F) to +60°C (140°F)
Relative Humidity (non condensing):
• Operating: 30% to 93%
Weight
• Net Weight: 645 g (1.42lbs)
Box contents
x1 x1 x1
x4 x2 x1
x1 x1
TP-3038
x1
US
x1
EU x1
UK x1
AUS
Promethean Chromebox User Guide 7
8 Promethean Chromebox User Guide
Product overview
Front view
1
Audio output
2
USB 3.0 (supports battery charging)
3
MicroSD
4
Power
5
Kensington lock port
6
Reset
Rear view
1
LAN
2
USB 2.0
3
USB 3.0
4
HDMI
5
Power socket
6
USB-C
Promethean Chromebox User Guide 9
10 Promethean Chromebox User Guide
Status indicators
1
Power ON/OFF
• On: Promethean Chromebox is switched
on.
• Off: Promethean Chromebox is switched
off.
2
LAN
• Flashing: Activity on the
link.
• Off: No activity on the
link.
3
LAN
• On: Active link connection.
• Off: No active link connection.
Specifications
Item Description
Processor CPU Intel Celeron 3865U Dual Core 1.8GHz BGA 2MB L3 HD 610
Operating system Chrome OS
Memory 4GB DDR4
Memory type 2133 DDR4 SODIMM (DDR4-2133)
Storage SSD
Storage capacity 128GB
Storage type 2242 type
LAN Gigabit
Networking 10 / 100 / 1000M GbE LAN
WLAN and Bluetooth • Intel Stone Peak 2 D1 7265 ac (2x2)
• Bluetooth 4.2 M.2 non-vPro PCI-e WW
• 2 antennas 802.11ac, BT Combo (2x2)
Connectors Front:
• Audio output (3.5mm jack)
• USB-A 3.0 x2
• MicroSD
Rear:
• LAN
• USB 2.0 x2
• USB 3.0
• HDMI
• DC power socket
• USB-C
Temperature 0°C to 35°C (32°F to 95°F)
Humidity 30% to 80%
VESA mounting 100mm x 100mm
Dimensions 148mm x 148.5mm x 41.1mm
Weight 645g
Voltage 19V
AC Adapter 65W
Output 19V DC, 3.42A
Input 100~240V AC, 50/60Hz universal
Security solution Kensington lock
Promethean Chromebox User Guide 11
12 Promethean Chromebox User Guide
Setup
Mounting the Promethean Chromebox
You can mount the Promethean Chromebox to the back of an ActivPanel or to a wall.
Mounting the Promethean Chromebox to an ActivPanel V5/V6
1
2
3
4
Mounting the Promethean Chromebox to an ActivPanel V7
1
2
3
Promethean Chromebox User Guide 13
14 Promethean Chromebox User Guide
4
5
Mounting the Promethean Chromebox to a wall
1
2
3
4
5
Promethean Chromebox User Guide 15
16 Promethean Chromebox User Guide
Connecting to AC power
You can connect the Promethean Chromebox to an AC power outlet using the power cable and the AC adapter.
Connecting an ActivPanel
You can connect the Promethean Chromebox to an ActivPanel using the HDMI cable.
TOUCH USB HDMI 2
Connecting a mouse or keyboard
You can use the Promethean Chromebox with a wired or wireless mouse and keyboard.
Connecting a wired mouse or keyboard
Connect the device to a USB port on the Promethean Chromebox.
Connecting a wireless mouse or keyboard
Connect the device's USB receiver to a USB port on the Promethean Chromebox.
After you power on the Promethean Chromebox, the wireless device usually pairs with the Promethean
Chromebox automatically. If the wireless device does not pair with the Promethean Chromebox, refer to the
product documentation for the wireless device.
Connecting an audio device
To play sound from the Promethean Chromebox, you can connect an audio device, for example a pair of headphones.
Connect the audio device to the Audio output port.
Promethean Chromebox User Guide 17
18 Promethean Chromebox User Guide
Connecting to a Local Area Network
You can connect the Promethean Chromebox to a Local Area Network (LAN) using an RJ-45 LAN cable.
The RJ-45 LAN cable is not included with the Promethean Chromebox.
1. Connect one end of the RJ-45 LAN cable to the LAN port of the Promethean Chromebox.
LAN
2. Connect the other end of the RJ-45 cable to a network connection device or a network wall connector.
Inserting a microSD card
You can use microSD cards to transfer and store data.
When inserting the microSD card, make sure that the gold contacts are facing towards the base of the Promethean
Chromebox.
Insert the microSD card into the microSD slot until you hear a click.
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