PROZIS SPLIT User manual

User manual
Warranty statement
V.2 01/2020
TRUE WIRELESS STEREO SPEAKERS

Figure 1: Multifunction button
Figure 2: USB Port
USB Port
Figure 3: Pairing with smartphones
Device name

LANGUAGE INDEX
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EN
FR
DE
IT
ES
PT
4
17
30
45
58
71
USB Port

4
EN
Prozis is a registered trademark of PROZIS.COM,
S.A.
Prozis reserves the right to adjust or modify the
product or any of the associated documentation
in order to ensure its suitability for use, at any time
and without prior notice.
The most recent version of this document, which
may contain such adjustments or modications, is
available for reference at www.prozis.com.

LEGAL COMPLIANCE
DECLARATION
By means of this document, Prozis declares that
the SPLIT - TRUE WIRELESS STEREO SPEAKERS
is fully compliant with all the standards specied
in the applicable legislation as well as other rel-
evant clauses.
5
Prozis will always be available for any
additional explanation through our cus-
tomer support communication channels,
found at www.prozis.com/support.
To avoid any impact on the environment
or human health due to dangerous sub-
stances present in electrical and elec-
tronic devices, the end users of such
devices are expected to understand the
meaning of the symbol consisting of a
crossed-out waste container. Do not dis-
pose of electrical and electronic equip-
ment along with unsorted household
waste, instead dispose of it separately
and properly.
The packaging that protects the device
against transport damage is made of
non-polluting materials that can be dis-
posed of via local recycle bins.
EN

SAFETY WARNINGS
CAUTION!
This symbol highlights dangerous
situations which can lead to light in-
juries, or damage, malfunction, and/
or destruction of the device.
CAUTION!
Permanent hearing loss may occur if
the speaker is used at high volume
for long periods of time.
Warning statement: To prevent possible perma-
nent hearing damage, do not listen at high volume
for long periods of time.
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To prevent harm or damage happened to users or
others, be sure to comply with the requirements
as below.
• Do not use the device if any part is broken or
missing.
• Do not cover the device while charging.
• Protect the speakers from dirt, moisture and
overheating, and only use it in a dry environment.
• Do not expose the device to heat sources or
ammable substances.
• To reduce the risk of re or electric shocks, do
not expose the speakers to dripping or splashing
water, rain or moisture. Objects lled with liquids,
such as vases, shall not be placed near the speak-
ers. If the speakers do get wet, allow them to dry
EN

completely.
• Do not allow children or pets to play with the
device. This device is not a toy.
• Do not drop, strike or disassemble the device, or
attempt to repair it yourself.
MAINTENANCE AND CLEANING
• Turn off the speakers and remove all plugs be-
fore cleaning.
• Clean the speakers with a dry and clean cloth.
Do not use any chemical or abrasive cleaning
agents.
• Do not use sharp objects, nails or brushes.
STORAGE
• When not using the device for long periods of
time, store it away from heat, humidity and direct
sunlight.
• Rechargeable batteries need to be cycled for
maximum performance and longer battery life. If
you don’t use the speakers that often, be sure to
recharge the battery regularly in order to keep the
battery working properly.
• Storing the speakers near magnets may result in
malfunction of the device and battery loss.
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EN

USER MANUAL
PACKAGE CONTENTS
1 × Prozis Split - True Wireless Stereo Speakers
1 × Silicone Case
1 × Metal Hook
1 × USB Charging Cable
1 × User Manual
HOW TO USE
Turn the speaker power on/off (See page 2, gure 1)
POWER ON
Press and hold the Multifunction button on each
speaker for 3 seconds to turn them ON. Follow
the voice instruction to pair the device with your
smartphone.
POWER OFF
Press and hold the Multifunction button on each
speaker for 3 seconds to turn them OFF.
TWS CONNECTION
When turning the device power on, the two speak-
ers will connect automatically. One speaker will an-
nounce “Right/Left channel connected” and the LED
indicator will ash blue.
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EN

CHARGING
• Locate the input on the back of the device.
• Use the USB charging cable that comes with the
device.
• Plug the small end of the USB charging cable
into the speaker and connect the large end to ei-
ther a power USB port or to a USB power adapter
that connects to a power outlet.
• The battery charging indicator stays red while
charging, and blue when the devide is fully
charged.
• It takes approximately 1 hour to fully charge the
speakers.
Note: Charge the speakers fully before using for
the rst time.
PAIRING WITH YOUR SMARTPHONE
• When the device is switched on and the two
speakers are connected, activate the BT on your
smartphone and set it to search for compatible
devices.
• Select the device name “Prozis Split” from the
list of found devices.
• You will hear the words “BT Connected” if pair-
ing has ben carried out successfully.
• After paired, you can begin to play music from
your smartphone wirelessly to the speaker.
• When listening to music, press the Multifunction
button to pause and play music as desired.
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EN
(See page 2, gure 2)
(See page 2, gure 3)

SPEAKER PHONE OPERATION
Answer an incoming call
When you have an incoming call, one of the
speakers will give you the “incoming call”
signal. Press the Multifunction button of that
speaker to answer the incoming call. Com-
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EN
plete the call using the built-in microphone
and the speakers.
To end the call, just press the Multifunction
button again.
If you were playing music from your cell
phone to the speaker before answering the
call, the music will automatically pause. It will
resume where it left off once you hang up the
call.
Reject an incoming call
To ignore an incoming call, simply press and
hold the Multifunction button for 2 seconds.
Call up the voice assistant
Double-press the Multifunction button to call
the voice assistant such as Siri, Google Voice,
Huawei Voice, etc.
LANGUAGE SELECTION
The device allows you to choose between
two languages: English/Spanish, by default.
Before pairing the speakers with your cell
phone, double- -press the Multifunction

button to select the language.
AUTOMATIC SHUT DOWN
• The speakers will switch off automatically
after 10 minutes if not paired with any BT
device in order to save energy.
• If the speakers are paired with a BT device
but are not in active mode, they will switch off
automatically after 60 minutes.
OUT OF RANGE
If your smartphone is out of the BT speakers
range (over 10 meters distance), the device
will switch off automatically after 10 minutes
in order to save energy.
TROUBLESHOOTING
Some issues that may arise can be solved by the
user. If the problem persists after having tried the
following solutions, please contact Prozis cus-
tomer service.
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EN

WARRANTY STATEMENT
All electrical and electronic products commercial-
ized by Prozis via www.prozis.com are covered by
the warranty applicable to the purchase and sale
of consumer goods.
GENERAL CONSIDERATIONS
This document contains the terms and conditions
of Prozis’ warranty for nal consumers.
This warranty is valid exclusively for consumers
who purchase the product for non-professional
purposes.
WARRANTY PERIOD
Prozis guarantees the product is to remain free
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EN
Technical
problem Cause Solution
The speaker
does not work.
The device battery
is empty.
Charge the device
battery.
Both speakers
have connect-
ed with the BT
device but only
one channel is
working.
Bad BT connec-
tion.
Remove “Prozis
split” from your
smartphone BT
list and switch off
the speakers. Go
through the given
instructions to con-
nect both speakers
(TWS Connection).

from material and production defects for a 2-year
period, counting from the date of initial purchase
by a consumer and respective delivery, or for lon-
13
EN
ger if legally established by the applicable na-
tional law.
In the event that repair is required, this 2-year pe-
riod is suspended during repair time.
CONSUMABLES
The gradual performance decrease caused by
prolonged use of the product’s consumable com-
ponents, such as batteries, is not covered by this
warranty unless the malfunction is caused by faulty
design, materials or production.
HOW TO MAKE A CLAIM
If the need arises to exercise the rights conceded
to you through this warranty, please contact Pro-
zis customer service via the communication chan-
nels provided on the Prozis website, and follow the
provided instructions or recommendations. Con-
tact and technical assistance information is also
provided at the end of this warranty.
Any claims made regarding this warranty will only
be valid if proof of purchase is presented by the
original customer. This proof of purchase may
be the original invoice or receipt, as long as it in-
cludes information regarding the date of purchase
and the product’s model name.

WARRANTY REPAIRS
Any repairs made under this warranty cannot be
made by third parties. This warranty does not ap-
ply to any repairs, or damage caused directly by
such repairs, that have impacted or caused the
damage that is the subject of the respective war-
ranty claim.
EXCLUSIONS
The following situations are not covered by this
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EN
1. Any wear and tear of parts and components re-
sulting from normal product use.
2. Cracks, dents, scratches, and other types of su-
percial damage that only affect the product’s ap-
pearance.
3. Any malfunction caused by inappropriate use
of the product that does not comply with user
manual instructions.
4. Use and storage of the product not complying
with user manual instructions.
5. Opening of the product by a third party who is
not authorized to proceed to its repair.
6. Altering or changing parts or components,
whether internal or external.
7. Damage caused by battery leakage resulting
from the breaking of any of its components, or
from product misuse.
8. Malfunction or damage due to reasons that
cannot be ascribed to the production or design
of the product.
9. Use of the product in the context of a business,

The services provided by Prozis in order to re-
pair or x any fault or malfunction resulting from
the verication of any of the aforementioned ex-
cluded situations will be subject to payment of la-
bor, transport and component costs.
The customer shall bear all risks of loss and dam-
age to the product during transportation to Prozis.
This warranty will be void if the returned product
arrives with labels or stickers that have been re-
moved, damaged, tampered with or modied in
any way.
LIMITED RESPONSIBILITY
Prozis cannot be held responsible for indirect
damage or loss due to usage of the product.
WHAT TO DO?
To request warranty service, you must rst con-
tact Prozis customer service via the communica-
tion channels provided on the Prozis website, and
follow the provided instructions and recommen-
dations.
Send back the product inside its original packag-
ing, including all accessories and documentation,
to the following address:
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EN
occupation or commerce.
10. Malfunction due to use that does not comply
with the technical or security norms in force, or
with user manual instructions.

PROZIS
Rua do Cais nº 198
4830-345 Póvoa de Lanhoso
Braga - Portugal
CONTACTS
Prozis is always available for additional clarication
through their customer service communication
channel at www.prozis.com/support.
EN
16

FR
Prozis est une marque déposée de Prozis.com,S.A.
Prozis se réserve le droit, à tout moment et sans
préavis, d’ajuster ou de modier le produit ou
toute documentation associée an de s’assurer de
l’adéquation pour l’utilisation prévue.
La version la plus récente du présent document,
qui peut contenir de tels ajustements ou modi-
cations, peut être consultée sur www.prozis.com.
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DÉCLARATION DE CONFORMITÉ
LÉGALE
Par le présent document, Prozis déclare que les
ENCEINTES TRUE WIRELESS STEREO - SPLIT sont
entièrement conformes à toutes les normes spéci-
ées dans la législation applicable ainsi qu’aux au-
tres clauses pertinentes.
Prozis sera toujours disponible pour
toute explication supplémentaire par
le biais des canaux de communica-
tion du service clients, disponibles sur
www.prozis.com/support.
An d’éviter tout impact sur l’environ-
nement ou la santé humaine en raison
des substances dangereuses présentes
dans les appareils électriques et élec-
troniques, les utilisateurs naux respec-
tifs doivent comprendre la signication
du symbole représentant une poubelle
barrée. Ne pas jeter les appareils élec-
triques et électroniques dans les or-
dures ménagères non triées, mais plutôt
séparément et de façon convenable.
L’emballage qui protège l’appareil con-
tre les dommages dus au transport est
constitué de matériaux non polluants
qui peuvent être déposés dans des con-
teneurs de recyclage locaux.
FR
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AVERTISSEMENTS DE SÉCURITÉ
ATTENTION!
Ce symbole indique des situations
dangereuses qui peuvent entraîner
des blessures légères, des dom-
mages, un dysfonctionnement et/ou
la destruction de l’appareil
ATTENTION!
Une perte auditive permanente peut
survenir si l’enceinte est utilisée à un
volume élevé pendant de longues
périodes.
Avertissement: Pour éviter d’éventuels dommag-
es auditifs permanents, n’écoutez pas à volume
élevé pendant de longues périodes de temps.
Pour éviter tout dommage ou préjudice aux utilisa-
teurs ou à d’autres personnes, veillez à vous con-
former aux exigences ci-dessous.
• N’utilisez pas l’appareil si une pièce est cassée
ou manquante.
• Ne couvrez pas l’appareil pendant le charge-
ment.
• Protégez les enceintes de la saleté, de l’humid-
ité et de la surchauffe, et utilisez-les uniquement
dans un environnement sec.
• N’exposez pas l’appareil à des sources de chal-
eur ou à des substances inammables.
• Pour réduire les risques d’incendie ou d’électro-
cution, n’exposez pas les enceintes à des gouttes
FR
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ou des éclaboussures d’eau, à la pluie ou à l’hu-
midité. Les objets contenant des liquides, tels que
des vases, ne doivent pas être placés près des en-
ceintes. Si les enceintes sont mouillées, laissez-les
sécher complètement.
• Ne laissez pas les enfants ou les animaux do-
mestiques jouer avec l’appareil. Cet appareil n’est
pas un jouet.
• Ne laissez pas tomber l’appareil, ne lui donnez
pas de coup, ne le démontez pas et n’essayez pas
de le réparer vous-même.
ENTRETIEN ET NETTOYAGE
• Éteignez les enceintes et retirez toutes les prises
avant de les nettoyer.
• Nettoyez les enceintes avec un chiffon sec et
propre. N’utilisez pas de produits de nettoyage
chimiques ou abrasifs.
• N’utilisez pas d’objets tranchants, de clous ou
de brosses.
STOCKAGE
• Si vous n’utilisez pas l’appareil pendant de
longues périodes, rangez-le à l’abri de la chaleur,
de l’humidité et de la lumière directe du soleil.
• Les batteries rechargeables doivent subir des
cycles complets pour une performance maximale
et une plus longue durée de vie des batteries. Si
vous n’utilisez pas les enceintes aussi souvent, as-
surez-vous de recharger la batterie régulièrement
pour qu’elle continue de fonctionner correcte-
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